Mass Maintenance will recognize any customer record in workflow process

Question

Hi gurus,
Please help me on the Workflow process, how to handle below workflow  scenario,  is there any logic be hand this.
please see in BOLD workflow issue.
1.2     As-Is Business Process
Currently Data Maintenance teams use standard SAP transaction XD07 to change Customer Account Groups. The standard transaction XD07 allows only one Customer Account Group to be changed at a time. The process is to be manually repeated for every customer. After the Account Group is changes in the request client (X07(10)), an RFC call is made to the BOR client (X07(20)) and then to the transaction client  (X08(10)) to change the Customer Account Group as the SAP ALE process does not support Account Group Changesu2026
1.3     To-Be Business Process
From time to time, bulk customer data updates will be needed. This can be the result of business situations that cause multiple updates to be performed for given customer fields such as Customer Account Group field. A new program must be developed to let the user mass update the Customer Account Group field (KNA1-KTOKD). The Program should be accessed on demand using a new T.Code (YMDM_ACCTGRP_CHG).
Business users will submit a spreadsheet in the appropriate upload format to CDM along with written approval from the Food Service data owner to execute the upload in P07. CDM will execute the upload, record all documentation for the audit change log and notify the submitter when complete
1.4     To-Be Business Process Flow Diagram
1.5     Enhancement Functionality
The following are the requirements:
u2022     This tool will enable a user to perform bulk update to the customer account group field.
u2022     The utility should let the user upload a u201CTab delimitedu201D file to mass update the Account Group field.
u2022     The Load File will have 3 columns, Customer Number (KNA1-KUNNR), Current Account Group (KNA1-KTOKD) and New Account Group (KNA1-KTOKD).
u2022     The Program must utilize the process behind the standard SAP transaction XD07 to change customer Account Groups in X07(10).
u2022     The standard customer ALE (DEBMAS) process does not support Customer Account Group changes, so the mass change program must use the RFC functionality to change he Account Groups in the BOR (X07(20)) and Transaction system (X08(10)).
u2022     Workflows for all updates performed using this T.Code are automatically approved.  No manual approval steps will be needed after data load.
u2022     Mass Maintenance will recognize any customer record that has an open workflow. If a customer record is already in the request queue, it is u201Coff limitsu201D for any bulk update. That update request to that particular customer record must be rejected.
u2022     Provide the option to run the process in validation mode and update mode.
u2022     Report all hard and soft legacy field errors on a validation report.  All u201Chardu201D legacy field validations should be passed before allowing update mode to run.
u2022     The upload process will produce an error log for all records not loaded into the system.

Answer 1

see newer message. Problem appears to be related to gmail