Mass Storage Contorller and Keybord Hotkeys m70-165

Hey,
I need a driver for the Mass storage controller, basiclly my cd/dvd writer is not working it is not recognizing blank cds/dvds however it is reading the normal cds/dvds and the keyboard hotkeys play/pause/forward etc. is not working
Thank You\
Msolh

Thank You Barrie,
I will look for that the keyboard driver, and yes there was no recovery media which i found very odd that i did not get it, i just bought my machine a week ago, but i was forced to reinstall windows to change the language to english and i had to get all the drivers.
In the toshiba website i cannot find DVD medias except for DVD RAM and im not sure what that is, so what could it be named under
And finally about the mass storage controller i guess it is the memory card slot becasue i just realised that it is not working and again what is the media called for that.
Thank You

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