Mass Storage -Hard Drive -Error  2STF/8/3:ATA-100ata-6-Master

I ran a hardware test and got the following error message on the Mass Storage (hard drive) device, what does it mean? Is the hard drive toast? Is there a way to fix this?
***error**
2STF/8/3:ATA-100ata-6-Master
***error***

That error indicates the hard drive is failing or has failed. It could be that the drive itself is at fault, or that it is not correctly connected, or that the ATA controller on the logic board is faulty. There are also indications that in some instances, that fault code can be generated by a problem with the optical drive which prevents the system correctly addressing the hard drive.
Of those, the only truly serious possibility is the ATA controller, since it would require replacement of the logic board, which is really not an economic repair.
In this situation, and assuming the system in not under warranty (clearly if it is, take it in for service) then I would remove the top, check the drive tray is correctly mounted, and remove the optical drive to see if the hard drive then functions. If not, then swap in another hard drive then try and set the new drive up. If it continues to fail with this error, it would then point to the logic board.

Similar Messages

  • Error 2STF/8/3:ATA - 100ata-6-master

    I'm getting this error on my ibook G4 when I run the hardware test CD. My machine won't start up at the moment - it gets to the spinning dashes and then goes into kernel panic. I can't boot from the Panther install disk nor from the disks which came with the machine. If I try target mode (firewire) it crashes the other machine. It will however go into single user mode. It will also run hardware test.
    D'you think replacing the hard drive will solve the problem?
    Any thoughts gratefully received.
    Andrew.

    Only an Apple Authorized Service Provider can tell you what that error code means, but it's clearly a problem with the hard drive. Replacing the hard drive may fix it, but without a more detailed explanation of that error, we can't be certain.
    -Doug

  • Ran Hardware test on 17" 10.5.6 Error Code 2STF/3/3:ATA-100ata-6-master came up @ mass storage run area.

    Have a Powerbook G4 17" 1.57GHz BRV 4.8.4f1 Mem.1 GB HDr. ATA:3,ID:0, Ran HARDWARE Test 2.2 hit Mass Storage test area when Error Code 2STF/3/3:ATA-100ata-6-Master stopped test. Shut comp down by holding pwr button for 5 secs. Waited 20 minutes and restarted w/option button and ran test again hit Mass Storage and Error Code 2STF/8/ rest is same as previous error code. Something about Node pop up after running disk utility a few days ago. Comp is was running  very slow. Only change besides updates was Macdefender. Do I need to take it to be repaired at an Apple place? Thank you.

    First, you need to remove macdefender, which is a scam program. Apple note http://support.apple.com/kb/HT4650 provides these instructions:
    Removal steps
    Move or close the Scan Window.
    Go to the Utilities folder in the Applications folder and launch Activity Monitor.
    Choose All Processes from the pop up menu in the upper right corner of the window.
    Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
    Click the Quit Process button in the upper left corner of the window and select Quit.
    Quit Activity Monitor application.
    Open the Applications folder.
    Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
    Drag to Trash, and empty Trash.
    Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
    Open System Preferences, select Accounts, then Login Items
    Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
    Click the minus button
    Now, after you do that, reboot your system. Bring up disk utillity and verify the disk. Preferred would be to boot from OS X on DVD or a Firewire backup, run Disk Utility and Repair Disk, but verify disk when Disk Utility is loaded from the hard drive should work. Write down any messages, like bad node or whatever.
    If you get a message that the program exits with a failure, then there is a disk error that Disk Utility won't be able to fix. That could mean buying Disk Warrior or TechTool Pro to fix the error. Disk Warrior tends to be the disk fix program of choice. Depending on the error, it's possible that Disk Utility won't be able to fix the problem, in which case the fix is usually a new hard drive. Note, a new hard drive will be cheaper than Disk Warrior (at $95 or so).
    Smart Utility from http://www.volitans-software.com/smart_utility.php will give you good insight into the condition of your hard drive, as it reports on your SMART sensors.

  • HT203176 Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

    Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

    It is either a failing/failed hard drive, or a problem with the controller, which means logic board. If you Macbook is old enough to be running Tiger (which is what this forum covers) then the answer to your question is no, you need a new Mac!

  • Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

    Does the error code "2STF/8/3.ATA-100ata-6-Master" means I have to replace my hard drive?

    Could be either the hard drive or the logic board.

  • Hard Drive issues: Error 2stf/8/3 ata-100 ata-6 - master

    I been having some problems with my powerbook, very difficult install of Tiger, running slow, applications take a long time to open. I found my original apple cds and ran the hardware test. I ran an Extended test and got this error:
    2stf/8/3 ata-100 ata-6 - master
    I then ran the quick test and everything passed including the Mass Storage. I'm hoping it's not a failing hard drive, S.M.A.R.T says verified. Could this be a sign of the "bad blocks" and I should try a complete erase and install? If so what is the best way to do so, so I do it correctly. By the way, my computer still boots up and seems to be running decently although slower than before, should I just leave it be? Thanks for all your help.

    I contacted Apple and they're sending me a new unit instead of swapping out the drive. I'm glad they're doing that, because frankly, I think this PB is a lemon and I don't want to deal with it anymore. They considered it DOA, given I used it for less than 6 hours before it died.
    Whats strange is that this one came with Panther installed, but had Tiger system disks with it. It was supposed to have Tiger installed. I wiped the drive on Friday and installed Tiger from scratch (had some difficulties installing Tiger), then I went ahead and installed my programs and worked for a few ours on my work on the PB.
    Today, I tried attaching the PB as a target drive to my desktop system (just to try and recover the files I worked on Friday), but it wouldn't recognize it or mount it on the desktop. I also bought and downloaded Disk Warrior to see if it could see it--no luck.
    Then, later today, I turned on my external hard drive thats hooked up to my desktop system and it WASN'T MOUNTING on the desktop. It was fine this morning. Something happened when I used the PB as a target drive--so, I ran Disk Warrior on the external drive and it mounted a "copy" of the drive, and now I'm backing up those files even as I type...
    Needless to say, its been an extremely stressful day. And to top it all off, it takes about 1.5 hours per DVD to burn (its an older DVD burner) and there are 7 DVDs worth of data back up...thanksfully, Disk Warrior was able to mont thr data so I COULD back up the files.
    So, if this new system comes with Panther installed, I'm leaving it as is--I'm not going the Tiger route yet.
    In a way, I'm glad this happened with the new PB where I only lost a few hours of work, instead of my trying to redo my desktop system with Tiger (which I purchased, but hadn't gotten around to doing) and potantiall losing a lot more than that...
    Moral of the story, purchase a .MAC membership, download "Backup" and use it REGULARLY.
    I'll keep you posted as to how everything goes.

  • Smart hard drive error

    "everytime when i'll open my netbook hp mini 110-3500 is showing this message " Smart Hard Drive Error ". imminent failure, i'm trying tohe hard drive test but its still error...please help me..!

    Sorry to say it means what it says. Your hard drive needs to be replaced. There is no workaround.

  • How to use AirPort Time Capsule 2TB as an external storage hard drive only?

    I have a new AirPort Time Capsule 3TB, now I want to use my AirPort Time Capsule 2TB as an external storage hard drive only, how do I it? 
    I would like to  connect the AirPort Time Capsule 2TB directly to my Mac Pro. using OS X 10.7.5.
    I have erase disk and reset the 2TB to factory default, after that, I cannot make it to connect to my Mac.  Please help.

    The 2TB Time Capsule needs to connect to your 3TB Time Capsule using a wired Ethernet connection.
    Connect from a LAN <--> port on the 3 TB Time Capsule to the WAN "O" port on the 2 TB Time Capsule and configure the 2TB Time Capsule in Bridge Mode and turn off the wireless function on the device as well.
    Once that is done, you can connect your Mac directly to the 2TB Time Capsule using another Ethernet cable, or your Mac can connect to the network using the normal wireless network, if you prefer.

  • Data recover from a hard drive error 301

    Can anyone advise me of how to recover data from a hard drive error 301.  I have a pavilion dv7-4177 and i received the hard drive error code 301 two weeks after the warranty expired. I back up my data so I though but when tried to reload that data on a new hard drive it would not take. The damage hard drive will not load the OS now even in safe mode. Is there any way to retrieve this data from that hard drive.

    Hi,
    One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below.  The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive.  When you've created the CD, follow the instructions and see if you can back up your files. 
    http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • My Time Capsule is reporting hard drive errors.

    Hi all,
    My Time Capsule has been reporting hard drive errors. Unfortunately the problem started right outside of its warranty period. I formatted the drive twice, first time was a quick format, second was a single pass 0 write.
    My question is: Now what can I do to make this unit reliable again.
    I've seen a lot of these reports. This is exactly why I was hesitant to buy the Time Capsule. The sad thing is Apple advertised this as a server grade back-up device. After just over a year of service, I can no longer count on my Apple branded back-ups.
    I'd like to see Apple step up to the plate and rectify this issue for those of us who are experiencing the failure. They've extended warranty periods before when it was clear the product had so many field failures. It's the least they can do.

    Ring and ask them.. or go into the local store.
    Their local store managers have some flexibility.
    Especially if an item is just out of warranty.
    You cannot buy applecare for a TC. But applecare on any computer will also cover the TC.. and if you want a cheap way into applecare to cover your TC, buy an Apple TV and buy applecare on that.. then Apple will replace your TC, and you can sell off the unopened ATV.
    Total cost is pretty much just the applecare on atv which is cheap.
    If you want to replace the disk yourself you can do it easily.
    http://www.ifixit.com/Device/Apple_Time_Capsule

  • T60p Hard Drive Errors in Diagnostics Test

    I recently started having problems with my internal hard drive. It is just over 1 year old, a Western Digital Scorpio Blue 320GB 5400rpm, 8MB cache.. While trying to extract a few zips, I started getting an I/O Device Error message. I ran a CHKDSK and fixed all the bad sectors. However, even after running the checkdisk, I am still getting errors in the ThinkVantage Diagnostic Tool.
    I have a T60p, model 8743-CTO. Running Windows 7 with 2x1GB RAM.
    Here are the hard drive errors I found with the diagnostics tool.
    FAILED: Targeted Read Test - Error Code WHD20-P5V
    Error while reading sector 6033483899
    FAILED: Surface Scan Test - 2: Error Code WHD08-HMV
    There were over 10 sectors with errors
    Is my hard drive really failing? Like I said, its a WD Scorpio Blue that I bought just over a year ago, I think they should last longer than a year.
    Any thoughts? 

    Hello,
    Sometimes hard disk drives fail prematurely. 
    Just to verify the issue is with the hard disk drive, you might want to remove it from the ThinkPad and connect it to another computer.  The data and power connectors are standard, so this should not be a problem, as long as there is another computer with available connectors.  From there, you can check the drive further, as well as back up any valuable data which might be on the hard disk drive.
    Regards,
    Aryeh Goretsky
    I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
    S230u (3347-4HU) • X220 (4286-CTO) • W510 (4318-CTO) • W530 (2441-4R3) • X100e (3508-CTO) • X120e (0596-CTO) • T61p (6459-CTO) • T43p (2678-H7U) • T42 (2378-R4U) • T23 (2648-LU7)
      Deutsche Community   Comunidad en Español Русскоязычное Сообщество

  • Recurring Hard Drive Errors/Crashes After Replacing Repeatedly

    I've got a 2007 2GHz Macbook. I've been having repeated hard drive errors for the past few months. First the original hard drive went 100% dead. I replaced it with a Hitachi 350 Gig. After repeated serious hard drive crashes and reformats, I replaced it again with a brand new Western Digital 350 Gig hard drive. However, I am having continued problems with this one now, Invalid Extent entries every couple days, and major errors if I don't run disk utility every other day.
    This is leading me to believe that the issue isn't related to the hard drive since I've had similar problems three times in a row. Has anybody else encountered this? Could the problem be elsewhere?

    +I'm assuming that's a bad ram module, am I correct?+
    Perhaps, but I'm sorry to report there is much uncertainty about this. See the search of these boards I've added at the bottom, and refer to each listing and its resolution (if reported).
    There is usually a "Details" section of the Apple Hardware Test report about the memory - did you see that section of the results?
    If not seen, or if it was not reported, open the utility "System Profiler" and look at the "Diagnostics" section to see general results of that last AHT which you ran, and also you should see there the latest results of the "Power On Self-Test" that runs each time a Mac starts up. The normal "Result" for both lines reads: "Passed"
    Also check the "Memory" section of System Profiler to see the size, type, speed and "Status" of each individual memory module - your MacBook should have two modules in it, and the "Status" report for each should be "OK"
    If your Mac is not covered by AppleCare, it's probably best to use a process of elimination to find the source of the problem.
    Are you using your MacBook without an external keyboard and mouse? Those might possibly be the cause of a problem, if connected.
    As long as you have the original grey-label Install Disc in the optical drive, your MacBook will startup without a hard drive inside, as the Install Disc contains all the operating instructions that are necessary for the MacBook to operate the Install Disc and everything on it.
    It is easy to remove the internal hard drive to eliminate a potential problem source. If corruption of the hard drive is a repeated issue, it would be best to eliminate this hard drive from the mix for testing purposes.
    Just as important, as long as you have the original grey-label Install Disc that contains the AHT, the MacBook will startup to the Apple Hardware Test by pressing and holding the d key, again without a hard drive installed.
    It is very easy to remove RAM modules from a MacBook for visual inspection to see what markings are on the labels as to size, type and speed. Verify that System Profiler is reporting the same info as is marked on the labels.
    Assuming everything is as it should be, replace one module, close up the Mac, and after starting up to the Install Disc, check what the utility "System Profiler" is showing in the "Memory" section of its limited System Profiler. If the Mac starts up cleanly and System Profiler reads "OK" move that module to the other memory slot and same procedure.
    If the Mac again starts up cleanly to the Install Disc and System Profiler again reads "OK" next startup from and run the Apple Hardware Test with only that one module to see if it gets a clean bill of health.
    If it's ok, then remove that module and set it aside as being a tentatively "known good" module.
    Repeat all on the second module by it's self. At this point, you should probably have learned which module is bad - however, if not, go through it all again with both modules installed.
    Hopefully by the end, you will have determined a resolution that doesn't cost an arm and a leg to correct, such as replacing the logic board. Good luck with it:)
    Message was edited by: myhighway
    http://discussions.apple.com/search.jspa?threadID=&q=4MEM%2F4%2F40000000&objID=& dateRange=all&userID=&numResults=30&rankBy=10001

  • TS1367 my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

    my laptop will not boot up from the storage hard drive but if i remove it from the laptop and connect it as portable hard drive my laptop boot up normal?

    Do you have a compatible OSX installed on this 'storage' HDD?  If not, it will not boot your MBP.
    Ciao.

  • Can the flash storage hard drives in the brand new 15inch Macbook Pro Retina Display laptops (10.22.13) be upgraded/replaced in the future?

    Can the flash storage hard drives in the brand new Macbook Pro Retina Display laptops that were just released a few days ago (10.22.13) be upgraded/replaced in the future?  I will need more than the basic 256GB for sample libraries using music software, among other things, but currently larger flash drives from Apple are too expensive.  I ask because I'm in the process of buying one of the new 15inch Macbook Pro Retina Display laptops right now (or at least right after I get an answer to this question). 
    I saw in the Mac store when I started looking at the build options for ordering the Macbook Pro that under Memory it said the memory was built into the computer and therefore could not ever be replaced or upgraded in the future.  So I was wondering if something similiar might be the case with the flash storage drives even though the same wasn't written under the hard drive options?  If these flash drives can be replaced in the future then I would just purchase the starting 256GB drive and suffer through using connected external hard drives, as unwieldy as that would be, until there were potential replacement flash drives with larger storage capacties available on the market or through Apple for more reasonable prices.  But if the hard drives in these laptops can't be replaced/upgraded I would go for the 500GB drive option (even though paying an additional $300, before taxes, for just 244GBs more storage space is absolutely outrageous no matter how great flash drives are with their read/write speeds, no moving parts to break, and lighter weight/thinner builds allowing for an overall thinner laptop).  I would even go for the larger 1TB option, which is really what I need, except that costs an additional $700 which is more than enough to buy me a new 50inch, HD, flatscreen TV from a reputable brand if I were so inclined!  (And yes, I understand the youth of the technology, current limits to flash drive capacities, and the reason for the high prices.  I know I'm not getting bilked...)
    So yeah, does anybody have an answer to this question?  Can the flash hard drives in the new Macbook Pro Retina Display laptops, just released, be upgraded/replaced in the future?  Any answers are greatly appreciated and will save me some much needed cash on my purchase of one of these laptops!  And I should also ask, if so, can they be replaced by the laptop owner with the normal toolset through the normal, easily done methods of hard drive replacement in laptops that has been common, or would I have to bring the laptop to a Apple technician?
    Thanks everybody!

    The modules are proprietary. They are installed in a slot secured with a tiny screw.
    macsales.com has been working on providing aftermarket modules for the older models that were on the SATA Bus.
    These newer ones are likley directly on the PCIe Bus. That will take some time to develop.

  • [ms-1719/gx700] - windows 7 64bit - mass storage controller driver missing

    Hi,
    I have a question about finding/installing the mass storage controller driver, after a clean install of win7 sp1 64bit (home edition).
    I bought a new drive (Seagate ST9500420AS), onto which I installed the OS.
    I thought the OS itself was supposed to install this driver?.....I looked at Seagate's site and they say the same thing. For good measure I used the "live update 5" MSI utility to see if they could provide it for my mobo....nothing useful came up there, and also looked at their page for my laptop model (GX700) no such drivers available either....neither for XP/Vista, let alone win7 64bit.
    After installing the OS I also went out to Intel's site and downloaded/installed the latest chipset drivers for my mobo/chipset as well.....that didnt fix it.
    so question is, where can I find this if none of the above worked??.
    here's my detailed specs page:
    http://speccy.piriform.com/results/wrsR2VbtVA042hKxLkCy1sR
    thanks,
    paul

    guys,
    thanks a lot for the quick replies.
    @Stu:
    I was actually wondering about those...if those micro reader drivers were what I needed...thanks for confirming and point at the x64 version. I'll put them on pretty soon, see what happens.
    @Henry,
    no, I wasnt aware about that at all.....but now that you mentioned it, it makes sense, the difference between my old sata1 and the new sata2. I am pretty inexperienced when it comes to messing w/ hardware, so the question is where would I get a jumper block like that?
    also if I leave it as I have for the last 2 months since I had the new HD, what could happen w/out our the jumper block?....data loss/corruption, anything like that or worse??.....just wondering if it'd be ok for me to leave it as is, or if there are any issues that can come up, for which it'd be worth for me to get the jumper and install it as you mention.
    also if not having this jumper does cause any issues, I was wonder if it could cause certain blank-out crashes that I've been having, which seemed so far to be related to vidcard.....but not sure if this difference between sata1 and sata2 could actually be causing these....here is the thread for that if you have any thoughts...
    https://forum-en.msi.com/index.php?topic=152390.msg1127936#msg1127936
    thanks again,
    paul

Maybe you are looking for