Mass storage message

what does it mean when it asks me "do you want to enable mass storage". What is mass storage and what does it do?

Mass storage mode allows you to use your BB as a 'jump' drive when connected to your PC. That is, when you connect to your PC, and it asks, and you enable it, you can go into Windows Explorer and see the files on the BB media card. You can easily move files back and forth btwn PC and BB this way.
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Similar Messages

N97 Mini Move message folder to Mass Storage

Ok, I'd like to get this right for once and for all. I'm challenging the Move message to Mass storage feature. These are the steps:
0) I have two message in my Inbox, Remove and replace the battery and switch on the device. After that I format E:Mass Storage and close File manager
1) In Messaging Options I select Settings and than Other and change the Memory in user to E:Mass Storage
2) I'm asked if I'd like to "copy all messages to the new message memory". I click on "Yes"
3) I'm asked if I'd like to "Save original messages" and I click "No" as I'd like to use the new stoage exclusively
After that the Inbox is empty.

Hi Guys.
My problem is slightly different.
I have a Nokia N97 Mini
The other day i was trying to speed up my phone, so i did the following:
1. Entered menu
2. Selected option for: Settings
3. Selected option forhone
4. Selected option for:Application Sett.
5. Selected option for:Messaging
6. Selected option forther
7. Set memory in use from: C: Phone memory to E: Mass Memory
At the time it asked me if i wanted to copy my messages or if i wanted to move them, so i moved the,.
Then i realised the phone messaging feature got even slower so decided to move them back and go back to original settings.
So went through the procedure again and did reverse of step 7 above.
But this time it didnt ask me to move or copy the messages.
I have gone into PC Suite, and backed up my messages whilst having the settings to E: Mass memory in step 7, then restoring back onto the phone with C: Phome memory in step 7.
This didnt work either.
Any ideas?
Nokia N97 Mini
V: 10.0.020 : 14/10/09
RM-555
Old: N95 8GB : V 20.0.016 : 28/09/08 : RM-320

Mass Storage Error Message

I have an 8gb msd card in the 8320, mass storage is ON, but when I access the phone through the Roxio media manager, it hgives the message "Please Activate the Mass Stoge Mode on your Device". Have tried it on and off, nothing. I can see the phones memory storage. There are photos from the camera stored on the card, which I can see from the phone. Also I can't see the phone through the XP explorer.
All other sync functions seem to work.
Solved!
Go to Solution.

calderwood wrote:
Now, if anyone has a suggestion for a good media manager that works with Blackberry, I'd be really happy as the Roxio is a memory hog and is clunky and slow. Blackberry needs to find a better partner.
what do you expect from a Media manager ? I don't use any and can transfer my music to my device in just a few seconds.
About the Roxio Media Manager quality, I think many people have trouble with it indeed.
calderwood wrote:
My final words - why with a brand new phone, can't I get this advice from BB support? I guess there is no support.
Your first support is your carrier hotline. In case it does not work out, they are supposed to forward you to the RIM hotline for free. If your carrier hotline refuses to, you can buy a hotline ticket incident at RIM by going to the bottom of this page and click the "CONTACT US" link.
apart from that, you have the community forum that usually helps people quite well.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Nokia M86 8MP - Messaging & Mass Storage Woes

All,
I have an N86 and in the; "Message Settings > Other > Memory in Use" I have E: Mass Memory Selected as there is more storage space available.
However;
1) The phone seems to be alot slower at writing and reading messages whilst the messages are stored on the mass storage.
2) Every now and again, if I connect via USB to copy something to Mass Storage, it seems to take over connectivity to the Mass Storage, then when I go into messaging, it tells me that Mass Storage couldn't be contacted and going into the settings again, it has defaulted back to "Chone Memory" (It occasionally does this also after using an App that has been installed onto theMass Storage.
Any Advice ??
Cheers,
Scott
Nokia N86 8MP
Software: 10.086
Type: RM-484

when you connect in Mass Storage mode you are in effect disconnecting the mass memory from the rest of the phone so that the PC has exclusive use. You shouldn't use anything on the phone while in mass storage mode.
Unless you are a message freak then there is no reason why you shouldn't use C drive for message store.

Annoying messages bug when using mass storage to s...

As you all well know the c: drive on n97 is quite small. I have about +2000 messages on my phone and I use the 32gb mass storage to store all of my emails and sms's.
It works ok untill I connect my phone to pc using mass storage mode. The first thing it does is it says e: drive unavailable - using c: to store messages. Ok - that makes sense BUT the darn thing doesn't switch back to using e: drive when I unplug it from the computer. Instead I have to switch it back to e: manually (from sms settings and email settings). It's also impossible to move messages that I have received while using mass storage mode to the drive e:
I really hope that nokia does sth about this matter. It's the single most annoying bug that this phone has.

To answer a few questions here...
The way the mass memory is broadcast to the computer when connected in PC Suite mode is called "OBEX". It's a kind of file transfer protocol. When it's connected in "mass storage" mode it uses an industry standard usb-storage protocol exactly like pen drives, external hard drives, external CD/DVD drives etc.
The difference between the two is that in mass storage mode, the phone relinquishes control of the storage space and hands it over to the host computer. That way, the computer sees everything on that device and it also happens to be compatible with more or less every operating system under the sun. In PC Suite mode, the phone retains control of the storage space and decides what to let the computer "see". Directories that are crucial to the phone's operation, such as "private" and "system", are not shown to the computer. Added to that, the computer needs specific drivers to be able to use the OBEX protocol, and this excludes non-mainstream operating systems.
As for being able or unable to transfer messages from one area to the other, the reason is fairly simple. Messages are stored in their own directory inside the "private" directory. If, for example, there's no such directory set up on E: when you want to choose that drive for storing messages, the phone considers that it has never been used for this and therefore asks you if you want to copy your messages from C: to E: so that they're still available to you once you switch over. If, OTOH, there is already a trace of E: having been used for storing messages (ie. if the messaging directory inside E:\Private does exist) then the phone considers that you might not want to clobber what's already there and doesn't offer to replace them with what's on C:.
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X6-00 mass storage text messages

Hi
purchases the x6-00 today and have placed the text message settings as mass storage but now I can't find them......does anyone know where they go to?
I know Im probably missing something simple!
Kind regards

i had the same issue. i choosed the mass-storage and some time later the phone switchedback to C: by it self. thats not so bad. but i cant get my other messages from e: to c:. if that is possible plz someone help!
°^#>---X6---#^°
sorry for my bad english. i´m german. SCHLAAAAAAAND!

Media Sync Error - enable mass storage manually message repeats

I have a blackberry 8310 with an extra memory card installed.
Every time I try to use Blackberry Media Sync I get an error message that reads: The connected Blackberry device required mass media storage mode to be enabled manually, please do so from your device and click Retry.
However when I have enabled mass media mode manually and clicked retry, it gives me the exact same message, or sometimes sits there saying connecting to Blackberry device indefinitely.
I have checked for updates both for my desktop software (version 5.0.1) and my Media Sync software (Version 2.0.0.27) all other software is working normally, and I can move music to my device with media manager (which I only tried after receiving the error message about 20 times).
Any suggestions?

Hi and welcome to the forums!
Have you used this media card in a different Blackberry and used media sync
with it? Please read the link on the bottom of the post about Media Sync.
DId you format it in the Blackberry when you received it?
On solely your Blackberry, can you store a picture and retrieve it?
Go to options>memory and set the following options:
Use the following settings in the memory option of the device:
Compressions enabled
Media card support ON
Media transfer protocol ON (Storm and Bold only)
Mass storage support ON
Auto enable Mass storage support when connected ON
Save all changes. Now back out of the memory section and go to security>encryption> DISABLE.
Do a battery pull as listed below and let us know how it goes.
Thanks,
Bifocals
KB15591
Name assigned to the BlackBerry smartphone in BlackBerry Media Sync follows the MicroSD card
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Hardware Test Error Message - Mass Storage Error code ata 1/6/8 HD: 2,0

I have an imac 15" flat Panel, 700 MHz . after getting the flashing question mark, running or trying to run all the standard tests, (pram, Software Restore, disk repair, reinstall, kernel repairs) I never see the hard drive or volume. I saw it was a maxtor HD with 0 bytes at one point.
I now ran the Apple Hardware Test think I lost the Hard Drive...this is the feed back:
Airport- Passed
Logic Board - Passed
Mass Storage - Error Detected
Memory - Has Not been Run yet
Modem - Device Found
Video RAM - Has not been run yet
Error Code ata 1/6/8 HD: 2,0
Could anyone help me diagnose the issue? I think I can replace the HArd Drive myself, if I knew this was the problem and what I need to buy to replace.
Thanks,

I have a different take to a brody having replaced my hard disk and opened my iMac G4 up several times. Many people find that Apple Authorized Service Providers tend to give extortionate quotes for such repairs. Feel free to get a quote yourself. I'll provide the same advice I've given to many many other Apple Discussions users who have successfully replaced their hard disk themselves.
The iMac uses a standard desktop PC hard drive. It is 3.5" wide and in the iMac G4 uses the IDE connection. The iMac 700MHz 15" has an ATA66 bus so can use ATA66, ATA100 or ATA133 drives but not ATA33 or SATA. You should buy a 7,200rpm drive with a cache of 8Mb or higher as this also increases the speed over the original 5,400rpm drive installed so you should get a performance increase.
Here is a list of suitable hard drives.
It's pretty fiddly to work inside an iMac G4 so you must be very cautious. Always take anti-static precautions. Here are three options for guiding you through the procedure:
MacWorld
xlr8yourmac
Service Manuals
I've also taken a fair few photos which you can find here.
I'd advise reading the reports on the xlr8yourmac's drive database so get other people's experiences first.
You must replace the Thermal Paste when you close the iMac up or it will overheat.
It's probably worth replacing the PRAM Battery whilst you're in there as these have a finite life (once they fail to re-charge you may start to run in to snags - it's only a $5 part).
The hard disk should be set to Master (link).
Some iMac G4 700MHz users have reported that they are unable to address hard drives larger that 128GB, there is an application called SpeedTools that can be used to overcome this addressing limitation.
You might also give consideration to installing a 512MB PC133 DIMM or an 18x DVD±RW Dual Layer burner whilst you do this update; both of which will have to be removed during the process.
You must be very careful around the video connector in the iMac; it really is very fragile. In fact there is no need to touch it at all in my experience.
It is possible that the ATA controller on the iMac's logic board has failed rather than the hard disk. Given the cost of the logic-board it would not be cost-effective for an iMac G4 700MHz.
Let us know how you get on.
mrtotes

Nokia C5-03 and Mac OSX Lion - Problems copying files to phone in Mass Storage mode

Whenever I try to load more than one file from my iMac (early 2008, OSX Lion 10.7.2) to my new Nokia C5-03 in Mass Storage mode —since the files are MP3s and Multimedia Transfer doesn’t seem to work at all, I keep on getting asked which transfer mode I want to activate for several times, I always choose Mass Storage, and then the first file starts copying, but when it ends with the first one I have to wait for ±30s only to get asked the same again and again until the second file starts copying, and so on.
It’s driving me crazy, I’ve tried setting in the USB connectivity options not to ask me for the mode when I connect the phone, but it doesn’t work either. It still goes very slow and a lot of “USB Mass Storage transfer mode activated” messages appear.
I’ve tested it with a friend’s C5-03 and it’s still the same, but when connecting them to a Windows computer everything goes great and fast. Has somebody had this problem before? Is there a solution to this? I don’t know if this is the correct board to post this, sorry if it’s not.
Thanks in advance.
PS: Sorry if there are any mistakes or my English sounds weird, i’m Spanish.

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

Mass storage issues (does not play in car on home stereo) after upgrading to V4.5

I am having issues with Mass Storage after upgrading my 8130 to V4.5. I can no longe hook the device to my home stereo or car stereo to play music. My computer does read the device. It is not my media card. I still have my old blackberry: the card shows up on both phones and computers. It is not my cables as they work with my old phone. I have also done all the obvious things like pull the battery and play with the media card setting
This guy had the same issue though i never saw resolution:
Any idea is appreciated! After upgrading the device software to version 4.5 earlier this week (BlackBerry 8800 with v4.5.0.69 (platform 2.7.0.72)) as proposed by T-Mobile and RIM Germany something has changed with the behaviour when connecting via USB as a mass storage device:
Using a micro-SD card with 2 GB for some months now as a storage for MP3-Files which can be played with my Blue&Me system in my car. This is some kind of Microsoft Windows mobile platform (Automotive) providing playback of MP3-files etc connected via USB. This was never a problem with the previous software. It behaved as it should. Here is an example of what it previously did (taken from http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...):
"On your Blackberry device, you may or may not first see a message about insufficient current. It just means you can't charge your Blackberry with that PC USB port. Hit the escape key once (on your Blackberry device). You will be prompted a question : do you want to activate USB Mass Storage Mode. You can answer YES or NO. Answer YES."
The message about insufficient current is important here because the Blue&Me system does not provide the current as proposed by USB-standards. Anyway after clicking this message/warning away the Blue&Me would recognize the mass storage and start playback.
After upgrading to v4.5 there is no warning about current any more and the mass storage can't be recognized. I've checked both components: The B&M works fine with any other USB-devices connected, and the BB works fine with Windows after connecting via USB (presumably because there is enough current!). All standard settings in Options/Media card for enabling mass storage have been tested but without success.
Hopefully someone whose genius far exceeds mine will help me with this. Thank You.

I have exactly the same issue with my car stereo equiped with USB and my 8130 device. OS 4.3 works fine (and displays the "insuficcient current" message) and after upgrading to 4.5 mass storage mode not works anymore. And of course it works with regular desktop/notebook computers. I've made many experiments with different storage cards (now I use SDHC 8G from SanDisk). The card works fine if I attach it through card reader in my car, it even see multiple drives which cardreader creates.
Even more I wrote the small blackberry application in java (i'am professional programmer) and ordered BB keys for $20 to deploy it to device. The program uses the RIM api call Device.requestStorageMode() which in my opinion should turn on storage mode of device. But the result was the same - car audio don't see the mass storage with OS 4.5.
Interesting fact that in OS 4.3 the message about "insufficient current" appears BUT the device CHARGES via this USB without a problem. The same case with OS 4.5 - charging device is possible.
Also, I can't switch to OS 4.3 because it have the serious problem with bluethooth connections - it suddenly lost my handsfree link and its very bad if I get incomming call during driving and my handsfree not work.
Forgot to mention - now I have the OS 4.5.0.127
Michael.
Message Edited by djm132 on 04-09-2009 01:01 PM

Device Manager displayed " Mass Storage Controller (Code 28)"

Greetings to all Members
I am using AMD 64 x2 3800+ processor. MSI mortherboard K8N Diamond. Graphic cards, two units, Geforce GTX6600GT. I am running on Window XP SP2. I have also updated the AMD latest drivers.
I noticed each time I log on the computer, the computer would prompt "New Mass Storage Hardware Found" and prompt the wizard to install new found hardware.
I went to device manager and noticed the device status display "This drivers for this device are not installed (Code 28). I have also carry out all the steps as suggested from the device manager menu. Mass Storage Controller location is: PCI Slot 9 (PCI 3, device 0, function 0 is displayed at the Mass Storage Controller Display. The device Instance ID display "PCI\VEN_1095&DEV_3132&SUBSYS_710A1462&REV_01\4&14AECDBO&0&0060.
Try update driver option but to no success. Have all the driver systems (in the CD) that came together with the system installed as well. Again to no success in resoluting the problem.
To my horror after installing the drivers that I have downloaded from MSI website for the said board.
I notice the Virtual drive program failed to initialize.and the following messages were displayed during the installation of the website drivers for the said mortherboard:
There was a problem installing this hardware
Mass Storage Controller
An error occured during the installation of the device. The name is already in use as either a service or a service display name.
Can someone please help me to resolve this problem? Any suggestion or advise would be sincerelt appreciated.
Best Regards
Harry
Can someone please assist and provide me with some guidelines to resolve this problem.

Hi Bas
I manage to remove the yellow exclamation mark from the hardware, device manager by setting the Integrated Peripherals on Board Sil3132 mode from Sata to Raid.
The Sata and Raid controllers is displayed and upon opening it up further, I noticed the following controllers are displayed:
1 ) FarStone CDAWDM2001 SCSI Host Adapter.
2) Silicon Image SIL3132 SataRaid Controller.
Do you think I have set the right thing? Your kind opinion on this. I am using BIOS version used is 1.A
Thanks
Best Regards
Harry

BB 9360 Curve don´t connect the mass storage to my usb car audio system.

Hello:
I´ve got a BB 9360 curve. There is no problem when i connect to my PC, It questions if i want connect mass storage, charge, etc...
But when i connect it to my USB car audio system, it connects automatically to charge without any message or option to connect to mass storage, and i can not access to my music stored in the memory card.
Waiting your answers, so many thanks to all.

Hello xaxu and welcome to the BlackBerry® Support Community Forums.
Thanks for your question on Mass Storage mode.
Currently, Mass Storage mode is supported when the BlackBerry® smartphone is connected to a Windows® or Mac® based computer system.
Hope this answers your question.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

All of a sudden, Media Card Support / Mass Storage Mode Support isn't working on Win 7 Pro SP1 64-bit OS

I routinely connect my BB Tour 9630 to my PC to pull photos off of it ... all of a sudden, it is no longer seen by Windows.
In Event Viewer this is seen as 14 instances of: Event ID: 10110, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10110
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.438150100Z
EventRecordID
66704
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UMDFHostProblem
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
Problem
[ code]
3
[ detectedBy]
2
ExitCode
3
Operation
[ code]
259
Message
72448
Status
4294967295
and, 14 instances of Event ID: 10111, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10111
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.452150900Z
EventRecordID
66705
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UmdfDeviceOffline
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
DeviceInfo
FriendlyName
BlackBerry 9630
Location
0000.0014.0000.014.000.000.000.000.000
InstanceId
USB\VID_0FCA&PID_8007&MI_01\6&CEEA896&1&0001
RestartCount
5
and started at 12:05:02 on 14-Dec-14.
I have created a Debug Level Support Log and can make the four files created today available as a ZIP ... with a little guidance from a knowledgeable source as to how sensitive the info contained therein may or may not be in terms of just posting it here publicly.
FYI - I tried uninstalling everything BB-related in DevMgmt.msc and restarting the computer, however, under:
'Universal Serial Bus controllers' there is an instance of a
'USB Mass Storage Device' - Properties: 'This device cannot start. (Code 10)'
that will not resolve by any conventional 'Update Driver' means.
Something weird is BB Desktop Software 7.1.0.41 reports no Installed BB Device Software(?)
I didn't change anything locally ... I'm just wondering if TELUS Mobility pushed some kind of an update on me that has screwed things up.
Thanks for any help offered ... FFF

Thank you curve8530curve8330 for stepping up and helping me out ...
I think I'll try re-installing the BB Desktop Software 7.1.0.41 ... the ' ... no BB Device Software installed ... ' GUI message has me concerned that there has been a Registry disconnect somehow involving the USB driver software registered with BB D. S. 7 ... this would indeed be a Windows 7 problem ... I'll update the thread and give you credit for pointing me in this direction ... if it works.
However, to be clear, I am connecting my 9630 using a USB interface cable connected to a USB 2.0 port on the Win 7 system ... I am not removing the 8GB MicroSDHC card from the phone and then utilizing a MicroSD to SD adapter or SD port ... whatsoever.
And , as for connecting via another computer, now that I have thought about this some more, that may have been what precipitated the problem in the first place ... I had experimentally tried re-connecting the 9630 to an XP Pro SP3 32-bit notebook loaded with BB D. M. 5.0.1.28 ... (after never having done so again since the Win 7 Pro SP1 64-bit / BB D. S. 7.1.0.41 system came into use). I don't see, off-hand, how that could have caused this issue, however, the coincidence is too large to ignore.
FFF

Windows 7 Installation problem: "no drives were found, click to load driver to provide a mass storage driver..."

I just purchased a Toshiba Satellite laptop (U945-S4140) that came with windows 8. I am trying to install windows 7 enterprise 64 bit.
I have the installation file on a bootable USB stick. In order to boot from the USB, I have to go into the BIOS settings and change from UEFI to CSM boot mode. Then the computer will boot from the usb stick and the windows 7 installation begins to work fine.
However, I soon get an error message that "no drives were found. click to load driver to provide a mass storage driver for installation."
I cannot figure out how to proceed. Any help would be greatly appreciated.
Cheers

Hello Maxxpower33, thank you for your words.
I looked through the error logs that could be generated from the tool and found this one which may be what you experienced. Kindly let me know if this is what you got:
"Files copied successfully. However, we were unable to run bootsect to make the USB device bootable. If you need assistance with bootsect, please click the "Online Help" link above for more information."
Some further information is that I found this post where another user experienced the same error on a laptop, although the speculation mentioned in the post is that the user does not have a Windows store account under which he purchased the license for Windows
7 Home Premium, which is the flavor he was trying to get on the bootable drive. However, this does not seem to be a valid response due to the fact that the tool does not check Windows XAuthCert Servers for validation on licensing. So ignore that
portion of the post, but the 2nd post helps a bit by linking to another article, providing both below.
Forum Port With Same Error
Article with 4 methods to create
a bootable Windows 7 USB Drive
In that first post, further down, is another reply to a tool that I have not tested with. So please use caution on this one as I cannot find very much feedback other than on their own website, but sounds much like the first tool I mentioned in my first
post "Unetbootin", but this one is called Rufus, and two people did mention they had good success with this tool after having difficulties with the Windows utility.
Rufus
After all that is said and done, there is not 1 tool that will work for everyone all of the time on every environment. Why? I would like to know also...but speculate hardware/firmware/bios combinations could be the culprit. One of these
tools should work for you and it would be my recommendation to try them in this order (skipping what you've already tried):
1) Windows 7 USB/DVD Download Tool
2) Unetbootin
3) Manually creating the partition and xcopy'ing the extracted ISO to it
4) Rufus
5) Borrow a PC with a DVD-R in it and burn the ISO to a disc and install from it. If your laptop does not have a DVD drive, an external drive can be purchased for roughly $25 or less. Or if you have an internal drive laying around, buy an enclosure
for about $15 and put the drive inside there and attach it to your laptop via USB or eSATA.
As always, my advice is nothing more than my opinion, which are like bungholes...everyone has one and they all stink! LOL!
John Fester

USB Mass Storage Device - ?

Shuffle shows up as a USB Mass Storage Device under the drive (USB Port) i plug it into.
It will not take an update or reformat.
Wondering if it is possible that the factory format could be erased and now the unit is just being recognized as a storage device and unable to be used in the manner it was originally intended for...MUSIC.?
What does it mean when you get a message "Media in Drive - Changed" ?
Fixed many other ipods in past but only one shuffle so far....now this one has me going...no clue what else i can do to it.
Any help would be appreciated.

i think it was trying to read the shuffle when i wanted to format and restore.
i never did get it to work.
no way of knowing now..i just got through tearing into this one to make one good shuffle out of the two i was working on.
all was good till i went to put the slide bar on/off switch back on....broke the switch again.
do you have a switch?
thanks

Mass storage message

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