Massive amount of issues on brand new iPod 20GB

After wasted the last 5 evennings trying to install a BRAND NEW iPod 20Go (following the iPod Getting Started), due to an amazing and a never ever experienced amount of issues, like :
1. from the brand new and never used iPod CD that comes with the iPod : « error 1628 : unable to complete script based installation » ???;
2. from iPodUpdater 09.23.2005 : not updating or restoring the iPod or : « your iPod model is not manage by this application » ???;
3. from iTunes : not recognise the iPod, not transfer my songs or only 1 or some but never the all of them, not eject the iPod, suddenly froze and crash WinXP ???;
4. and finally, since 09.28.2005 / 8 PM I just cant run iTunes 5.0.1.4 anymore :
- even after Ive uninstalled it and deleted it and redownloaded it and reinstall it several times from different mirrors :
- during the installation the assistant wizard dont show the installation of Quicktime (suppose to install iTunes 5.0.1.4 and Quicktime 7);
- as soon as the installation is complete, WinXP always display the same error msg :
« iTunes has had a problem and must close sorry for » ;
5. ()
and after having read all the Tips and Troubleshooting finding in iPod Getting Started and on Apple.com support page (iPod tutorials + discussions) Ive SEVERAL times :
6. uninstalled (Control Panel) iTunes/iPod/Quicktime
7. RESTART the PC
8. manually deleted all iTunes, iPod, Quicktime and Apple files from the program files and all the temporary files related (C:\Documents and Settings\) to the precise date of iPod + iTunes installation
9. cleaned the harddisk (Cleandisk / WinXP system tools)
10. deleted the History, the Cookies and everything from the navigator (Thunderbird with last update 09.29.2005)
11. uninstalled and delete all the unused programs and files to have the maximum amount of harddrive space
12. defragmented the harddrive (WinXP system tools)
13. updated and ran the antivirus
14. updated and ran Ad-Aware and Spyboot Search & Destroy and so on
15. RESTART the PC
16. downloaded and installed the last WinXP updates (Windows Update)
17. RESTART the PC
18. unpluged other device from the USB 2.0 PCI hub card
19. RESTART the PC
20. downloaded iTunes 5.0.1.4 (09.20.2005 file), iPodUpdater 1.2 for iPod 20GB color display (09.23.2005 iPodUpdater) from Apple.com
21. checked both files with my last updated Computer Associate antivirus
22. snoozed the Antivirus
Then installed the last iPodUpdater and RESTART PC :
23. run iPodUpdater, plug the iPod (USB 2.0 port)
- WinXP identified the iPod as 1 harddisk (open a window as for any other external harddrive)
- then iPodUpdater enable the restaure option
- click restaure : WinXP error msg « unable to lock iPod... try again » ; close iPodUpdater
24. then try to disconnect safely the (G iPod with the green arrow button in the WinXP taskbar
- WinXP error msg : « unable to stop Apple iPod USB device now, try to stop it later »
25. then click My Computer : iPod = (G
- right click on (G , select eject, no flashing sign « do not disconnect » on iPod
-- unplug the iPod
26. then rightclick My Computer, select manage, select device manager, expand controller bus usb, rightclick on concentrator usb
- select property : « device works correctly »
- select driver = Microsoft 5.1.2600.0 (xpspsp2rtm.
0408.03.2158 on C:\WINNT\system32\drivers\usbhub.sys)
27. open task manager (ctrlaltdelete), process, stop iPodService.exe, run iPodUpdater again, plug the iPod
- iPodUpdater identified iPod (serial n° / version 1.2 / 19Go ) already up to date
- click restore, restauration process start and end, plug the iPod in to the electrical device,
- iPod restored OK !
28. then install iTunes 5.0.1.4 + Quicktime 7.0 and RESTART the PC
- run iTunes respond to the questions and import my music file (OK), close iTunes and RESTART the PC
- Plug iPod (flashing do not disconnect ), iTunes starts (OK),

Hi Martha
Some others in iPod discussions solve theirs troubles :
- by buying and installing 1 Firewire card (6-pin port) + the Apple 6-pin FireWire cable : $ 70 - $ 110 or more for both items (good idea if the problem comes from the USB 2.O port and cable, so with FireWire connection created by Apple you just avoid any USB 2.0 connection. But, if you can quickly tranfer some songs and play them on the iPod... it doesen't sound like 1 USB 2.0 connection to me),
- by connecting iPod on 1 Apple Computer. Know this is not THE solution. But so you can check if the problem comes from
your iPod or/and your USB 2.0 connection and at the end you temporarily can iPod all your songs. If you don't know somebody with an Apple computer, I'm quit sure... if you can go to 1 Apple store and explain this, they will let you check your iPod and USB 2.0 cable, hope so at least.
Since the 9.28 8pm, I just can't install iTunes 5.0.1.4, as soon as the installation process is complete, WinXPsp2 always display the same error msg :
« iTunes has had a problem and must close sorry for " ... even brand new files downloaded again and again and .... at Apple.com (http://appldnld.m7z.net)
For me, even if iTunes 5.0.1.4 is already on the market, this iTunes update is definitively not Windows XPsp2 compatible yet.
So, still waiting a working iTunes (n) version truly XPsp2 compatible from Apple/Microsoft people, and quickly because
warranty time is running and I still want to be able to exercise my warranty rights before the end of it.
Good luck
Olivier

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I hope someone can help as this is driving me mad!
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iTunes Serial Number <Edited by: Host>
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VIA USB Enhanced Host Controller. Device is working properly.
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Serial Number: <Edited by: Host>
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No iPhone or iPod found.
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Many thanks.

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