Massive audio issues Lenovo Tab 2 A10

I bought the Tab 2 A10 2 weeks ago and was very curious about Atmos. Yesterday I had my first chance to check out media with my headphones and I am very disappointed with the sound. It is not all immersive. It does not sound like any sound is coming from the front. Just the sides and it is very hollow.  Yesterday the Atmos app did show levels. I did a force stop on Dolby and Atmos to see if that helped the sound. It did not. And, when I went back to the app the levels are all zero now. They have flatlined. I did a forum check and saw that the best thing to do was a hard reset. A factory reset. I did that this morning and it also did the upgrade to Lollipop 5.0. The sound is still messed up and Atmos still is zeroed out. I am seriously annoyed as I watch a lot of stuff with my tablet and headphones. Does anybody have any suggestions?

Hi, I cleared Dolby Cache and forced the programs (Both Dolby Icons) to stop then restarted my Tab 2 A 10. Works great until you use something other than Dolby Atmos for audio. As soon as I play an MP3 with any other player (I tried several) Dolby stops working again. Frustrating!!! When I launch an MP3 or Movie or Live TV (Xfinity App) without using a differend sound resource Dolby Atmos works fine EXCEPT... I can't adjust the Mixer on the fly. I have to minimize whatever I am playing which stops it from playing, make changes to the Mix then Max the MP3, Movie, Etc... and listen to hear if my changes made things sound better or worse which ususlly takes several attempts. Also, when I move the sliders they won't stay where I want. They slide back down almost to where they were. I have never seen a mixer do this before. Anyone know why this is happening?? Thank you, Mike 

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