Massive battery drain issues after the latest software update - phone hot

After the latest software update (to the NI2 version) I have massive battery drain issues. The phone also stays hot. Even when I don't actively use the phone it seems to stay "awake" according to the stats. When I disable all data (Wifi and/or 3G/4G) it's perfectly fine. Does anyone else experience the same issues or has recommendations?

Is the device trying to sync all your photos with the cloud?
This is what I would do.
Back up your photos and music onto a personal computer. Copy down important settings like for your email, and contacts you can't risk losing.. even icon placement of important apps. Diagram it out.
Then perform a Factory reset on the device. Alternatively you might find the procedure for wiping the low level cache of the device posted in other posts on the site. That might fix the problem and avoid you losing settings and content on your device.
Extremely bizarre behavior post updates are usually associated with low level cache issues that cause the OS to behave poorly. Some people have reported their phones running hot and that could mean the radio is on constantly attempting to back stuff up to the cloud our restore stuff.
Good luck.

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It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?

Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

TS3274 My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

My Ipad has a black background now and everything is color faded after the latest software update? I restored and reset the Ipad. How can this be fixed?

How much data is being backed-up from each Mac? (see what's shown for Estimated size of full backup under the exclusions box in Time Machine Prefs > Options).
Is there any other data on your Time Capsule, besides the backups?
Most likely, there just isn't room. Time Machine may be trying to do a very large (or full) backup of one or both Macs, and can't. Since it won't ever delete the most recent backup, there has to be enough room for one full backup plus whatever it's trying to back up now, plus 20% (for workspace).
Also see #C4 in Time Machine - Troubleshooting for more details.

IPhoto slideshow is very very very slow after the latest software update

As the subject states, iPhoto slideshows are very slow: after clicking on the slideshow-button first nothing happens, after a while the screen goes black (that lasts about a minute or so) and the (finally) the slideshow starts. which is very annoying because it displays no options screen at first as it used to do, it just starts using very annoying standard music... quitting slideshow again to go to the options menu takes ages!! this problem started after the latest software update... way to go Apple...
suggestions anyone?!

EelcoR
Welcome to the Apple Discussions.
Well I haven’t seen this problem.
Start with the troubleshooting basics:
1. Delete the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
2. Repair Permissions using Disk Utility
3. Create a new account (systempreferences -> accounts) and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.
Regards
TD

TS3274 iPad does not start after the latest software update

After downloading the latest software update on 25 April 2014, my iPad does not start. The reset mechanism does not have any effect. I would be thankful for advice.

If the reset doesn't work, force iPad into recovery mode.
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

Satellite 100-192: Issues after the latest MS update...

Satellite 100-192.
After the latest MS update I first had the problem with the Realtek sound card driver. I solved it by applying the patch MS provided.
Now the problem is that the disc cleanup utility does not launch. Anybody any idea?

I just found out that my disc cleanup utility would not work because of a free program called Photo Toolkit. Although it is a nice little program to quickly edit photos, apparently it causes such problems when it is loaded.

Battery issue in q10 after the latest software update 10.2.1.2102

Hi after i updated the latest software the first issue i had was this error msg "www.bberror.com/bb10-0015" and obviously couldnt switch on my phone, i immediately ran to the service centre and they got it fixed...
But after a few hours my phone started behaving strange,
1> It heats up like crazy without using it at all and
2> My battery drains out within a few minutes without even using it and then again i get to see the same error message "www.bberror.com/bb10-0015"
But when i put my phone on charge after a few seconds it gets switched on, and the battery level shows 0%... Have tried charging it to full 100% and then removing it from the charger but again same result... Have to keep it connected to the charger whole time now, but still my phone gets switched off on its own again and again... Helppppppppppppp

It is possible... and the easiest way to determine if it is, is to get a new battery and find out.
if it the error continues, then we will move to the next troubleshooting step.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Bug after the latest software update...

I downloaded the new update (1.3 if I'm right) 2 days ago, well it fixed a few things, but tbh since I installed it I cannot view my pictures in full screen, cause when I select one only a black screen comes in and nothing else! It doesn't freeze down it just doesn't show anything. Is this the problem of the software update or maybe I did something wrong? Has anybody else experienced this too? Help me out please!

I'm in the same situation and haven't been able to find any info either. I hadn't connected the fact that I did an update with it to be honest. I can see the thumbnails and if I use the jog wheel as if scrolling and then go back to the menu it looks like its been flicking though the pics but the screen remains black.

Has anyone noticed a massive battery drain problem after the iOS 6.1 update on the iPhone 4s?

I updated my iPhone 4s last night with iOS 6.1 update. This morning, the battery percentage has been falling at an alarming rate while in standby, and the phone seems to be heating up and staying at an elevated temperature while in standby. Has anyone else noticed this? This only started once I did the update. Any solutions?

Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Remove all apps from Recently Used list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Tap and hold any icon in this list until they wiggle
- Press the red to delete apps from this list.
- Press the home button twice when done.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

My imessaging doesn't work after the latest software update and was told that i will have to reset my phone will i lose my contacts if they are back up to icloud and how do i get them back from icloud?

i need to know whether or not i will still be able to get my contacts back if i reset my phone to factory specifications

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

Since the latest software update, 6.1.2 my iphone4S is using battery much more rapidly. Is this happening to anyone else?

Since the latest software update, 6.1.2 my iphone4S is using battery much more rapidly. Is this happening to anyone else?

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectal

I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!

Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.

ITunes (Win7 x64) is no longer opening after the latest version update

iTunes (Win7 x64) is no longer opening after the latest version update - I have attempted an un/reinstall - can anyone offer other suggestions?
I am running Windows 7 64-bit, and am trying to reinstall the 64-bit iTunes from the iTunes website. I previously have had this working for the last few years with no major issues, the Apple Software Updater has been pestering me for some time so I finally got it to update. However now iTunes will not start, if I select the icons nothing happens. There are no iTunes applications running in the background in Task Manager either.
I look forward to your suggestions.
Thanks,
James.

1. First check if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
2. If that fails, refer to following article to remove SC Files
http://support.apple.com/kb/TS2363
3. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REAPIR.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
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Exclamation point appearing beside songs after the latest itunes update.

Good Afternoon,
After the latest Itunes update songs in my the majority of my songs in library now have an ! beside them.
The songs in question appear to be ones that I have brought over from my older devices (downloaded from CDs), I know how to transfer music from my I-pod to I-Tunes and I have had to do this is in the past when I got a new PC however I don't want to go through the process of re-transferring these songs from my ipod back to my itunes again.
However If I have to go through this process again is there a way to cement these songs into my I tunes library and will not disappear again after the next update?
Thanks

Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H.

Massive battery drain issues after the latest software update - phone hot

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