Massive ink pooling on photo paper HP B9180

This started yesterday, suddenly after I had not printed for a few days. It prints documents fine. But photos, on difft papers are little pools of very green tinged ink, so that if you tilt the paper it runs. If you hold it level it will sit there and dry . . . in a few days.
I've turned off the printer, the computer, etc.
I found one post in 2008 on another forum reporting teh same problem but no answers.
Help if you can!

ohmada wrote:
What is going on with my hp photosmart 7550 when I print, the ink is beading up on the photo paper and not drying properly. When I print on regular paper, there is no issue.
You are probably using photo paper that is not compatible with your printer. Also check the paper type settings in the print driver.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

Black ink rubs off photo paper

I have a HP Photosmart C4480 All-in-One. When I print anything on photo paper using the black ink it rubs off the paper. It is a genuine HP 74 cartridge. It makes no difference how long I have left the printed paper to dry. I have seen other posts about this problem but with different printers to mine. Is this an ink problem.? Has anyone encountered this also.

The pigmented black ink in the 74 cartridge is not compatible with photo paper. If you select the proper paper type in the driver settings the black cartridge will not be used, it will automatically use the 75 color cartridge to print the black areas. For better prints with certain photo's (such as B&W or prints with detailed very dark areas replacing the 74 with a 99 Photo or 100 Photo gray cartridge could give better results. See the information here for more details of the various options.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Photo Paper Black Ink Smearing When Dry

I have a continuous problem with the ink easily smearing when I print with this paper, and check B&W in the print box. I am using a HP 8500 printer with HP 940XL inks. No matter how many days they dry, they smear and the ink lifts off. But, if I print the same with color settings (a b&w photo), the inks don't smear when dry. But the color cast to the old b&w photos is unattractive, not to mention a waste of color ink.
Why is this and how can it be avoided?

I have had the same problem with an HP Pro 8000.I selected Hp Premium Presentation Paper, Matte because I could not get the printer to print with black ink only with any photo paper!!!!!!!!!!!!!! I was printing on HP Advanced Photo Paper Glossy and getting acceptable results UNTLL I ran out of black ink. After I installed a new 940XL Black cartridge ink could easily be rubbed off the prints when they were dry. I was still printing on paper from the same box. I have also discovered that when printing on HP Premium Photo Paper Glossy the ink will not rub off when it is dry!!!! The premium Photo Paper is several years old. I seleccted HP Premium Presentation Paper, Matte when printing on the old photo paper again to be able to print with black ink only. The tint that results from printing without using black is almost impossible to correct back to a true black & White. Why did one cartridge work and the next one smear??????????????

HP Photosmart B8550, Premium Plus Photo paper - Ink refuses to dry.

Hello, hopefully someone can suggest a work-around for my rather frustrating problem.
I create and sell prints of my vector artwork. I have no complaints about the printer's capability to produce vibrant, crisp images.
However, when I used to use the printer to print off art scans of watercolor paintings/ ink drawings/ etc, I never had the problem of the ink not drying rather fast.
My vector artwork is bold and usually flat areas of color. For example, the majority of the recent page I printed was a solid, bright, sky blue.
The print -looked- awesome, better than I had hoped.
It sat in the output tray for a day, day and a half. I picked it up to slide it into a protective sleeve.
Noticed my thumb actually -took ink off- the paper, leaving an orange-ish pink, deep, and crystal clear thumb print. I knew the print was totally ruined at that point, so I wanted to see if maybe it was something on my hands. Washed and dried them, went back to handle the print. The black inks wouldn't budge, only the colors, and they were almost "tacky" to the touch, even after a couple days.
To me, that's really weird, especially when using the Premium Plus paper, and these being dye based 564 ink cartridges. I would think there's be nothing "sticky" to leave behind when the paper absorbed the dye. It's almost like the inks went down a lot thicker than normal.
I have made no changes to "print quality" settings, as I never found a different between "best" and "normal" I keep them set to normal, and the ink coverage also at normal.
Prints looks great, but I need them to be long lasting and dry, certainly more handleable than 3 days and sticky/tacky.
Any ideas?
Thanks.

I have the B8550 too, and I just assumed that since it's a fairly high-end printer, it would support the highest-end HP photo paper (i.e., Premium Plus). However, the manual states:
HP Premium and HP Premium Plus photo papers are not supported with this product.
Now, I don't know if that means you shouldn't use it, or that the advanced features won't work, or ??? Or if you should use it, what settings to use (since that type of paper is not listed in the options on the drop-down menu.) I have used the Premium Plus Soft Gloss without any problems. But HP seems to think that the highest quality paper you can use with this printer is "Advanced," which is their third-grade paper. Not exactly what I'd expect from this type of printer.

K5400 - Black ink does not dry on photo paper

I have an Officejet Pro K5400 that was purchased about 10 months ago. It is used to print dental images on photo paper (HP Advanced) in one of our remote offices and gets used 1 or 2 days a week. It had been working fine until the last couple of weeks. Now when we print, the black ink can be smeared after the printing is done. The images are all in black and grey tones and it consequently affects the entire image. If I run a test print using multiple colors, the other colors all seem to dry immediately and do not smear. The black does smear. I've tried a new print cartridge and run the clean cycle multiple times. If I use regular paper (not glossy) then it seems to be fine. Anyone have an idea where I look next? Thanks

Hi I have seen your problem and having just bought a new HP printer I'm having the same problem did you clear your probelm of black ink not drying?, I have a brand new epsom in office in case I cannot sort this quickly as it is costing money!!

What uses less ink, plain paper fast draft, or photo paper best.

What uses less ink, plain paper fast draft, or photo paper best. I'm not looking for quality, just less ink used. I also used photo paper, then selected plain paper fast draft. Not great quality, as expected, but still looking to use less ink. My guess is the plain paper uses more, because it is more porous. My printer is an hp Deskjet 2050. My operating system is, 64-bit Intel Core I-7-2670 QM.
Thank You for any assistance
emt1d
This question was solved.
View Solution.

The printer will put droplets of ink on the page based on what it detects the media is (for printers with "Automatic" as a paper type) or the specified media in the driver.
If you select plain paper, draft and print on photo paper it would use the same amount of ink as if you put in plain paper. The results are likely to be very very poor if you do that, for several reasons:
The pigmented black ink is not compatible with photo paper, it will not dry properly. When photo media is selected the printer will not use the pigmentd black ink even to print text, it will mix color to make black.
It takes much more ink to give proper photo settings on photo paper as compared to plain paper. Using plain paper draft settings is likely to result in an unusable photo paper page, ruining a $1 sheet of photo paper to save a $0.20 worth of ink - not a good tradeoff.
If you plan to print a lot of photo's you might consider a printer that uses the HP Ink advantage subscription service. This service is based on pages printed, and they count photo pages the same as plain paper, even though a full page photo may use 10x or more the ink of a plain paper text page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Photosmart B210a will not print black ink on plain paper... only on photo paper.

Hi, I have an HP Photosmart B210a that wont print black ink. I have used a whole set of ink cartridges by cleaning the print heads, allignment etc. I just installed ALL NEW cartridges and the sae thing is ocurring. I have replaced plenty of cartridges and am experienced. Just all of a sudden one day the printer stopped printing black ink on plain paper documents like with MS Word, excel and PDF, etc. It's not set to greyscale either, actually it wont even print grey! However, if I go to a photo with plenty of black in it, it will print it JUST FINE!!! I'm at my wits end! I have followed EVERY head cleaning advice in the forums but it will not print black in except on photos... Please help!!!!

The document here may help, although you have likley already done most of the steps. Be sure to check the vents. If the above does not resolve black not printing on your Photosmart b210a the post here may help.
The black cartridge uses pigmented ink which is not compatible with photo paper. Although the printer appears to be printing black properly on photo paper it is actually using color mixed together to produce black in this case.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Will ink jet photo paper work in a laser printer satisfactorily?

I thought you could use ink jet photo paper in a laser printer, but not the other way around, is this true?

Inkjet photo paper has various coatings that would be incompatible with a laser printers heating. You could damage the printer.
Regards,
Bob Headrick, Microsoft MVP Printing/Imaging
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer refuses to take photo paper. I'm using Kirkland Professional glossy ink jet.

Printer won't take photo paper. Using Kirkland Professional glossy ink jet photo paper.

Hi , Welcome to the HP Forums! I understand that your HP printer is refusing to take photo paper. I am happy to help! For further assistance, I will need some more information: The Product/Model Number of your printer. (ie: HP Officejet 8600.) Follow instructions in this link. Finding Your HP Product Model Number.If the printer is connected, Wireless, Ethernet, or USB.If the printer is able to make copies.If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.The size of the photo paper you are using. Please see this post, Want Good Answers? Ask Good Questions, by , so you can get the most out of these forums. Once I know this information, I will do some further research for you! Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

Printer won't print black ink on plain paper but WILL on photo paper.

Suddenly my printer stopped printing black text, main tray. I put in a new cartridge, clean print heads, cleaned screen, reset the printer, etc., etc. Then I found it WILL print text in black on photo paper in main tray. It will print colored text, it just WILL NOT print black text on plain paper, I have tried different brands of plain paper. No difference. I have tried different quality settings, I have deleted and re-installed the printer, update software, prayed, etc. Even tried wired and wireless connections. I give up. Please help.

Hi @plutolover2011
I'd like to help you be able to print again. I understand your colored cartridges are working, but the black ink is not. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Photosmart Premium C309a...
If you complete all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if he printer and printhead are out of warranty.  Hot Water Printhead Flush - HP Ink Series Printers with removable Printhead.
I have recommended this solution to others and have seen success, but I can not guarantee this will resolve the issue, it is an end of the line kind of effort. I hope it helps.
PaganC wrote:
flushing it worked, Yeah!!!!!!! thanks for your help.
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on a newer model, or discuss the option of replacing the printhead!  If after all of our efforts the issue remains, I suggest calling HP. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Thanks for reaching out to the HP Forums. I hope one of my recommendations resolves the issue.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How do you invoke the customer satisfaction guarantee on HP photo paper?

OK, perhaps this is a silly question, but I can't find anything on the HP site or forums that addresses this. How does one invoke the customer satisfaction guarantee on HP photo paper? The instructions in the box (and website) tell me to call HP customer care. I did that, and spent 25 minutes having a technician tell me it was a problem with my printer (HP Photosmart C6180), my printer was out of warranty, and I would need to exchange it and pay a fee to upgrade to a newer model with a 1 year warranty. She seemed not to care or know anything about the customer satisfaction guarantee for paper; she was only trained to tell you the problem was most surely with the printer.
In case anyone here can help, I have the HP Premium Plus 4x6 glossy paper, and whenever I use it the picture quality is extremely poor--not at all what I expected from the paper. It appears the ink has "balled" up, and it looks very splotchy. I am setting the paper type appropriately when printing, and I use original HP 02 inks. When I use other photo paper to print photos, they come out perfectly. Having wasted quite a bit of ink and paper trying different things, I'm just not satisfied and would like to discuss this further with HP.

The only numbers available (I've just reached over and picked up a box of premium plus 4X6 from my supply shelves to look) are on the bottom end back of the box. They are directly under their corresponding bar codes; the Product Number (for 4X6 premium plus it's Q1978AC) and what looks like the SKU (on my box, ignoring the small 8 and 5 at either end, that reads 0873654213). Additionally, there is a "Lot Number" (printed in white dot printing on a gray box background) directly above the product number (which should have "US" in the upper left, and a string below that...mine is US00204805). There is no number on the back of the paper, just the HP logo and a string of 6 small dots under it in a diagonal pattern spread across it.
So, I expect they want all three; Product Number, SKU, and Lot Number...the last likely so that that can pull a lot sample from their QA inventory and attempt to reproduce the issue back at the lab.
Hope that helps.
H
Message Edited by HLansing on 08-14-2009 06:15 AM

Printer properties continue to show HP photo paper, despite Preferences being set for Automatic.

Yesterday, while attempting to print a Word Perfect 5 document (my word processing app), the printer( HP Office Jet 6500 E709) operated, passed the paper through and made the printing sounds, but no ink was applied to the paper. I thought perhaps the cartridge had run dry, although I usually get a warning and then can visually see from the finished print job when the ink cartridge is empty. My PC is running Win XP Professional, and the printer has never been a problem. I installed a new Black cartridge and successfully printed off a test page. Still could not print the WP document, or any other document from "my documents" file. Tried the "copy" function and the printer worked fine. Still no document printing. Printed a Yahoo e-mail using the "print" option at the top of the message, and the printer worked fine. When printing from that icon, I got a pop-up display with a menu option labeled "preferences." This is the standard routine when printing an e-mail. I clicked on preferences saw that they were set at automatic, portrait, and color. I changed color to Gray Scale, black ink only, and the page printed properly. This has always been the routine, whether printing an e-mail of printing a document. Then I went to my WP document and hit the printer icon on my task bar and got a different pop- up display. In this display there was no "preferences" option, only a "properties" option. When I pressed that button I saw a setting that said HP Photo paper, portrait, grayscale high quality. I changed the paper type[ to "automatic" but cold not change the color option to black ink only. I closed the menu and attempted to print. No ink. I repeated the steps and discovered that the properties had reverted back to HP Photo Paper. I attempted to print from the File menu and by using Cntrl P. Neither option worked and the "Pproperties" continued to show HP photo paper, even though I changed it after each failed attempt and the hopper was full of white ink jet paper. I deinstalled the HP printer and reinstalled it using the original discs. Since the reinstall, the preferences are set as desired, and remain that way every time I chack them. I can print a test page, copy and print email. However, when printing from the print option in File, the task bar printer icon or Cntrl P, the pages continue to be processed but no ink is applied. The pop-up menu that appears when using any of these commands always contains the term "properties" and those properties always show HP photo paper as the stock being used. Regaerdless of how many times I correct the paper type, the entry reverts to HP photo paper after each attempt at printing.

I have the B8550 too, and I just assumed that since it's a fairly high-end printer, it would support the highest-end HP photo paper (i.e., Premium Plus). However, the manual states:
HP Premium and HP Premium Plus photo papers are not supported with this product.
Now, I don't know if that means you shouldn't use it, or that the advanced features won't work, or ??? Or if you should use it, what settings to use (since that type of paper is not listed in the options on the drop-down menu.) I have used the Premium Plus Soft Gloss without any problems. But HP seems to think that the highest quality paper you can use with this printer is "Advanced," which is their third-grade paper. Not exactly what I'd expect from this type of printer.

Printing 4x6 photos on HP Laserjet 4630. photo paper tray not working?

I am trying to print 4x6 photos on glossy paper. My printer has a photo paper tray in addition to a standard letter tray. When I specify 4x6 borderless glossy paper in the print parameters, the printer keeps pulling from the standard paper tray instead of the photo tray on top of the printer. This has worked for me in the past, but I haven't used it in a long time. What must I be doing wrong?

Hey. I'm a photographer with the C4280.
This printer takes care of 8.5 x 11's pretty much perfectly. But 4 x 6 not for me on iPhoto or Photoshop.
So what I did was I set up a pages document with a blank template, set at 4 x 6 inches.
I dragged rulers about .25inches in and threw in the photo set at 4 x 6 ratio. So... most photos are 4 x 6, just resize it to fit in the rulers.
I've noticed in most occasions it cuts off the top of the photo document when laid out in portrait.
What I do is a hit command p, select the printer but choose under the drop box that says "layout" i hit borderless printing, and a selectable box will show up saying "print borderless" and i just clicked it.
on the document though you might want to make the opacity 10% to save ink. you have to trouble shoot the exact place to set and drag up or down the photo. but once you get it, its reliable the duration the document is open and the printer is on.
i know its kind of pointless for one, but i had a shoot with live printing on the spot with this printer and its great. you can add texts boxes and put those perfectly where you want (once you set the picture so its set) and throw in another picture and really customize the 4 x 6.
i printed a postcard with the writing already in it. just had to mail it no writing involved.
you also need iwork 08 or 09. i have 08 but im sure 09 works. so if you save the pages doc as a template you can just drag in the image file into where the old image is and print that way.
command p, choose borderless printing in the drop box and click print borderless. it should work.
email me for a copy of my pages document. [email protected]
i promise though, with canon or epson 4 x 6 print paper, its pretty amazing. almost comparable to my prints from my printer.
or you can fit 12 3.5 x 2inch (business card sized) pics on an 8.5 x 11.

How to print on the back of photo paper so it will dry.

I need to print on the back of some photos I have. I am using an HP Officejet Pro 8500A using Windows 7. I have tried to print on these photos but the ink will not dry.
The paper I am using is 4x6 glossy everyday photo paper.
What should I change in the settings to get the ink to dry????
This question was solved.
View Solution.

Hi,
most of the Photo Paper will only allow you to print on a single side.
Unless the used Photo Paper is intended for double side printing you will not be able to print on the back of the paper.
There are no different settings for any of the sided, it only depand on the used media.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

What is the best photo paper 4'x6' for HP Officejet Pro 8500A Plus e-All-in-one Printer?

1.-HP Officejet Pro 8500A Plus e-All-in-One Printer
2.-OS: Windows 7-64
3.-No error messages
4.-No changes have been made
5.-I have been printing in my with old "hp premium plus glossyphoto paper" and getting very dark photos and too much wasted ink .
I've been using "hp premium plus glossy photo paper" and getting very dark photos.
Before this printer I used a Deskjet 5550 with the same paper and getting great quality.
Thank you. Luis Cuenca
This question was solved.
View Solution.

HI cuencaky,
Here is a link to a page with an example of good 4 X 6 photo paper you can use with your printer.
This type of paper is known to work very well.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

Massive ink pooling on photo paper HP B9180

Similar Messages

Maybe you are looking for