Massive Lagging and issues with Premiere Pro CC 2014

For the last year we have been in post on our feature documentary. We have roughly 15TB of footage that is all stored on a raid coming into our edit suite via fibre (I don't know much of the technical information about it other than it's trustworthy and works for the other suites in our facility). We're in the final stretch and locking edit February 1. But the issues we're experiencing are making it very difficult to advance and fine tune the edit.
Over the last month or two performance with Premiere has been getting worse and worse. We are experience lag in actions when editing. It could be as simple as moving the mouse, clicking or copy/paste which can result in freezing or lag where we have to wait a few seconds or minutes for the program to catch up with itself.
We've been trying to figure out what is going on and if we can do anything to eliminate these issues. We have removed all cache files. We have eliminated any unnecessary or old sequences from our project file.
I will note that our project file is massive. It's currently about 1.15gb in size. Our sequence is a little hairy also. Not sure if this could be causing issues, but it hasn't in the past. See image below.
Running latest version of Adobe Premiere CC 2014.
Mac Pro
OSX Version 10.9.5
Processor: 2.7 GHz 12-Core Intel Xeon E5
Memory: 64GB 1867 MHz DDR3
www.animaleast.com

Mark Mapes wrote:
This is a known issue introduced in CC2014.0. Some h.264 encodes have blurriness or noise periodically in some areas of the frame. The problem is most pronounced in regions of the frame with very little detail, like grass or pavement--or the T-shirt in the sample frame. We are working on a fix. Before you ask when the patch will be forthcoming, I'm not authorized to even hint at the timeframe.
Unfortunately, the only real workaround is to export to a format other than h.264. If that's not an option for you, then your best bet is probably to keep working in CC7.2.2 until the patch is released.
Sorry, but thats not completely true and by far not the correct answer:
The problems with random artifacts occurred with the introduction of a new version of H264 in CS6 but there you still had the option to export with the previous H264 Version via Media Encoder.
Since the previous H264 version is not available in CC, using CC7.2.2 is not a solution either.
BTW
Updating to CC and using the new Mac Pros with Mavericks is currently a total mess - no open cl rendering, random crashes, no usable h264 ... thanks adobe!!
... but we can track masks in premiere now ... wow!

Similar Messages

H.264 encoding issues with Premiere Pro CC 2014

After updating to Premiere Pro CC 2014 yesterday, I see encoding artifacts on my H.264 exports.
Same source video imported into CC v2014 and v7, and exported using the YouTube 1080p 29.97 fps settings. The artifacts manifests itself as softness/blurriness in parts of the image every few seconds, especially notice the area with a red circle below.
Here are the source file (GoPro HERO3 Black Edition), the v2014 render and the v7 render.
Original: https://drive.google.com/file/d/0B2rJe0xgMTxFYXJiMjZpZ0stUzQ/edit?usp=sharing
CC v2014 render: https://drive.google.com/file/d/0B2rJe0xgMTxFQ1B0Z09GS3I0a1E/edit?usp=sharing
CC v7 render: Premiere Pro CC.mp4 - Google Drive
[Version numbers corrected.]
Message was edited by: Jim Simon

Mark Mapes wrote:
This is a known issue introduced in CC2014.0. Some h.264 encodes have blurriness or noise periodically in some areas of the frame. The problem is most pronounced in regions of the frame with very little detail, like grass or pavement--or the T-shirt in the sample frame. We are working on a fix. Before you ask when the patch will be forthcoming, I'm not authorized to even hint at the timeframe.
Unfortunately, the only real workaround is to export to a format other than h.264. If that's not an option for you, then your best bet is probably to keep working in CC7.2.2 until the patch is released.
Sorry, but thats not completely true and by far not the correct answer:
The problems with random artifacts occurred with the introduction of a new version of H264 in CS6 but there you still had the option to export with the previous H264 Version via Media Encoder.
Since the previous H264 version is not available in CC, using CC7.2.2 is not a solution either.
BTW
Updating to CC and using the new Mac Pros with Mavericks is currently a total mess - no open cl rendering, random crashes, no usable h264 ... thanks adobe!!
... but we can track masks in premiere now ... wow!

Major Issues with Premiere Pro CC

I am currently having some major issues with Premiere Pro CC running on my macbook pro(specs below).
I am trying to export a 4 minute video using the vimeo 1080p export settings as I usually do, and it takes about 10 hours to export the video. On cs6, a similar project would take 5-10 minutes.
Also, the video that was exported contained a lot of clips that came out choppy and low quality.
I am currently on the phone with tech support, and they cannot seem to figure out what is wrong.
I have seen a few post about CC having issues with amd cards, but nothing has been confirmed yet.
Any help would be greatly appreciated since this job is past due due to these issues.
2011 MacBook Pro
i7 2.2
16GB Ram
256 SSD + 750GB HD
AMD Radeon HD 6750M 1GB

You neglected to specify exactly which release of PPro CC you are running. There have been 5 of them.
If you're on CC7.2 or 7.2.1, then you may be hitting the same problem discussed in one of these threads:
RGB Curves: http://forums.adobe.com/message/5929088?tstart=0#5929088
http://forums.adobe.com/message/5934916?tstart=30#5934916
http://forums.adobe.com/message/5935386?tstart=0#5935386
The first thing to try is switching Renderer to Software Only.

Graphics Card issues with Premiere Pro CS4

Hey there,
I've placed the screenshot of my problem at the bottom of this post.
I'm having lots of issues with premiere pro CS4 and editing videos since I upgraded to Windows 7. I have some .mpg and .MP4 videos. Both of which play fine in WMP, VLC, WinAmp, VirtualDJ etc. But when I load them into PPRO CS4, as you can see in the screenshot they go green and pink. And they don't move. I.e you see one still image and hear only audio.
Now a fix I have found for this is to uninstall my graphics card. But this is no way an option to edit videos, as the resoultion goes from 1920 x 1080 to 1024 x 768.
I should add that I am runnig the following system:
Dell Vostro 1000 Latpop
Windows 7 Ultimate 32Bit
2.00Ghz AMD Sempron Processor
2GB RAM
ATI Radeon XPress 1150 Graphics card
I have the latest graphics card drivers installed. I am just wondering what the problem is, and a potential fix. Would be great to hear any advice,
Regards,
Adam.

OK, here are some other things to think about:
ATI/AMD Catalyst seems to have an issue with one of the latest versions, maybe rollback to an earlier version.
Depending on your OS, check Hardware Acceleration (though this usually affect smoothness of playback) in Control Panel>System>Hardware>Advanced.
Check your OpenGL settings.
In Catalyst, turn OFF any GPU Acceleration
That's about all that I can think of for now, and those are shots in the dark.
Good luck,
Hunt

Can't import MTS with Premiere Pro CC (2014)

I have the problem with Premiere Pro CC (2014) and Media Encoder CC (2014) ! "Compression of media is not supported" (or something like that, it's in german...)
In After Effects CC (2014) and Prelude CC (2014) there is no problem importing these files.
MTS from a Panasonic HC-V550, files from a AVCHD folder structure, 1080p 50 fps.
I did already a project with theses file in Premiere Pro CC a few month ago!

Hi Das Modular,
Move the media to another directory, drive, or merely change the name of the folder where your media resides. You should be able to import the files after that.
Thanks,
Kevin

How do I fix yellow spots on face and background with Premiere Pro/After Effects CS4?

Hi,
I have the CS4 version of pretty much all Adobe products. I have to color correct and edit a video that was shot during a seminar inside a conference room with an average digital camera. The camera zoomed in a lot on the subject when he was talking. So, it's not the best quality video and I'm trying to make it look as nice as possible. I've done some general color correcting and it looks okay, but there are a number of yellow spots on the subject and in the background, mainly on brownish surfaces (the speaker is African American). This probably appeared because of the low picture quality and zoom, but how can I fix it? When I do the general color correction, the spots just change color, but don't disappear. I played around with different things, but couldn't fix it. Is there a way to do this with Premiere Pro or After Effects? Or would it be very complicated? Or not possible at all? The camera zooms in and out a few times, too, so would that pose a problem for correcting this?
Thanks for any info!

It can be done in After Effects.
Watch this tutorial:
http://library.creativecow.net/devis_andrew/AE-Basics-52-Paint-6/1

How to use .MKV and .ISO with Premiere Pro? They are not supported.

Hi all. My brother in-law sent us two .mkv videos and a DVD .iso he wants me to use in a video I am cutting for him. The only trouble is, I've no idea how to get them into a format PremPro can handle.
I've searched and the only solutions I have found are infinitely complicated for me. Avisynth is certainly beyond me.
Anyone know of a way to convert .mkv (info lists 942x720 H.264 4:2:0 YUV MPEG4 AVC) into something useable?
Same question for an ISO file.
Thanks much
By the way, this is not for anything 'important' nor am I getting paid, so I have no budget tp purchase software. I am sure there must be a free solution.
I tried this trial version software...
http://www.moyea.com/import-flv/
But it would NOT install. It just errored in a loop and was unable to find or understand I have CS5 PremPro.

Can anyone explain how to use VLC to transcode? The settings are endless and NONE look correct. Everything is about coverting and shrinking and that is not what I want.
I have looked into this so many times and cannot find how to do it. I know it must be simple, but clearly I am blind.
What I need is to take whatever is inside that stupid MKV wrapper and extract it. Transcode it. I have been trying for A YEAR now and have never been able to find a solution.
I'm on a PC and unfortunately, there are free solutions for a MAC. But that won't help me.
EDIT: One option I see is tsMuxer! But which setting for Output? I can choose...
TS muxing... or M2TS musing... or Blu-ray disk... or AVCHD disk... or DEMUX
To explain more, I have a Blu-Ray I purchased and want to add the audio from my laserdisc, since the remixed audio on the disc sucks (hard). I'll also add English subtitles. To be clear, this work is for ME for my own personal use.
Here is a screen grab from tsMuxer. Which to choose? I will place the audio and video in Premiere Pro. Sync the old Laserdisc audio up and then EXPORT to Adobe Encore to burn a new BD.

Any issues with Premiere Pro CC and Avid Media Composer on same system?

Hi all:
Searched around for this but couldn't find similar question.
Am a long time Premiere Pro user, but have something coming up where I'm having to use Avid MC to collaborate with a staff editor for the duration of the job. Am wondering if I should expect any conflicts or issues to installing both Premiere Pro CC and Media Composer on the same system? Any insight would be most welcome.
Running Adobe CC on a Windows 7 HP Z820, Dual Xeon Processors, 128Gb RAM.
Thanks!

hi Jim,
well it turns out that Premiere update 7.2.2. put my computer into disarray, and caused my multi-camera monitor to lag (about 6 seconds) behind my program monitor .. so my my multi-cam monitor (with my 2 or 3 camera feeds) would be playing footage that is 6 seconds or so BEHIND what was playing on the program monitor.
that's the gist of it..
anyway the fine folks at Adobe, talked me through the process of going back to premiere 7.2.0 and that fixed the issue.
i hope future updates resolve this issue so that i can get back up to the minute on my software
thanks
jahZ

QTFC Issues with Premiere Pro CS4?

Hello there.
So recently, I have been having issues with my adobe programs. I have the Master Collection CS4 and when I launch programs like After Effects, it tells me the following.
"QuickTime functions will be disabled because a compatible version of QuickTime could not be found"
and here's my real issue. When I go to launch Premiere Pro CS4, I get the following error.
"Adobe Premiere Pro.exe - Entry Point Not Found
The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic library link QTCF.dll"
I click OK and it pops up again, then premiere launches. How do I get rid of this error? I have tried reinstalling Master Collection and Quicktime but that didn't help.
I cannot afford to reformat computer as I'm very busy and need my programs to work.
Thankyou for your time and support.
-Matthew.

To answer your question. I had the same problem that you had. I was using Quicktime 7. So I downgraded by downloading Quicktime 6.4
Here's a link:
http://docs.info.apple.com/article.html?artnum=120297
So I installed QT 6.4, and the error message is no longer there. But there is another issue, I try to import or find a file that is a .mov and it says File format not supported. Which is weird because you get that if you don't have quicktime installed. That may be an entirely different problem. But hope this at least helps you answer your question.
UDP&R Staff
http://udpr.bluangelnet.com

New NVIDIA Driver issue with Premiere pro

Laptop
Windows 7 pro x64
Intel Core i7 2.7ghz
16 gig ram
NVIDIA GTX675MX driver version 314.07 2013.2.18
Hello, I had to update the driver due to premiere stating I had an outdated driver. After installation everything seemed fine however today when I opened premiere my source and preview windows showed black, no video. My edits and source files were all still there. Sound from my clips played but no video. I have Mercury playback set to hardware. When I switch it to software the video images return. Has anyone else had an issue with this driver in Premiere pro and did you find a solution? I did a search and this seems to be an issue with drivers. Hope they fix it in the next update. Thanks.

Thank you everyone, I just figured it out. For some reason in my NVIDIA Control panel-Manage 3d settings-Global settings Preferred Graphics processor drop down was set to Auto-Select. I switched it to the NVIDIA card and everything seems back to normal. Phew!
Harm, I used your system configuration guide to set up my system. That really helped take the confusion out of proper system configuration. Thank you for writing that.

MXF issues with Premiere Pro CS6

Hello,
I am having trouble using Canon XF300 MXF files in Premiere Pro CS6 v6.0.2. I am using the media browser (tried icon and list view) to import footage (first importing to internal HD via the Canon XF Utility). I can import and play audio and video for all files under 2.05 GB but PPro limits any file longer than 30 seconds to 30 seconds.
Alos, Canon cameras cut files over 2.05 GB into separate MXFs. Most of my footage are interviews over 10 minutes long so I have 3 or 4 separate MXF spanned files for each clip. Premiere is having most trouble handling these files. First of all it limits them to 30 seconds each. Then, when I import them and drag them into a sequence it will only play audio from the first spanned file, even if video from the second sapnned file is playing.
I have tried merging all spanned files using Canon XF Utility's 'Export to MXF' function. As a result I have one 10 minute long MXF file but when I import it to PPro it still limits it to 30 seconds.
I made the change to PPro because of the ability to edit various formats in a single senqunce without tanscoding. I recently purchased a Sony FS700 and FCP7 couldn't really handle the MTS (or clipwrapped movs). Premiere handles them perfectly but can't handle the MXFs. So currently I am finding myself going into FCP7, logging and transfering the MXFs and transcoding them to .movs using the Canon XF plugin for FCP7 and then importing those to Premiere (they work fine this way)...but of course its a hassle to do with hundreds of clips per shoot.
I also noted that VLC 2.0.x versions can't handle the MXFs so well (video plays fine, audio at double the speed) but VLC version 1.0.3 handles them ok as long as I dont forward the video.
Any help is greatly appreciated.
Computer specs: Mac Pro 2.66GHz 12 core, 16 GB RAM running latest Snow Leopard update.
Clips shot at: 29.97 fps, 50 Mpbs, HD 1920x1080.

(first importing to internal HD via the Canon XF Utility)
Try skipping any special software and just use Windows Explorer (or Finder).

Crashing issues with Premiere pro Cs6

When I use Premiere Pro CS6 it tends to crash and it also tends tends to make the video pink and green looking, and it also sometimes flips it upside down and turns it black and white. So I was wondering if auto-saving had anything to do with it or if my camera or cpu had anything to do with it. I re-installed the program once, I also tried converting my video files to h264 before bringing them into Premiere. I use a Sony HXR MC1500p, and I am not using PAL by the way (or maybe I am and I am unaware), I really dont understand PAL and NTSC anyway.
Camera Specs:
http://www.bhphotovideo.com/c/product/759003-REG/Sony_HXR_MC1500E_HXR_MC1500E_Shoulder_Mou nt_PAL.html
CPU Specs:
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3844129&CatId=1 14
Please Help me!
Thanks, Ryan

1st. You don't have convert you videofiles they are AVCHD so OK for Premiere Pro.
2nd. The edit PC (with Pro pro) is far better off with Intel CPU, Nvidia GPU, lots of harddiscs, >800 watt gold PSU, big CPU cooler etc etc..
3rd. Read a few hours at the hardware department. And you could build a nice machine for $1500,- to $3000,- yourself or order at ADK.
http://forums.adobe.com/community/premiere/hardware_forumhttp://

IMPORT ISSUES WITH PREMIERE PRO CC

Ok so i open up premiere pro.....
i double click the project folder to import a file, it does it without a problem...
On my 2nd attempt when i double click the software stalls.. So the mouse moves but nothing in premiere pro is clickable, everything is kind of frozen.
I went to task manager and end process. Then tried again this time through file > import same thing does the first one , stalls on the 2nd.
I had problems sending to encore with the latest update 7.2.2 so i went back to the december update 7.2.1 everything has been fine for two weeks, now this just out of the blue. Not sure how something can stop working overnight !
Im thinking if i go to to newest update it might work but then i wont be able to export via the queue in AME.
So i either choose not to import or export..... what a great software premiere pro has become.... I use to praise it to all proffesionals in the industry now having the most pettiest of problems... !!!
Some assistance would be great

I dont understand why you
double click the project folder to import a file
I import footage to a Bin in the Project Window by selecting the media (clips) in the Media Browser.
I dont understand this...
Im thinking if i go to to newest update it might work but then i wont be able to export via the queue in AME.

Parameters synchronisation issue with Premiere Pro CC

Hi,
When I ask Premiere to synchronize my parameters, all begins well but at the end of the process I get an error message "error during synchronization".
Synchronization seems to work fine with Ae and Ps...
Does somebody know this issue?
Thanks in advance

This forum is actually about the Cloud, not about using individual programs
Once your program downloads and installs with no errors, you need the program forum
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
http://forums.adobe.com/community/premiere?view=discussions
When you go to that forum, you need to provide a LOT more information
-PPro Information FAQ http://forums.adobe.com/message/4200840

Artifacts on effects and export with Premiere Pro CC

Premiere Pro CC is producing video artifacts whenever I add in effects or transitions. Also appears in exports. I don't know if it's due to the codecs I'm using or low bit rates, but I've never had this problem till I moved from a PC to Mac.
Message was edited by: Kevin Monahan Reason: body of post was in the title.

Emily -
Are you using a new Mac Pro? Have you seen this thread, by chance? Your image looks very similar to what the rest of us have seen. If so, the current supported solution is to disable hardware acceleration for MPE until Apple officially releases OS X 10.9.4. An unsupported solution is to sign up for Apple's beta program, and install the 10.9.4 beta.

Massive Lagging and issues with Premiere Pro CC 2014

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