Massive problem with HP Officejet J4580 All-in-One

Recently I've reloaded the cartridges and when I want to print something, on the print's screen writes "Problem at printing cartridge: [Black]. Consult the documentation of the product, for troubleshooting". It's not the first time when appears this message, last time I had to buy a new cartridge.
What should I do?

First, ensure that it is the correct cartridge number.  If it is, take it back to where you bought it and exchange it for a new one.
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I am employed by HP

Similar Messages

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    Hi,
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    Problems Printing from the Internet
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    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

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    you need these:
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    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
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    Hi justine28,
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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

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  • Wireless and the HP Officejet J4580 All-in-One

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    Burke
    This question was solved.
    View Solution.

    DRgn83,
    You need an Ethernet cable.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • HP OfficeJet J4580 All-in-one not printing the top of page

    My HP OfficeJet J4580 has had many problems in the past, but they always have seemed to work themselves out. Currently the issue is that it cuts off the entire top edge of my paper.
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    Though I work for HP, I'm speaking for myself and not HP. I'm just trying to help with my limited knowledge
    **Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.**

  • Printing problem with HP deskjet 3050 all in one J610 series

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    This question was solved.
    View Solution.

    Hello @Tellen,
    Thank  you for visiting the HP Support Forums! I understand you are running into some print quality problems with your HP Deskjet 3050. I see when you attempt to print a letter you will only see the email address and its in blue ink.
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    If after the troubleshooting has been done and you are still seeing the issue leave me with the following information:
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    3. If you print a test page from the front panel do you see the same issue?
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    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • HP OfficeJet J4580 All-in-one printing issue

    Dear Sir or Madam,
    Two years ago I purchased this all-in-one deskjet and for the first year it operated perfectly, both over usb and connected to my Airport wireless router. For the last year, however, I have been unable to get it to print correctly. Although it does print, the page misses multiple lines of printing. What I mean is that, for example, the bottom or top half of an entire line of words will not print, and the problem reoccurs multiple times on the page. It does not appear to occur regularly, and seems to be caused by the the black cartridge only.
    Because the printer is no longer under warranty I have attempted to troubleshoot the problem myself. I have replaced both print cartridges with new HP branded media. I have run the clear cartridges utility and have cleaned the cartridge carriage contacts/ cartridge contacts using a Q-Tip with distilled water. I have also removed the black cartridge for two hours and turned it upside down as recommended. The problem does not occur in the copy or fax function - but does occur with wireless and usb-connected printing. The test page prints correctly.

    First solution is to do a partial reset.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720603&cc=us&lc=en&dlc=en
    If this doesn't bring the solution!
    perform a re-install of the printer.
    if this doesn't help - you could do a re-install with an alterantive  driver , of the 990C.
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    add printer and use/pick the driver of the 990C.
    I work for HP but posts and replies are my own.

  • HP OfficeJet J4580 All-in-one

    Dear Sir or Madam, 
    Two years ago I purchased this all-in-one deskjet and for the first year it operated perfectly, both over usb and connected to my Airport wireless router. For the last year, however, I have been unable to get it to print correctly. Although it does print, the page misses multiple lines of printing. What I mean is that, for example, the bottom or top half of  an entire line of words will not print, and the problem reoccurs multiple times on the page. It does not appear to occur regularly, and seems to be caused by the the black cartridge only. 
    Because the printer is no longer under warranty I have attempted to troubleshoot the problem myself. I have replaced both print cartridges with new HP branded media. I have run the clear cartridges utility and have cleaned the cartridge carriage contacts/ cartridge contacts using a Q-Tip with distilled water. I have also removed the black cartridge for two hours and turned it upside down as recommended. The problem does not occur in the copy or fax function - but does occur with wireless and usb-connected printing. The test page prints correctly.

    Hi Bsingh,
    Hope this article helps you - Troubleshooting 'Phone Off Hook' Front Panel Messages
    ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
    Cheers!
    * If this post has helped you, the White Kudos star on the left is a great way to say thanks!
    * Please mark Accept As Solution if it solves your problem so other users can benefit as well.

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