Massive problems installing itunes and quicktime

Hi, to anyone who can help me:
I cannot install iTunes or quicktime. Just bought a new ipod 30gb. v.excited. Downloaded itunes. gives me error messages when i try to install.
They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
and
"The installation of Quicktime did not complete successfully. ITunes requires Quicktime."
I have tried using CCleaner to clean up my hard drive and uninstall both itunes and quicktime (old and dodgy new versions). I have tried using 7-zip to unpack the new downloaded files and install from the .msi and other .exe files.
I have tried installing the standalone Quicktime (which wont install properly) and then installing itunes (which won't install properly, coz quicktime is not installed properly)
I have tried rebooting my computer between these attempts
I have tried it with my virus-protection software off as one thread here suggested.
I am logged on as administrator for all these attempts and i'm at my wits end.
I have tried everything!
please help me if you have suggestions.
Thanks
Lisa
Dell Windows XP

They read: "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item."
interesting.
did you have an earlier version of itunes and/or quicktime installed on the PC? in particular, an itunes 6.0.x or lower version, and/or a QuickTime 7.1 or lower version?
(checking on this because i'm wondering if there's a DCOM permissions issue involved with the uninstall of your previous versions of itunes/quicktime.)

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Problems installing itunes and quicktime. i've tried everything

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Problems installing itunes and quicktime

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Some people were seeing that last year, and had to use a program named winrar to get iTunes to install.
http://discussions.apple.com/thread.jspa?messageID=804139&#804139

Installing itunes and quicktime problem

Alright i am having problems installing itunes and quicktime, itunes downloads fine but when the quicktime install gets to writing system registry values it says "Could not open key: HKEYLOCALMACHINE\Software\Classes\QuicktimePlayerLib.QuicktimePlayerApp\CLSID. Verify that you have sufficient access to that key, or contact your support personnel"

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I had a problem installing iTunes onto my Windows XP 64bit system so I tried an older version of both iTunes and Quicktime 7.1.1 from www.oldapps.com and it appeared to work okay...it was version 7.1 I believe. However, the library it pulled over won't play anything that I have downloaded since that release. Any advice?
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Hello, Welcome to discussions.
I am sorry. At this time there is only iTunes 64 bit for Windows Vista, There is currently not one for Windows XP 64 bit.
Please feel free to use feedback link below.
http://www.apple.com/feedback/itunesapp.html
Windows Software
* Windows XP Service Pack 2 or later, or 32-bit editions of Windows Vista
* 64-bit editions of Windows Vista or later require the iTunes 8 64-bit installer
* QuickTime 7.5.5 or later is required (included)
* 200MB of available disk space
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here's what we'll try first with that one.
first, completely remove your existing itunes and quicktime using the instructions from the following document:
Removing iTunes and QuickTime for Windows
second, download and install the Windows Installer CleanUp utility. use it to check for any leftover itunes or quicktime installation configuration information. if you find any, remove it with CleanUp.
Description of the Windows Installer CleanUp Utility
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iTunes 7.0.1.8 Installer
if that install goes through okay, restart the PC and try to launch itunes again. does it launch okay this time, or do you get an error message? if you get an error message, what does it say this time?

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SAME PROBLEM I HAVE.

Installing iTunes and QuickTime

I've read all of the discussions and tried everything. I had iTunes working on an old computer. Bought a new computer and a couple of iPods. I'm trying to install iTunes from the download. It appears to install ok but when I launch it, I get the "Tell", "Don't Tell" message. Through that, I find out that the problem is with QuickTime and that I should remove it and reinstall. Except that QuickTme does not show up as an installed program but iTunes does. So, I remove iTunes and reinstall. Same thing. When I launch QuickTime, nothing happens but I can view the options page. I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
Can anyone help?

hi Sunfire!
I tried the standalone quicktime install but get an error at the end (Can't remember the error but it lists a bunch of dll's).
hmmm. can you run that standalone again, and check to see if you're getting an "0x80040707" error?
(if so, i think we've got a good shot at fixing this one.)
keep us posted.
love, b

Cannot install itunes and quicktime

I get an error message during quicktime installation
"cannot open key: HKEYLOCALMACHINE/Software/Classes/QuicktimePlayerlib.Quicktimeplayerapp/CLSID"
Any suggestions what to do next.

Sounds like something regarding the Quicktime registry files.
Try running through this:
http://docs.info.apple.com/article.html?artnum=302538
Then, go into Control Panel -> Add/Remove Programs
Uninstall anything that says iPod for Windows
Uninstall iTunes
Uninstall Quicktime
If you run into problems uninstalling Quicktime:
Download/install the Windows Installer Cleanup Utility
http://support.microsoft.com/kb/290301
Run it (Start -> All Programs -> Windows Install Clean Up)
Remove anything that says:
iPod for Windows
iTunes
Quicktime
Then, go into C:\Program Files
If there is an iTunes folder, delete it
If there is an iPod folder, open it and delete the folder labeled "bin"
If there is a Quicktime folder, delete it
Then, go to C:\Documents and Settings\yourusername\Local Settings
and delete the 'temp' folder
Note: If you don't see 'local settings' click Tools -> Folder Options; click the view tab; under 'advanced settings' click the option to 'show hidden files and folders' and then click Apply and OK
Empty the recycle bin
Reboot the computer
Go here and download the version of Quicktime that does not include iTunes:
http://www.apple.com/quicktime/download/win.html
Then, go here and download iTunes 7:
http://www.apple.com/itunes/download/
Once you have it successfully installed, you can go back into MSCONFIG and put your computer back to normal startup (just select normal startup, and click apply, close, and restart when it prompts you to)
CG

Bought new iPod but unable to install iTunes and Quicktime, so what now?

I tried to install iTunes, but when it gets to the Quicktime module, it stops working and says the following: This installer cannot upgrade QuickTime 7 for Windows Public Preview. Please uninstall it first."
OK, so how do I do this. There is NO Quicktime listed anywhere in my Add/Remove folder, and no Quicktime shows up when I run the word through the FIND search in Registry Editor.
If I cannot resolve this, I'll have to return the iPod to Apple as an unworkable gadget.
Dan Hedgpeth

I have just found a way of sending some feedback to
Apple.
Will be interested to see what they say to this>>
I find it ridiculous that the cost of these ipods
does not include some on line support from Apple. We
have to try and rely on other users in discussion
forums. All I am finding is there are loads of others
on thee forums with similar problems unable to find a
solution.
Please advise.
Also found a number for 'tecnical support' after 5
days trying....
0870 876 0753
Will give them a 'polite' call tomorrow!!!!
Thanks for the phone No. I was having a problem with Quicktime which I couldn,t resolve by checking the discussion forums but that phone No. was a great help. Alhough you are talking to a call centre somewhere in the world and have to be careful with the language difficlties it was a help and it,s a shame Apple don't make this No. more easily available, so well done for finding that No.
You can go days or even months for a solution and I think Apple should have an online Tech. expert to help out.
Dell Windows XP Pro
Dell Windows XP Pro
Dell Windows XP Pro

Massive problems installing itunes and quicktime

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