Massive stability issues. Firefox crashes often.
Ever since Firefox updated to the latest version, I've been having massive stability issues. I downgraded back to version 19, but it is still very unstable. I have to force-quit often when it becomes unresponsive - a dozen times a day or more.
Things I have tried:
- Updating all plugins.
- Scrubbing my registry.
- Clean install/reinstall.
- Deleting tracking cookies.
- Scanning for viruses and spyware.
- Downgrading to previous version.
I want to continue using Firefox, but this has gotten unbearable.
Latest crash IDs:
These were for the same crash:
0e1f0cae-74ea-4ed0-87c4-131cde92984e-flash2
0e1f0cae-74ea-4ed0-87c4-131cde92984e-flash1
0e1f0cae-74ea-4ed0-87c4-131cde92984e-browser
0e1f0cae-74ea-4ed0-87c4-131cde92984e
And another:
70407f10-3ae9-4aa5-94e3-e34c4d98b205
Please type about:config into your address bar, press Enter, and click those crash reports to submit them. Then give us the crash ID's that begin with bp-
Similar Messages
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I am using Firefox 31.0 on MAC 10.9.4. Firefox crashes often and mainly when safari opens alongwith Firefox. This was happening with firefox 30.0 also. The version 28.0 is working fine but one of the site is not working under this version, the site works fine with safari but not Firefox 28.0 so updated to 31.0, now i can open the site but Firefox is crashing.Help.
I tried the steps mentioned below:
--reset firefox
--uninstalle completely and re-installed.
--disabled add-on.
--disable "use Hardware accleration".
--set value for cacheused under "about:config".
Same issue, please help.We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
- Mac OS
- I'm debuggig a huge web application on https. When it starts, it downloads 10MB images.
- Firefox crashes often during debugging.
- Every time, it flushes the images frow the cache and downloads the 10MB again.
- I often work from different places and sometimes have rather slow internet connections so then this is really annoying for me
- Having a possibility to start Firefox in "Cache-Safe" mode for debugging would be perfect - when it crashes then, the cache should not be flushed completely but restored to the o.k. situation before entering the mode
- Any advice?Please update to Firefox 25 before continuing, do you still have an issue there?
-
Massive stability issues - Disk Utility repair failed, hardware test failed
Hi,
I am having massive stability issues. The installer will not install anything, programs are quitting randomly, and it is getting very annoying!
I read through a lot of posts and I have attempted to:
Repair my disk using the install cd: but that failed.
I did a Hardware test: but i had an error relating to fonts (?), couldn't see anything on the screen and I couldn't do anything.
Is there something else I could do that I haven't tried?
I have had my PB for a little over a year and have had no issues like this before. All of these issues seemed to start when I was playing a game and it suddenly just quit; I then couldn't go back into the game or re-install the game.
Help!!
12" Powerbook G4 1.5Ghz Mac OS X (10.4.6) 768 RAMHi, Dan.
You wrote: "Repair my disk using the install cd: but that failed."That's a big problem. You won't get very far until the problems noted by Repair Disk, the function I presume you ran based on your description, are sorted out. It's possible the hard drive has failed.
If the Apple Hardware Test failed, that's another significant problem. If it produces messages you can read that describe the failure, write them down. The machine may need to be serviced by an Apple Authorized Service Provider.
As to your next steps, first run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified to see what's up with your disk and if anything can be done to correct that.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
MAC 10.8 - Firefox Crashes Often
I have completely removed Firefox 17.0.1, deleted my profile (firefox), reset firefox using the troubleshooting menu. But the issue continues, it is random and cannot find a certain task that causes the issue. Currently i also cannot access the preferences menu as this will cause firefox to crash. Been dealing with this for sometime and finally giving up. Only thing that I was trying to change was the home page.
Crash ID's:
<pre><nowiki>bp-90418325-d6b1-47f0-9619-2bec6212122412/24/123:50 PM
bp-f25c4b18-1cf5-46cc-919f-3daf4212122412/24/123:47 PM
bp-444f1f8f-a0d8-464a-97b0-4b866212122412/24/123:41 PM
bp-71b83d44-c68a-42ec-bf3e-fe0f6212122412/24/123:40 PM
bp-21c55091-fb2c-4dcb-ad9e-152d0212122412/24/123:39 PM
bp-d34395e1-7140-47b4-8b52-da8ab212122412/24/123:39 PM
bp-fad22f13-ea4c-4d3f-8a69-aa374212122412/24/123:37 PM
A19D59F2-49C0-4CD8-84BF-FB3E9E482E8112/24/123:18 PM
bp-49e5eda5-1a74-481d-bec1-78733212122412/24/123:13 PM
bp-17f3e647-8985-4053-ad73-b85ff212122412/24/123:10 PM
bp-5be383d4-3b4f-4057-81ea-c8279212111511/14/1211:17 PM
bp-20d3d96d-9679-413e-b074-dab71212111511/14/1211:12 PM
bp-85a572ff-191f-42ab-b77e-1b56a212111511/14/1211:11 PM
bp-b9c8e2bc-baf5-44b0-88d9-9b809212110811/8/122:45 PM
4B1FABB4-EEBD-4B3A-B060-3432212EB29611/8/122:45 PM
ADF7A27A-CF1C-4C3B-8E79-C5C0FC41699111/4/1212:17 AM</nowiki></pre>Hi lanefree
Can you please start a new thread for your question?
Then you can provide more information like your operating system and installed extensions and installed plugins.
*[[/questions/new start a new thread]]
*[[/kb/Using+the+Troubleshooting+Information+page]]
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls -
Firefox crashes often, report example inside
Hi, firefox has been crashing a lot for the past few weeks and I've tried just about everything.
I've tried running it in firefox safe mode, I've tried reinstalling, I've tried Malwarebytes, superantispyware, AVG, Housecall, TDSS Killer (malware bytes found two trojan agents, but that didn't resolve the problem) I've tried doing virus scans in safe mode, I've even reset my whole machine to factory settings.
https://crash-stats.mozilla.com/report/index/da09d95d-9289-45fe-a6da-769ca2130810
Here's the latest report. Any ideas? I'm guessing from the lengths I've gone to with antiviruses that isn't the problem...You could try to modify the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy".
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can -
Having updated to Firefox 10, we're getting frequent crashes. Seems to happen more on javascript-heavy and/or https sites. Having logged in tabs on gmail and facebook causes a crash every time.
Also happens in safe mode. Crash reporter does not appear.I initially posted the about:support info from my usual profile rather than a clean profile. So, here's about:support from a clean profile:
Application Basics
Name
Firefox
Version
10.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:10.0) Gecko/20100101 Firefox/10.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Java Quick Starter
1.0
false
[email protected]
Microsoft .NET Framework Assistant
0.0.0
false
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
Name
Value
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20120129021758
browser.startup.homepage_override.mstone
rv:10.0
extensions.lastAppVersion
10.0
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
25126
privacy.sanitize.migrateFx3Prefs
true
Graphics
Adapter Description
ATI Radeon X300/X550/X1050 Series
Vendor ID
1002
Device ID
5b62
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
8.593.100.0
Driver Date
2-10-2010
Vendor ID (GPU #2)
1002
Device ID (GPU #2)
5b72
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Driver Version (GPU #2)
8.593.100.0
Driver Date (GPU #2)
2-10-2010
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer. -
Two issues, firefox crashes and does not close the process
I am a web developer, so I am contently messing about with websites,
I start firefox and open up wordpress for example and also have filezilla open and notepad++ on my computer as well as firefox all at the same time.
I edit something and refresh firefox, it hangs, but it does not stop hanging so I have to restart firefox, but the process is still running so I have to stop the process from task manager in order to restart firefox again.
This should not happen, not only does it happen regularly but it happens after refreshing pages after an edit
of course I have tried switching off plugins and even my internet security but its still doing it. I have taken to using opera instead of firefox when developing websites but I much prefer firefox layout..
I need all these programs open by the way in order to achieve my work.
any ideas ?.. thanksI am a web developer, so I am contently messing about with websites,
I start firefox and open up wordpress for example and also have filezilla open and notepad++ on my computer as well as firefox all at the same time.
I edit something and refresh firefox, it hangs, but it does not stop hanging so I have to restart firefox, but the process is still running so I have to stop the process from task manager in order to restart firefox again.
This should not happen, not only does it happen regularly but it happens after refreshing pages after an edit
of course I have tried switching off plugins and even my internet security but its still doing it. I have taken to using opera instead of firefox when developing websites but I much prefer firefox layout..
I need all these programs open by the way in order to achieve my work.
any ideas ?.. thanks -
Firefox crashing, even when doing a crash report
Firefox crashes often for me, so I came on to these forums for advice. When trying to do the about:crashes command, it crashes there too, so I'm not really sure of the next step!
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you. -
Firefox crash, Signature hang |
Hello,
I am currently fixing up a computer for someone. Among their complaints was that firefox crashed often, so I am going through the crash reports to find the culprit.And?
I would recommend you try running Firefox Safe Mode as a starter, You could particularly try disabling Hardware Acceleration - Options>Advanced>General> Browsing> uncheck "Use Hardware Acceleration..."
Make sure Plug-ins are up-to-date(your Flash isn't),
Try disabling any third party toolbars.
After that you might try a new profile and an uninstall/re-install. Don't remove preferences.
Some people are going back to Fx3.6. I wouldn't. you would find it difficult to catch up and support will stop before long. -
Norton reports high memory usage with firefox and it crashes often
Norton antivirus 2011 has pop up warnings reporting high memory usage from Firefox. I have been getting theem often and my computer is crashing often after those pop up warnings. Thanks
Safe mode did not help.
I have disabled ALL extensions and plug-ins, but the problem with "zig-zag" memory usage still remains (I've not tried to leave browser open for the night yet).
I think I'll do clean reinstall with completely new empty profile (without sync'ed information) to try this out. If this works, I'll start adding stuff (configuration, sync, features, etc) to see what causes the problem. -
2 issues:
1. Firefox crashes every time I try to open QuickBooks online. I have submitted numerous crash reports.
2. When I click an email link on a web site, it opens a blank FF browser instead of an email program. I have set the default to Microsoft Outlook and also tried changing it to Gmail. Each time I click an email link on any web site, however, it just opens up a blank page instead of one of my email programs.I'm not clear on where you are seeing that text. When I view Google's cached page from the page found in this search
https://www.google.com/search?q=site%3Asitetrail.com%2Faskearth.com
It doesn't match yours exactly. There is an iframe with a Google map in it in the "Hosting Analysis" section, which in your pasted page seems to be the "Site Server" section.
Which Google site did you search? -
I have a low-end tablet that (despite having 8GB of storage), only has 512MB of memory/RAM. I've already encountered a few games that won't run because of this limitation. Up until now, it was things I could live without. But I get frequent Firefox crashes and I believe it may be due to this same issue...insufficient memory. When Firefox crashes, I notice I have very little free RAM. I've gotten into the habit of force closing everything before I use Firefox, but this doesn't guarantee Firefox won't still crash. And by crash, I mean the application just spontaneously quits and drops me back at the home screen. I used to use AdBlock Plus, but I removed it to reduce Firefox's memory footprint size. I was wondering if anyone had any other tips or tricks to either reduce the amount of memory Firefox is using or to free up more memory on my system. In case it matters, my tablet is a Digiland DL701Q which runs 4.4.
Please don't link to third party apps. The one you suggested does not seem trustworthy.
-
My firefox quite often crashes ,with this message
"FIREFOX IS NOT RESPONDING"
IF YOU CLOSE THE PROGAM YOU MIGHT LOSE INFORMATION.
THESE APPEAR UNDERNEATH >CLOSE THE PROGAM > WAIT FOR THE PROGAM TO RESET, SO HOW DO I FIX THISSee:
* http://kb.mozillazine.org/Firefox_crashes
* http://kb.mozillazine.org/Firefox_hangs -
Illustrator CS6 Stability Issues- crashing every 5 minutes
Hi All,
I've been having serious stability issues with Illustrator ever since I upgraded from CS5.5 to CS6. It crashes like every 5 minutes, mostly when I use the "nevigator" tool to pan to another area of the artboard. The windows messsage was something like "the program has stopped working".
I am really sick and tired of that and this is seriously affecting my productivity. Furthermore, does Illustrator has any auto recovery function?
Does anybody know what might be wrong? I am using Windows 7.
Grateful for your help.
Best,
JamesI keep having the same problem. It would be half as bad if there was at least an auto recovery function.
Also on CS6 / Windows 7.
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