Master Collection CS 5, nach erfolgr. Installation kein Programmstart, nur Lizenzfenster

Ich bin mittlerweile etwas ratlos geworden. Habe das Softwarepaket erworben und erwartungsvoll installiert, konnte aber danach die Programme nicht öffnen, sondern nur immer wieder die zu akzeptierende Lizenzvereinbarung anschauen, gefolgt von der Möglichkeit, die Seriennummer einzugeben, danach wiederholt sich das ganze. Eine Fehleranzeige gab es nicht. Vom Support bekam ich die Empfehlung, für den Adobe-Ordner die vollen Zugriffsrechte zu aktivieren, was ich auch tat, aber es half nichts. Kann mir jemand helfen, eigentlich möchte ich gern an einem dringenden Projekt arbeiten ...

Lieber Mylenium, ich weiß es wirklich sehr zu schätzen, dass Du Dir Gedanken machst. Obwohl ich seit ca. 20 Jahren mit Computern arbeite, bin ich wohl doch in erster Linie Anwender und die unteren Hirarchien der Computerarchitektur sind mir nicht sehr vertraut. Worauf hin sollte ich diese Dateien abgrasen? Da bist Du mir sicherlich um einige Galaxien voraus! Vielleicht kannst Du mir eine kurze, konkrete Anweisung vermitteln,.... vielen Dank!

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Die Installation des "CreativeCloudInstaller.dmg" erfolgt reibungslos und man sieht auch für ca. 10 Sekunden den Ikon in der Statusleiste. Dann verschwindet dieser und die Anwendung steht nicht zur Verfügung. es gibt keinerlei Fehlermeldungen.
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CreativeCloudInstaller.dmg schließt sich sofort nach der Installation, keine Fehlermeldung, keine Funktionalitä
created by K.Woods <https://forums.adobe.com/people/K.Woods> in Add-Ons - View the full discussion <https://forums.adobe.com/message/7453494#7453494>
Please try the installation in safe mode.
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Lenovo Notebook Yoga 2-13 Nach Clean Installation von Win 10 keine WIFI Verbindung

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CS4 Master Collection

When trying to install CS4 Master Collection on Vista Ultimate the installation proceeds for 243Mb and then I get the error message "Installation of the following components has failed - Adobe Photoshop CS4 (64 bit).
I have copied the 4 discs to hard drive but still get the same problem.
Have also run CS4 Clean Script.
Just before installation fails the some desktop icons disappear briefly.
The installation always fails at the same point - during installing 'Adobe Media Encoder CS4'
Has anyone had a similar experience?

After trying many things unsuccessfully I concluded that if I carried on looking for a fix I would waste several more days.
My system is only six months old and no other program has failed to install, howevwer, I decided to bite the bullet and do a clean install of Vista Ultimate 64 with SP1.
Prior to installing CS4 the only thing I disabled was Windows firewall. Not being technical I don't know if it served any purpose but I thought it might improve the probabilities.
I loaded CS4 before any other software. I used the four dvds, and whilst they took a long time, they loaded without error.
I have not tested other than opening and closing a couple of packages which seem ok.
Fingers crossed!!

Can't find programs... CS4 Master Collection

I have posted the responces from Tech but it seems you have to have an IT Degree for this software to work.
Notes from Customer
Thursday, October 8, 2009 9:29:56 PM PDT
After installing the CS4 Master Collection, I am unable to find or use several programs; Adobe After Effects CS4, Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 & Adobe Soundbooth CS4.
I have a Dual processors (AMD Athlon MP 2800+ (2.12 GHz each)) Motherboard is Tyan s2462 Thunder K7, & 3 GB RAM.
Operating System: Windows XP Professional
Video display card / driver version: Nvidia GeForce 6200
Has it ever worked? If so, what's changed? (provide comments in description field): No
Same results with different file?: Not Applicable
Same results with different computer?: Not Applicable
Recent System Hardware or Software change?: No
Notes to Customer
Friday, October 9, 2009 2:13:42 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/08/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection on launching .. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
As you have mentioned after installing the CS4 Master Collection, you
are unable to find or use several programs; Adobe After Effects CS4,
Adobe Encore CS4,
Adobe Media Encoder CS4, Adobe Premiere Pro CS4 <(>&<)> Adobe Soundbooth
CS4.
Try Uninstalling and Reinstalling CS4 Master Collection.
Find and read installation logs for Adobe Creative Suite 4 product. The
link for the same is :
http://go.adobe.com/kb/ts_kb400593_en-us
Send us the Installation Log File so that we can narrow down your issue
and specifically point out where the problem is .
I hope this information is helpful to you. Get back to us as soon as
possible.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS
Adobe Technical Support
Notes from Customer
Friday, October 9, 2009 5:59:38 AM PDT
I did reinstall CS4 Master Collection. I first downloaded the version and after it didn't install everything I decided to purchased
the DVD's and do a physical installation. I got the same results, missing programs. I have uninstalled the first downloaded version
CS4 Master Collection before reinstalling the physical version. I am sending the log via the FTP since it is 64MB
Notes to Customer
Wednesday, October 14, 2009 2:47:55 AM PDT
Hello K,
Thank you for contacting Adobe Technical Support.
I am responding in reference to your web-case dated 10/09/2009 . We
would like to thank you for showing interest in Adobe Product. I
understand the concern that you are facing with Adobe CS4 Master
Collection while installaing.. I apologize for the inconvenience and I
assure you that we will work together to resolve the issue.
Going through the log files you have sent , I suggest you to follow
these troubleshooting steps:
1. Run the CS4 Clean Script for windows. The link for the same is :
http://www.adobe.com/support/contact/cs4clean.html. Download and run the
CS4 clean script for windows.
2 .Run Adobe Creative Suite 4 or Point Product in a new user account.
Create a new user account that has the same permissions as the account
that you use when the problem occurs. If the problem doesn't recur, then
the original user account may be damaged. For instructions on creating a
new user account, see "To add a new user to the computer" in Windows
Help or contact your system administrator.
3. Repair and defragment hard disks (Windows XP)
System errors can occur if hard disks contain damaged sectors or
fragmented files. Repair and defragment hard disks, either by using the
Error-checking tool and Disk Defragmenter utility included with Windows
or by using a third-party disk utility (for example, Symantec Norton
Utilities). You should run such utilities on each hard disk or
partition. More information about the Error-checking tool and Disk
Defragmenter appears below; for more information about a third-party
disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and
file fragments, cross-linked files, and invalid file names. To access
the Error-checking tool, choose Start > My Computer, right-click the
desired hard disk, and choose Properties from the menu. In the Local
Disk Properties dialog box, click the Tools tab, and then click Check
Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a
disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer
so that files are stored in contiguous units and free space is
consolidated in one contiguous block. To access the Disk Defragmenter
utility, choose Start > All Programs > Accessories > System Tools > Disk
Defragmenter.
If these troubleshooting steps don't resolve your issue then consult
this kb doc for more details:
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical Support
Notes from Customer
Thursday, October 15, 2009 4:54:40 PM PDT
I went to a Business Fair tonight and saw a couple other designer friends and I mentioned my issue and they said that my software wo
n't work because of the AMD processors. (Missing a chip set, CS worked on AMD processors, up until version 3) This is really depress
ing! I would have to purchase a new PC in order for the rest of my software to work. This is so not cool! I can't swing a new PC rig
ht now, business has been so slow almost non-existent.
Notes to Customer
Thursday, October 15, 2009 9:38:18 PM PDT
Thank you for your reply K.
This is to inform you that you meet the system requirements needed to
run CS4 Master Collection.
You can check out the same by visting the following link:
http://go.adobe.com/kb/ts_kb406240_en-us.
Master Collection
2GHz or faster processor for DV;3.4GHz for HDV; dual 2.8GHz for HD
Important: An SSE2-enabled processor is required for AMD systems.
Microsoft Windows XP with Service Pack 2 (Service Pack 3 recommended) or
Windows Vista Home Premium, Business, Ultimate, or Enterprise with
Service Pack 1; (certified for 32-bit Windows XP and Windows Vista)
Important: Adobe Photoshop Extended natively supports 64-bit Windows
Vista, and Acrobat Pro natively supports 64-bit Windows XP and Windows
Vista. Adobe Premiere Pro, After Effects, Soundbooth, Encore, and Adobe
OnLocation are certified on 64-bit Windows Vista. Visit Apple.com for
information about QuickTime compatibility with 64-bit editions of
Windows.
MS Hot Fix KB-930627: http://support.microsoft.com/kb/930627 is required
for Microsoft Windows XP Home, Professional, or Tablet PC Edition with
Service Pack 2 (64-bit); Windows Server 2003 (with Service Pack 2 for
64-bit); or Windows Vista Home Basic, Home Premium, Business, Ultimate,
or Enterprise without Service Pack 1 (64-bit)
2GB of RAM (more RAM recommended when running multiple components)
24.3GB of available hard-disk space for installation. Additional free
space is required during installation (cannot install on flash-based
storage devices.)
1,280x900 display with OpenGL 2.0-compatible graphics card
Graphics support for Shader Model 3.0
Dedicated 7200 RPM hard drive for DV and HDV editing; striped disk array
storage (RAID 0) for HD; SCSI disk subsystem preferred
For SD/HD workflows, an Adobe-certified card for capture and export to
tape. For additional information visit the Adobe Master Collection
System Requirements.
OHCI-compatible IEEE 1394 port for DV and HDV capture, export to tape,
and transmit to DV device
DVD-ROM drive (DVD+-R burner required for DVD creation)
Blu-ray burner required for Blu-ray disc creation
Microsoft Windows Driver Model- or ASIO-compatible sound card
QuickTime 7.4.5 required for QuickTime and multimedia features
Broadband Internet connection required for online services
For the most up-to-date to system requirements select the Adobe Creative
Suite 4 product on the Adobe Products page.
Try and follow the same troubleshooting steps I have given you earlier.
I am sure your issue would be resolved.
Troubleshoot installation problems with Adobe Creative Suite 4 or Point
Products on Windows XP
http://go.adobe.com/kb/ts_kb404083_en-us.
For future assistance you can always visit Adobe user to user Forums by
this link : http://forums.adobe.com, where
you can submit your queries and also you can searched for your issues on
Adobe Knowledgebase on this link :
http://www.adobe.com/cfusion/search/index.cfm?cat=support
I hope this information is helpful, Please get back to us if this
resolve your issue so that we can close the case
and in case you face any issues or need any clarification you can
contact us we will be more than happy to help you.
For future reference use TS Case :181220137 at Web Support Portal :
http://www.adobe.com/go/supportportal.
Warm Regards,
CS.
Adobe Technical Support

Direct Download Links for Adobe Software
And make a backup...
Mylenium

Install CS6 Master collection problem

my compuster is window 7.
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I exited all application, but it didn't work, either.
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How can i backup and restore my Master Collection CS6 license? Thanks!

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MacBook Pro 15" Retina i7 fährt nicht mehr hoch nach Adobe Master Collection CS6 Installation

Hi,
ich hatte nur oft wieder meinen MacBook die Partionen formatiert und OSX neuinstalliert, hatte alles super funktioniert bis ich die Adobe Master Collection installieren wollte, danach ist er nicht mehr angesprungen und ich musste OSX wieder neu installieren. Weiß jemand woran das liegen könnte bzw. wie ich herausfinden könnte woran es liegt? Vielleicht in zusammenhang mit einem Programm?
Gruß
Michi

Hi,
ich hatte nur oft wieder meinen MacBook die Partionen formatiert und OSX neuinstalliert, hatte alles super funktioniert bis ich die Adobe Master Collection installieren wollte, danach ist er nicht mehr angesprungen und ich musste OSX wieder neu installieren. Weiß jemand woran das liegen könnte bzw. wie ich herausfinden könnte woran es liegt? Vielleicht in zusammenhang mit einem Programm?
Gruß
Michi

Installation CS4 Master Collection (Trial) ab Netzwerk-Laufwerk? Nur auf portugiesisch?

Für eine Evaluation bei einem Kunden sollte ich auf ein paar Arbeitsstationen (XP, SP3) die Master Collection CS4 installieren.
Deshalb habe ich die ersten 3 DVDs auf ein Netzwerklaufwerk kopiert, weil ich annahm, dass die Installation damit schneller erledigt werden könnte.
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Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
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Installation CS4 Master Collection (Trial): Photoshop doesn't start

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Error 2."
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Is there a Logfile where I can check them?
Can I look for information about installation-errors?
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[    1620] Thu Apr 09 13:27:12 2009 ERROR
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[    1620] Thu Apr 09 13:27:12 2009 FATAL
JavaScript processing failed with error:
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[    1620] Thu Apr 09 13:27:12 2009 DEBUG
Rolling back prior actions...
I have checked this "not found source filename" on my DVD#3 and found it with 8.35 KB (8'557 Bytes). I can open it and it contains readable code on 156 Lines starting with:
<?xml version="1.0" encoding="UTF-8"?>
and ending with
</html>
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What could I try to solve this problem?
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Normalerweise solltest Du gar nicht in die Verlegenheit kommen eine südamerikanische Version in Deutschland zu installieren. Hast Du die Möglichkeit die DVDs alle zu mounten? Dann versuche das.
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While the installer is "checking system profile" the next window shows "Loading Setup"
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Critical Errors were found in setup for Adobe Creative Suite 4 Master Collection.
Session has dependencies that cannot be satisfied.
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I do have service pack 1 for vista ultimate x64.
Here is the end of the log....
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
PayloadPolicyInit: BEGIN Updating installstate for payloads
PayloadPolicyInit: END Updating installstate for payloads
PayloadPolicyInit: BEGIN Creating policyNodes
PayloadPolicyNode._SetPayloadAction: none for {092DF7B0-6E10-4718-9763-9704CC4E6EF9} Adobe Anchor Service CS4
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Unable to load fileOptions from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Options\Op tions.js
Log of: object
name {string}: TypeError
message {string}: 'collectionID' is null or not an object
number {number}: -2146823281
description {string}: 'collectionID' is null or not an object
[ 436] Thu Oct 30 19:12:48 2008 DEBUG
updating path to Win32
WizardControl: loading page "Progress" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Progress\P rogress.js
updating path to Win32
WizardControl: loading page "Register" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Register\R egister.js
updating path to Win32
WizardControl: loading page "Finish" from C:\Program Files (x86)\Common Files\Adobe\Installers\49b2c0059f3cb852831867eec06474a\resources\pages\Install\Finish\Fin ish.js
HTML data complete: Welcome
HTML data complete: Eula
HTML data complete: Progress
HTML data complete: Register
HTML data complete: Finish
[ 436] Thu Oct 30 19:12:48 2008 ERROR
Critical errors were found in setup for Adobe Creative Suite 4 Master Collection:
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Please see the Setup log file for details. Click Quit to exit Setup.
[ 436] Thu Oct 30 19:17:23 2008 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
Doesn't really make sense to me....

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http://img132.imageshack.us/my.php?image=83377733oh8.jpg
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I get the same problem - any solution yet?
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http://img132.imageshack.us/my.php?image=83377733oh8.jpg
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Would a vista update have stopped CS4 from recognising or identifing the OS, thus causing the program to initially crash?
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CS3 Master collection installation problem on Windows 7 64 bit

Hi Guys
Please can you advise
I am encountering problems with the installation of CS3 Master Collection on Windows 7 64 bit, initially my hard drive crashed and performed a dump.
Subsequent attempts to install CS 3 has resulted in failure to install 12 components, essentially the individual software products including photoshop, encore, illustrator etc.
I have re-performed the installation several times with the same installation error.
I believe CS3 to be compatible with Windows 7 64 bit
Any thoughts, guidance on how to rectify the problem and achieve successful installation.
I do have Adobe Reader X and Flash player X already installed. I assume these should not cause an issue with the CS3 installation
Thxs in anticipation

Na, you have it all backwards. CS3 is neithe officially tested nor endorsed, certified or supported on W7. Many users still use it succsfully, but there ae no guarantees whatsoever. Furthermore using Acrobat X ma exactly be the problem due to certain PDF components being shared acoss apps and newer versions not being compatible with the old installer. Therefore removing those parts and reinstlling them later is advisable. Beyond hee's a procedure that should work:
- use the Creative Suite Cleaner Tool
- install CS3
- uninstall CS3 via the Add or Remove Programs system control panel
- install CS3 again
This convoluted procedure is necessary due to bugs in the installer which otherwise prevent things from working.
Mylenium

CS4 Master Collection Updated Installation Media

I am setting up a remote deployment package for CS4 Master Collection using the Development Tool Kit to use with SCCM.
I was initially using the 4 installation media provided using the steps provided in the documentation. However, they are clearly outdated now and require updating. If i download the Installation media from the http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html webpage will these have the current updates installed or will the client systems have run the updates still?
I did find the remote updating tool but it states it is for CS5 and above. Is there a similar tool for CS4?
Thanks for any assistance.

Moving this discussion to the Enterprise Deployment for Creative Cloud, Creative Suite forum'
Mikey_it please be aware the installers available at Download CS4 products are for retail licenses. If you are deploying the software then it is likely you have a volume license. In this case you will want to download the volume license installation files from https://licensing.adobe.com/.

Master Collection CS 5, nach erfolgr. Installation kein Programmstart, nur Lizenzfenster

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