Master collection for K12  500 license pack - installation error

Dear All,
our client has a problem with his license installation. He bought a Master collection for K12  500 license pack. He were made an „msi” package with Adobe Application Manager Enterprise Edition application, because he didn’t want to activate one by one the softwares. When he tried to install it, but most of the time it was fail. He has some of different phisical place, where he want to install. He has three „Domain controller” account –if he use this, the installation was OK, but if he try to install  in „Local administrator” or „User” account – it Doesn’t works. 
He would like to use for the installation with the „Local administrator” account too – please tell me, what’s the method?
Thank you for your help.
Regards,
Tunde

Hi,
I would suggest using the Adobe Support Advisor which will analyze installation log files to detect the cause of the problem and will also try to point you to troubleshooting documents relevant to the error you are facing.
The above link will will also help you with downloading and using the Support Advisor.

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    Exit Code: 24
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 109 error(s), 0 warning(s)
    ERROR: DW001: Set payload cancelled status
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    ERROR: DW049: Payload {0A186736-9C62-48B2-B1DF-8A9C5CF7C997} has an action "install" but no resultState
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    ERROR: DW049: Payload {EA0F99EE-E5DB-4C23-B77E-DB31DA03072F} has an action "install" but no resultState
    ERROR: DW049: Payload {EAFDC775-AB19-48FC-AD79-B31AED23B0D4} has an action "install" but no resultState
    ERROR: DW049: Payload {EB186BF2-0A84-40A2-B794-0326D3DF9973} has an action "install" but no resultState
    ERROR: DW049: Payload {ED28819E-310F-4F17-925C-C69B0A1C1F7F} has an action "install" but no resultState
    ERROR: DW049: Payload {EE85C227-0148-4825-B659-6A1E142571EE} has an action "install" but no resultState
    ERROR: DW049: Payload {EF45880C-DD84-46C3-A054-0BC5F76A6BBE} has an action "install" but no resultState
    ERROR: DW049: Payload {F313167E-5172-11E0-ACE7-30C2E3AB3DC5} has an action "install" but no resultState
    ERROR: DW049: Payload {F8ABD584-A99C-4304-AC4B-CCFD0914D871} has an action "install" but no resultState
    ERROR: DW049: Payload {FB720658-01F4-4002-BB69-49E66CD82E30} has an action "install" but no resultState
    ERROR: DW049: Payload {FD58D99B-9927-4226-8E00-959A4F76BD89} has an action "install" but no resultState
    ERROR: DW049: Payload {FFD54256-78B5-4802-846B-274245A6B0F0} has an action "install" but no resultState
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    Hi,
    I would suggest using the Adobe Support Advisor which will analyze installation log files to detect the cause of the problem and will also try to point you to troubleshooting documents relevant to the error you are facing.
    The above link will will also help you with downloading and using the Support Advisor.

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