Master collection key became invalid after macbookpro mainboard replacement

Hi.
I had the mainboard replaced in my mac as it was causing regular crashes. Luckily it was still under warranty.
Since i got it back from the shop any adobe program is asking for my license key again. If i enter the serial number that is on the box, or in my "My Products" page, it says that it is invallid.
What should i do ?
I have not payd it much attention for a while, but now that i need to use some adobe programs again it suddenly becomes important. That is how these things go

did they modify the files on your hard drive in anyway?
Not that i know of, but the hardware identification did change.
Are you utilizing the registered serial number under your account at http://www.adobe.com/?
Yes.
You can find more details on how to locate the serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
I have the serialnumber on letter from the shop where i bought it from, the same as in my account. I used it for almost a year without any issues.

Similar Messages

Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition"

Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition" because I updated AE to CS6 (but only AE). Even that AE CS 5.5 is still installed, it won't connetct.
How can that be fixed?
Thanks a lot for any suggestions.

Thanks for the answer: I tried different ways (after I read your suggestion) but it always changes back right away ... I can't change it.
Am 16.01.2013 um 03:04 schrieb Jim Simon:
Re: Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition"
created by Jim Simon in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
Maybe try associating AE project files with 5.5 instead of 6.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4997081#4997081
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4997081#4997081
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4997081#4997081. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Premiere Pro CS5, CS5.5, & CS6 by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Problems with the CS6 Master Collection disk image (invalid checksum)

I have problems downloading the trial for CS6 Master Collection for MacOS X.
I've tried downloading using the Download Assistant, both as a privileged and an unprivileged user, and have also tried the direct download as both privileged and unprivileged. Each time I've waited until the download was complete before trying to install, but every time the disk image fails to open, complaining of an "invalid checksum".
I've tried mounting the disk image without validating the checksum, but while I can then run the installer, the installation fails due to lack of privileges – again, this is regardsless of user privileges. I've also tried deleting the preferences and cache-files for Download Assistant, but to no avail.
Can anyone confirm that the english version of the CS6 Master Collecion disk image is working and can be mounted without error on MacOS X 10.7? I have now downloaded and re-downloaded the disk image at least eight times, and while I have a fast Internet-connection, this is getting tedious.

I just downloaded the DMG from Adobe.com using the trial and it mounts fine. I was able to start the installation.
I did not get a checksum error or any other error.
However, I found these instructions in another thread:http://forums.adobe.com/message/4370247#4370247
<quote>
If the download is completed in the Adobe Download Assistant you can temporarily turn off the feature to verify the checksum. The following steps will allow you to temporarily disable this feature:
Open the Disk Utility located in Applications/Utilities
Go under the Disk Utility menu and select preferences
Deselect the option to verify checksums
Try mounting your DMG file
I would recommend turning this feature back on though after the installation is complete. Also if you notice this happening on additional files it can indicate a problem with your Internet connection.
</quote>
Could you try these steps and let us know if you were able to proceed.

Master Collection fails to start after Windows Vista update

Last night, Automatic Update patched my machine and restarted. This morning, I find that all my CS3 apps (from Master Collection) will not start. Every app presents me with the "Adobe ________ .exe has stopped working." Has anyone else experienced this? Thanks!
Vista Ultimate x64
Intel Core2 Duo 2.66GHz
8GB RAM
Angry
-Andrew

Hi all, just ran into the same issue after Service Pack 1 for Vista. Here's the solution:
If you are getting a message about the BRS pencil tool when launching Illustrator and you are using Windows Vista or XP, you may be missing an important font.
For Vista users you are missing the Segoe-UI font. For XP users
you are missing the Tahoma font. These fonts need to be installed on
your system in order for Illustrator, Flash, Photoshop and InDesign to
launch. Most of the other applications will give you a generic
"application has stopped working" error when trying to launch.
Also,another clue is located inside the Event Viewer. For vista users, click on your start button and in the search area type "event", the event viewer will show in the results area, click on it and then click on "windows logs", then click on "application". For XP users, click Start, then Run and type "eventvwr" and hit enter, then click on
"Application". By double-clicking on an error you will see the
description for the problem. If the faulting module shows AdobeOwl.dll, you are most likely missing the font. You can do a google search for the font and they are available for download.
So far I have not found a solution for a mac. The documents referencing these errors are kb402311 and 331889

Active Adobe Creative Suite Master Collection / Key for English Version / Use in German Language

Hello Supporters,
I've successfully downloaded and installed Adobe Creative Suite 6 Master Collection as Test-Version.
Today I've got my activation key and activated the version successfully.
Since we live in Austria and want to use the products in German language, I found some related articles how to change the interface to german.
That is quite easy and works, but... if I switch to German the products want to get activated again.
Please give me note how to switch to German, not loosing the activation.
Thanks.
Best Regards.
Lukas

you can't.
Order product | Platform, language swap
Mylenium

Upgrade to InDesign CS5.5 from 5. Master Collection serial is invalid. Suggestions?

Just upgraded to InDesign CS5.5 to take advatage of the new digital publishing tools. Still on the trial version as the serial from my master collection CS5 is rejected.
I assumed I could upgrade one of the programs in the MC suite, using that serial #. Does anyone have any suggestions?
Many thanks.

I assumed I could upgrade one of the programs in the MC suite, using that serial #.
You thought wrong. Suites can only be upgraded to suites. Read the fineprint and get in touch with sales support about product return policies.
Mylenium

Trial for Master Collection says "Trial Expired" after I just downdloaded.

I just downloaded Abode CS4 Master Collection Trial Version and all the programs in the suite except CS4 Photoshop (64-bit) say "Trial Has Expired". PhotoShop (64-bit) comfirms I still have 29 days left. I am running Win 7 (64-bit) Professional. Please help thanks.

We can't. Once the clocks goes, it's gone.
That said, this is the type of thing that might happen if you don't install the 32 bit apps in the Program Files (x86) folder.
Bob

QT Pro key is invalid after reinstall

I had to reinstall my OS and all of my software and now my QT Pro Key that I purchased earlier this year is not valid after the reinstall of QT 7. Any ideas why? Apple won't help at all. I would have to pay $50 for technical support, which is dumb b/c a new key is $30.

Make sure you're entering in _both_ the user name and key code _exactly_ as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
Hope this helps.

Downloaded CS6 Master Collection - One Program Icon : After Effects has a slash through it and won't open. Do I have to uninstall the entire collection OR can I just download the After Effects program?

Uninstalling complete collection OR uninstall one program and reinstall?

Hi Beth,
Kindly check the System requirements | After Effects.
Thanks,
Atul Saini

CS5.5 Master Collection/Lion/iMac freezes after sleep

In brief, looked at all the discussions, tried deleting the appropriate plists and so on, but I still have problems with photoshop, illustrator and indesign crashing/freezing randomly after I wake my iMac from sleep mode.
Everything is up to date, drivers, scripts etc. I have had Lion and CS5.5 co-existing happily for a while problem free, its only been the last 3 weeks that I have noticed the problem. If anyone has any solutions, Im all ears.
Steve

Wow I have had a couple of days off and I see the discussion has advanced. I will upload a crash report next time it happens. Looking over the responses, Suitcase Fusion 3 is another culprit I have suspected of bringing on the freeze. Also yes it is mainly with Indesign and Illustrator that the freeze happens but Photoshop has frozen too but not as much. A typical scenario would be I leave my desk for 10 min or so and come back, wake my screen from sleep via the keyboard, only to find that one of the programs I was just using let say Indesign would be frozen with the spinning beach ball of doom. I would then command tab to illustrator only to see the same thing has happened to illustrator. Now Photoshop in this case would be a 1 in 4 chance of the same thing happenning at the same time. Now the unusual thing is that it doesn't always happen. I could go for a couple of days with no problems. I use the programs quite equally in a given day. Ive just got back into the habit of saving every time I get out of my seat, like back in the old days. Over the next week Ill monitor the behaviors of the programs and report it. As I am writing this I have just received an Email from Extensis saying there is an upgrade to suitcase fusion 3 14.2.0 with a whole lot of fixes. I'll give that a go as well.
As far as vagueness goes, the main use of these programs are for creative minds who have their minds fixed on creative problems and solutions. To take your mind out of that zone and back into an accounting/systematic/diagnostic frame of mind is sometimes hard. I find just navigating through to the right place on the Adobe site's 'help section' frustrating enough for the brain. Ill try harder to be more thorough in future.
Steve.

CS6 Master Collection asking for password after months of use

Why is CS6 now asking for a password again after months of use? I have already entered a valid passwork upon installation. I am running Mountain Lion on a 15" Macbook Pro. I launch Photoshop, and then I get this screen
But I already have a password and have installed CS6 six months ago. Even when I enter the password, it does not stick and I et this dialog box on every launch.

Tom,
Can you provide the AMT3.log for a look , it may help us in knowing the problem.
you can find the file at the below location:-
\Users\[username]\AppData\Local\Temp
Also please move the cache.db file to the desktop then launch the software, serialize it with the serial number and then close it and Re-open it.
The location for cache.db file is : Library/Application Support/Adobe/Adobe PCD/cache

Install of CS4 Master Collection on PC running Vista. Installation hangs up in "preparing to install."

1. Computer died that used CS4 so was unable to deactivate product.
2. Began install on another PC using Vista with downloaded CS4 Master Collection from Adobe website after several attempts to download.
3. Entered my serial numbers.
4. Install continued.
5. Received error message: Failed to install Premiere Pro and Encore.
6. I continued the install.
7. Computer crashed.
8. Rebooted.
9. Began install again.
10. Computer hangs up on "preparing to install"
Tried to deactivate my serial numbers and start all over again (first activation is on old computer and can't deactivate that number and now my computer is hung up on trying to install the second version of CS4!) but am totally in limbo. Thanks in advance for any help!

RUn the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

Adobe Acrobat 9 Pro in Creative Suite 5 Master Collection?

Hello
I have one question about Adobe Acrobat 9 Pro. I donwloaded Creative Suite 5 Master Collection Trial version and after check installer there is't Adobe Acrobat 9 Pro.
Why Adobe Acrobat 9 Pro are't in Creative Suite 5 Master Collection? Becouse it's trial version or another reason?
Thanks

Hi,
The trial CS5 will only have the "new" applications.
Acrobat 9, not be "new", won't be in the trial.
Should you purchase CS5, Acrobat 9 Pro will be on the install media.
If you download, there will be two items to obtain.
--| CS5 suite selected/purchased
--| Acrobat 9 Pro
See: Install Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection
http://kb2.adobe.com/cps/825/cpsid_82596.html
Be well...

Error when installing updates to CS6 Master Collection

I recently reinstalled CS 6 Master Collection onto may laptop after I had to reinstall the OS. The Adobe Update Manager prompts that there are updates for all products, but I run into the error: Installed failed to initialize. It recommends I download "Adobe Support Advisor" but going to the link, Adobe states this is no longer supported. How to I fix this or download the updates?

*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Payload {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0: Calling ARKEngine from path C:\Users\michael_regert\AppData\Local\Adobe\OOBE\PDApp\DECore\DE5\resources
Extracting assets...
[    2828] Wed Dec 17 11:49:19 2014 INFO
Extracting assets complete. Number assets: 2
Beginning installation for payload at C:\Users\michael_regert\Downloads\Adobe CS6 Master Collection\Adobe CS6\payloads\SwitchBoard2.0All\Install.db
[    2828] Wed Dec 17 11:49:19 2014 WARN
DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
[    2828] Wed Dec 17 11:49:19 2014 INFO
Evaluating condition# 1(Seq 14)
Condition failed(Seq 14)
Evaluating condition# 1(Seq 17)
Condition failed(Seq 17)
No Process found running for 'C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe'(Seq 19)
Process launched...C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe(Seq 19)
Completing installation for payload at C:\Users\michael_regert\Downloads\Adobe CS6 Master Collection\Adobe CS6\payloads\SwitchBoard2.0All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{CFA46C39-C539-4BE9-9364-495003C714AD}.db
[    3204] Wed Dec 17 11:49:19 2014 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*

Photoshop/ Adobe Master Collection-PC-System-Zusammenstellung

Einen schönen guten Tag,
Ich möchte mir in nächster Zeit einen Rechner zum Arbeiten zulegen. (-> Windows 7 Professional 64 Bit).
Voranging wird er professionell für Photoshop genutzt werden: Ich erstelle großformatige Montagen, mit einer Vielzahl an Ebenen und PSB-Dateigrößen von über 10 GB.
Andere Programme aus der Adobe Master Collection, wie Premiere und After Effects, sollten auch möglichst gut laufen.
Preisvorstellung ist etwa 2000 Euro. Ich bezahle aber gerne mehr, wenn es sich lohnt, bzw. will nicht unnötig Geld ausgeben, wenn das Preis-Leistungs-Verhältnis nicht stimmt.
Falls es sich wegen Ankündigen von neuen Produkten lohnen würde, könnte ich auch bis zum Sommer mit der Anschaffung warten...
Ich wäre sehr dankbar für Anregungen und Tipps, wie ich den Rechner gestalten sollte, um optimale mit Photoshop i.e. der Master Collection arbeiten zu können!
Das habe ich mir, nach vielem Lesen, bis jetzt als Zusammenstellung überlegt:
CPU:
Intel i7 Sandy Bridge 2600k
--- Ist 'k' sinnvoll für mich, wenn ich nicht aktiv übertakten möchte um meine Garantieansprüche nicht zu verlieren?!
MOTHERBOARD:
Gigabyte GA-P67A-UD4 P67, ASUS Sabertooth P67 oder PRO?!
--- Hier habe ich gar keine Ahnung, was gut und was schlecht ist. Diese Boards wurden am meisten genannt... (Netzwerk, Sound etc. nutze ich gerne onboard, um Geld zu sparen.)
RAM:
Corsair Twin3X 16GB 240-pin DDR3 1600Mhz PC-12800 Kit
--- Ich möchte eigentlich unbedingt 24GB Ram haben. Viel lieber 32GB als 16. Steht in Aussicht, dass demnächst 8 GB Ram Riegel in den Handel kommen? Oder dass Sandy Bridge-Motherboards auch Triple-Channel unterstützen?!
GRAFIKKARTE:
Eine GTX 560?!
---- Auch da bin ich mir nicht sicher. Welche Firma stellt die besten her?!
HDD:
2 x 120GB Vertex 2 Extended SSD (für Windows und andere Programme, bzw. als Scratch-Disk) und 1 x Western Digital Caviar 2Tb
--- Ist die Vertex 3 zu empfehlen? Wäre vielleicht ein RAID-System mit mehreren Festplatten sinnvoller? Also schneller? Backup würde ich sowieso regelmäßig und extern erstellen. Gibt es noch geeignetere Festplatten?
Für Empfehlungen von Lüftern (Scythe Mugen 2?!), Gehäusen (Lian Li?! (PC-B25SB?!)), Netzteilen, DVD-Brennern (LG?!) und ähnlichem wäre ich auch sehr dankbar!
Ich könnte den Rechner zwar selbst zusammenbauen - auch wenn das letzte Mal schon sechs Jahre her ist -, aber ich suche eher einen Händler, der das für mich tut und mir dann möglichst lange (!) Garantie auf das Komplettsystem gewährt und dasselbe auch repariert.
Gibt es da vielleicht eine Empfehlung?
(Alternate, hardwareversand, Atelco sind mir bekannt.)
Ich danke schon mal ganz herzlich für alle Tipps und Ratschläge!
Alles Gute,
Daniel
PS: Ich bin im Ruhrgebiet ansässig, Lautstärke ist nicht wichtig für mich und Übertaktung keine Option, wenn dadurch der Garantieanspruch erlischt.

Look here: http://www.adobe.com/products/creativesuite/mastercollection/systemreqs/
These system requirements are absolute minimum and pretty optimistic.
You need at least a dedicated disk, but 2 is much better. Win7 works fine. And it will not be enough to edit AVCHD by far.

Master collection key became invalid after macbookpro mainboard replacement

Similar Messages

Maybe you are looking for