Master suite won't open
I cancelled my CC subscription last month and purchased the education edition of Master Suite. It worked fine until this morning. Now i'm getting prompts from CC to renew my subscription. Online chat help sent me a link for a CC cleaner, which I used to uninstall the CC apps. Then I reinstalled the Master Suite, but still can't access. Still getting the "renew subscription" prompt. Can anyone help with this?
Also, the wait time for online chat is extensive now and won't let me back in the queue. I guess I'm not the only one with an adobe problem today. Glitch time?
Similar Messages
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I would really appreciate your help on this.
Phone: Nokia 5300, purchased recently
PC Suite version: 6.83
Computer: Intel Pentium 4 CPU 2.80 GHz
PC OS: Windows XP Professional 2002
I uploaded the the PC Suite on April 25, 2007. My computer easily detected the USB cable driver and recognize my phone. I was able to synchronize fine.
Yesterday, when I tried synchronizing, my computer would not detect my phone despite several attempts to unplug and plug the USB driver. I went to control panel and chose repair for the PC Suite. After it repaired, everything worked fine again: my computer detected my phone and I was able to symchronize.
Today (April 27), the PC suite won't open after I've double-clicked the icon. I also tried right-clicking and choosing "open". I did this several times. I decided to go to control panel and repair the PC suite again but this time this happens:
- The "progress of total repairing process" stops at 36%
- "Repairing PC connectivity solution" stops at 10%
- I waited for changes in the repair progress for 40 minutes but nothing happens.
I decided to run virus protection programs like ad-aware and spybot and found a few minor problems. I dealt with it, re-started my computer then went through the process of opening the PC suite again, and, when it failed AGAIN to do so, repairing it through control panel. THE SAME THING HAPPENED: the repair progress stops at 36%, and the PC connectivity solution stops at 10%. I've been waiting for it to change for and hour now.
I don't know what to do. I really hope you have answers for me. Thank you!Hi lizzie_fern
I don't want to be a killjoy but there are concerns if you rely on PCSuite 6.83 to remove remains of previous versions during the upgrade process; rather than carry out a clean install.
Personally I used Windows Installer to remove PC Suite 6.82 rel_22.0, Nokia Connectivity Driver. Then I used PC Suite Cleaner with option "clean up computer" to remove registry items, reboot so then PC Suite 6.83rel_14.1 could have a clean install
Happy to have helped forum in a small way with a Support Ratio = 37.0 -
Master pages won't open with double click
What am I missing? I've used Indesign for years. Have CS6 now. When I double click on a master page, it won't open. This happens with old documents and with new ones as well.
BarbI realized that I can't open anything with a double click, not just InDesign. In searching for an answer, I found an answer. When I installed a new mouse, I turned the speed on everything to high, fast, super speedy. When I slowed down the double click speed, I could open anything. Whew!
I solved the problem. If you go to System Preferences > Accessibility > Mouse and Trackpad - You can set the speed of the double click to be much slower. -
Hello,
I've been having an issue with Creative suite 6 for a few months. Anytime I try to open: Illustrator, Photoshop, Dreamweaver, InDesign, and Bridge, it closes out during the loading of the applications an says 'Adobe Illustrator CS6 has stopped working" Never gives an error code.
Someone told me it has to do with a hard drive issue, so I bought a brand new one, and installed it on that one, and it still has the same issue. It worked for a year, and I've tried a few other forums for help. Hoping I can get this solved soon. The only program that will open is Flash.
Included this image I found on the web, it's the same window that appears for my CS6.Moving this discussion to the Photoshop General Discussion forum.
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My CS5 suite won't open my images.
Hi everyone:
I could really use your help. I'm against a deadline to prepare for a class and I just came across a bug in my CS5 suite. None of the programs will open my images. Do I have to re-install the software? I already updated the patch. Thanks so much for your input. -KSWhat Mr.Cox said …
Additionally:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.) -
Microsoft Office suite won't open
In an effort to save space on my hard drive I deleted a bunch of applications that I don't use. I deleted Microsoft Entourage & Messenger (since I don't use them) and continued to be able to use Word for about a day.
Then I closed Word and when I tried to open it later that day. I wouldn't open. Itwill bounce once in the dock and then do nothing. Excel & Powerpoint don't work either. I'm pretty sure I've shot myself in the foot somehow by deleting the other two programs but am trying to see if there's a way to get Word working again.
I'm also assuming that the easiest fix is to reinstall the programs but I'm currently 3,000 miles away from home (and my reinstall disc). Is there anything that I can do to get Word to open?
Also when I looked in console I got this message:
Library not loaded: @executable_path/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/M icrosoftComponentPlugin
Referenced from: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
and for excel
Library not loaded: @executable_path/../Frameworks/Netlib.framework/Versions/12/Netlib
Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Appreciate any thoughts. Thanks.You could try creating a new user account on the computer, logging out of the current and into the new one, and checking the behavior then. If that doesn't help, I think you'll have to settle for using NeoOffice or possibly GoogleDocs until you can reinstall Office.
~Lyssa -
IWork suite won't open any file or template
Hey guys, I just installed iWork 09 and when ever I open it and choose to start from a template or blank document the circle keeps spinning on that document forever and then just freezes. I can't do anything past this point. I reinstalled it, did my permissions check, updated but nothing seems to work. Anyone help?
Previous person who had this problem had a corrupt downloaded version of iWork, which is not hard as it is a large and long DL.
I have noticed lately a tendency for Safari to DL some files and mark them as complete even though they are actually short.
DL it again or buy the boxed version.
Peter -
Mac Book Pro OS X 10.9.1 - Master Suite CS6 Photoshop won't open
I installed Master Suite on new Mac Book Pro OSX 10.9.1. All programs will open fine except for PS which has an "unexpected and unrecoverable error" and won't open. I can open it when logged in as guest or another user. I have tried trashing preferences (Hard drive/Library/Preferences/com.adobe....plist) but to no avail. There is no User specific preferences file I can find. Help! Crash report posted below:
Process: AdobeCrashDaemon [562]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Identifier: AdobeCrashDaemon
Version: 6.9
Code Type: X86-64 (Native)
Parent Process: launchd [1]
Responsible: AdobeCrashDaemon [562]
User ID: 201
Date/Time: 2014-02-20 10:49:35.218 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: AE43C47F-EC3E-8913-3483-B51BF7B3D3DA
Sleep/Wake UUID: E9C175DC-A4AE-4FCA-8ED0-71A455712407
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000100008000 [ 32K] r-x/rwx SM=COW /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemon.app/Co ntents/MacOS/AdobeCrashDaemon
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff83c81de0 CFArrayGetCount + 16
1 com.adobe.AdobeCrashDaemon 0x0000000100003fef -[MyDaemon getCGWindowListCopyWindowInfo] + 73
2 com.adobe.AdobeCrashDaemon 0x0000000100003a8c -[MyDaemon GetCrashWindowId] + 40
3 com.adobe.AdobeCrashDaemon 0x00000001000046f0 -[MyDaemon waitForCrash] + 589
4 com.adobe.AdobeCrashDaemon 0x0000000100001a87 main + 56
5 com.adobe.AdobeCrashDaemon 0x00000001000018a2 _start + 224
6 com.adobe.AdobeCrashDaemon 0x00000001000017c1 start + 33
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8450e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8f19b43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8f19b152 _dispatch_mgr_thread + 52
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000100108be0 rbx: 0x0000000100108be0 rcx: 0x00007fff8450998a rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff83e3e87c rbp: 0x00007fff5fbff680 rsp: 0x00007fff5fbff670
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000100108cc0 r11: 0x00007fff72944800
r12: 0x00007fff86e8b1c4 r13: 0x000000010010c290 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff83c81de0 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x7fff880a0000 - 0x7fff880b9ff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff880ba000 - 0x7fff881a4fff libsqlite3.dylib (158) <447AA928-BCF7-3779-A7E5-210F264E0316> /usr/lib/libsqlite3.dylib
0x7fff8827e000 - 0x7fff8827fffb libremovefile.dylib (33) <26266E3F-FDDC-3CFC-B27F-78B49BDC9BDC> /usr/lib/system/libremovefile.dylib
0x7fff88280000 - 0x7fff884c8fff com.apple.CoreData (107 - 481) <F4C908C1-CB2F-34B7-9EB0-872057322739> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff884e8000 - 0x7fff88536ff9 libstdc++.6.dylib (60) <0241E6A4-1368-33BE-950B-D0A175C41F54> /usr/lib/libstdc++.6.dylib
0x7fff88537000 - 0x7fff8855cff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88c26000 - 0x7fff88c2dfff libcompiler_rt.dylib (35) <2A890004-0A78-3E33-9AC5-A7D63BD4F879> /usr/lib/system/libcompiler_rt.dylib
0x7fff88c65000 - 0x7fff88c72ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff88c95000 - 0x7fff88c97ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x7fff88c98000 - 0x7fff88c99ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff88f44000 - 0x7fff88f45ff7 libsystem_sandbox.dylib (278.10) <273400C7-F4E2-393C-BC9A-9042490ACED0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff890d7000 - 0x7fff890ffffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff89100000 - 0x7fff89533ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <30FD8146-D6EB-3588-A7E5-ADC3110B3DCC> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff89534000 - 0x7fff89542fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff89543000 - 0x7fff89543fff com.apple.ApplicationServices (48 - 48) <F250170A-8805-3731-9097-78CAD04481F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff897d6000 - 0x7fff89845ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <66592095-6947-39BE-9C25-9504CB48258D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff898d2000 - 0x7fff89901fff com.apple.DebugSymbols (106 - 106) <9F66640E-277C-317E-A01E-A1E5B13E2592> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff89907000 - 0x7fff89bd5ff4 com.apple.CoreImage (9.0.54) <4D5D752E-A762-3EE5-9511-B956D0C945A2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff89bd6000 - 0x7fff89be8ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff89be9000 - 0x7fff89cd0ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff89cd1000 - 0x7fff89ce2ff7 libz.1.dylib (53) <4C5FA1A5-4471-398E-9543-2E54D46E63E9> /usr/lib/libz.1.dylib
0x7fff89ce3000 - 0x7fff89d5afff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff89d5b000 - 0x7fff89d5dfff libCVMSPluginSupport.dylib (9.3.1) <7858AEA7-EE20-3BF7-9995-3F58C5C3970C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff89d5e000 - 0x7fff89de7fff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff89de8000 - 0x7fff89e0fff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff89e10000 - 0x7fff89e37ffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x7fff8a388000 - 0x7fff8a438ff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff8a439000 - 0x7fff8a43bfff libRadiance.dylib (1038) <144F03D8-FA55-38A3-8A2D-4B4ABDB78B28> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8a43c000 - 0x7fff8a47eff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8a493000 - 0x7fff8a49dff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8a49e000 - 0x7fff8a4a7fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff8a4da000 - 0x7fff8a62dff7 com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <1659DBBF-92AA-3695-8ADE-CC115B01EFC4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8a645000 - 0x7fff8a645ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8a646000 - 0x7fff8a6a9ff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff8a6b4000 - 0x7fff8a6d8fff libxpc.dylib (300.1.17) <1BB4598D-19ED-3A31-AFD2-C90DD2652CFD> /usr/lib/system/libxpc.dylib
0x7fff8a6d9000 - 0x7fff8a6f4ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8a925000 - 0x7fff8a992fff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8a995000 - 0x7fff8a9baff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B49408CD-ECE8-3785-84A4-45B03882574A> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff8ad1f000 - 0x7fff8ad6cff2 com.apple.print.framework.PrintCore (9.0 - 428) <A2F7B9D2-7907-31D8-8462-E2E2E7C3AF2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff8ad7f000 - 0x7fff8ad8aff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8ae98000 - 0x7fff8aed2ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8aed3000 - 0x7fff8aed4fff libunc.dylib (28) <C3737C9A-C06F-310C-B78C-7D8D882A35DE> /usr/lib/system/libunc.dylib
0x7fff8b057000 - 0x7fff8b061fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b0a0000 - 0x7fff8b374fc7 com.apple.vImage (7.0 - 7.0) <1DDB8AB7-03D5-3D20-9D77-C69074C6FD26> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff8b375000 - 0x7fff8bc911bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8bcb5000 - 0x7fff8bd99fff com.apple.coreui (2.1 - 231) <A7942BEE-E6BA-3A68-8EA0-57A8A9066B2D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff8bebf000 - 0x7fff8becbff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff8c7c0000 - 0x7fff8c7c0fff com.apple.CoreServices (59 - 59) <67A369BA-2326-383F-995B-853DAD7BFF43> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c7d4000 - 0x7fff8c7dbff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff8c856000 - 0x7fff8ca0eff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8cd39000 - 0x7fff8cd3aff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff8cd3b000 - 0x7fff8cd42ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8cd44000 - 0x7fff8cd48ff7 libGIF.dylib (1038) <F0B66751-0D4A-33B7-91C9-51B937B4D6D0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff8ceb9000 - 0x7fff8cebdff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff8ced7000 - 0x7fff8d007ff7 com.apple.desktopservices (1.8 - 1.8) <B152EE07-235A-3997-ACC5-C31519C76F44> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff8d291000 - 0x7fff8d292fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff8d312000 - 0x7fff8d341ff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8d849000 - 0x7fff8d8a1ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff8d8a2000 - 0x7fff8d8aaff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff8d8ab000 - 0x7fff8db95fff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff8db96000 - 0x7fff8dc9bfff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8dcbf000 - 0x7fff8dd11fff libc++.1.dylib (120) <2CB96D10-1E3E-39B1-B90D-C56C3818321E> /usr/lib/libc++.1.dylib
0x7fff8dd12000 - 0x7fff8dd41fd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff8dd42000 - 0x7fff8dd80ff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff8dd84000 - 0x7fff8def4ff6 com.apple.CFNetwork (673.0.3 - 673.0.3) <42CFC3DB-35C8-3652-AF37-4BCC73D8BDEF> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8df2f000 - 0x7fff8df7dfff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff8df96000 - 0x7fff8eb0aff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8eb0b000 - 0x7fff8ebfcff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8ed30000 - 0x7fff8ed3aff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8f198000 - 0x7fff8f1b2fff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff8f205000 - 0x7fff8f2d0fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8f2d1000 - 0x7fff8f2d9fff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8f2f3000 - 0x7fff8f2faff7 liblaunch.dylib (842.1.4) <50B742D9-0C5C-3ABA-8EBF-3D447630932F> /usr/lib/system/liblaunch.dylib
0x7fff8f2fb000 - 0x7fff8f304ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff8f332000 - 0x7fff8f33ffff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff8f376000 - 0x7fff8f3c9fff com.apple.ScalableUserInterface (1.0 - 1) <19D73C6D-CA0A-3230-9644-7F01364137ED> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff8f3ca000 - 0x7fff8f3e5ff7 libsystem_malloc.dylib (23.1.10) <F1AA887E-FC96-3F40-A4BA-9E16C1865821> /usr/lib/system/libsystem_malloc.dylib
0x7fff8f3e6000 - 0x7fff8f4a9ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8f51c000 - 0x7fff8f5deff1 com.apple.CoreText (352.0 - 367.15) <ACA9E85D-275D-3388-A2E3-1B15FD1A0A39> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8f9a8000 - 0x7fff8f9acfff libpam.2.dylib (20) <A63D4DA2-06A4-3FB8-AC3F-BDD69694EE5E> /usr/lib/libpam.2.dylib
0x7fff8fa1f000 - 0x7fff8fa7affb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8fa7b000 - 0x7fff8fad4fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8fd1c000 - 0x7fff8fd27fff libGL.dylib (9.3.1) <D643A325-3257-373A-A8C1-035E9F0484B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8fd28000 - 0x7fff8fd8cff9 com.apple.Heimdal (4.0 - 2.0) <5113294E-B07E-3E42-8CE1-5E4AD4120C92> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8ff49000 - 0x7fff8ff4bff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8ff77000 - 0x7fff8ffa7fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff9010a000 - 0x7fff90125ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff90126000 - 0x7fff9012cff7 libsystem_platform.dylib (24.1.4) <8ABC4EBE-10D6-35B8-ADEE-63600E87601C> /usr/lib/system/libsystem_platform.dylib
0x7fff9030f000 - 0x7fff90312ffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1626
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=152.8M resident=58.6M(38%) swapped_out_or_unallocated=94.1M(62%)
Writable regions: Total=52.7M written=488K(1%) resident=604K(1%) swapped_out=0K(0%) unallocated=52.1M(99%)
REGION TYPE VIRTUAL
=========== =======
Dispatch continuations 8192K
Kernel Alloc Once 4K
MALLOC 36.3M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8264K
VM_ALLOCATE 24K
__DATA 19.1M
__IMAGE 528K
__LINKEDIT 65.4M
__TEXT 87.4M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 281.3M
System Profile:
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2Hi ValdM,
I would recommend reviewing your log files. You can find more details in below Troubleshoot install error link.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html
Regards,
Ashish -
CS5 Master Suite disc 2 won't finish installing. Help!
I have an iMac running OS X v. 10.6.8. I am trying to install Adobe Master Suite CS5. The first disc had a little trouble being read at first. It would self eject after a few moments. Then on the third attempt it worked just fine. It finished its part of the installation then the Adobe Application Manager said, "Please insert Disk CS5 Master Collection Disc 2 to continue." I put the disc in, then it self ejects after the computer attempts to read it. I've tried this about 20 times hoping it was just a glitch like on the first disc. It still won't work. In order to make sure it wasn't my DVD reader in the iMac, I played a DVD movie. The movie worked perfectly.
My only conclusion at this point is that there must be something wrong with the disc. Please help me figure this out. I have a few days off of work and I want to transfer all my photos and work into the new software while I'm off. Any help is very much appreciated.
Thank you!
-RyanAlso, I found the CS5 trial download at http://prodesigntools.com/cs5-free-trial-downloads-now-available.html. However, everytime I click on the link for the master collection it says that there was an error processing the request.
Adobe support isn't open on the weekend. Please help. -
Dreamweaver and Indesign won't open, Adobe Creative Suite 6 Design & Web Premium
Installed Adobe Creative Suite 6 Design & Premium on MacBook Pro which uses OS X Version 10.9.5 with Intel Core i7.
The Dreamweaver won't open at all, click on icon and nothing happens no response.
InDesign Keeps showing an error code message when try to open.Dreamweaver CS6 wont' open in Mavericks 10.9
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I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!
Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium -
I have an account and a license key code. I purchased a new laptop that doesn't have a dvd drive. I want to download CS6 Master Suite Collection but I keep getting error "cannot open as archive"!!! I have already located the d/l files, but they will NOT install. Does anyone know how to get around this problem?
if you downloaded an exe and 7z, they should both be in the same folder and click (or double click) the exe.
do NOT manually try to extract the 7z file.
if that doesn't solve your problem, what file names and extensions did you download and what are their file sizes? -
This started happening recently. InDesign and Acrobat, my usual applications seem to work properly, despite the message. This is a long-time original OS X installation, updated to 10.6.8, with all patches, not an upgrade from an earlier OS. MacBook Pro, 6GB RAM, 37GB free on 500GB drive. No font manager, but some InDesign plug-ins installed.
Ideas about what's causing this?
Will running install repair the applications, or do I need to deactivate, uninstall, run cleaner, then reinstall the Master Suite?
Thanks,
Peter
Peter Gold
KnowHow ProServicesPeter S: Thanks for the idea of verifying hardware. I was disappointed to find no errors, IOW, hardware isn't in trouble, so I had to look further.
Because the installer wants all applications to be exited, I thought to try opening several Master Suite apps that I'd not opened before, to see if the message appears for them, too. It did. However, one message - not sure which app raised it - was specific: the Adobe Application Manager, needed to validate the apps, was missing.
Well, hmmm, maybe that's because it had become so annoying, I'd deleted it recently! So, I'm expecting no more messages after I download and install AAM.
Regards,
Peter
Peter Gold
KnowHow ProServices
Peter Spier wrote:
This might be the early sign of a hardware failure. It sure wouldn't hurt to run a disk check.
I think a repair would certainly be in order before a full uninstall/cleaner/reinstall cycle. -
My Acrobat X Pro won't open. It's part of the CS6 suite. Was working a few weeks ago no when I try to start app it does nothing. Thanks
Hey kalymi,
You might need to refer this kb file and try resolving the issue:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Regards,
Anubha -
Master Suite CS5 New computer install and suite won't update.
I just installed my CS5 Master Suite on my new laptop. No problem. Trying to update all the programs and I keep getting server error or the update just gets stuck and freezes.
What's going on? How do I fix this? I have already tried stopping it and updating on program at a time. Still get a failure to update.Did you download the updates from Adobe's site at the link below?
Adobe - Dreamweaver Support Center : Updaters
Nancy O.
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