Master/Test socket issue

Hi all, I've had Infinity 2 activated on Monday (13th) and have been noticing slow speeds when plugged into an extension, getting around 40download/10upload.
I have now plugged it in the master socket and it has improved.
I then tried it in the test socket and it's even better.
This was a self install as BT said an engineer wasn't needed. My question is, do I need a different master socket as there is quite a difference in speed? It is a NTE5 master socket at the moment and how do I go about improving the speeds for the extention socket as it located more conveniently, better wiring?
Thanks

r1chmo wrote:
No, I have the phone plugged into the master socket which is out in the hallway and the extension socket I use is in the living room behind the TV which I would use to plug the home hub in.
If you are not going to use the extension, then disconnect the wires from the master socket. The alternative is to fit a filtered faceplate, and then reconnect the extension wiring, just in case you need to use anothe device, like a set-top box.
There is a helpful page here.
http://www.kitz.co.uk/adsl/socket.htm
This would also apply for Infinity.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

Master Socket Issue

Would like to take up option of Infinity now it's available in my area, anything has to be an improvement on my current BT rate of 2 Meg.
However the current master socket is in the hall and I want everything in the living room where it is now. I have read about the Master sockets issues and rang the Sales line last night and asked about moving the master socket.
The operatives initial reaction was effectively "what's your problem have the modem and hub in your hall" - I don't want that , I don't have the space. The next solution is the data extension kit - again I don't want a lead running round 3 door frames to get to my living room. After putting me on hold for a while he came back with the princely sum of £205 to move my master socket. I asked him whether there was any possible movement on price - No.
Anybody else hit this wall - I am pretty aggrieved having been loyal to BT Internet for many years, £205 is a joke.

Do you have any phone extensions from your master socket that run into the room you want the modem?
If so, then just tell the Engineer and he will move it for you, they don't charge, well didn't when I had Infinity installed.
If I helped, then consider clicking the star to the left

Have to use TEST socket for fast broadband but ext...

Hi, this is my first post, would be very grateful for any help as I am getting nowhere fast with BT.
Have had broadband here for several years without too much problem until recent months when the speed seemed to be getting slower and slower. I contacted BT on several occasions about this, and tested the equipment, with the upshot that connection is definitely faster IF the phone etc is plugged into the TEST SOCKET. Hurray for that - BUT it means that my (only) extension line upstairs in my house doesn't work (I've tried plugging two different corded phones in, with filters, and there is no dialling tone).
This is really inconvenient and I have contacted BT yet again this morning to be told the same thing, ie test the equipment and it is probably an internal wiring problem. What they don't seem to take on board is that the extension line was fine for ages until I started using the test socket.
Help someone please! Thank you.

Hi ConfusedofSurrey and welcome
Is the extension lead exposed or has it been run under floorboards?
Phone wiring has a Bellwire. This makes the old style phones ring. Modern day phones don't need this wire and it WILL slow your connection down. Have a look at http://www.jarviser.co.uk/jarviser/bellwirenutshell.html
Also any extensions WON'T work if you've removed the face plate from the master socket to use the test point as it isolates any other extension wiring.
Hope this helps.
-+-No longer a forum member-+-

Message if Expiry date of Master Test Equipment is in the Past

Hi All,
We need system give a mesage when expiry date of master test equipment (which is assigned as a PRT in the equipment task list) is in the Past at the time of result recording of an Equipment.
Problem Details:-
Master test equipment is defined in equipment category "P".
Expiry date of master test equipment is maintained in the field
of "start up date" in General Tab
2.Equipments is defined in equipment category "Q"
3.A task list is created in which master test equiment is assigned as a PRT
4.Maintenance plan is created in which equipments is assigned & task List is selected
5.Inspection lot is generated when maintenance plan is schedule & released.
At the time of Calibration result recording "We want the system to give a message when expiry date (entered in start up date filed on master equipment master view) of master test equipment is in the past"
The end date in equipment master data cannot be altered and
Hence we have used the "start up date" field for the equipment expiry date.
Pl assist me for solving this issue.
Thanks & Regards,
SKD

hi shiv
Start up date is the date at which the equipment is commisioned or the equipment starts working,it is not the expiry date
start up date is mainly used for calculating the MTTR/MTBF of the equipment
regards
thyagarajan

Broadband only working through test socket... Plea...

Hi,
Newbie here, I'm afraid...
Having dire problems with broadband connection...
Initially thought it was issues with router, so bought a new one, no change though...
Then thought it was upstairs extension, so brought PC back to main BT socket, but still no connection...
Tried test socket & all ok there, finally got broadband connection but still unable to get one when I replace the face plate. Any ideas???
Thanks in advance

http://www.rob-r.co.uk/other/UKphonecatwiring.htm
the wires that shouldnt be used for a faster connection are orange and white.
Im not exactly sure (i cant remember) but maybe one of those colours have to do with the extension.
http://www.rob-r.co.uk/other/UKphonecatwiring.htm
They have a table of what goes where etc...
I dont recommend messing with it, just check that everything is in correctly, if it is then theres another fault with the cabling in your home.
Do the extension points allow phone calls?
Check the micro filters also,
try connecting the router directly into the phone extension.
Also give BT a call and tell them to send an engineer round.
Hope that helps.
Netgear Setup

No Master Phone Socket.

Setting up the new router when I noticed there is no master phone socket instead there is a extension socket which then connects to very old looking cream coloured oval plastic box which then connects to the main BT phone wire. Since I believe this oval box belong to the property of BT , I need EE to contact BT Open reach to send engineer to fit a master phone socket as I'm concerned over the safety of this very old oval plastic box and the wiring within it has become fragile, as such I believe this will negatively impact the effectiveness and efficency of the broadband whilst also being a potential risk and as such EE and BT have a duty of care for it customers. I've attempted many times over phone and by email to resolve this issue without any resolution.

How do know the single phone socket is not a master? All houses are fitted with 1 master socket and 0 or more extensions. Can you post a picture of its internals? The oval box is just a Block Terminal connecting the external to the internal wiring and is BT's property as you say. They are fairly reliable.
Is this for ADSL BB or Fibre?

How to change Number of test socket in Model option during run-time

I wanna be able to change the the number of test sockets(in the Model Options menu) during runtime. I have overriden the Prebatch callback and used my own instead. I have a LabView program in my Prebatch where I would select the test script each time before running the batch. I wann be able to also modify the number of test sockets each time before I run the batch again. I tried setting the "Parameters.ModelData.ModelOptions.NumTestSockets" from the Labview program which is in my Prebatch before running each batch, but get into errors. Please help?

Hello Kumar,
The Batch process model shipped with TestStand does not handle this scenario, but you can still do this. Attached is a sequence file that utilizes the Batch Model's ProcessCleanup callback to reset the next execution point. It still uses the method of setting the Parameters.ModelOptions.NumTestSockets variable in the PreBatch callback. The change I added was three steps to a different callback (the ProcessCleanup callback):
Message Popup - prompts Yes or No to continue testing with a new batch size.
Statement 1 - based on the response to the message popup (via precondition), resets the Batch Model's next step to be executed and the ContinueTesting flag:
RunState.Root.RunState.StepGroup = "Setup"
RunState.Root.RunState.NextStepIndex = 0
RunState.Root.Locals.ModelData.ContinueTesting = True
Statement 2 - based on the response to the message popup (via precondition), loops to reset each TestSocket's ContinueTesting flag:
RunState.Root.Locals.ModelData.TestSockets[RunState.LoopIndex].ContinueTesting = True
These two statement steps force the next step to be executed in the Batch Process Model to be the first step in the "Setup" step group, and reset all necessary flags for the batch itself and the individual TestSockets. I discovered the flags that had to be reset by trial-and-error (that was the time-consuming part).
You can run continuous batches of the same size you first chose (for as long as you like), but when stop the batch execution this new message popup will prompt (yes/no) whether you want to continue testing with a new batch size. If no, then processing terminates. If yes, then the next two statement steps are run and execution resumes back at the beginning of the Batch Process Model's Setup step group. This forces the ModelOptions callback to be executed again, so your VI (in my example here it's just a Message Popop) can then set NumTestSockets appropriately.
Thanks for contacting National Instruments!
David Mc.
NI Applications Engineering
Attachments:
kumar.seq ‏27 KB

Disable a test socket during execution (Batch Mode)

We are running a Batch Model with Batch Synchronization. I am wondering if it is at all possible to totally disable one or more of the test socket during execution. I know that the opening screen allows you to choose which sockets are active, but in the event that something goes astray like the RS-485 communication is non-responsive, I would like to disable one or more at anytime during the test. Thank you in advance for any ideas you come up with.
Regards
Scott
Environment: TestStand 2010
Solved!
Go to Solution.

I am not aware of how to stop a socket which is already running and facing an error midway.
But this setting will ensure that the socket is disabled for the next runs.
1) Override the preBatch callback.
2) Call this statement in the current executing thread to stop the socket from next run. ( precondition = on error)
RunState.Caller.Parameters.ModelData.TestSockets[RunState.TestSockets.MyIndex].Disabled=True

How to identify the master phone socket

I am having a wireless broadband hub installed this week. Bt informed me the connection will be to the master phone socket but I am not sure which one this is. Where the phone line enters the house it goes into a junction box and then appears to split but it is difficult to trace the wiring. Is there an easy way to identify the "master" socket?

If Bt engineer coming to fit hub then he will have no problem locating the master socket - that's he job
Is it infinity that you are getting?
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Sharing a communication object between test sockets

Hi everyone, I am having some trouble using teststand in batch mode as it is my first time doing so. Here is my question:
I am creating a test sequence that uses multiple test sockets. I am using a switching matrix that is controlled over ethernet to allow me to connect different loads to the hardware under test. I only have one load, but I have several different devices that need to connect to that load for the tests to be run, and they can only be connected one at a time.
My approach was to initilaze the connection to the switching matrix and store the resulting object reference as a global variable, which allows me to send commands to the switch matrix from any sub-sequence. I then created another sub sequence for the load tests called "External Load Tests". In this step, the load is connected to the hardware via the switching matrix, and tests are run. I am using batch mode, so I put a lock on the "External Load Tests" sub sequence so that only one thread can enter at a time.
This sequence works if there is only one active test socket. If there is more that one, the first thread will get inside the external "External Load Tests" step and try to send a command to the switch matrix using the object reference that I mentioned. However, when this happens, the step hangs indefinitely until the other threads are manually stopped. It seams like the thread isnt being given access to the switch matrix object, becuase usually if there is an error the switch matrix driver throws an exception, but in this case it just hangs.
Any ideas on how I can fix this? I don't have a lot of experience with multi threading, so any advice would be greatly appreciated.
Thanks!

For the batch model you could use a serialized batch synchronization section rather than a lock. A lock should also work though, it just doesn't guarantee that all threads get to the section before any of them continue and doesn't guarantee the order like batch synchronization does. Typically you should use all default settings for the batch model (other than perhaps number of sockets). Which setting did you change? The 'Default Batch Synchronization' setting? You should typically leave this as "Don't Synchronize". Setting this to Parallel makes it synchronize at every step which requires all sockets to get to each step before any of them to continue. This is not the behavior that people typically want. In most cases you should use the default of "Don't Synchronize" and then set synchronization manually in your sequence where you want it, either using the step synchronization settings, or the batch synchronization step types, or other synchronization step types such as locks.
Hope this helps,
-Doug

How can I set the number of test sockets in my program?

How can I set the number of test sockets in my program? I use LabWindows/CVI 6 and TestStand version 2.0.
And I use BatchModel for the parallel UUT running. I didn't found program way to set the number of test socket. I think I should have it. In TestStand I can change the number of test sockets through menu Configure -> Model Options -> number of test sockets (I mean I do it by manual mode).
Thank's a lot.
Maria

One way you can set the number of Test Sockets for your sequence is by overiding the ModelOptions Callback used by your sequence. Select All Sequences from the View drop-down then right click, select Sequence File Callbacks, select the ModelOptions callback and then click on Add. You can then select the Edit button to Edit the ModelOptions for your sequence. You can set other ModelOptions as required also.
RG

How can I terminate ALL test sockets from API

I want to terminate all my test sockets (Batch model).
Manually I do it by "Debug -> Terminate All".
Is there any way to terminate all sockets through NI TestStand API Automation Server ?
I succecced to terminate only one socket (object class RunState.Execution), but I didn't find any way to terminate all test sockets.
Thank's to someone that will answer.

Hi,
Yes, use Engine.TerminateAll
You will find reference to it in the TestStand Help
regards
Ray Farmer
Regards
Ray Farmer

Associating a comm port with a TS test socket

Hello,
In order to run several test platforms on one machine (parallel model), I must be able to associate each test socket with a unique serial port. Each hardware platform has it's own serial connection which is built in Labview. So my question is, "how can I use a single test sequence calling LV VIs where each test socket must use a different comm port?"
Thank you for helping,
Adam

How dynamic is the com port configurations? Will some testers only differ in the number of ports? If that's the case, then you'll also need to dynamically change how many sockets you're testing. This could be done, probably in a sequence file load callback and with the LabVIEW function VISA Find Resource. Searching for all ASRL resources will return a count and their names. You could populate a station global string array with the names. Right now, I have a fixed count of resources so I just populate a main sequence local variable with all of the possible names. I assign the resource name for the VI as Locals.VISAResource and in a pre-expression for the VI, Locals.VISAResource = Locals.AllVISAResources[RunState.TestSockets.MyIndex]

Multiple sequences in different test Sockets

Hi all,
I`m using Parallel process model in TestStand 2010,
My requirement is to run 10 different sequences which communicate with 10 different DUT/UUT at a time,
Is it possible to execute different sequences in individual test sockets, for eg., sequence abc01.seq in test socket 0 of 10, abc02.seq in test socket 1 of 10, …… abc10.seq in test socket 10 of 10. And all should run simultaneously.
Any suggestion is helpful,
Regards,
Prashanth

Try here as a start
It was just an idea I had a few years ago.
Regards
Ray Farmer

Disabling Test Sockets in SinglePass.

I am new to TestStand and LabWindows and am trying to figure out how to
pass serial number and socket status to a sequence file from a
LabWindows application. I have an application that successfully opens a
sequence file and executes it via the TestStand API. I can probably
figure out a way to pass serial numbers and socket status via the
Parameters.ModelData.TestSockets[x] sub property. The problem is that
it appears that SinglePass is waiting for all the test sockets to
complete whether they are enabled or not. It seems to never get out of
the step "Wait For TestSockets" under the SinglePass entry point.
Is there an easy way to do this? I really don't want to use the
TestUUT's entry point. Should I just customize the SinglePass entry
point with logic in the "Wait For TestSockets" loop or is there a
much easier way to do this?
Thanks,
John

Hello John,
To answer your first question, generally to pass information
back and forth between an operator interface and a sequence you should have
your sequence post a UIMessage, and your operator interface reads the message
and responds. If you look at the
PostUIMessage help you see the following definition:
Thread.PostUIMessageEx ( eventCode, numericDataParam,
stringDataParam, activeXDataParam, synchronous)
You can pass data with the message, and since the
activeXDataParam is passed by reference you can update the value and use it in
your sequence file. This is how you
could send a serial number between the Operator interface and the sequence
file.
Next, you mention that you are having problems with test
sockets waiting for disabled test sockets. I think this is probably due to
how the disabled flag is being set. We
have been able to disable a test socket if the user does not type in a serial
number (in the batch process), by modifying the batchuutdlg.c in the
modelsupport2.prj. We first declared a
variable static char string[200]; and in the goCallback we added the following
instead of the statement at line 932.
GetCtrlVal(childPanel,
panelData->testSocketDataArray[i].ctrls[kTSCtrl_SerialNum], string);
if (!strcmp(string, ""))
tsErrChkMsgPopup(
TS_PropertySetValBoolean (panelData->testSocketDataArray[i].testSocket,
&errorInfo, TEST_SOCKET_DISABLED, 0, (VBOOL)(VTRUE)));
I hope you find this example helpful.
Regards,
Jesse O
Applications Engineering
National Instruments
Jesse O. | National Instruments R&D

Master/Test socket issue

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