Master Warranty in equipment master resets after PGR

Hi,
My requirement is related a service management/ customer servivce related.
If the equipment at customer site is not working, We create a RMA and process a return delivery. After the PGR the master warranty start date in the equipment master changes back to the 01/01/1900. Is there a setting to control this somewhere? or do i need to use a user exit at the time of PGR to make sure this doesnt happen ?

I am closing this thread, as we are no longer looking to use a master warranty in SAP CRM

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IOS 7 music app does not display artist pictures and has incorrect album art after master reset.

Strange issue here. I did the update from iOS 6 to iOS 7, after I did the update, I noticed my synced music has just a random photo of the artist / group, that seems to be downloaded from the iTunes sites, because these pictures of the artist/group is not my album artwork.
I did a master reset on my device because I wanted to start from a clean slate, and set it up as a new phone. I went through and adjusted all of my settings and synced my music back on via iTunes, now its not showing these pictures any longer, infact, the strangest issue of them all.. is now when I view artists, the album that I synced now has a complete different album artwork picture that is not related to that album.
I am at a loss, my iTunes is extremely organized, I have everything configured to be 100% accurate for track names, artist, album, and album artwork.
Anyone have any input here? It only screwed up after the reset I did. This has to be a bug or something.

SiMooew469: Thank you! After countless wasted hours messing with this, your solution was the only one that worked! After setting up a few phones "as new" I noticed all the artist images would appear (for those that have one) even with my Match turned on. I could not duplicate it on my restored-from-backup iPhone5S, as I would get a mix of the images and album art, even for those artists that have profile photos on the as-new setups. I couldn't afford to lose all my text messages, etc. that come with restoring a phone as-new, so I tried about everything else under the sun: I tried logging in-and-out of my Apple ID, toggling Match on-and-off, I even deleted iTunes_control folder using iExplorer on a Windows machine. Nothing worked.
Here's what finally did:
If you don't have it set this way already, toggle "Group By Album Artist" in Settings->Music. For some reason that makes a difference for some artists in your library that appear when album artist is set to "Various Artists" or something other than the track's artist. Logout of your Apple ID. Log in with any other Apple ID. Open the Music app and watch all the artist images load in the Artisits tab. Once it is done, logout of the other Apple ID and login with your regular Apple ID. Finally, all the artist images will remain. Those artists that do not have a profile photo with iTunes will still show album art, which is by design. Hopefully Apple will keep updating that database.
Incidentally, it's a bit odd that those profile photos don't appear in the Artists view in iTunes 11...or am I the only one?

Recover apps on symbian 60 v5 after master reset?

I have a Nokia nuron 5230. After a master reset can you recover the apps you had installed before? The memory card still shows the same free space, so the apps are still there somewhere, I jsut can't find them through the file organizer yet

I don't think I backed them up, unelss the phone does that automatically?
I had a bunch of stuff, like opera mobile. I know I can get them back from ovi store, but I wanted to see if there was a way to restore it without having to reinstall and set them up all over again.
There is also the issue of memory. When I did a master reset, the memory card contents did not seem to change. So that means I have a lot of unusable files on there? If I reinstall the apps will the go to the same folder and replace the old files? I want to be efficient with my memory usage.
I just installed x-plore and found some hidden folders in (E:\resource\apps and e:\system\apps). Including the opera mobile folder. But I didn't find some games. Where would java games be held? Also, these folders only have like 5 mb of memory, I'm looking for like 100+ mbs of stuff. I usualyl install apps through nokia pc suite. Does it download the .sis files to a temporary file somewhere and then install the apps?

I get email already in use and I do not get confirmation emails even after master reset when trying to sync

I have tried all of the options in your support pages . I am not getting emails in order to reset my email. I did a master reset and it still tells me that my "new" email is in use. I do not get emails regarding recovery key change because the email stays the same . I can log in to your normal support page and I have just changed that password - that worked . . I assume that this password is not my master one . . When I did a master reset, where do I go or what do I do after that??
Struggling now for several hours . . .

This page does not help . . When I try to get a new key, it asks for me to log in - email address ok, but incorrect password. Request new password . . no email back to enable me to re-set.
I have tried a master reset . . that does not help either . .

Any way to recover a lost media file after a master reset?

we did a master reset a few months ago. i thought i had everything i wanted saved on my sd card. i just realised that i had an 8 hour lecture that i recorded using the stock voice recorder. it defaults to phone memory when recording. i didn't know that. so after the master reset the whole 8 hour lecture is gone. is there any way to restore it?
i keep seeing this backup assistant running every night, but i don't know how to access the backed up files. i don't remember seeing it before the master reset so i seriously doubt it would have backed up that lecture, but i'm hoping there's a small chance.

Hi tpolley,
I can definitely understand the importance of this lecture you had saved on your phone. When doing a master reset any info that was not saved to the sd card would be deleted and cannot be restored. Back Up Assistant is a great tool to use for your contacts and media (such as pictures). It would not have been able to assist with your other info. I am sorry for any frustration this may have caused you. Let us know if you need anything else.
Thanks for your contribution to our community forums,
BobbyS_VZW
Follow us on Twitter @vzwsupport

Ipod touch 4th generation became too slow after ios 6. How can I rollback to iOS 5 or what else can be done. I already did master reset and restored to factory default but no improvement.

Ipod touch 4th generation became too slow after ios 6. How can I rollback to iOS 5 or what else can be done. I already did master reset and restored to factory default but no improvement.

You cannot downgrade

My iphones frozen after a master reset

hi every1 my ex bf gave me an iphone3g when we were in a relationship an it has his apple id evrything make thing s worse my computer that runs xp doesnt recognize the iphone when i plug it just comes up as an"unknown Device" said i needed a driver for it so i downloaded the latest version of itunes an still nothing my computer still recognize the iphone so i read some where that i could do a master reset to reset everything an i did now i cant even get past the apple logo how am i gna fix it if my computer dont recognize it please help

If you think I or anyone else is going to help you when you can't even bother to punctuate your sentences, you're crazy. This isn't Twitter. I'm not going to try and decipher your nonsense.
State your problem clearly and concisely. PUNCTUATE YOUR SENTENCES, and I'm sure that someone will then help you.

HT4993 i did a master reset on my iphone 4. now when i try to set the phone back up from the start i put in the language and country, I hit next and it takes me to a screen that says connect to itunes, then will not me go any further, what do i do?

i did a master reset on my sprint iphone 4 and i do not know what steps to take to get the phone to where i can connect to wifi after putting in the language and country... please help

Connect it to your computer via the supplied sync cable and restore.

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

Got a question for all you peeps dos anyone know about i phones i have a i phone 3gs which i got unlocked i did a master reset or summin and just had a pic of apple so i plugged it in i tunes downloaded and it now says no service at the top of phone and i

got a question for all you peeps
dos anyone know about i phones i have a i phone 3gs which i got unlocked i did a master reset or summin and just had a pic of apple so i plugged it in i tunes downloaded and it now says no service at the top of phone and i tunes says invalid sim i put the correct sim in it used to be locked too and still says same pls any one with ideas?

hi sorry what happoned is that ages ago i brought a i phone 3gs on 02 network i went to a sml phone shop and payed for them to unlock it. it has been fine till yesterday when i went to reset it from the phone it then turned off and came back on just just an image of a apple for about an hour so i connected to i tunes and it said downloading software after another hr it had finished but then i tunes said in had to insert a sim so i had to un plug the phone from laptop while i did this i put my orange sim in and the i phone said where do i live and had to connect to a internet connection but all the time saying no service where the signal bar is and then says activating i phone it took a few min and said couldnt finish it bec of the signal and to connect it to i tunes to do it so i connected it to itunes and i tunes just keeps saying invalid sim so i took my orange sim out and put a 02 sim in and is still saying invalid sim on itunes?

I tried to master reset my I pod touch, now all I have is a apple skull with a flame on its head I am trying to sync and I can not get past the apple with a flame

I bought my daughter an I pod touch 3 gen. I tried to do a master reset so I could sync it with my Itunes account. After resetting, all that is showing is an apple that looks like a skull with a flame on top. Does anyone know what I am supposed to do so I can sync it?

Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems.

Two iphones one apple id and master reset

Here is my issue. I just got an iphone 4s for my hubby and did a master reset on his phone. I lost all the data after that. I also use my own apple id on his cell. Will that affect syncing data, music etc. on either phone?I am trying to fugure out the best way to have the phone working properly. So, on that note, should I have one apple id or two?
Thanks a bunch!

that's right, sync it with your library but also make sure that your sister does not do it again as it will keep changing.
You may wanna disable contacts sync with the iCloud on her device by taking her device and go on settings, iCloud & switch off contacts.

L when doing a master reset on iPhone. Have tried turning off/on with no luck. Safe reboot displays many bugs and socket is not launched.....

Yesterday while attempting to perform a master reset on my iPhone 5, I was instructed to log onto iTunes, plug my phone in and "follow" the instructions. After connecting my phone to my Mac book pro (bought a year and a half ago), the laptop recognized my phone and immediately after that, the apple icon and spinning wheel appeared. Not realizing that it was not part of the download process, I waited a couple of hours to no avail. I was informed by the person working at the phone store that the update could take 'awhile'.....I have tried turning on and off several times, and the screen remains grey with the apple icon and spinning wheel. Just performed a safe boot using the shift - command - v key and the screen shows a long list of Bug: launchctl with a message at the bottom "socket is not connected". Any suggestions would be appreciated.

I would like to point out the fact that I mentioned my phone is iPhone 4, iOS 7.1.2
I don't care if it is a known defect in iOS 8, my phone is not iOS 8 and can not be updated past 7.1.2
Your solution will not work because I can't see the group message in the first place, deleting it would not be possible.
Also, I can not wait for the update on a phone that can no longer update.

HT1414 My iphone 4 is stuck. master reset did not work. won't slide to unlock and if do get to the passcode screen, it won't recognize my entries. I have tried connecting to itunes through a pc, but since I can't unlock my phone it won't let me do it the

Iphone 4 is stuck. I have tried a master reset and it didn't work. it won't slide to unlock or power off. I did somehow get to the passcode screen but it didn't let me enter anything. I have also tried on a pc through itunes but since I can't unlock it, it won't let me do that either.

http://support.apple.com/kb/ht1808

I tried to sync my phone with itunes last night using my fiance's itunes account now my phone turns on you see the apple logo then it shows the itunes hook up then it will shut itself off i have tried the master reset and it will not work can someone help

i can not seem to figure out why my phone will not turn on i have tried the master reset plugging it into a computer and the wall charger it does not seem to be doing anything can anyone help please

you have to restore the device via itunes

Master Warranty in equipment master resets after PGR

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