Mat****a DVD-RAM drive in Sat M55-325 is not working correctly

The DVD drive from Mat****a (uj-840s) is not working correctly.
One symptom of the problem is that its icon does not appear in 'My Computer'
anymore and it does not recognise CDs.
I went to the Drive's properties through the Device Manager and saw the following message:
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device."
Following the Troubleshooter instruction, I have tried updating my driver through
the Device Manager but it tells me that the current driver is the most up to date version.
In the Drive's properties I found that my driver version is: 5.1.2535.0
I have RecordNow from Sonic/Roxio that came preinstalled on the computer.
Is this a simple problem that has a solution?
I can not think of other actions to find the root of the problem.
Thanks

Hi
Check please this Microsoft page http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
I have had similar problem. The ODD (optical disc drive) was not shown in Windows explorer. Method 1 from this page solved the problem. Please try the same and let me know if ODD works again.

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Message Edited by bodmaster on 07-18-2008 09:51 PM
Message Edited by bodmaster on 07-18-2008 09:52 PM
Message Edited by bodmaster on 07-18-2008 09:52 PM

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