Match turned off, non-iTunes artists have cloud icon
On my iPhone there are artists with the cloud icon next to their name.
I have Match turned OFF on the iPhone.
I have not purchased songs by these particular artists from iTunes.
Why are the clouds there?
(I do have Match enabled on the Mac this iPhone syncs with.)
On my iPhone there are artists with the cloud icon next to their name.
I have Match turned OFF on the iPhone.
I have not purchased songs by these particular artists from iTunes.
Why are the clouds there?
(I do have Match enabled on the Mac this iPhone syncs with.)
Similar Messages
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ITunes match turned off on 4s but "cloud" icon still showing
I have signed up to iTunes Match and uploaded my entire music collection to the service.
I have turned this functionality off in my iPhone 4s so that all music that appears on this device, should be music that is physically stored on the device.
However, next to some albums/artists, a "cloud" icon is still showing.
My first question is, what does this icon mean?
Secondly, I cannot understand why this icon appears to some content and not others (see below).
Again, all my music I have matched or uploaded to the "cloud" via iTunes Match (Windows) but with Match turned off, the icon is still appearing for some reason and only next to some content not all.
Interestingly, no cloud icon whatsoever shows next to any individual song (under the "Songs" tab) regardless if one shows under "Albums" or "Artists" tabs:
I am at a complete loss.
I have turned iTunes Match on then off on the iPhone4s to try and correct the issue but no joy.
Can anyone help?Hi Richard and all,
Yes, the problem is solely iTunes Match.
Essentially what I think is happening (in layman's terms), is the Phone is not "recognising" that iTunes Match is now turned off. Ie, it's not "refreshing" the songs/albums/cloud status on the phone if the iTunes Match service/functionality is toggled on then off. Its as if the service is still running in the background.
Interestingly Richard, I noticed when I had iTunes Match set to off and flipped a track over to reveal the entire track listing on the album (as you've also demonstrated above), I could see the other songs in the album stored in the cloud (but not on the device). My phone would then start downloading these songs without me even having to select them! I could literally seem them downloading right before my eyes under the iTunes app! Very very annoying! It was as if the phone was assuming I wanted to download these tracks when in fact, I only wanted to view them.
The only way I even discovered this problem was when I checked my data use and noticed it was quite large. Even though I had Match off, my Music app would be streaming songs stored in the Cloud!
Hence, my only conclusion is, there is a bug in iTunes Match.
Since discovering this problem, I chose to do an "Erase all contents and settings" and setup my iPhone4s all over again. Leaving iTunes Match off since, I have used only iTunes on my PC to put music onto my phone (and haven't switched Match on again on my iPhone since). No cloud icons have been showing since and no weird streaming or downloading issues have followed.
Have been unable to find many other people experiencing this problem on the interwebs (but I would think there would be a few!) so hopefully it gets fixed in an update by Apple? It shouldn't have to come down to an erase and reset to get Match to "shutdown" properly.
The premise of iTunes Match is great...our problem suggest it needs to be ironed out a bit more though. Its also a shame as we've paid for it as a service.
Where do we go from here? How can we report this to Apple to have it fixed? -
ITunes match turned off on iPhone4s but still showing a "cloud" icon
I have signed up to iTunes Match and uploaded my entire music collection to the service.
I have turned this functionality off in my iPhone 4s so that all music that appears on this device, should be music that is physically stored on the device.
However, next to some albums/artists, a "cloud" icon is still showing.
My first question is, what does this icon mean?
Secondly, I cannot understand why this icon appears to some content and not others (see below).
Again, all my music I have matched or uploaded to the "cloud" via iTunes Match (Windows) but with Match turned off, the icon is still appearing for some reason and only next to some content not all.
Interestingly, no cloud icon whatsoever shows next to any individual song (under the "Songs" tab) regardless of what shows under "Albums" or "Artists" tabs:
I am at a complete loss.
I have turned iTunes Match on then off on the iPhone4s to try and correct the issue but no joy.
Can anyone help?londonman2 wrote:
Hi Michael,
Though I've solved that particular problem there's still two issues with regard iTunes Match.
Number one, I'm genuinely worried about switching it on again on my iPhone. As soon as you enable it it threatens to 'replace' the music that is already on the phone and that to me is where things start to go wrong.
You're not the only person to be concerned by that alert dialog. As long as the songs that are already on your iPhone are in the cloud they will not actually be removed. They will remain on the iPhone.
londonman2 wrote:
Secondly, on my phone currently I have just 120 songs all of which 'exist' on the phone with 'Manually manage music and video's' AND 'Sync only checked songs and videos' as my iTunes set up under options...
With iTunes Match enabled on your iPhone, those settings no longer apply. Direct syncing of music via USB or Wi Fi is disabled and all music management will take place on the iPhone.
londonman2 wrote:
However, if you look at the attached screen shot the unticked songs are still appearing in the list but I have deleted these from the phone. These were the leftovers of my last iTunes Match download across a 3G network last week and won't disappear from the list even though they're unchecked.
What version of iOS is on your iPhone? This was a pretty serious bug in iOS 5.0.1, which was fixed in 5.1. But for some people, me included, it required restoring the iOS device to factory, then restoring the backup before the "ghost tracks" would go away. -
I have tried manually removing itunes and reinstalling. i have gone through the sevices anf tried turning on the AMDS. i have tried turning off the firewall. i have tried restoring my device. i have tried "fixing" the AMDS in the add/remove programs. I have tried using a different device. i have tried using a different cable. I have tried all of the steps given in the link supplied by Apple. None of these things have fixed my problem. I still have the Error Message "The Apple Mobile Device Service started then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs or Alerts service. I am using Windows XP. I am leaning towards a last resort which would be to wipe my hard drive and start from scratch. Does anyone have a solution?
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
How can I completely get my iPhone and iPad disconnected from iTunes Match? I don't usually have Cloud access and find iTunes Match to be very annoying.
Csoud1 is correct. But if you still want to keep your iTunes Match subscribed and did not want to sync with your iOS devices, do the following:
On you iOS devices, just go to Setting > Music > disable iTunes Match -
I forgot the passcode to turn off restrictions. I have restored my iPad back to the factory settings and then synced it with the latest backup. The restrictions are still on and it is asking for the passcode. Can someone tell me how to get that off.
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Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
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Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help
My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how? -
My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device
my iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device
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Turn off the iTunes and App Store links
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Apple menu -> System Preferences -> Accounts
Select the "My Account" account, and select Login Items.
Remove iTunes helper.
When you are done troubleshooting use the Go menu to get iTunes helper back in the startup items to go to folder, and type this as the path to your folder:
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How can I turn off this "feature" and have the power button bring me the shut down / restart / sleep dialog by default again?
With the position of the power button on the Retina MacBooks, any mistake turns off the screen in the middle of a presentation or any activity using a projector or big screen — a huge waste of time to wake up the display, enter password, have the projector sync back, watch audience disconnecting from what was being discussed, etc.
This is very annoying, and seems to add to the increasing collection of options Apple decided to make by itself instead of allowing the user to choose.
Come on Apple guys, I'm using my Mac because I want options and lots of preferences to tweak to my needs.
If I needed the lobotomized version I'd be using my iPad!
Any way (official or hack) to change this button back to its proper funcionality?
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My airport turns off by itself and I have to restart the computer for it to work again and it only turns off again. I have Mac OS X version 10.6.8. What can I do to solve this problem?
Usually the HDD is the frist place to look. Use the original install disk and start up the MBP with the C key down. Go through the installation process until you see on the display a menu bar on top.
Click on UTILITIES.
From the drop down menu select Disk Utility.
Open Disk Utility>First Aid and run Verify and Repair.
What are the results?
Also look at these articles:
https://discussions.apple.com/docs/DOC-3521
http://www.thesafemac.com/mpg/
Ciao. -
How to turn off red LED when have a new voice mail?
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my touch was fine one day then the next it took about 30 minuets to turn off. Do i have a viruse or something?
sorry i got my time wrong it took about an hour to turn off!!!!!!!!!! please help me!!!!!!!!!!!!!!!!1
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How can I turn off my iTunes match ? I need to chance my country.
I want to change my country, but I can't with iTunes Match on. I already turned off the Renew.
I want to cancel it.Hi,
Read this https://discussions.apple.com/docs/DOC-5432
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