Matched song won't let me download it again
I deleted a track but am not given the option to download it even tho it is matched. Just a little exclamation point wanting me to locate the file.
Hi, this link may help troubleshoot: http://www.adobe.com/support/contact/cscleanertool.html
Thanks and let us know if you need further assistance.
Similar Messages
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A song I purchased on iTunes has dropped out from my iPhone - but it still shows purchased in iTunes...but it won't let me download it again.
Any ideas?Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck! -
I'm trying to get itunes up and running on new computer. I have lots of music I've purchased from Itunes...and they show in my account. But only some of them have the cloud next to them. The rest say "downloaded" and it won't let me download them again.
I believe that all audiobooks are supplied to Apple by audible.com, so I assume that it's them requiring the one-time only download. This is the link for contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT201272 Has itunes deleted anyone else's music and won't let them download it again?
My itunes deleted my music and won't let me download it again even though i've already bought it. Thoguhts?
These articles may help:
http://support.apple.com/kb/ts2715
http://support.apple.com/kb/ts1967
To redownload content, iTunes must be signed in with the Apple ID used to purchase the content and must be authorized for that account. -
Removed Muse CC accidently, Cloud won't let me download it again
Well, slip of the finger and I uninstalled Muse CC instead of the program I intended to that was just below it. Within the Cloud thing, it won't let me download it again so I can reinstall it. Need help from Adobe, but as usual, their chat thing is off for the night. Any suggestions?
Hi, this link may help troubleshoot: http://www.adobe.com/support/contact/cscleanertool.html
Thanks and let us know if you need further assistance. -
Hi, I downloaded some Apps and they all appear on my iphone screen saying waiting but will not fully download. On my account they are showing as downloaded so won't let me download them again. Any suggestions?
Hello Funkylildiva,
Thank you for contacting Apple Support Communities.
The following article addresses downloading past purchases.
Download past purchases
http://support.apple.com/kb/HT2519
If, after going through this article, you are still having problems, there are links to report a problem or contact iTunes Store suppport at the bottom.
Regards,
Jeff D. -
My iPhone 5s ran completely out of charge, then when I charged it again i noticed that all of my apps had been deleted.. I thought that I would be able to re download them however it has deleted them and won't let me open them at all.. What should I do?
Launch the App Store. Tap on Updates. Tap Purchased. Tap "Not on this phone."
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How do I redownload/delete them so I can put them back on my phone?
So your'e saying it lets you open the app from the app store? If so, that means it's on your phone somewhere take a better look at your homescreens. It will only let you open an app if it's been previously downloaded to the phone.
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I updated my itouch 2 gen and it erased all games and won't let me download them again
I have a 2 gen itouch for my son. I went to update it and now I've not only lost everything that was working fine on it, I'm unable to download anything from the app store.
Sadly the ios on the 2nd generation ipod touch is to old to run todays apps. It's ios stops at 4.2.1 and you need at least 4.3 or higher. My advise any apps that are still on it don't uninstall them cause you will never get them back. I have a ipod 2nd gen I got from a co-worker I have only 4 apps that aren't default apps. I use it mainly for videos from my itunes library and music. To have the apps of today you need on the outside a 3rd gen but perferably 4th or better yet the 5th gen. The 3rd gen might be able to have a few of todays apps but you are safer getting a 4th or 5th.
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I have an iPhone and recently bought an iPod 4 touch what l am using the same apple ID for. The iPod won't let me download songs from iTunes it is asking me security questions which I don't think I have put answers to in the first place, because of this it won't let me buy any songs on iTunes
It's probably asking you to verify the security code found on the back of your credit card.
Regards. -
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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Trying to download songs on iTunes and it's asking for "my 1st car I owned" and other questions that I never answered. It won't let me download anything til I answer them. Can you help me?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94816) -
I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
I purchased a song on iTunes and it shows up in the song list with an exclamation point on the side of it. It says the song could not be found. I have done a search and can't find it but iTunes won't let me download or buy it again. Help!!
Hello levon10
Just delete the song and then go through the process of downloading the purchase again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
The album downloaded except one song. It says purchased rather than play and there is no option to try and download the one song that had an error. I deleted the song name from our library, but it still won't let me download. Any advice?
Hi VeryBerry1,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
You can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy
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