Matched Tracks Not Showing Up On One Device

Trying again:
I have two computers -- a Macbook pro and a Sony Vaio running Windows 7 -- and two iOS devices using iTunes and Match.
Content added to the library on the Mac that is not purchased from the iTunes store (CD rips and purchases from other sites) shows up for streaming or downloading on the iOS devices after updating Match, but not on the Vaio. I have turned Match on and off on the Vaio, have turned iCloud status on and off, etc. Nothing seems to get iTunes on that device to recognize content uploaded from the Mac that was not purchased from the iTunes store.
Any help out there? Thanks!

I did what you suggested. This time it says that 13,000+ tracks are available in Match. The library on the Vaio, however, is still only showing 10,000+ tracks, and none of the non-iTunes purchased content uploaded on the Mac. The "show music in the cloud" setting for the Vaio is on. Am I missing something at this point?

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All Matched Tunes Not Showing Up On One Computer

I have approximately 14,000 tracks in iTunes Match.
All 14,000 are shown on one computer.
Only 10,500 are shown on the other computer.
I am running the latest version of iTunes for Windows on the computer showing only the 10,500 tracks. I have deleted and re-installed iTunes several times on this computer, to no avail.
I have "upated" Match repeatedly on this computer. I have turned Match on and off repeatedly on this computer. I have turned Match off several times while holding the "shift" key, and then re-booted and turned Match back on.
I also have turned on and off "show iTunes in the cloud" several times.
Apparently, at some point in the past, tracks added to Match from the computer showing 14,000 tracks stopped showing up on the other computer. I have no idea when this happened.
I have posted variations of this request several times, since it has been this way for many months.
Anyone out there know how to fix this?

The main library on the computer showing the 14,000 tracks shows them all as either Matched, uploaded or purchased. There are no ineligible tracks, or other errors.
I did notice a few duplicates on the computer showing 14,000 tracks. I deleted all of them, and then updated Match. I then updated Match on the other computer. Nothing changed. It still shows the same 10,500 tracks.
A couple of other pieces of information:
My iPhone shows all 14,000 tracks in Match.
If I create a new library on the computer with 10,500 tracks, Match will say that there are 14,000 tracks available, but it shows none of them in the songs view.

I movies synced to cloud do not show up on all devices

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Hello DavoDavo81,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
Deleting songs downloaded to your device
You can delete a song or album from your iPhone, iPad, or iPod touch at any time. Don't worry; it'll still be in the cloud.
Tap the Music app.
Tap More > Songs at the bottom.
Scroll or search for the song you would like to delete from your device.
Swipe right to left on the song, and then tap Delete.
Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Best of luck,
Mario

ATV not showing in the iTunes device list? Check your HTTP proxy config

Seems like many people are having trouble getting their ATV to show up in the iTunes Devices list. Here's my situation, and the root cause:
1. I have a small network at home consisting of one LAN with a number of computers, and a gateway router that provides DHCP, DNS and HTTP (web) proxy services
2. I found that my ATV would display in the Devices list only when the ATV and at least one Mac were isolated from the rest of my network; when I connected them back to the rest of the LAN the ATV disappeared from the Devices list (in the simplest case this isolation was a crossover cable between the Mac and ATV)
3. when connected to the whole LAN, the ATV could successfully contact the iTunes Store (trailers, etc) but would not show up in the Devices list
4. I could ping the ATV from the Mac running iTunes every time (i.e. I did not have a basic connectivity problem; e.g. "ping appletv.local." always worked)
5. I started with my ATV on v1.1, when I upgraded to 2.0 and turned on the the iTunes' "Look for remote speakers connected with AirTunes" option ATV always appeared in the speaker list (i.e. even when it wasn't in the Devices list)
I had gone through the Apple troubleshooting guides, with no change.
After a lot of elimination I discovered that my problem was with my web proxy settings: my Macs were configured to use my gateway router for HTTP, and it seems that iTunes connects back to the Apple TV via HTTP - these requests were sent to the proxy and rejected (as they were for an address on the inside LAN; this is the way my proxy was configured).
I fixed the problem by using a PAC file specifying my LAN as "DIRECT" (e.g. below). An alternative would have been to configure my proxy to allow connections from the LAN back into the LAN (but be careful about allowing access from elsewhere, e.g. the Internet).
Here's my PAC file: my LAN is in the 10.0.0.0/8 address space, domain *.home.lan. (iTunes seems to contact the AppleTV via it's IP address, e.g. http://10.0.0.169:3689/ript/fp-setup?fairPlayID=4a5...):
function FindProxyForURL(url, host)
// simple hostname
if (dnsDomainLevels(host) == 0) {return "DIRECT";}
// match Host against local domains (w/ optional :port)
var dom = /(127\.\d.d+.d+|.local.?|10.d+.d+.d+|.home.lan.?)(:d)?/;
if(dom.test(host)) { return "DIRECT"; }
// All other requests go through port 8080 of proxy
// should that fail to respond, go directly to the WWW:
return "PROXY proxy.home.lan:8080; DIRECT";
The reason the ATV was successfully appearing in the Devices list when it and a Mac were isolated from the rest of the LAN was that the Mac was unable to reach the proxy, and falling back to the 'DIRECT' connection.
Note: if you don't have basic connectivity, e.g. if ping appletv.local. doesn't work, then the above is almost certainly not your problem.
Ben
Message was edited by: af3556

Hi There,
I have the exact same issue going on that this person described in this thread, but with the EXCEPTION in my case being that, after I have plugged my device into my laptop and uplugged it (about 10 consecutive times), my iTunes FINALLY recognizes my iPod Touch.
This is extremely frustrating to have to go through this scenerio each and every single time I want to synch and charge my Touch. Is there any way to correct it, so that the device would be recognized immediately when I first plug it in? It used to work this way (prior to the v.10 update, most likely).
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My MacBook Pro was stolen last night. I need the serial number. It is not showing up on my devices list. My iPads and iPhones are. I have used it to to sync my phones and pads as well having it registered with apple. Any thoughts? Thanks

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Click here: https://supportprofile.apple.com/MySupportProfile.do
SIgn in with your Apple ID, the same one you used to access this support forum.
Hopefully, you will see a list of all the devices you registered with your Apple ID, including their serial numbers. Let me know how this works out.
Edit to add: If you enabled "find my imac" on your Pro, you ought to be able to remotely lock it, or even wipe its memory. Click http://www.icloud.com/ sign in with your Apple ID and click the big green "find my iPhone" icon (nevermind the name, it will find all your devices provided they're running Lion or iOS 5).
Then file a police report and nail the b*****d.

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hi, just posting to everyone in general..its not you, or your apple tv, it is itunes.
ok, ive had the exact same issues for weeks now, as with everyone i had done the lastest upgrade and no longer could see/sync my gen 1 appleTV.........so, i removed the upgrade and went back to the prev version, even though it was showing in my prefs under appleTV, it still wouldnt show in the side panel under devices....i gave up.
This week i was determined to get it to work! So i started from scratch, totally removed itunes and started back with version 9 and upgrade each version from there, i had no luck, ic clicked find appleTvs but it wouldnt....however i just d/l version 9.2.0.61 and BINGO!. No sooner has it opened and up popped the side panel devices list, showing my appleTV..all ready to be synced etc. I immediately panicked of course haha..and set it all up and its working perfectly.
...Only catch now is that this older version will not be compatiable with my iphone, which i do keep music on...seems we cant win. grrrrrrrrrrrrrrrr this will be the same for all the latest apple products.
Apple needs to allow more than one version of itunes per pc OR perhaps they could get their act together and include all of the millions of APPLETV GEN1 owners in there latest upgrading..after all, THEY made the product and THEY do sell the movies/tv shows, perhaps they could stop making all the upgrade all about the music only!......on which i might add why not incluse movies/tv shows in icloud! yet another upgrade that should be included in the APPLETV GERNERATION 1!..yes we do still exist!
at the very least, im happy ive managed to get all my movies etc onto the apple tv, where ill keep them and from now on d/l directly onto my apple tv. I usually d/l to my laptop and then send them to the appletv but while trying to get all this sorted i did a test, i d/l a movie using my appletv hoping it would somehow let itunes "find" it and getting it to show up in my device list, but it didnt work, however it did sync/send the movie to itunes.. so at least i could save a back up copy.
good luck trying, as i said this has been weeks and this is the only solution ive found so far....and going through these forums its obviouse its itunes thats the issue, NOT Our apple tvs.

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I thought the libraries were the same.

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Hey there Dollyonline,
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iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that, sign out of your iTunes account in Settings > iTunes and App stores, and restart the phone then try turning on iTunes Match again to test the issue:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
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iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
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Hello dbar2530,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts1538
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Matched Tracks Not Showing Up On One Device

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