Matrix report not printing report totals

I've created a 'Matrix with Group' report using the wizard that works great. It prints the sub-totals for each product at the end of each group, but won't print a grand total for each product at the end of the report - just displays a grand total for all products. I've tried many ways to try to add a report total for each product but get the annoying below frequency/bad product order errors. I'm using builder 9.0.4.0.33

I've created a 'Matrix with Group' report using the wizard that works great. It prints the sub-totals for each product at the end of each group, but won't print a grand total for each product at the end of the report - just displays a grand total for all products. I've tried many ways to try to add a report total for each product but get the annoying below frequency/bad product order errors. I'm using builder 9.0.4.0.33

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    Hi,
    We are using Crystal Report Server for reporting in our project.
    The version we are using is Crystal Report Server XI R2 and Crystal Report Server XI R2 SP 2.
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    - Can not print report directly to printer.
      The print button on the Crystal Report Viewer prints the report to pdf and user have to click "Print" again in the pdf file. This is unusual and not convenient. As we have hundreds of reports to print, is there a way we can print the reporrt directly to printer?
    - "Set to Null"
      In the default interface of the Crystal Report View, there's is this "set to null" check box that we can not remove. Is there a way to do without it?
    Thank you,
    Kenny Tew

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    The printer settings are in server management console. Additionally see what settings you have setup for the printer for the report in the server. If it is setup to use End User printer then check your End user machine settings and make sure the printer is setup as a default printer on his/her machine.
    Please let us know how you get along with the issue.
    As far as "Set to Null" I am not sure where it is set up. A screenshot of it might help understanding it better?
    Many thanks
    Regards
    Jehanzeb
    Edited by: Jehanzeb Navid on Oct 6, 2008 11:07 AM
    Is this issue on all computers or only one computer?
    I have just tested this on my colleague machine and it asks for default printer and not pdf however on mine I setup for pdf.

  • Can not print report when using HTML or DHTML

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  • Printer- custom report not printing

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    HI,
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    Please run the test in (Note: 264118.1 - 11i : Pasta Pasta Printing Setup Test) to verify that PASTA is configured properly.------------- Test Result Summary -------------
    Total Tests: 1
    Success Count: 0
    Error count: 1
    Test Names Status
    oracle.apps.izu.fnd.diag.FNDPastaDiag Succeeded with Warnings
    ----------- End Test Result Summary -----------
    ============= Test Result =============
    Test Class Name: oracle.apps.izu.fnd.diag.FNDPastaDiag
    Application Code: FND
    Group Name: Setup
    Status: Succeeded with Warnings
    Time: 2010-07-06 11:57:07.0
    Time Consumed: 8154
    Test Version: 115.8
    Tool Version: 115.131
    Install Version: Base: none Upgrade: none
    Mode: 1
    Index: 1
    Tested Class Name Tested Class Version
    oracle.apps.izu.fnd.diag.FNDRequestIDLov 115.4
    oracle.apps.jtf.regress.qatool.base.DBUtility 115.1
    oracle.apps.jtf.regress.qatool.base.DiagBase 115.2
    oracle.apps.jtf.regress.qatool.base.FileUtility 115.1
    oracle.apps.jtf.regress.qatool.base.HRInfo 115.0
    oracle.apps.jtf.regress.qatool.base.OSUtility 115.5
    oracle.apps.jtf.regress.qatool.base.SessionHelper 115.0
    oracle.apps.jtf.regress.qatool.fnd.FNDUtility 115.10
    Input Names Input Values
    Responsibility ID 50300
    Request Id 320444
    Diagnostic Test Executed By SYSADMIN
    Dependent Class Names
    Report:
    Oracle Diagnostics Information Product Installation Status and Patchset Level Parameters
    Generic Tests Language Information Pasta Driver Settings
    Concurrent Node Environment Variables Pasta Viewer Settings to View Bi-Directional Reports Bi-Directional Specific Settings
    Retrieving Log and Configuration Files for Support References
    Database Information [Top]
    Server = rofdbs5
    Version = Oracle9i Enterprise Edition Release 9.2.0.6.0 - Production
    Name/SID = STAGE
    Language = AMERICAN
    Character Set = US7ASCII
    Application Information [Top]
    Release = 11.5.10.2
    Application = Projects (275) with status of INSTALLED
    Responsibility = RI_Projects Superuser (50300)
    MultiOrg Flag = Y
    Operating Unit = RI Operating Unit (104)
    Security Group = Standard
    Oracle Diagnostics Information [Top]
    Patch Oracle Diagnostics 2.5 RUP A (5914893) is installed
    Patch Oracle E-Business Suite 11i Diagnostic Tools, Nov 2008 - 8.11 (7530017) is installed
    Metalink Document Id = 264118.1
    Product Installation Status and Patchset Level [Top]
    Application Short Name Id Installation Status Patch Level
    Application Object Library FND 0 Installed 11i.FND.H
    Applications DBA AD 50 Shared 11i.AD.I.6
    System Administration SYSADMIN 1 Installed Not Available
    XML Publisher XDO 603 Not Installed 11i.XDO.H
    4 rows retrieved
    Parameters [Top]
    Username = SYSADMIN
    Responsibility = RI_Projects Superuser (50300)
    Request Id = 320444
    Generic Tests [Top]
    Node Information
    Tiers = Admin, Web, Forms, Concurrent
    Pasta Executable Version
    Version = 3.0.4.0(patch
    Oracle Reports Version
    Detected version 6.0.8.28.0 is >= expected version 6.0.8.18
    Language Information [Top]
    Installed Languages
    Language Code Installed Flag NLS Language
    US Base AMERICAN
    1 row retrieved
    Database Character Set
    Database character set = US7ASCII
    Pasta Driver Settings [Top]
    Printer Name = CD1230
    Printer Style = PORTRAIT
    WARNING - Driver PORTRAITHPLJ3-A4 is not defined for pasta printing
    ACTION - For pasta printing please modify printer driver PORTRAITHPLJ3-A4 to have FNDPSTAX as program.
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    Pasta PrintForms
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    Pasta Configuration File
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    2. Configuration file for all the printers
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    The file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta_CD1230.cfg' does not exist
    The file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg' exists
    Configuration file in use = /stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg
    Concurrent Node Environment Variables [Top]
    NLS_LANG Variables
    Database = AMERICAN_AMERICA.US7ASCII
    OS environment = AMERICAN_AMERICA.US7ASCII
    Concurrent Request = AMERICAN_AMERICA.US7ASCII
    Pasta Environment Variables
    LANG =
    PASTA =
    IX_PRINTING =
    IX_RENDERING =
    APPLLCSP Environment Variable for Bitmap Report Printing
    APPLLCSP =
    Pasta Viewer Settings to View Bi-Directional Reports [Top]
    Bi-Directional Mime Type
    WARNING - The mime type 'apps/bidi' is missing
    ACTION - Create a new mime type as mentioned in the PASTA Users Guide 3.0. See also PASTA 3.0 Release Information
    Profile Options
    Viewer: Application for Text (FS_MIME_TEXT) = null
    Viewer: Text (EDITOR_CHAR) = Browser
    Bi-Directional Specific Settings [Top]
    The current database character set does not require bi-directional settings
    Retrieving Log and Configuration Files for Support [Top]
    Adding file '/stageAPP/stageappl/fnd/11.5.0/resource/pasta.cfg' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    This test cannot get the IX Library configuration file (ixlib.cfg) because environment variable IX_PRINTING is not set. For more information see note Oracle Reports 6i Setup Guide for Oracle Applications 11i
    This test cannot collect the IX Display configuration file (ixlib.cfg) because environment variable IX_RENDERING is not set. See note Oracle Reports 6i Setup Guide for Oracle Applications 11i
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/uiprint.txt' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/Tk2Motif.rgb' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageora/8.0.6/guicommon6/tk60/admin/uifont.ali' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stageappl/fnd/11.5.0/reports/HPP.prt' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stagecomn/admin/log/STAGE_rofdbs5/l320444.req' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
    Adding file '/stageAPP/stagecomn/admin/out/STAGE_rofdbs5/o320444.out' to '/stageAPP/stageappl/izu/11.5.0/out/PastaPrinting.zip'
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    Note 239196.1 PASTA 3.0 Release Information
    Note 240864.1 Activating and Configuring IX Library
    Note 189708.1 Oracle Reports 6i Setup Guide for Oracle Applications 11i
    If you are experiencing any issues regarding this diagnostic test, please use Metalink to log an iTAR (Service Request) for product "Support Diagnostics Project" (ID=1332).
    If you have any question related to support diagnostic tools (installation, execution, usage or availability), you can ask us using the Support Diagnostics Project forum on Metalink.
    We would also appreciate your feedback regarding the usefulness of this test, however, there will be no replies to feedback emails.
    Error Message: 0 errors and 2 warnings were found.
    Fix Info: Please review the test summary for more information.
    ============ End Test Result ============

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    Post Author: BronxJedi
    CA Forum: General
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