Matshita DVD-R UJ 857-E (unable to burn CDs but reading DVDs and CDs)

I have had the macbook and burner for about three years.
I am unable to burn cds. When I attempt to do so in iTunes or Toast the error message reads "please insert a recordable cd". I have used the same cds to burn on other computers so I believe this is a problem with my drive and not the cds I'm trying to record to.
I am able to burn DVDs in Toast.
Any ideas? I'm looking for a driver right now...

I truly believe this is a software issue. I changed the system settings of the CD/DVD (system profiler) of "when inserting a blank CD to 'open finder' " ( u can use 'ask me' but I didn't have that option) instead of opening iTunes. Once the CD was mounted I was able to burn to the disk in iTunes as well as iPhoto. I was unable to that when I just inserted the disk from the program when prompted.

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I have a football game recorded on a DVD+R disc that I was trying to view on my MacBook using DVD Player. The video comes onto the screen, but immediately freezes, and then disappears. An error message comes up saying that DVD player unexpectedly quit. My MacBook operating system is Mac OS X, version 10.5.8. DVD Player is App version 5.0.3, framework version 5.0.7.
However, the DVD+R works on both my Dad's and my brother's laptops. My Dad's laptop is an iBook G4 with Mac OS X operating system, version 10.3.9. The DVD Player is version 4.0. My brother's laptop is a MacBook Pro with Mac OS X operating system, version 10.7.2. The DVD Player is App version 5500.26.1 and framework version 5.5.0. The DVD+R plays fine on their laptops, but will not play on mine.
Anthony

Lao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands.

DVD Drive issues, plays CDs but not DVD data or regular - Satellite (unknown series type)

I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.

joe7dust wrote:
I tried to update the firmware but ran into some strange issues. First of all according to google, the drive is manufactured by Panasonic. Toshiba doesn't make their own drives? For this reason I wonder if it is improperly detecting the drive make/model.
Anyways I downloaded the firmware update for it, version 1.03. It is a MAT**bleep**A UJDA760 (going from memory, model may be slightly diff like UDJA). When I run the firmware update it doesn't detect the drive at all and says it is for a THINKPAD?? Weird...
Also, if you have a link to a guide for removing this drive I would appreciate it. I want to verify that windows is detecting the model/maker correctly. It is not one of the simple hotswap types, it looks like I have to remove at least the entire bottom of the laptop.
I am working on this for a client, I do tech repair on craigslist but my laptop hardware expertise is limited most of my experience is with desktops.
Typically if the optical drive can read CDs but not DVDs (or vice versa), there has been a hardware failure of the DVD or CD circuitry. Drivers/firmware aren't going to solve the problem, only replacement of the drive.
Find the correct drive at http://www.sparepartswarehouse.com/
Find unofficial disassembly instructions at http://www.irisvista.com/

USB super drive for a MacPro retina. It recognizes CDs but not DVDs.

I bought a new USB super drive for a MacPro retina. It recognizes CDs but not DVDs. I am in region 1 and my DVDs are all region 1. This is the second drive so the problem seems to be in the computer. The problem is the same with battery power or AC adaptor. I downloaded Adobe flash before I bought the USD super drive. Could this be the problem? Any suggestions? Thanks.

MBP refers to Macbook Pro
Do the DVD spit out right away? (indicates a bad loader mech)
OR do the DVD spit out after several seconds (indicates a dirty laser diode lens) ?

Superdrive plays cds but not dvds

My mini plays cds but not dvds. Wouldn't this indicate a software, not hardware problem?

Jeffrey Tashman wrote:
Wouldn't this indicate a software, not hardware problem?
Not necessarily, the drive uses a different laser to read DVDs.
1. Reset your Mac's PRAM > Resetting your Mac's PRAM
2. Clean the drive with a DVD lens cleaner?
Example > Amazon.com: Memtek 32020029479 CD and DVD Lens Cleaning Kit: Electronics

Combo drive won't burn CDs or read DVDs

My finace renectly purchased a new iBook G4 in early October, and the combo drive has never been able to burn CDs or read DVDs. Is this a common problem with iBooks? Is it a software problem or a hardware problem? How do we go about getting it fixed without Applecare? Any help/info would be greatly appreciated.
Thanks,
Zach
[email protected]

Hi, Zach. Welcome to Apple Discussions.
You have found the G3 Dual USB iBook Forum, but I can help you out a bit. The warranty on the iBook gives you free phone support for any and all issues for 90 days. Use it. For full information on the warranty in plain language, check out Rachel's helpful FAQ Is phone support and warranty service free?
I recommend that your fiancée buy AppleCare. If you have any problems whatsoever with a new iBook within the first year of its eligibility, it is foolhardy to not purchase AppleCare if it is available where you live.
For future reference, the iBook G4 Discussions can be found here:
http://discussions.apple.com/category.jspa?categoryID=131

Can burn CDs but not DVDs

My CD/DVD drive worked fine until 3 weeks ago. I tried to burn home movies to DVD using Nero and it stopped burning. I restored my computer to factory condition and reinstalled Nero. No help. I bought a newer version of Nero and switched from Sony DVDs to Verbatim. No help. Then I discovered that I can send files to my Drive E: and burn CDs but not DVDs.
I downloaded all the Microsoft updates. I have recovery discs but that is a lot of work all over again when I'm not even sure it will help. I have 2 external drives where I keep my files and backup but I would still need to setup email and reinstall my programs.
I was about ready to buy a new drive for the computer when I saw on the internet that other people have this problem too. I would really rather get the drive I have working.

Hi,
Sounds like hardware problem, not software. Please clean the lens first, please try:
https://www.youtube.com/watch?v=fzpHtTU1S7U
Regards.
BH
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Unable to burn CD but succeeding with DVD

My Lappy Model : HP Pavilion 3050tx
It's having a hp cd-dvd writable drive, Firmware : TS-L633N
I'M UNABLE TO WRITE CD
CD burning task completes successfully but when i reinsert that cd it again shows a blank disk.
I use Nero & Power2go
With DVD everything is fine....Burning Reading & so also CD reading
Please, help me out !

Try the troubleshooting on this HP web document. I still lean towards the problem being the quality of the CD discs as it is the most common solution when people run into this issue.
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

Unable to Burn to Sony Brand DVD-Rs

I tried Sony's accucore 1-8x and 1-16x brand DVD-Rs in the finder and using Toast and I get a Sense Key Hardware Error every time. Maxel brands seem to work fine. The Sony disks worked in my DUAL layer Powerbook drive and in my dual layer G5 just fine, so I was very surprised. I had thought that Sony were makers of high quality disks. Am I wrong? Can anyone duplicate this? I tried various different burning speeds, even 1x. No dice. I purchased mine at staples (two different batches) and they came in a gold wrapper-colored spindle.
PS. I have the UJ-857 burner with firmware version HBE4

Follow-up:
I am now also able to definitively say that all my previously burned home movies (toast and imovie generated) that were burned from my previous G5 Powermac to any Imation 8x DVD+R disks will not mount on my macbook's UJ-857. When I put any of them in, it mounts as a blank DVD and the finder asks me what to do. I tried this with about 10 different finalized imation DVD+R disks. The frustrating thing is that they all are scratch free and play fine in my standalone DVD player(s). Can anyone else duplicate this problem? I am wondering if I have a defective superdrive. It burns maxell DVD-Rs fine. It also seems to play rental store DVDs just fine as well.
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Dave

Unable to Burn (Backup) Library to DVD

Hello,
Recently I have been receiving the following message when I attempt to backup my library using iPhoto," The burn to the PIONEER DVD-RW DVR-K04L drive failed. The device failed to respond properly, unable to recover or retry."
I have performed this operation in the past. I recently even tried formatting my drive and reinstalling all software.
Any suggestions?
Many thanks,
Chris
iMac G5 2.0GHz Mac OS X (10.4.3)

i thought id provide you with results of my effots this may or may not help you.
firstly what i have noticed is that when you select to burn the dvd, ie share > burn > you will then get the burn disc options, if the speed is set to 1x and is greyed out, then this will fail.
i was attempting to burn a whole dvd, with under 100mb free on the final dvd. my work around was to choose a small folder / album you wish to burn, folow the above step, ensuring the speed of the dvd burner is not greyed out, do not burn at this stage, cancel the burn, select some more folders, go back to the option, just making sure it is not greyed out, continue this until you have selected all the album you want to backup and the option is still selectable. i did this in three steps selecting 1.5gig each step. it has worked for me, on this occassion, but i now have another 2 problems, not related to this issue, i hope.
ill keep you posted with developments, although i dont expect many on this issue now, due to the other issues.

Unable to burn data to a DVD

I've got a brand new Samsung model SE-218BB portable DVD burner plugged into my Macbook Pro 8,2. Every time I tr to burn data to a DVD, it tells me The operation can’t be completed because an unexpected error occurred (error code 268435459). This is after it seems to get to 100%. I'm running 10.8.4. I tried googling this error but haven't had much luck.
I tried calling Samsung but their support is a mess. I tried rebooting, but that didn't help. Anyone have any suggestions?

What did Samsung tell you when you called? You really need to deal w/them since it's their product you are having problems with. If they are of no help, return their product, get your $$$ back & purchase a burner that is Mac friendly when it comes to tech support.

My macbook spits cd's but reads DVDs

As I see there is a lot of people having problems with this ,
I ve made the battery update , is the only change I ve made in my computer those days,
system profile shows
MATSHITA DVD-R UJ-857:
Firmware Revision: HBE4
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media:
Media Type: DVD-R
Blank: Yes
Erasable: No
Overwritable: Yes
Appendable: Yes
HELP!!!!!!!

Also, if you have Lion on the computer. You have a recovery partition on the drive. On startup hold down 'Control' to bring up your startup menu. Select "Recovery HD". That's how you get to it. Lion's recovery partition acts as the installation discs that came with all previous versions of OS X.

Optical Drive is Reading CDs and DVDs & Writing CDs but not Writing and Erasing DVDs!

Product Name & Number: Compaq Presario CQ60-101AU
OS: Windows 7 Ultimate SP1
Error Msg: Shows Reading Error at the end of burning DVD using Cyberlink Power2Go 5.5, Nero 11, Ashampoo Burning Studio 11
Description:
When reading and writing CD+R, everything works perfect. And Reading DVD also working perfect. The problem is while Writing DVD+R, DVD+RW and Erasing DVD+RW. When using burning software or the windows in-built burning, at the end it shows reading error. And While erasing also same problem. In the DVD, there are only some dark circles/lines with gap and doesn't look like normal written DVDs.
Steps tried out (but in vain)
1. Used different burners
2. Used Superblank
3. Uninstalled and Reinstalled Chipset drivers
4. Formatted the whole HDD and Reinstalled OS
Please Help! Actually where is the problem? And how to fix it?
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Either go directly to Intel and run their driver finder or use this thread.
http://forum.notebookreview.com/hp-drivers-software-forum/404164-drivers-hp-dv6-2xxx-dv7-3xxx-dv8-hd...
The bloat-ware if you want it :
http://forum.notebookreview.com/hp-drivers-software-forum/519991-popular-hp-notebook-software.html
Install the Chipset driver first, then the Intel Rapid Storage Technology Driver, the rest doesn't matter.
Same for the NVIDIA driver, Notebook Review is up to date or you cab go directly to NVIDIA.
http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
http://www.geforce.com/drivers
And the tutorial to do a clean install to W7.
http://pcsupport.about.com/od/operatingsystems/ss/windows-7-clean-install-part-1.htm
If you have an upgrade disc, then you can do a clean install as long as there is a Windows OS on the drive.
I have also done a clean install form an upgrade disc to on a new drive and it still works.
Glad the MoBo's doing well ! What kills them is if you do allot of gaming, the MoBo can't take the heat. The cooling system just isn't up to the task.

My CD/DVD drive reads CDs but not DVDs

Hi All
I have a TSSTcorp CDDVDW TS-L633M DVD drive in my laptop and after about 6 months of use, the drive stopped reading/writing DVDs. It still reads CDs fine and occasionally will read a DVD (completely unprovoked and without warning...!) but is very temperamental and will randomly just stop reading a DVD. Often, the drive will eject and give an error message telling me to insert a disc. I'm not sure what to do.
I'm running Windows Vista 32-bit. I have tried running the Microsoft Fixit application, which recognises that the drive is failing to read DVDs but offers nothing more helpful than that and doesn't fix anything (despite its name...). I have been reading through a number of different forums and have found a range of advice: replacing the drive, uninstalling and reinstalling the drivers or editing the registry. What should I be doing to fix this problem? Naturally, I'd prefer not to have to replace the drive itself, but if that's the only way...
Thanks in advance!
Mangi
This question was solved.
View Solution.

The registry thing only works if the drive is completely AWOL from the system so that it does not appear as a drive in "My Computer"....not your issue. The DVD and the CD use different lasers and it is not uncommon for one to go bad and the other not. You can check the function of the DVD by trying to boot from a bootable DVD. If you cannot the drive is bad and needs to be replaced. If it works sometimes and not others it could just need a good cleaning with a DVD lens cleaner.

Blu Ray CD/DVD+/-/RW Will burn CDs but not DVDs

To whom it may concern:
I just purchased a pavillion dv7T laptop no more than 5 days ago and it will not burn DVDs. I've been able to burn CDs without a problem, both music and date. I've been able to play CDs, DVDs and Blu-ray discs without a problem. I've also been able to copy/rip DVDs on to my hard drive. However, when i try to burn DVDs it keeps giving me a failed/error message with both Windows Media and the Cyberlink software that came with the computer.
Does anyone know what the problem could be? I've talked to customer service (who's located in the middle east) twice and they've yet to help me fix the problem.

Try a different brand of media and if you are trying to burn DVD -R try +R or vice versa. Slow down the burn speed a notch. Make sure all other programs are closed before you try to burn.

Matshita DVD-R UJ 857-E (unable to burn CDs but reading DVDs and CDs)

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