Mauszeiger aus Lenovo Ultraslim plus wireless Set bewegt sich nur noch sporadisch

Hallo!
Ich hatte mir am 6. April 2013 das Lenovo Ultraslim plus wireless Tastatur und Maus-Set gekauft. Seit heute reagiert der Mauszeiger auf Bewegungen der Maus nur noch sporadisch, d.h. mal bleibt er wo er ist, mal kann man ihn bewegen. Das Klicken der Tasten funktioniert wie gehabt, auch die Tastatur arbeitet wie sie soll. Die Batterien habe ich mehrmals durch frische, passende augetauscht; den Dongle entfernt und in eine andere USB-Schnittstelle gesteckt; die Treiber de- und wieder installiert, allerdings immer mit demselben Ergebnis. Nehme ich die Maus in angeschaltetem Zustand hoch, konnte man früher den Infrarotsensor rot leuchten sehen - dies ist nicht mehr der Fall. Ich gehe davon aus, dass das Problem wohl dort liegen wird. Gibt es bereits ähnliche Erfahrungen? Muss ich mir eine neue Maus zulegen (damit verbunden: wie kann ich dann meine immer noch funktionierende Tastatur mit ihr kombinieren, ohne einen zweiten Dongle zu benötigen?), bzw. habe ich noch Garantie auf das Produkt?
Für Ratschläge und Hilfe bin ich sehr dankbar!
Viele Grüße!
Gelöst!
Gehe zu Lösung.

Hallo peter_griffin,
wenn der Sensor frei von Verunreinigungen ist und auch die Unterlage ensprechend geeignet ist (nicht spiegelnd) kann vielleicht noch ein Frequenzabgleich zwischen Funkempfänger und Maus helfen:
- Den USB-Dongle in einen freien USB-Anschluß einstecken.
- Die Maus einschalten indem die linke, mittlere und rechte Taste gedrückt werden. Die LED wird nun langsam blinken (2x pro Sekunde).
- Die Maus in die Reichweite des Dongles bewegen (innerhalb 30cm), dafür sind 30 Sekunden Zeit.
- Wenn die LED 10x schnell blinkt (5x pro Sekunde) dann war die Synchronisierung erfolgreich.
Hat das nicht geholfen und neue Batterien sind eingesetzt, ist die Maus vermutlich defekt. Wende dich bitte zur Klärung der Garantie an deinen Verkäufer.
Eine andere Maus kann mit dem Dongle nicht gekoppelt werden bzw. kann die Tastatur nicht mit dem Dongle eines anderen Sets gekoppelt werden. Du müsstest also Tastatur, Maus und Dongle immer komplett tauschen.
Gruß
Sebastian
→ Wenn Du eine Lösung auf Deine Frage erhalten hast, markiere diese bitte als gelöst - Hilfreiche Beiträge verdienen Kudos. Zögere nicht Kudos zu vergeben.

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