Maverick OSX update crashed my computer and OS. My harddrive and OSX and WIN have been lost and are irreparable. What are the next steps?

Mavericks has crashed my MacBook Pro.
I was offered the upgrade as a free and reccomended Apple Software Update that arrived on my computer.
I installed Maverick received an error during installation saying the HD was bad. I ran utility disk and internet recovery and attempted to boot in safe mode to no avail. My computer no longer had an OS. (I ran both OSX and WIN on my new HD). I took it to the Apple store and it was determined it was a software failure (Maverick) and not my harddrive. The tech at Apple told me I could take it to a data recovery place on MY dime to attempt to recover anything from the HD. I ran several expensive architectural programs which are now lost. Any advice as which aveneue to take next is much appreciated. Thank you in advance.
Ashley

https://discussions.apple.com/docs/DOC-1689
Note, backing up is not a choice in computing.  You either value your data or you don't.  And when you install new software the drive is that much more at risk, if it is marginal.  This is true of any operating system update because of the number of changes that happen at once.

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