Maverick problem with WB hard drive

After I upgrade my mid 2010 27in Imac into OSX Maverick, my computer could not recognize my WB hard drives. They don't even show up on my desktop. Does anyone have a solution for this?

If you will do a search on these forums, you will see that there a quite a few discussions regarding this problem. At this point, WD has sent emails to existing customers regarding this issue. Please contact their support to hear what the exact problem is.
Here is one discussion:
https://discussions.apple.com/thread/5523808?tstart=0

Similar Messages

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    Thanks for your input.

    paulfresh wrote:
    it also appears to be mavericks... I don't have any software programs installed for both my OWC and lacie drives and they still wont eject properly under Mavericks
    No, it doesn't appear to be Mavericks. All good here on the five Macs in my studios and all attached drives. But blame Apple if it makes you feel better.
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  • Error code 36 (problems with external hard drive)

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    Ok, It appears to be the fault of Western Digital.  I ejected the hard drive and then plugged it back in and it said that the drive was broken but I could still read the files and it told me to save the files on another disk and reformat.  So it was just a coincidence that I upgraded to Yosemite at the same time that my external hard drive broke.

  • Backup problems with external hard drive

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    It sounds to me like your iMac is on it's last legs....at least the internal hard drive. If you can't make a new Time Machine backup I would advise you replace your iMac as soon as possible.
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    2.  If you need to load CDs or DVDs remember the new iMacs don't contain an optical drive. You would need to get an Apple SuperDrive or third part external burner if you need that functionality.
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  • Problem with upgrading hard drive in 2009 Macbook Pro with Snow Leopard

    Current drive is 320gb with fresh install of OS SL updated with some other programs installed.  New drive is Seagate Momentus 750, same brand and model as the old, just bigger.
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    Is there a quality external enclosure to put the large drive in, one that has its own power supply and not rely on the port power in the MacBook/Pro? If it is a viable drive and can actually run a bootable OS X version, I'd begin to wonder after all that.
    {I'd also looked up your computer in MacTracker to see what if any limits on hardware upgrade may exist. Nothing said of direct interest to the HDD. Also in everymac.com, so there should be no surprises. Yet to have those problems is troublesome and a surprise. New drives can fail. Maybe in batches?}
    And a clone of a working system for backup could be made with a utility such as CarbonCopy cloner or superduper, etc then tested as a bootable clone, with the hard disk drive tested thoroughly before use. It also is odd that a drive of that size would act up, I see drives of even larger size offered online by reputible resellers and Mac specialist companies who have been around awhile, such as OWC. I just looked to see if there was a ceiling on support of larger size HDD capacities, and 750GB is not the largest. Maybe the series you chose could be among a troublesome batch or brand.
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    Good luck & happy computing!

  • Permission problems with external hard drive

    Hello there, I'm writting you from Paris but my french is just not good enough to really explain my problem. I'm no computer expert so i might not use the right name for stuff but i will try to be as clear as possible.
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    Drive was shot and could not rescue the information

  • Permissions problem with External Hard drive.

    Hi,
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    error message upon opening my backup
    http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201061.png
    error message upon trying to backup
    http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201-1.png
    icon of backup drive
    http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201062.png
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    nomhak wrote:
    I went back and did a restore from my external harddrive hoping that would work, and it did. I can access my time machine backups from my external harddrive but cannot do so through my own control.
    What is that, a "clone?" What do you mean by "cannot do so through my own control."?
    What should I do? Should I reformat my external harddrive? Which would suck because I'm a paranoid freak and if something would happen during the reformatting I will lose literally over a year of work that is crucial.
    Again, what's on that drive? Do you have a clone and TM backups on the same external? If so, are they in the same partition?
    error message upon trying to backup
    http://s91.photobucket.com/albums/k302/nomhak/?action=view&current=Screenshot201 0-03-01atMarch1-201-1.png
    This one says you need to repair or reformat the disk; that means your backups are corrupted.
    Try to do a +*Repair Disk+* (not permissions) on it.
    If there are errors that Disk Utility can't fix, or the +*Repair Disk+* option is grayed out (meaning OSX has already determined that it can't fix it), post back.

  • Problem with External Hard Drive - Firewire

    I have a problem with a *300GB Venus DS3 Hard Disk* / USB 2.0 - Firewire 400 (not sure if 400).
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    I suspect the problem is in the size of the drive. You say the drive was formatted for Mac and Windows. How did you do that? With older Macs, there is a 128 gB limit on drive size.
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    Another possibility is to connect the drive to a Windows machine and re-format it into 3 volumes, each less than 128 gB. The Mac should be able to see the partitions.
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    • Inside the AMS enclosure, the drive is a standard ATA/IDE drive. That you can use the drive with a USB connection is proof the drive itself is working.
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  • Is it a hardware or software problem with my hard drive?

    A few days ago, I was burning a dvd on my Powerbook G4. It was taking a few minutes and I left. When I came back the dvd burn had completed but my screen was filled with a lot of text and codes. It was also frozen, all I could do was force the machine to quit. It said I had a corrupt stack and system failure. When I tried to restart, the computer failed to find a start-up disk. Using an option key hold down on start and the OS 10.4 installation disk I was able to get started. When ran disk first aid, the internal drive had file structure problems with bit maps and trees not large enough(??), or something like that. So I asked disk first aid to repair the hard drive. It whirred, and after a bit it said the hard drive was repaired. When I restarted from the repaired drive, things seemed ok, but not for long. Again everything froze up. I repeated the option start-up and disk repair. Again the utility found problems and repaired them. Same story when I restarted.
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  • InDesign CS2 has problems with multiple hard drives

    I have a mac pro that has two external hard drives attached to it. One is connected through usb and the other firewire. When ever I try to open an inDesign file on the hard drive that mounted second I get an error message. However I the hard drive that mounted first works just fine.
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    I've not had any such problem. It's been a while since I used CS2, but I definitely used it on computers with more than one disk attached. I don't think I had a mix of FireWire and USB drives though.
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  • Problems with External Hard drive, will not mount and errors in disk utilit

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    Ever since using linux i've always had the same problem. Whenever i connect a hard-drive, it keeps disconnecting/ spitting input-ouptut errors.
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    cp: cannot create directory ‘/mnt/usb/music/Daft Punk - Discography - 1994-2013’: Read-only file system
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    [22951.444217] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
    [22966.616452] usb 1-1: device descriptor read/64, error -110
    [22981.892003] usb 1-1: device descriptor read/64, error -110
    [22982.155518] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
    [22997.327767] usb 1-1: device descriptor read/64, error -110
    [23012.603571] usb 1-1: device descriptor read/64, error -110
    [23012.867002] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
    [23017.881048] xhci_hcd 0000:00:14.0: Command completion event does not match command
    [23017.881078] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23023.098593] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23023.302055] usb 1-1: device not accepting address 19, error -62
    [23023.462289] usb 1-1: reset high-speed USB device number 19 using xhci_hcd
    [23028.476297] xhci_hcd 0000:00:14.0: Command completion event does not match command
    [23028.476314] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23033.693797] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23033.897336] usb 1-1: device not accepting address 19, error -62
    [23033.897435] usb 1-1: USB disconnect, device number 19
    [23033.903973] sd 10:0:0:0: [sdd] UNKNOWN Result: hostbyte=0x01 driverbyte=0x00
    [23033.903976] sd 10:0:0:0: [sdd] CDB:
    [23033.903977] cdb[0]=0x2a: 2a 00 03 90 e5 10 00 00 f0 00
    [23033.903982] blk_update_request: I/O error, dev sdd, sector 59827472
    [23033.903985] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478464)
    [23033.903987] buffer_io_error: 4990 callbacks suppressed
    [23033.903988] Buffer I/O error on device sdd1, logical block 7478178
    [23033.903990] Buffer I/O error on device sdd1, logical block 7478179
    [23033.903991] Buffer I/O error on device sdd1, logical block 7478180
    [23033.903992] Buffer I/O error on device sdd1, logical block 7478181
    [23033.903993] Buffer I/O error on device sdd1, logical block 7478182
    [23033.903994] Buffer I/O error on device sdd1, logical block 7478183
    [23033.903995] Buffer I/O error on device sdd1, logical block 7478184
    [23033.903996] Buffer I/O error on device sdd1, logical block 7478185
    [23033.903997] Buffer I/O error on device sdd1, logical block 7478186
    [23033.903998] Buffer I/O error on device sdd1, logical block 7478187
    [23033.904015] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478524)
    [23033.904027] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478554)
    [23033.904050] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478584)
    [23033.904066] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478614)
    [23033.904080] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478644)
    [23033.904095] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478674)
    [23033.904110] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478704)
    [23033.904124] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478734)
    [23033.904139] EXT4-fs warning (device sdd1): ext4_end_bio:317: I/O error -5 writing to inode 16777759 (offset 0 size 8388608 starting block 7478764)
    [23033.905630] sd 10:0:0:0: [sdd] UNKNOWN Result: hostbyte=0x01 driverbyte=0x00
    [23033.905632] sd 10:0:0:0: [sdd] CDB:
    [23033.905633] cdb[0]=0x2a: 2a 00 03 90 e6 00 00 00 f0 00
    [23033.905639] blk_update_request: I/O error, dev sdd, sector 59827712
    [23033.906165] Aborting journal on device sdd1-8.
    [23033.906176] JBD2: Error -5 detected when updating journal superblock for sdd1-8.
    [23033.906270] EXT4-fs (sdd1): Delayed block allocation failed for inode 16777761 at logical offset 0 with max blocks 2048 with error 30
    [23033.906272] EXT4-fs (sdd1): This should not happen!! Data will be lost
    [23033.906276] EXT4-fs error (device sdd1) in ext4_writepages:2395: Journal has aborted
    [23033.906793] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.906801] EXT4-fs error (device sdd1): ext4_journal_check_start:56: Detected aborted journal
    [23033.906802] EXT4-fs (sdd1): Remounting filesystem read-only
    [23033.906803] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.906808] EXT4-fs (sdd1): ext4_writepages: jbd2_start: 9223372036854775807 pages, ino 16777762; err -30
    [23033.907641] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907644] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.907690] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907692] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.907736] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907738] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.907771] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907773] EXT4-fs (sdd1): previous I/O error to superblock detected
    [23033.907805] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907845] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907886] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907919] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23033.907947] EXT4-fs error (device sdd1): ext4_find_entry:1289: inode #16515073: comm cp: reading directory lblock 0
    [23034.490498] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff880225074480
    [23034.490502] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff8802250744c8
    [23220.391199] usb 1-1: new high-speed USB device number 54 using xhci_hcd
    [23235.563509] usb 1-1: device descriptor read/64, error -110
    [23250.839126] usb 1-1: device descriptor read/64, error -110
    [23251.102653] usb 1-1: new high-speed USB device number 55 using xhci_hcd
    [23266.274917] usb 1-1: device descriptor read/64, error -110
    [23281.550616] usb 1-1: device descriptor read/64, error -110
    [23281.814174] usb 1-1: new high-speed USB device number 56 using xhci_hcd
    [23286.831502] xhci_hcd 0000:00:14.0: Command completion event does not match command
    [23286.831579] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23292.049048] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23292.252556] usb 1-1: device not accepting address 56, error -62
    [23292.412732] usb 1-1: new high-speed USB device number 57 using xhci_hcd
    [23297.426714] xhci_hcd 0000:00:14.0: Command completion event does not match command
    [23297.426728] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23302.644273] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
    [23302.847753] usb 1-1: device not accepting address 57, error -62
    [23302.847781] usb usb1-port1: unable to enumerate USB device
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    There is a whole lot of bad going on there.
    There are problems both drive errors and USB errors.  I don't believe it.
    I have a hunch the drive is starving for power. 
    USB devices are supposed to function all the way down to 4.25V.  Not all do.
    USB ports are supposed to be able to deliver 4.25V at the end of the cable at 500mA.  Not all do.
    USB 2.0 devices are not supposed to draw more than 100mA unless they negotiate for more.  Some violate that.
    USB 2.0 devices are never supposed to draw more than 500mA. Some violate that.  Especially disk drives.
    My guess is that your drive is drawing excess current and the voltage drop through the port and cable are dropping you below 4.25; or at least below the voltage that your drive goes "Tango Uniform"[1].   Does your drive have the option for external power?  If so try it.  Following up on wtx's comment;  USB 3.0 is capable of delivering more power.   Also, some drives have used a cable that violates just about every aspect of the USB specification:  A "Y" cable that plugs into two host ports to provide more power to the guest.  I despise this solution with every fiber of my electrical engineering existence; never-the-less, you might try one.
    edit:  [1] Teats Up.
    Last edited by ewaller (2015-04-04 17:02:04)

  • Problem with External Hard Drive

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    It's a problem with your External Hard Drive and/or its wire i hear you say. However, the External works fine when plugged into my Windows Laptop.
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    https://discussions.apple.com/message/16276201#16276201

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