Mavericks 10.9.1 won't shutdown or restart

Just upgraded to 10.9.1 Mavericks. Since upgrading, my MacBook Pro won't shutdown or restart; nothing happens after instigating, then after a few minutes a dialogue box appears saying an open application prevented the action.
I have tried to upgrade to 10.9.2 via the App Store but it requires a restart to complete... Same with using the direct downoad link from the Apple site. No external drives or peripherals attached via USB or Firewire. In order to shutdown I have to force it by holding down the power button. Otherwise the system is functioning fine.
Any ideas? If you need system logs just point me in the right direction...
Cheers guys

It appears there was some element of Chrome or Mail which was preventing the shutdown/restart sequence. Looks like I've fixed it by searching for Mail processes in Activity Monitor and force quitting those, and trashing Chrome (also using AppTrap to delete the prefs too) and reinstalling Chrome.
Just in case anyone else has this problem when upgrading to Mavericks.

Similar Messages

  • Won't shutdown or restart unless hard boot - SMCFanControl Application

    I have quite a bit of installed hardware so I thought SMCFanControl would be a good idea. However, it seems that I can reproduce a problem I'm having when utilizing the SMC app.
    Problem:
    1. Won't shutdown or restart unless a power boot is performed
    2. Many applications lock up and won't even force quit.
    3. Can't reboot locked apps after force quitting when I re-click in dock.
    Noticed:
    I don't seem to have a problem unless I've at some point started ( or even after I've manually quit ) SMCFanControl. BTW I don't have it to start on login. But once I've used SMC after booting, no matter what, that is when the issues seem to begin. So I tried quitting prior to shutdown. Didn't work.
    Question: Has anyone else experienced unexplained lock ups, non forceable quits on apps, no shutdown or startup without boot, whom also has SMCFanControl? Has anyone found a solution to this problem as I REALLY NEED some sort of cooling mechanism. Because without SMC, I'm running about 150 farrenheit and I can't get the room any colder without locking up myself!
    P.S. I've tried resetting the PRAM or VRam or whatever Ram is reset when you power up, holding the power button in while then pushing Command, Alt, "R" at the same time until it does that long beep.
    The only solution found so far is unnacceptable, which is leaving SMC turned off permanently.
    Thanks,
    Videoguy_511

    Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply.  Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself.  I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues. 
    This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative.  This turned out to be a complete waste of time just being a public forum with no Apple employee involved.  I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question. 
    BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.}  No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you. 
    So again Babowa you were so wrong...... and I am right.
    Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine.

  • HT1557 10.9.2 update won't update on my imac 2010 at all, and now my computer won't shutdown or restart without a hard boot.  Did anyone have this same problem and figure out how to fix it?

    So for the past few weeks I've been trying to update the 10.9.2 update on my imac (2010 - 21.5 inch) and when I attempt to try to update the software my screen goes grey with a Software Updater top bar the shows up on the top of the grey screen and then just quits doing anything (except the screen saver which works after nothing else happens - and that shows you how long I've been waiting for the grey screen to magically do something.  I've attempted downloading the software update then installing it but the same thing happens.  I don't think any of my 3rd party software is the cause of this and i'd rather not uninstall the programs since the update won't even do anything.  Utility is telling me nothing but the usual ARD element unable to be modified.
    With the several failed attempts at installing this update (probably around 15x) my computer will not shutdown nor restart on command anymore.  The only way I can shut it down is holding the power button.
    I used to have so much faith in Apple products and used to be a devoted user, but since Jobs passed away the direction of Apple has gone down the toilet.

    Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply.  Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself.  I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues. 
    This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative.  This turned out to be a complete waste of time just being a public forum with no Apple employee involved.  I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question. 
    BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.}  No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you. 
    So again Babowa you were so wrong...... and I am right.
    Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine.

  • MacBook Pro won't shutdown or restart properly

    I am having difficulty shutting down or restarting my core 2 duo macbookpro. When trying to shutdown or restart normally (either by clicking on the blue apple logo on the menu bar and clicking shutdown/restart or by tapping the power button and clicking shutdown/restart), OSX closes all running programs, everything (icons, menubar, dock, etc) disappears except for the wallpaper, and then the screen turns a little dim like the mac is about to shutdown and the little circle (progress) shows it's running. So far everything is completely normal. the problem is that it stays that way and never restarts or shuts down. eventually, i have to restart manually by holding down the power button. I've waited for long periods of time - nothing happens.
    moreover, I have to say that this is not after I've installed anything. it's just the way it is & this laptop is completely new.
    ANY type of help or solution would be great.
    Thanks.

    Sounds like you've got an application hanging on shutdown.
    Try this:
    Close all applications. Open Activity Monitor in Applications>Utilities. Have only "My Processes" showing. Sort them by name. Do you see any addons or extra applications you've installed in this list? If so, end the process. If you see something you don't recognize at all, ask about it. Once you've killed all the processes related to addons, try shutting down the computer.
    ~Lyssa

  • 10.6.7 won't shutdown or restart

    When i click the shutdown or restart buttons i the apple menu, nothing happens. The window i was on is deactivated, but i never get the shutdown dialog box. This happens for both shutdown and restart. Same issue when i hit the power button and when i try to restart of updates. It really need to fix this because i can no longer get updates.

    Try repairing your permissions from within the Disk Utility App.  You will find the Disk Utility App inside the Utilities Folder of the Application folder.
    Go to Applications > Utilities > Disk Utility
    Launch Disk Utility
    Select your hard drive on the left hand side bar
    Click on Repair Disk Permissions
    **It can take a while to repair permissions...so before you have a cup of coffee brewing this morning.
    Message was edited by: Reborn a Mac

  • Intel Mac Mini won't Shutdown or Restart

    I have searched the forum with no joy.
    Apple/Restart/ OK
    Wait 60 seconds
    Reports random app not closing/OK
    Close all apps.
    Apple/Restart/OK
    Wait 60+ seconds
    Menu Bar shutsdown, Dock still visible
    Reports Finder will not close
    Only way out now to Power off.
    Once rebooted it still will not restart or shutdown without pulling the plug.
    How can I make this machine Restart?
    Any ideas please
    Thanks, it's my wife's machine and she is getting pissy

    Now to find out why every time the mini reboots it requires me to specify the wireless network to attach to.
    In System Preferences Network pane, select Airport in the sidebar. Click the Advanced button. In the Airport tab, your wireless network(s) should be the only one(s) listed as Preferred Networks. Make sure the check box for +Remember any network this computer has joined+ is checked.
    Back in the main Network pane, if Airport is the primary networking service being used, it should be at the top of the list of services. You can change the order by clicking on the little gear icon and selecting +Set Service Order+. You may also want to remove any networking services you do not use, such as FireWire and Bluetooth.
    For the Time Machine, how about opening System Preferences +Time Machine+ pane, clicking on +Change Disk+ button and reselecting the Time Capsule disk.

  • HT5953 I am using MacBook Pro, After upgrading to OS X Mavericks, Mac is not always getting shutdown or restart

    Mac is not getting shut down after updating to new OS X 9.2

    9.2 isn't out yet.
    Try a SMC reset: Intel-based Macs: Resetting the System Management Controller (SMC)

  • Since Mavericks Upgrade iMac won't shutdown with network cable plugged in

    Since Upgrading to Mavericks my iMac won't shutdown - just stays on grey timer screen.
    I tried multiple fixes from forum suggestions.
    If I unplug the network cable it seems to shutdown fine.
    How can I fix this issue?

    I am working with a T42 (old computer) and it will not boot into Windows with network cable plugged in. It hangs just after the Windows splash screen. Unplug the cable turn off and back on and it works fine.

  • Yosemite Won't Shutdown With External Monitor Connected

    Hi there...
    I have a MBP 2010 and I've updated Yosemite from Mavericks. Now I'm running the latest 10.10.2.
    Ever since I updated to Yosemite, I have had this problem of my computer won't shutdown when an External monitor is connected. This happens only when I put my computer to sleep.However, if I restart the computer and after logged in to the user and tried to shutdown, it shutdown without any problem. Every time I shutdown it just hangs and I had to force shutdown by press and hold the power button. Which I'm sure is not a proper way.
    Right now only my external monitor connected to my MBP. So I did unplugged the ext. monitor and tried shutdown and it works fine. But it think this is the temporary solution that I've found but it is annoying to unplug everytime I wanted to shutdown and plug it back in once the computer is up and running. Which is not idle solution at all.
    Am I the only one or a lot of people facing this issue? If there is a solution please share. Very much appreciated. Thanks.

    Updated to 10.10.3 and the problem still persist. Still unable to shutdown or restart after wake up from sleep.
    Any one affected? Is it something to do with Gfx card?

  • I updated the maverick and now mail won't open at all

    i updated the maverick and now mail won't open at all

    Have you tired opening it from the Applications folder?
    What happens when you try to open Mail?

  • Anyone solved the "won't shutdown" problem?

    one of the OS updates tried to fix it a while back, but like many my computer still won't shutdown. this has happened ever since i upgraded to leopard and installed my time capsule (not sure if time capsule is part of the problem). even when my computer does shutdown it hangs for a long time before doing so - most of the time it never shuts down (i get the white spinning disc for a while then it finally disappears but no shutdown). i am seriously thinking about rolling back my OS to tiger. doing a hard shutdown time after time i'm sure is not doing my HD any favors.

    Try logging out before shutting down. Logging out clears out your ram. Shut downs should be instant. Your computer may be getting hung up on something. This could be clearing the ram, emptying the cache if your browser is still open, writing some unsaved data to your hard disk, etc. It may be having a difficult time doing one of these standard tasks and therefore "forgets" to shut down. Logging out first will eliminate most of these, and will be much better on your computer. Also make sure you close any open applications before you shut down. The only apps you should have open are Finder and Backup. Google DT search (if you use it instead of spotlight) and other apps are okay as well, but can slow down your computer.

  • 9i on Redhat Linux 8: 9i won't shutdown automatically during OS shutdown

    Hello. I have 9.2.0.1.0 on Redhat Linux 8.0. After a lot of hassle, I finally got it starting automatically on OS startup. Now, the instance just won't shutdown during OS shutdown. The dbora script is fine; I could start/shutdown the instance using it. The rc?.d/K??dbora script works fine too; I could use it to shutdown the instance. But if I shutdown the OS, the instance just won't shutdown automatically. Any clue?
    Brian
    [email protected]

    Hi,
    RedHat checks for a file on /var/lock/subsys/<script name> to later execute the corresponding shutdown script.
    In your startup script you must create a file in that directory, referencing the name of your script. For example, if your script is called dbora, you must use this instruction to create this file:
    touch /var/lock/subsys/dbora
    at the end of the 'start' code of your dbora script.
    And, you must put the instruction
    rm -f /var/lock/subsys/dbora
    at the end of the 'stop' code of your dbora script.
    For example, your dbora script could look like this:
    case "$1" in
    start)
    ... // your initialization code here
    touch /var/lock/subsys/dbora
    stop)
    ... // your shutdown code here
    rm -f /var/lock/subsys/dbora
    ... // other code
    Please write me if this doesn't work for you,
    JLA

  • My computer won't shutdown and sleep

    I'm using Windows 8.1 Pro x64 and my computer won't shutdown and sleep. When i try to shutdown pc, everything shutsdown (hdd etc.) but only fans and led's stay on. I have to press power button to shut it down. Even i try to sleep the pc everything shutsdown
    but fans and stuff is still on i have to press power button to completely turn it off. I tried to write powercfg -energy code to command prompt and i got 8 errors and 7 warnings. How to solve that problem?
    This is what i got:
    Power Efficiency Diagnostics Report
    Computer Name
    DARKORION11
    Scan Time
    2014-08-13T14:06:49Z
    Scan Duration
    60 seconds
    System Manufacturer
    System manufacturer
    System Product Name
    System Product Name
    BIOS Date
    03/18/2014
    BIOS Version
    0805
    OS Build
    9600
    Platform Role
    PlatformRoleDesktop
    Plugged In
    true
    Process Count
    67
    Thread Count
    971
    Report GUID
    {ca7e44e7-3f05-4462-9ce9-72cb0493f6df}
    Analysis Results
    Errors
    System Availability Requests:System Required Request
    The program has made a request to prevent the system from automatically entering sleep.
    Requesting Process
    \Device\HarddiskVolume1\Program Files\Windows Media Player\wmpnetwk.exe
    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Driver Name
    \FileSystem\srvnet
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Composite Device
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_09DA&PID_90C0
    Port Path
    1,5
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Root Hub
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_8086&PID_1E26
    Port Path
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    Generic USB Hub
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_8087&PID_0024
    Port Path
    1
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Composite Device
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_09DA&PID_9090
    Port Path
    1,6
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute
    the most to total processor utilization.
    Average Utilization (%)
    6.38
    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
    Warnings
    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to
    multimedia playback or graphical animations.
    Current Timer Resolution (100ns units)
    10005
    Maximum Timer Period (100ns units)
    156250
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period
    10000
    Requesting Process ID
    4120
    Requesting Process Path
    \Device\HarddiskVolume1\Windows\System32\audiodg.exe
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    2428
    Average Utilization (%)
    1.21
    Module
    Average Module Utilization (%)
    \Program Files (x86)\Google\Chrome\Application\36.0.1985.125\chrome_child.dll
    0.96
    \SystemRoot\system32\ntoskrnl.exe
    0.10
    0.03
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    3096
    Average Utilization (%)
    1.14
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\chrome.dll
    0.61
    \SystemRoot\system32\ntoskrnl.exe
    0.20
    \SystemRoot\System32\win32k.sys
    0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    2956
    Average Utilization (%)
    0.61
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\libglesv2.dll
    0.12
    \Device\HarddiskVolume1\Windows\SysWOW64\atidxx32.dll
    0.12
    \Device\HarddiskVolume1\Program Files (x86)\Google\Chrome\Application\36.0.1985.125\chrome_child.dll
    0.10
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    4512
    Average Utilization (%)
    0.45
    Module
    Average Module Utilization (%)
    \Program Files (x86)\Google\Chrome\Application\36.0.1985.125\chrome_child.dll
    0.36
    \SystemRoot\system32\ntoskrnl.exe
    0.04
    \SystemRoot\SysWOW64\ntdll.dll
    0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    dwm.exe
    PID
    880
    Average Utilization (%)
    0.21
    Module
    Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe
    0.04
    \Device\HarddiskVolume1\Windows\System32\dwmcore.dll
    0.04
    \Device\HarddiskVolume1\Windows\System32\atidxx64.dll
    0.03
    Information
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period
    10000
    Requesting Process ID
    4120
    Requesting Process Path
    \Device\HarddiskVolume1\Windows\System32\audiodg.exe
    Calling Module Stack
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll
    \Device\HarddiskVolume1\Windows\System32\AudioEng.dll
    \Device\HarddiskVolume1\Windows\System32\audiodg.exe
    \Device\HarddiskVolume1\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume1\Windows\System32\combase.dll
    \Device\HarddiskVolume1\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll
    \Device\HarddiskVolume1\Windows\System32\kernel32.dll
    \Device\HarddiskVolume1\Windows\System32\ntdll.dll
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name
    OEM Balanced
    Plan GUID
    {381b4222-f694-41f0-9685-ff5bb260df2e}
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality
    Balanced
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode
    Optimize for Video Quality
    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer
    to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported
    false
    S2 Sleep Supported
    false
    S3 Sleep Supported
    true
    S4 Sleep Supported
    true
    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported
    false
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    0
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    1
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    2
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    3
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.

    I've just updated my LAN driver and tested again. This is what i got:
    Power Efficiency Diagnostics Report
    Computer Name
    DARKORION11
    Scan Time
    2014-08-14T09:48:32Z
    Scan Duration
    60 seconds
    System Manufacturer
    System manufacturer
    System Product Name
    System Product Name
    BIOS Date
    03/18/2014
    BIOS Version
    0805
    OS Build
    9600
    Platform Role
    PlatformRoleDesktop
    Plugged In
    true
    Process Count
    77
    Thread Count
    1286
    Report GUID
    {25c91f45-b37e-445f-89b7-e2425a6c60f9}
    Analysis Results
    Errors
    Power Policy:Disk idle is disabled (Plugged In)
    The disk is not configured to turn off after a period of disk inactivity.
    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Requesting Driver Instance
    ROOT\MEDIA\0000
    Requesting Driver Device
    DFX Audio Enhancer 11.1
    System Availability Requests:System Required Request
    The device or driver has made a request to prevent the system from automatically entering sleep.
    Requesting Driver Instance
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&3ad857fa&0&0001
    Requesting Driver Device
    Realtek High Definition Audio
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Root Hub
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_8086&PID_1E26
    Port Path
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    Generic USB Hub
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_8087&PID_0024
    Port Path
    1
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Composite Device
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_09DA&PID_90C0
    Port Path
    1,5
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    USB Composite Device
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_09DA&PID_9090
    Port Path
    1,6
    USB Suspend:USB Device not Entering Selective Suspend
    This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
    Device Name
    Xbox 360 Controller for Windows
    Host Controller ID
    PCI\VEN_8086&DEV_1E26
    Host Controller Location
    PCI bus 0, device 29, function 0
    Device ID
    USB\VID_046D&PID_C21F
    Port Path
    1,7
    CPU Utilization:Processor utilization is high
    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute
    the most to total processor utilization.
    Average Utilization (%)
    8.94
    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
    Warnings
    Platform Timer Resolution:Platform Timer Resolution
    The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to
    multimedia playback or graphical animations.
    Current Timer Resolution (100ns units)
    10005
    Maximum Timer Period (100ns units)
    156250
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period
    10000
    Requesting Process ID
    5024
    Requesting Process Path
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Platform Timer Resolution:Outstanding Timer Request
    A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
    Requested Period
    10000
    Requesting Process ID
    1120
    Requesting Process Path
    \Device\HarddiskVolume4\Windows\System32\audiodg.exe
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    4868
    Average Utilization (%)
    2.39
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll
    1.97
    0.19
    \SystemRoot\system32\ntoskrnl.exe
    0.11
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    348
    Average Utilization (%)
    1.07
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome.dll
    0.64
    \SystemRoot\system32\ntoskrnl.exe
    0.17
    \SystemRoot\System32\win32k.sys
    0.07
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    DFX.exe
    PID
    1988
    Average Utilization (%)
    1.02
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume4\Program Files (x86)\DFX\DFX.exe
    0.75
    \SystemRoot\system32\ntoskrnl.exe
    0.15
    \Device\HarddiskVolume4\Windows\SysWOW64\AudioSes.dll
    0.02
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    4284
    Average Utilization (%)
    0.54
    Module
    Average Module Utilization (%)
    0.35
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll
    0.17
    \SystemRoot\system32\ntoskrnl.exe
    0.01
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    audiodg.exe
    PID
    1120
    Average Utilization (%)
    0.43
    Module
    Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe
    0.13
    \Device\HarddiskVolume4\Windows\System32\RltkAPO64.dll
    0.09
    \Device\HarddiskVolume4\Windows\System32\AudioEng.dll
    0.09
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    WWAHost.exe
    PID
    4840
    Average Utilization (%)
    0.39
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume4\Windows\System32\MP3DMOD.DLL
    0.20
    \Device\HarddiskVolume4\Windows\System32\RESAMPLEDMO.DLL
    0.12
    \SystemRoot\system32\ntoskrnl.exe
    0.00
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    chrome.exe
    PID
    1944
    Average Utilization (%)
    0.33
    Module
    Average Module Utilization (%)
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\libglesv2.dll
    0.07
    \SystemRoot\system32\ntoskrnl.exe
    0.06
    \Device\HarddiskVolume4\Windows\SysWOW64\atidxx32.dll
    0.06
    CPU Utilization:Individual process with significant processor utilization.
    This process is responsible for a significant portion of the total processor utilization recorded during the trace.
    Process Name
    explorer.exe
    PID
    2972
    Average Utilization (%)
    0.25
    Module
    Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe
    0.08
    \SystemRoot\System32\win32k.sys
    0.05
    \Device\HarddiskVolume4\Windows\System32\WindowsCodecs.dll
    0.04
    Information
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period
    10000
    Requesting Process ID
    5024
    Requesting Process Path
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Calling Module Stack
    \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
    \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume4\Program Files (x86)\Google\Chrome\Application\36.0.1985.143\chrome_child.dll
    \Device\HarddiskVolume4\Windows\SysWOW64\kernel32.dll
    \Device\HarddiskVolume4\Windows\SysWOW64\ntdll.dll
    Platform Timer Resolution:Timer Request Stack
    The stack of modules responsible for the lowest platform timer setting in this process.
    Requested Period
    10000
    Requesting Process ID
    1120
    Requesting Process Path
    \Device\HarddiskVolume4\Windows\System32\audiodg.exe
    Calling Module Stack
    \Device\HarddiskVolume4\Windows\System32\ntdll.dll
    \Device\HarddiskVolume4\Windows\System32\AudioEng.dll
    \Device\HarddiskVolume4\Windows\System32\audiodg.exe
    \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume4\Windows\System32\combase.dll
    \Device\HarddiskVolume4\Windows\System32\rpcrt4.dll
    \Device\HarddiskVolume4\Windows\System32\ntdll.dll
    \Device\HarddiskVolume4\Windows\System32\kernel32.dll
    \Device\HarddiskVolume4\Windows\System32\ntdll.dll
    Power Policy:Active Power Plan
    The current power plan in use
    Plan Name
    OEM Balanced
    Plan GUID
    {381b4222-f694-41f0-9685-ff5bb260df2e}
    Power Policy:Power Plan Personality (Plugged In)
    The personality of the current power plan when the system is plugged in.
    Personality
    Balanced
    Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
    The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
    Power Policy:Video quality (Plugged In)
    Enables Windows Media Player to optimize for quality or power savings when playing video.
    Quality Mode
    Optimize for Video Quality
    Battery:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.
    Platform Power Management Capabilities:Supported Sleep States
    Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer
    to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
    S1 Sleep Supported
    false
    S2 Sleep Supported
    false
    S3 Sleep Supported
    true
    S4 Sleep Supported
    true
    Platform Power Management Capabilities:Connected Standby Support
    Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
    Connected Standby Supported
    false
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    0
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    1
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    2
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Platform Power Management Capabilities:Processor Power Management Capabilities
    Effective processor power management enables the computer to automatically balance performance and energy consumption.
    Group
    0
    Index
    3
    Idle State Count
    3
    Idle State Type
    ACPI Idle (C) States
    Nominal Frequency (MHz)
    3301
    Maximum Performance Percentage
    100
    Lowest Performance Percentage
    48
    Lowest Throttle Percentage
    48
    Performance Controls Type
    ACPI Performance (P) / Throttle (T) States
    Device Drivers:Analysis Success
    Analysis was successful. No energy efficiency problems were found. No information was returned.

  • Updated to maverick and my mac won't open

    I just updated my mac with maverick and now it won't open

    Hi Barney,
    After startup, the computer stops responding and display's only gray screen with the Apple logo & spinning globe.
    I have restarted the computer several times with the same result.
    I contacted apple support & they instructed me to restart the computer and hold down certain keys (ctrl,options?, P & R) this brought up a dialouge box and I selected fix OS.
    This didn't fix the problem, and the apple help person advised my OS may be corrupted & I need to back up my stuff onto an external hard drive & then they will reinstall the OS.
    I am not particularly computer savvy and this 'glitch' in the maverick download has really f*cked me off as I cant work from home until I buy an external hard drive and get it sorted...... 
    That's is my whinge.....

  • I've upgraded my mini mac to os x mavericks but now it won't work.  I can't use the internet or photoshop etc... can anyone help?

    I've upgraded my mini mac to os x mavericks but now it won't work.  I can't use the internet or photoshop etc... can anyone help?

    Hardware Information:
              Mac mini - model: Macmini3,1
              1 2.26 GHz Intel Core 2 Duo CPU: 2 cores
              2 GB RAM
    Video Information:
              NVIDIA GeForce 9400 - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 1:0:4
    Disk Information:
              Hitachi HTS543216L9SA02 disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 159.18 GB (62.27 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              PIONEER DVD-RW  DVRTS08 
    USB Information:
              SanDisk Cruzer Edge 4 GB
                        NO NAME (disk1s1) /Volumes/NO NAME: 4 GB (162.5 MB free)
              Apple, Inc. Keyboard Hub
                        Apple, Inc Apple Keyboard
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
    Configuration files:
              /etc/hosts - Count: 30
    Startup Items:
              HWNetMgr: Path: /Library/StartupItems/HWNetMgr
              HWPortDetect: Path: /Library/StartupItems/HWPortDetect
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [System] com.epson.epw.agent.plist 3rd-Party support link
              [System] com.kodak.BonjourAgent.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
              [System] com.waltop.waltoptablet.plist 3rd-Party support link
              [invalid] KodakAiOBonjourAgent
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.akamai.client.plist 3rd-Party support link
              [not loaded] com.akamai.single-user-client.plist 3rd-Party support link
              [not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Skype
              Dropbox 17-33-15
              SpyderUtility
              Dropbox
              Launch Nikon Message Center 2
              FKeyHandlerX
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 11.5.502.110 3rd-Party support link
              Flash Player: Version: 11.5.502.110 Cannot contact Adobe
              iPhotoPhotocast: Version: 7.0
              QuickTime Plugin: Version: 7.7.3
              AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
    3rd Party Preference Panes:
              Akamai NetSession Preferences  3rd-Party support link
              BrowserPlus  3rd-Party support link
              Flash Player  3rd-Party support link
              Growl  3rd-Party support link
              Rapport  3rd-Party support link
    Old Applications:
              /Users/[redacted]/Applications/Akamai
                        checkclientstatus:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        macui:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Akamai NetSession Uninstaller:          Version: 1.0 - SDK 10.5 3rd-Party support link
              Epson Printer Utility 4:          Version: 9.00 - SDK 10.5 3rd-Party support link
                        /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   0%          mDNSResponder
                   0%          aosnotifyd
    Top Processes by Memory:
              109 MB          com.apple.IconServicesAgent
              63 MB          Dropbox
              63 MB          Mail
              57 MB          mds_stores
              55 MB          Finder
    Virtual Memory Information:
              348 MB          Free RAM
              741 MB          Active RAM
              411 MB          Inactive RAM
              290 MB          Wired RAM
              315 MB          Page-ins
              0 B          Page-outs

Maybe you are looking for

  • Possible to change default alarm from "Message with Sound" to "Email"?

    I was wondering if there is a way to change the default alarm when creating an event in iCal, from "Message with sound" to "Email". The option is not available in preferences, and I was just hoping that there might be a way to change the default, usi

  • Accessing the bean in JSPDynPage of PAI event

    Hi friends,    In the PAI event of JSPDynpage component iam accessing the bean thru the following stmt.   dynpagebean myNameContainer=(dynpagebean)myProfile.getValue("MyNameBean"); What string have to pass in the getValue() method? Iam giving the inp

  • How to do Validations on Incomming Idoc-XML In XI

    Hi all, I have Scenario Idoc--File, in this if my Idoc generated with 5 line items say 5 Materials. Say If the 3rd Material data is wrong , then the whole Idoc wil be failing in MONI. We implemented in mapping on how to through exceptions if there is

  • Transferrin Photo's from Mac to Mac

    Just bought brand new Macbook Pro. Currently have an Imac with a bunch of photo's on it in Iphoto. Also have a Network set-up in my house. Question is: What's the easiest way to transfer photo's from my Imac to my new Macbook Pro? Thx.

  • CP8 reports score not percentage to LMS using SCORM 2004 3rd edition

    Hi, I have 24 questions and when I answer 2 questions correctly I get a score of 20, (each question being worth 10 points), but it is possible to send to the LMS a percentage and not a total score?  This LMS does not calculate but just shows what is