Mavericks and Photoshop CC - blank white dialog boxes.

On Mavericks.  I'm getting white blank dialog boxes in Photoshop CC. Doesn't happen right away. It lets me work for a limited time then I get the blank boxes and can only Force Quit.  I don't use Suitcase but I do have a Wacom. iMac.

this is what WACOM responded to me:
Dear Felix,
We are sorry for the problem, but we cannot see such a problem in our tests. The PS menus are displayed
by Photohop and the graphics driver. The tablet is technically not in any way involved in showing any menus.
Nevertheless we have tested it here and unfortunately we cannot reproduce such a problem, neither in
Photoshop Elements nor in Photoshop CC. We have customers complaining about lags in Photoshop under
Maverick, but those customers do not have seen any problem with the display of menus. So not evryone has
problems with displaying the menus, but might depend on graphics cards or other system parameters.
As it is a wrong behaviour of Photoshop and not the tablet, the problem needs to be reported and
reproduced by Adobe. Adobe developers have Wacom tablets and are in close contact with Wacom.
If they can see a problem related to the Wacom driver, they can get direct assistance from us.
So far we can only recommend to update the graphics driver and update Photoshop. Perhaps you need
to uninstall and re-install Photoshop. We also recommend to set Photoshop preferences for the pointer
to ‘standard cursor’ and not to ‘precise cursor’. If it is on a multi-monitor configuration we suggest to disable
the option in Mission Control for ‘displays use separate spaces’. This is known to have problems with some
graphics cards.
Kind regards
Andy
WACOM technical Support

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