Mavericks and Quicktime

I've just upgraded to Mavericks and find many, although not all, of my Quicktime videos will not play. I tried downloading Quicktime 7 and transfering Quicktime from an old G5 computer but neither worked. Can this be fixed ? If not can I remove Mavericks and go back to Mountain Lion.

Paul, this is what I've done to get everything working in Mavericks.
Start with QT 7.6.6. - http://support.apple.com/kb/DL923
Get Perian, and install it. - http://perian.org
then VLC, - http://videolan.org
DivX - http://divx.com - and the
Flip4Mac package from Telestream - http://www.telestream.net/flip4mac/
This is what I've put into my system and so far I've gotten every file to run just ducky, even my oldest videos.
In System/Library/QuickTime
     ApleIntermediateCodec.component (should already be there)
     AppleMPEG2Codec.component (optional if you paid for it)
     DivX Decoder.component
     Flip4Mac WMV Advanced.component
     Flip4Mac WMV Export.component
     Flip4Mac WMV Import.component
In your Home/Library/QuickTime/
     AC3MovieImport.component
     Perian.component
For AC3 sound that is in most .mkv files, you need the A52Codec.component, here: https://dl.dropboxusercontent.com/u/34821905/A52Codec.component.zip - unzip the file and put the component into the System/Library/Audio/Plug-ins/Components..
Go back to your Perian settings and in the Audio Output button, set it to 'Multi Channel Sound' - Ignore the message Perian puts up and select it.
By doing a 'Get Info' on your files and where it says 'Open With' and default them to the QuickTime 7 and set it so it is the default for all the files of whichever type you use, it should work perfectly. So far I've gotten ALL my old videos to play.
.avi, .mov (with the AC3 sound), .wmv, .flv, .mp4 and .m4v.
Regards,
Deb.
Edited to add, Paul if you're a bit adventurous go get the app caled Pacifist and use it to open your Snow Leopard installer. IIRC, all the codecs can be found in the Extra Installs Package - that is where QT 7 resides on the disk. Using Pacifist you can have it unpack the QuickTime package onto your desktop and then grab those codecs and manually put them into the system folders - although that QT 7 installer you get from Apple should have put everything where it belongs - you never know if something's been changed.

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com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+\)$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/\./ { i++;n=n"\n"$1"\t"$3;} END { if(i>1) print n;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e netstat );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA\(|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " -i );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns Nets );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 38 55 68 57;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • HOW can I FIX Mavericks and Safari 7.0 to allow Gmail to work?  Gmail has been FUBAR'd since downloading Mavericks today.  Finally found the brute-force logout site to just getr logged out; can't keep doing that.  Other features no longer work, either.

    Made big mistake of downloading Mavericks today.
    Been struggling with all the FUBARd messes it caused, ALL DAY.
    Google basic buttons don't work--can't log out or other basic functions.
    Website use is impaired.
    It took almost 3 hours to do a basic online order on one of them--at this rate, I'll be out of business soon, and it's seriously impairing Christmas preparations!
    Google Voice/Video are screwed up, had to RE-download their voice/video plugin all over again--again.
    Voice/video quality is REALLY poor.
    Lag times in so many things are bad.
    Thought this would download WITH the better writing/bookkeeping programs--NOT!
    Mac Maps is piddle compaired with GoogleMaps.
    The Email program on the desktop is REALLY hard to use, has few useful functions.  It's MAYbe good if one only has ONE email; using it with severeal various email accounts is a serious liability in many ways--like filing, sorting, marking, etc.; no clear way to move email files to an external drive to save, to unload the HD.
    HOW can Safari and Mavericks be fixed?
    IF not, HOW can I REMOVE Mavericks and get back to Mountain Lion--which was not too great, but certainly more functional than Mavericks!
    I NEED my web-based emails to work--NOW...NOT when Mac finally gets around to fixing things sometime later.
    I NEED online ordering to work--NOW--not later when Mac finally gets around to fixing things.
    PLEASE someone--any help out there?  I couldn't even find but a rare hint that Safari 7.0 even exists--much less that anyone admits it's got problems, nor fixes for it.
    What to do?  Throw the whole unit out? Wipe and reboot?  Dumb it back to OS 10? HOW? WHAT?
    [freaking out here...]

    Zak Adelman, LexSchellings,
    It's a shiney new computer.  Came loaded with Mountain Lion.
    Too busy learning to use the blessed thing, to download anything....except...
    The only pluggin that had to be loaded, was Google Voice-Video pluggin, while Lion was still it's OS.  [AND been using the Safari that came already in it.]   Had to do that a couple times--nothing new there--that plug-in had to be re-loaded when using a PC, too--THAT happened even before Google slammed everyone into coerced use of it's Google+. 
        [I understood from others, that Firefox won't work in Mac units--or I woulda put that in it to see if that solved anything]
    This unit seemed a bit sluggish from the git-go, out-of-the-box. 
    I figured that was probly the local DSL here---rural DSL is...um...our DSL's not something to brag about, but it's the best we can do...
    The difference between speed of loading pages, etc. on the new Mac, was --not-- toooo terribly different--though yes, slower on Mac....and chalked it up to my inexperience with Mac. 
    Been trying to get things up and running for a bit over a month now.
    NOT doing very well at it--just barely getting by; rapidly falling behind what needs done [work]. 
    Google worked just --OK-- when OS was Lion, as did the Google voice/video--slower, and voice-video was kinda scratchy or glitchy, but worked enough to --get by--.
    Loading Mavericks, ruined that.  
    VOIP calls via Google talk have bad echio, static, cut-outs; video calling was pixilated or not working; WAS cued to re-load it's Voice-Video plug-in....which seemed to help a bit, though not very well; it only helped the Voice-Video some, not all--figured that was probably Google issues, less than Mac's, since Google has been increasingly dysfunctional as they have twisted it to be a social media-dominant thing.
    [[now seeking an email venue that does what Gmail was good at, including the Voice-video calling, that has no intention of turning itself inside out to be "social"]]
    Can't sign out of Gmail or Google+, nor use buttons in upper right corner with the drop-down menu.  
    NO buttons in upper right corner cluster on Gmail work, except the name+ button to toggle over to Google+---which I don't need! [yeah--THAT's a Google problem!] 
    Can only switch to HTML version by catching that button as the account signs in--if one fails to be fast enough with their fingers, it goes to Google+; can't get to email unless type in mail.google.com.
    Managed to catch that button today, and clicked to use HTML "permanently" until these issues get solved.
    ALSO:
    Have fairly new [about 1 year?] HP bluetooth printer-scanner. 
    BUT, after Mavericks loaded: it HAS the unit listed, HAS drivers for it, HP unit IS listed as default printer, everything --seems-- "go",
    .....except Mac keeps posting it's out of ink, and/or, not hooked up, and/or not turned on--even when it is on.
    It's SUPPOSED to be blue-toothing that printer/scanner.   
    It did it for Lion, before loading Mavericks, even though it was troublesome to get it to work, it at least HAD printed one document when Lion was the OS.  
    Thank you...Downloaded EtreCheck: 
    BTW:  Trying to copy/paste data from that check list, to this post, was achaic: 
    had to use Edit, select all, then use edit again to get it pasted--the mouse buttons weren't allowed to copy-paste using right-click functions [is this a relic limited-function "thing" with Mac?, or is it because I wanted to keep using this new wirless, non-Mac mouse?].
    Advice?
    See below...
    Hardware Information:          Mac mini (Late 2012)            Mac mini - model: Macmini6,1
                  1 2.5 GHz Intel Core i5 CPU: 2 cores;           8 GB RAM
    Additional:
       Monitor used = Visio flat screen. [not Mac]
       Keyboard = Logitech solar wireless [not Mac]
       Mouse = Logitech wireless
    Video Information:            Intel HD Graphics 4000 - VRAM: 1024 MB
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    System Software:
              OS X 10.9 (13A603) - Uptime: 2 days 19:33:25
    Disk Information:
              APPLE HDD ST500LM012 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (456.94 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              MediaTek Inc MT1806 
              Logitech Logitech USB Headset
              Logitech USB Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.google.keystone.daemon.plist
    Launch Agents:
              [loaded] com.google.keystone.agent.plist
              [loaded] com.hp.devicemonitor.plist
              [loaded] com.hp.messagecenter.launcher.plist
    User Launch Agents:
    User Login Items:
              iTunesHelper
              SpeechSynthesisServer
    3rd Party Preference Panes:
              Flash Player
    Internet Plug-ins::
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              Default Browser: Version: 537 - SDK 10.9
              o1dbrowserplugin: Version: 4.9.1.16010
          ======  npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5  ===[this was in red]=====
              googletalkbrowserplugin: Version: 4.9.1.16010
    Bad Fonts:
              None
    Old applications:
              HP Device Monitor:          Version: 2.7.0 - SDK 10.5
                        /Library/Printers/hp/hpio/HP Device Monitor.app
    Time Machine:
    ===      Time Machine not configured!  ===[this was in red]===
    Top Processes by CPU:
                   6%          WindowServer
                   4%          Safari
                   4%          SafariDAVClient
                   2%          EtreCheck
                   0%          com.apple.iCloudHelper
    Top Processes by Memory:
              303 MB          Mail
              270 MB          Safari    ======[this is version 7.0 ]======
              262 MB          mds_stores
              147 MB          softwareupdated
              147 MB          com.apple.IconServicesAgent
    Virtual Memory Statistics:
              1.77 GB          Free RAM
              2.85 GB          Active RAM
              2.36 GB          Inactive RAM
              1017 MB          Wired RAM
              4.64 GB          Page-ins
              111 MB          Page-outs

  • I received .mov via email and iMessage and quicktime tells me it can't open and to click tell me more for help

    I tried to open .mov from an email and imessage and quicktime says it cant open and to click tell me more but then it doesnt give any information. Ive never had a problem opening videos made from an iphone and emailed before. These arent long clips.

    i downloaded Quicktime 7 on my imac but it still wont open?
    MOV refers to the file container. (MOV is the generic Quicktime file container.) Unfortunately, there cam be many different problems here.
    1) People with different system configurations can place audio and/or video data not compatible with your system into MOV files, send them to you, and they will not play if you do not have the proper codecs installed for the QT 7 player to play them. Therefore, it is normally recommended that you determine what audio and video compression formats were used to create the original file. If the files do not open in either the QT X or QT 7 players, then you can check the file's "Get Info" window to see the the Mac OS X Finder recognizes the compressed data format(s). If it doesen't, them you can try opening the file in an alternate media player like VLC (free download) to see if that play can open, play, and/or tell you the compression formats. Lastly, if an app like VLC can't help you, you can download a generic media information app like MediaInfo (also a free download) to examine the file.
    2) Once you know the compression formats use in the file and the Mac OS X version, and QT player being used, it is usuall a simple matter to determine if the compression format is supposed to be compatible with the QT player used for your Mac OS X or IOS device. This will tetermine whether or not the file can be played natively or must be converted to a different compression format for playback
    3) In a very small percentage of cases, it may turn out that the file sent to you is either correpted or violates a security update installed on your system that prevents plaback. In the case of a corrupted file, about the only thing you can do as request the file be resent to you and hope for better results. In the case of a security problem, the file may be playable and/or convertable by a third-party application that gets around Apple's security trapping that prevents playback.
    4) In the future, if you have problems opening or playing a file, please be more specific as to the nature of the problem. Specify the specific modal message you are getting or describe whether the player quits without a message, crashes, or will not open under one user account but does open under another.
    and how would you resolve this issue on your iphone but updating quicktime player?
    Your original message did not indicate that you were trying to play the file on your iPhone. Since the QT 7 player better handles the playback of "legacy" compression formats—especially under Mavericks—many users are advised to install the QT 7 player to handle compression formats no longer playable by the new AVFoundation software embedded in Mavericks. In addition, the QT 7 player is supported by an older 32-bit structure embedded in the Mac OS X v10.6, 10.7, 10.8, and 10.9 operating systems which can still access third-party codecs if your system is configured for their use—another reason for keeping QT 7 installed on a computer system. Unfortunately, such options will not fix blayback problems on an IOS device where it is normally easier to convert unsupported compression formats to natively supported compression formats—primarily H.264 video with AAC audio in MOV, MP4, or M4V file containers.

  • I downloaded the new software mavericks and now some of the apps won't open

    i downloaded the new software mavericks and now some of the apps won't open

    mokugin wrote:
    Can't speak for luciantpa, but I can't open the following:
    Stickies
    Mail, opens then crashes
    Pages, Numbers, Keynote the Marvericks versions
    App Store
    Quicktime
    Calender
    to name a few.  haven't gone through everything yet.
    Have heard of issues with all of those I bolded. Did you download the updated versions of Pages, Numbers, Keynot as the older versions do not work with Mavericks?

  • Everything seems OK with Mavericks and WD external HD

    I'm reading about tons of problems with Mavericks and WD external drives. Most mention WD software glitches.
    I have a 2T WD My Book USB external HD. After upgrading to Mavericks (two weeks now), I haven't experienced and data loss at all, and all my partitions have retained their names and icons. They all check out OK in Disk Utility. I did have a Finder glitch once where I could not Copy/Paste any file over several several MB., (error 8057) but a restart fixed it. As far as know, that was only from one partition. I have had some video issues launching .avi and .mkv with an 'app not found' error. Making VLC the default for the those files in Get Info seems to have solved that (except the icons remain Quicktime). Previously when launching .avi files QuickTime did not launch and attempt to convert it.
    For now, I'm regarding the video thing as a separate issue.
    When I got my WD USB ext. a year ago, I did not install ANY WD software. I simply formatted to HFS+ and partitioned in Disk Utility and was good to go. Is it safe to say that since I don't have any of that pre-Mavericks software installed (I double checked with Spotlight), that my external drive is safe? Or should I run out and get a solid state drive ASAP? Is it also fairly safe to think that since I went through the upgrade unmolested and it's been two weeks now that everything is probably OK?

    Yup, that's exactly what I meant. It comes preinstalled.
    bluetortilla wrote:
    It's my opinion that you should always format a new drive.
    It's a good opinion!

  • Hi i have just downloaded maverick and cannot find a search icon that'l stay on my toolbar

    just up graded to mavericks and i cannot find a search icon that'll stay on my tool bar..? i can find the one in edit/find but it closes after use.  also safari help does now not work... would much appreciate some help
    thanks
    nicola6

    In Snow Leopard the Spotlight access is exactly the same. The only search field is in the Safari toolbar, and this has been amalgamated with the address field - as I said above, just type the search terms in the address field:

  • Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jd

    Hello, Im new to this website. Im having issues with my Macbook. I have the old 2009 model Macbook and it is our schools macbook. The school just upgraded these MacBooks to OSX Mavericks and when i try to open Minecraft it won't let me. It says no jdk installed. I also try to install Java SE runtime but half way through the Software Update it says cant download software because of network problem but I'm connected to the internet and i can browse stuff just fine. Can any one help with my problems. P.S. I don't know the administrator password or stuff like that. And yes we are allowed to play games and stuff on these laptops but only at home not at school so don't tell me i need to focus on school and not games. 

    Since you updated the operating system, it is probably Minecraft is missing certain files that ware remove or are not longer comparable with the new version of the OSX. what I recommend, is to check is there is an update for Minecraft and install that. If there is not update available, probably the best thing will be reinstalling Minecraft. Hope this will help you.   

  • I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am

    I am traveling with my macbook pro and I forgot to install final cut express and quicktime pro before I left. How can I in a way download them for free on my laptop from where I am? I need them and don't want naturally to buy them again!!!
    Thank you    

    Assuming you purchased QT Pro, you can always download it again at no extra charge by logging in to your Apple account.
    Regarding FCE, there is no way to download & install the product.  You need an original FCE install disk and your FCE serial number.
    Final Cut Pro X (aka FCPX) can be purchased & downloaded from the App Store.

  • ITunes and Quicktime will not launch

    I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.

    The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
    Quicktime does not install Quicktime.cpl in the system32 directory.
    It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
    You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
    When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
    Download the stand alone Quicktime (the one without iTunes):
    http://www.apple.com/quicktime/download/win.html
    Now Remove Quicktime using the method in this article (just Quicktime):
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
    Restart you computer
    Install the stand alone Quicktime and check if it starts.
    If it does you are in a position to find out if iTunes is OK.

  • ITunes and QuickTime will not work..Yeah, another one

    Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
    iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
    So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

    Perfect information, thanks.
    That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
    Let's go looking for the old stuff.
    1. Open My Computer from the desktop or Start menu.
    2. In the Tools menu, click Folder Options.
    3. Click the View tab.
    4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
    5. Click OK.
    Now in My Computer, open your C drive.
    Open the "Windows" folder.
    Open the "system32" folder.
    What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

  • ITunes and QuickTime will not open

    I upgraded to iTunes 7.0.1 and the installation went fine. However, when I try to open iTunes by double-clicking on the desktop icon, a page pops up for less than a second and then goes away. I think the page might have something to do with a license agreement. I get no error messages. I also tried to open QuickTime to see if it works, but it does not. When I try double-clicking on the desktop icon, a page (different than the one that pops up for iTunes) comes up for less than a second. No error messages for QuickTime come up either. What can I do to get my iTunes and QuickTime to work?
    Dell Dimension 8200   Windows XP  

    ... i think i might have already replied to you in a different thread, BNT ...
    ... but just in case i haven't, those are classic symptoms of a Qoologic adware infestation on a PC. the free trial version of Ewido has been catching and killing that for most folks:
    ewido anti-malware download

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