Mavericks Download Error; can't resume or cancel

Against my better judgement, I finally decided to try to install Mavericks. It downloaded about 3Gb before I had to pause it, and now, when I've tried to resume it it just shows that there's been an error:
If I click the Free Upgrade button, I get the following message:
OS X Mavericks failed to download
Use Purchases Page to try again
I do this - I go to the Purchases Page and hit 'Download' ... and it shows the same bloody message saying to try the Purchases Page. Thanks, that's really useful.
So, I can't continue, can't cancel, and can't see any details of what the error actually is. I'm beginning to think Windows has it's plus points.
I have seen advice suggesting using Google's DNS servers, and I have had similar 'getting stuck' issues with XCode that were resolved by changing the network I was using - I have tried using Google's DNS, but that didn't change what I'm seeing.
Can someone tell me how to resume this, or at least bloody cancel it?

http://www.apple.com/support/mac/app-store/contact/ They're responsible for making this abysmal delivery system work.

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If your OS X Mavericks download did not complete, first see if you can resume the download using the steps below:
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See Troubleshooting the Mac App Store for more information.
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Mavericks Download Error; can't resume or cancel

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