Mavericks download not working.

So I recently bought the 2013 13 in Macbook pro with retina display. It has 8 gb ram and a 256 gb ssd, besides that everything is standard of the retina macbook pros. I wanted to do a clean install, and I needed to download Mavericks again. Every time I try, it gives me a notification that says: "we could not complete your purchase. Os X mavericks can not be installed on your computer." What?? I bought this computer, and it had mavericks pre-installed!
P.S Sorry if this is in the wrong category and whatnot, i'm really new to this community as it is my first post.
Thanks in advance
-Alex

Thanks - so it has not even downloaded yet?
There may be no apparent "progress bar" in the App Store. It may be a bug associated with this particular download. The downloaded file is very large and could take several hours if your Internet speed is not very fast.
To determine if it is actually downloading you can use Launchpad if you already are using Lion or later. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
If it's paused, click the icon to restart it.
Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
When it's finished downloading it looks like this:
If it really is not downloading read Mac App Store: How to resume interrupted downloads
Open the Mac App Store.
From the Store menu, choose Sign In.
Enter your Apple ID and password.
Click Purchases to get to your Purchases Page.
Click the Resume button next to the app name.
If you followed all these steps and are still convinced it is not downloading, write back.

Similar Messages

  • OS X Mavericks download not working

    Ok so this is probably my 5th time trying at this download. I have a macbook air and I have looked up ways to make the download work. I've tried re installing the app and rebooting my laptop. Everytime I install the app the bar does not move. It stays the same. I have run out of options on what to do. Any help?

    Thanks - so it has not even downloaded yet?
    There may be no apparent "progress bar" in the App Store. It may be a bug associated with this particular download. The downloaded file is very large and could take several hours if your Internet speed is not very fast.
    To determine if it is actually downloading you can use Launchpad if you already are using Lion or later. You should see a fairly obvious new icon with an associated progress bar. Make sure you check every Launchpad page by swiping left / right.
    If it's paused, click the icon to restart it.
    Once it completes the icon will appear in Applications and Launchpad, it's just easier to find in Launchpad.
    When it's finished downloading it looks like this:
    If it really is not downloading read Mac App Store: How to resume interrupted downloads
    Open the Mac App Store.
    From the Store menu, choose Sign In.
    Enter your Apple ID and password.
    Click Purchases to get to your Purchases Page.
    Click the Resume button next to the app name.
    If you followed all these steps and are still convinced it is not downloading, write back.

  • Unix Command install updates for 10.9 Mavericks does not work

    Unix Command install updates for 10.9 Mavericks does not work
    These commands no longer work with 10.9
    softwareupdate -i -a
    softwareupdate -d
    Are there new unix commands for 10.9 to install updates?

    Now that Safari 7.0.3 is out there is actually something to update, here is the results:
    SYSTEM2 (192.168.1.6)
    Software Update Tool
    Copyright 2002-2012 Apple Inc.
    Finding available software
    Downloading Safari
    Downloaded Safari
    Installing Safari
    Done with Safari
    Done.
    Get Info on the system shows:
    Modified: Today 10:15
    Version: 7.0.3, Copyright © 2003-2014 Apple Inc.
    Regards,
    Shawn

  • PS CS3 not recognizing Raw Files and converters Ive downloaded not working..Why not?

    PS CS3 not recognizing Raw Files and converters Ive downloaded not working..Why not?

    Do you seriously think we can answer that with zero information from you?
    Please give us:
    Operating System/version
    Photoshop version number
    Amount of RAM installed
    Hard drive(s) free capacity
    Video card make and model
    Camera make and model
    Then describe what you have done so far and the symptoms you are seeing.

  • Download not working shows file damaged.

    Download not working.  Shows files damaged or I should covert original to pdf.  Where is original?  When I try even that does not work.  Download is picking location.  Not allowing me to pick location of download.  Very frustrating.

    I don't understand your question at all.  Download what?  Is it a download of a trial version of PSE12 from Adobe website.  If so then you can't covert the downloaded file to PDF because it is in binary format.
    You need to explain what exactly you are doing.

  • Download not working, it play video

    Download not working, it play video

    HI San.pnm,
    What are you using to download the video and what website are you using?

  • ITunes Download not working??

    Is the iTunes download not working??  I have gotten this message for the past 24 hours on the Apple website:
    Our apologies but there was an unexpected error with the application. This problem has been noted, and an email has been sent to the administrators. Please check back in a few hours to try the download again.

    The direct location http://www.apple.com/itunes/download/ seems to be working OK too.
    tt2

  • OTN Oracle Database Downloads Not Working

    After agrgeeing to the T&C's none of the download links work.
    See this page for example:
    http://otn.oracle.com/software/products/oracle9i/htdocs/linuxsoft.html
    Specific Download not working:
    http://download.oracle.com/otn/linux/oracle9i/9202/ship_9202_ia64_lnx_Disk1.cpio.gz
    Regards,
    Andrew

    Seems to be fine. Try this link instead: http://otn.oracle.com/software/htdocs/devlic.html?http://download-west.oracle.com/otn/linux/oracle9i/9202/ship_9202_ia64_lnx_Disk1.cpio.gz
    OTN Team

  • Is the new maverick download not possible with the version lion?

    Is the new maverick download not possible with the version lion?
    My version is:
    Mac OS X Lion 10.7.5

    Should be, you can compatibility here:
    http://support.apple.com/kb/HT5842

  • Automatic Downloads not working in ios7

    After updating to ios 7 automatic downloads not working. It is enabled in settings but new content purchased in iTunes store on MacBook or iMac not automatically downloading onto iPhone. Any idea why? I have checked and "Automatic Downloads" is turned on in Settings > iTunes & App Store...

    I had the same problem with no automatic downloads of purchased Apps ...PLUS... I still recieved message "to use push notifications connect to itunes"
    I found solution worked for me:
    1- go to "Icloud keychain".  (Under settings----> Icloud).  go there and ENABLE it.  It will ask for passcode and so on.  so once enabled
    2- restart your phone (normal power off)
    3- reactivate imessage and facetime. (need a few minutes to reactivate)
    4- ALL WORKING  ;-)
    (Source is: https://discussions.apple.com/thread/3394511?start=30&tstart=0)
    Hope it helps You too...

  • Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Where can find safari 7.0.6 to download to my mc because maverick is not working properly?

    hi, i downloaded the new safari version (maverick) and it did not work properly so i had to take my mac to the store and for some reason the two times that i took it there it was working but as soon as got home did not work. when i opened safari it did not let me search because it was blinking all the time. i couldn't see the screen i was in. it was on and off terrible. i had to restore the system. i lost everything i had. i forgot to back it up. now i have an older version of safari and i really don't want to try to download maverick again an by the way my mac got so slow it was a mess. so i'm trying to get a newer version of safari, i can't find it. i have safari 6.1.6 now . how can i get at least version 7.0.6? thank you!

    snoopy1739 wrote:
    nothing wrong but i thought i was going to need a newer version?
    So problem solved.
    You can have the newer Safari 7.0.6 only if you install Mavericks, see the link I've provided earlier.

  • The steps to enable Java Webstart in OSX Mavericks are not working.

    The steps located here:  http://support.apple.com/kb/ht5559 are not re-enabling the Java Webstart for Java 6 in OSX Mavericks.  I have tried all four steps about 20 times and looked at all the settings in all my browsers (chrome, safari, and firefox) and all say "missing plugin" when I go to any website that requires Java -- in this case, the NY Times Crossword Puzzle's "solve with a friend", which is incompatible with Java 7 so upgrading does not help me.  I've tried searching for other answers and all keep directing me to the same four steps that have not worked.
    A note, those steps worked when I had the same problem after upgrading to Mountain Lion.  Should something be altered for Mavericks?
    Please advise.

    You'll possibly need to remove Oracle Java altogether before, see these notes on their WebSite:
    http://www.java.com/en/download/help/mac_uninstall_java.xml
    After you remove it, go through the steps to re-enable Apple Java again; and, inside Safari, you can also go to its menu and choose "Reset Safari".
    Hope this helps.

  • Apple vga conversion cable support in maverick? Not working!

    So I have I guess the first gen of the Mac Pro before this new one comes out
    I have the vga adapter cable that apple made so I could connect my monitor.  I downloaded maverick and now my monitor will not work.  Is there a work around for this?  I just got home from camp work been away for 6 months and would like to work my computer lol.
    I'm guessing this is a software issue?  Does anybody know of a work around??

    Sweet Jesus the old lady messed up my cables
    K, Ive dug
    Out the proper ones, we just moved.
    It's going from right in the back if the Mac Pro, to a hdmi cable.  No adapter.  Out Mac Pro (forget what that connection is called) to hdmi
    The adapter cable is fine it's always worked.  When the old lady downloaded maverick the monitor stopped working immed. 

  • HP LaserJet 1536dnf MFP driver download not working

    Not working since I upgraded Windows . Also completed uninstall, complete reinstall, should be plug and play, went to Hp site downloaded driver specific to this printer, gets almost to the end, even shows that scan operation should work but then error message " needs WIA driver to use this device" -  cannot get this printer to work from my HP Laptop EliteBook 2540p using Windows 7 Professional 64-bit operating system.  Is there a universal print driver I can use?

    Hi @Drivemeinsane ,
    I understand that you are having issues installing the printer software. I would really like to be able to help you resolve this issue.
    Here is a Universal driver you can try.
    HP Universal Print Driver for Windows.
    The WIA error that you are receiving is part of the Windows Operating System.
    Run this Microsoft Fit It Tool to see if it will resolve this issue.
    Diagnose and repair Windows File and Folder Problems automatically.
    This document is to Check the Windows Image Acquisition (WIA) services.
    Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
    Disregard the title.
    Go to Solution three: Check the Windows Image Acquisition (WIA) services.
    If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
    Back up the registry first.
    How to back up and restore the registry in Windows.
    Restore Default Startup Type for Windows Image Acquisition (WIA).
    If you need further assistance, just let me know.
    Have a nice day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

Maybe you are looking for