Mavericks failed to load. Apple sent replacement Snow Leopard but disc won't run...just grey Apple

Downloaded Mavericks and it won't run and install on Mac (11/11) which had Snow Leopard, 10.6.8. Says bad HD, but HD is and was always fine.
Now trying to reinstall and wipe HD with Snow Leopard via disc but it will not load.
I have no controls, just a grey apple on screen.

CD/DVD Loading Problems                        
CD/DVD Drive - Troubleshooting
CD/DVD Drive - Troubleshooting (2)

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    trey4 wrote:
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    Please help me

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    Might be related, if your hard drive is a 1TB drive,it could be a Seagate drive.
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