Mavericks Install Failed?

I tried to install the new OS Mavericks update, but it keeps saying Install Failed Macintosh HD is damaged or corrupt and needs to be repaired.
I open the Utilities in the toolbar
Run Varify Disk, it says i need to repair disk
But the button is grayed out and i cant cancel the install because it says the selected drive doesnt have enough information!
Please help :/
Thanks

nickbell32 wrote:
I'm having the same problem. I don't really want to do a back up and a complte restore. Does anyone know how to get back onto lion from this stage?
Without a backup you will need to erase the drive completely and reinstall whatever was the original version of OSX on the machine, then perform all updates / upgrades / app installations again.
A backup is much simpler, not to mention quicker.

Similar Messages

  • Mavericks install failed, says disk is damaged and can't be repaired. Help.

    My install failed early in the setup process, and said that my HD is damaged and can't be repaired.  It reboots in install mode, I go to disk utility, and can't run repair.  I've tried to boot to safe mode, but the progress bar goes about a third of the way and it just powers off, so no way to get in to backup or do anything on this machine.  My time machine backup is old, but mostly I just have music that I can redownload from iTunes or re-rip from cd, so not worried about data loss.  So do I reformat?  How would I get an OS on there again, since there would be no way to boot up or get an OS Download onto that machine?  This is the first time I miss the old cd/dvd disk distribution.   I'm stumped, any help and guidance is appreciated.  It's a MacBook Pro if that matters.

    Have you got back to restore from if all else fails?
    Try booting from the grey restore disk that came with the Mac: disk in drive and restart holding down the 'c' key. Hopefully it'll boot, albeit slowly. At the first screen select your language and from the menu bar of the next screen choose Utilities>Disk Utility. Select Macintosh HD>Repair Disk. Hopefully DU wil repair the errors. Click on repair disk again until you get a clean pass. Try to restart as normal from the Apple menu.

  • Mavericks: Install failed. How to revert back to previous OS X?

    Hi
    I was running Lion on MBA. I downloaded Mavericks today and the install has failed. It says I have a disk error.
    I have tried 'repair disk' and no joy.
    The issue I have is that my MBA keeps trying to install Mavericks.
    How do I get back to where I was before?
    I assume my MBA will have to go into the Apple store to have the disk looked at. I've checked and it isn't part of the exchange program.
    Many thanks guys.

    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears.
    You have the option to repair drive and to re-install OS X.
    I would try repair drive and repair permissions first.
    If the internal drive fails to work, you can attach an external drive and create a partition the size of your internal drive. Format as GUID.
    Install OS X on this partition. While booted from the new partition, you can try recovering your data from the internal drive, Time Machine or clone backup.
    Once you have recovered your data, use Disk Utility to Erase the internal drive then clone your new partition back to the internal drive.
    I like SuperDuper for cloning.
    Download SuperDuper! —  http://www.shirt-pocket.com/

  • Mavericks install failed on my late 2008 MBP. Says I should contact the software provider. Want to do a system restore, using Time Machine, but latest date to use is from last year - even tho did a backup before the download?

    I downloaded the free Mavericks upgrade to my late 2008 MBP on Friday.  I made sure to plug in my external hard drive so that Time Machine could back up beforehand.  (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
    So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it.  There was an error message of needing to contact the software provider (or something similar).  After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore.  However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)...  I've wondered if the date might be wrong?  But I'm afraid to choose it because I'm not sure what I would lose.  It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right?  Even tho it was last year...)
    Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer. 
    I tried to do a reboot in safe mode - but not sure if it worked... 
    I did look on the installer log error and the latest error is: 
    Local Host  Report crash [378]
    Can anyone help me?  (Using simpleton, non-techie language?
    Thanks

    I downloaded the free Mavericks upgrade to my late 2008 MBP on Friday.  I made sure to plug in my external hard drive so that Time Machine could back up beforehand.  (I should say I'm not clear about the different kinds of backups that Time Machine does - I just plug it in and let it go.).
    So have tried several times over the weekend to install, it takes 46 minutes each time - only to tell me it can't do it.  There was an error message of needing to contact the software provider (or something similar).  After searching the internet (on my husband's computer - since my MBP is rendered useless right now) I decided maybe I should wait on Mavericks and just do a system restore.  However, when I plugged in the Hard Drive and proceed to System Restore, the latest date available is one from September of 2012 (14 months ago)...  I've wondered if the date might be wrong?  But I'm afraid to choose it because I'm not sure what I would lose.  It might take me back to Snow Leopard rather than Lion... (however, the version on Restore was 10.8.1 which is Mtn Lion, right?  Even tho it was last year...)
    Some sources online say that I should go into applications and delete the install -- but I can't get to anything on my computer. 
    I tried to do a reboot in safe mode - but not sure if it worked... 
    I did look on the installer log error and the latest error is: 
    Local Host  Report crash [378]
    Can anyone help me?  (Using simpleton, non-techie language?
    Thanks

  • OS X Mavericks install failed, now can't remove it.

    I installed OS X Mavericks today.The egg timer keeps going round it wont accept the password, I want to get rid of it and keep Lion. (as I read on here that Mavericks is full of problems) How do I remove from my applications as a half installed item? Without it accepting my password?

    Clarebear72 wrote:
    I want to get rid of it and keep Lion. (as I read on here that Mavericks is full of problems)
    Have you not read the Lion Forums and seen how terrible that is? And Mountain Lion? Both almost unusable according to most of the posts. But as Kappy said, just reinstall the backup you made. I prefer to Troubleshoot. Work out why yours is one of the few Mavericks Installs with problems.
    Pete

  • Maverick install failed now my computer is unusable

    Just followed the instructions asking me to upgrade my software like a good bunny and bang at final hurdle message comes up to say that the install has failed and my disc is broken
    Not NOT impressed
    Trying a reinstall of old software now but have sneaky suspsion that all my data is now lost
    If this includes losing my photos I will be gutted think I have most backed up but I will not be happy if this has mucked up my computer
    Still trying to sort several hours on what is the problem here have found loads of other messages now saying they have probelme
    what is going on?
    Not Happy at all

    To begin with, if you didn't have a backup your data is probably lost. If you wanted to try to retrieve it, you should have when it failed and attemped some recovery option. Depending on how valuable the data is to you it may be able to be retrieved by a professional data recovery service. They are pricey. Stop now and get the disk to them.
    If you have some kind of backup, good. If not let's see if we can repair the disk...
    The first thing to do now (if your Mac shipped with 107 or later) would be to boot up holding command-r keys into your Recovery Volume.
    First run Disk Utility > Repair Disk, if you get errors run until no errors reported or reports "the disk cannot be fixed".
    If your Mac shipped with 10.6 or older you'll need the original install disks that shipped with your Mac.
    Boot from the disc and choose Disk Utility > Repair Disk.
    Let us know what it reports.

  • No Wireless device when maverick install failed.  how can I get my wireless back?

    I walked away as Maverick download started.  When I returned, it was at the login screen. 
    After logging in, I was still at 10.8.5 and the wireless device was gone.
    How should I proceed.  I have wired access still.
    rich

    Ari,
    Thanks for your time.
    Later on the 27th, I connected the MacBook to a wired Internet line and finished the Maverick installation.  The wireless was still listed as "no device found".  I tried holding down the D key on cold boot, to get hardware diagnostics, but I never saw a message saying where the results were stored.
    Tonight, when I got home, I turned on the MacBook and my wireless device has awaken from its two day slumber and it is working again.  I will try to get some info from the system logs, but right now, the revival has no explanation.
    cheers,
    rich

  • Failed Mavericks Install / Time Machine

    My iMac is stuck in a loop after failed Mavericks install.  The message told me to back up data, erase and install again.  Naturally, I hadn't run Time Machine in a month and had some important files to try and save (stupid, I know).  Fortunately, I got the real important stuff backed up using firewire mode and an old MacBook.
    At this point, the iMac can't boot into either safe mode or into the disk repair with my old Snow Leopard disk.  My question is whether I can now connect my external drive with an existing backup to the MacBook and have it make a backup of the iMacs contents.  I'm curious whether Time Machine will recognize the iMac's hard drive as the same volume even though it is mounted on the MacBook as an external drive.  Will this work or should I go buy a new external drive and try and clone the iMac's contents?
    I have AppleCare but I'd like to take care of this prior to taking it in as they may want to replace the drive.  The Time Machine method seems preferable so I can restore the system exactly the way it was very easily.

    My iMac is stuck in a loop after failed Mavericks install.  The message told me to back up data, erase and install again.  Naturally, I hadn't run Time Machine in a month and had some important files to try and save (stupid, I know).  Fortunately, I got the real important stuff backed up using firewire mode and an old MacBook.
    At this point, the iMac can't boot into either safe mode or into the disk repair with my old Snow Leopard disk.  My question is whether I can now connect my external drive with an existing backup to the MacBook and have it make a backup of the iMacs contents.  I'm curious whether Time Machine will recognize the iMac's hard drive as the same volume even though it is mounted on the MacBook as an external drive.  Will this work or should I go buy a new external drive and try and clone the iMac's contents?
    I have AppleCare but I'd like to take care of this prior to taking it in as they may want to replace the drive.  The Time Machine method seems preferable so I can restore the system exactly the way it was very easily.

  • I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing.

    Help please!  I downloaded mavericks but the install failed. The message stated there was an error with the disk which required repairing. Using disk utility repair disk is not available ( greyed out) and verify disk stops and says disc requires repairing. So the online support page suggests I erase the disc and reinstall then back up from time machine ( I have a recent backup). But when I try to erase the Macintosh HD I get the message volume erase failed with the error couldn't unmount disk.
    I'd be very grateful for any help anyone can give me.
    I have a macbook pro 17" mid 2009-  running on snow leopard 10.6.8 ...  I lost the snow leopard disk so I don't know what to do from there ... I tried restarting by clicking SHIFT (safe mode) after the chime comes up,  but It doesnt seem to make any difference ... please help !!
    thank you sooo much
    many many thanks for your hep guys !!

    Whenever you install a new version of OS X being installed, the disk is checked just as if you were using Disk Utility checks the disk to see if the disk is damaged. And,, from what you report, your disk is damaged and needs to be replaced. This isn't a fault with Mavericks - your disk may have been failing for years.
    It's a very good thing that you've a recent backup as you're going to need it. I would suggest that you evaluate what functionality that you need in a new disk and go shopping at OWC for a new drive - HGST (or any Hitachi), Seagate SSHDs or Toshiba drives are all good. Be sure that you buy an enclosure for the 'new' drive so that you can format it using Disk Utility before installing it into your machine - you can get one of those from OWC as well.
    Good luck - call back with any questions...
    Clinton

  • Instal failed Mavericks

    Hi
    I did a clean instal of Mavericks by bootable USB
    Booted from USB I formated the HDD verified the HDD everithing was OK
    Instalation started  copying files and in the end 2min to go it stuck and after while ERROR Message,´´ Instalation failed restart´´
    Did the same again + same with Snow Lion USB failed when instaling and as well with Snow Leopard DVD.
    Using MacBook Pro 15´´ (early 2011)
    Any suggestions?
    Thank you very much

    Yea I did it like that
    But after I did another format and separate the disk to 3 partitions
    First instal on Part 1 Failed,well it was instaled but the system didnt start,stuck on the grey screen.
    After I did Recivery instal,witch was downloaded from internet and instaled (instalation time took about hour,witch is 2x more),so I dont know if it downloaded some extra files...
    Anyway after recovery instal OS X Mavericks finaly starded working looks to be ok now.
    Thank you very much

  • Laptop Crashed During Maverick Install -- Need Help

    Hello Everyone,
    Before we get started, I just want to open with this info: My Macbook Pro is from 2008, and has a notorious habit of crashing... I hear what sounds like a rhythmic "ticking" sound from within the laptop, and everything on screen freezes up, and I have to do a hard-reboot. Other than that and a few graphical glitches with games, it runs seamlessly and had a good 19 GB free while attempting the update. Also to note, I have a BootCamp partition of about 30 GB for Windows XP. Additionally, I was an IDIOT and did NOT set up Time Machine or make a backup for my files, because, I repeat, I'm an IDIOT apparently.
    So I had 10.6.8 installed -- Snow Leopard... and I heard there was a new free update to 10.8.0: Maverick. Of course it peaked my interest and I tried to install, not realizing it could potentially brick my laptop! Shoulda done some research
    Anyway, here's what happened:
    The download was successful, so I rebooted my computer and initialized the installation. Everything was fine, it said it would take about 50 minutes (even though it took a LOT longer)... and the install got not even half way before my computer crashed, with the infamous ticking sound. I was like, "oh sh**" because everyone knows that a crash during a major install is not good news. After I restarted the computer, it opened up the Maverick install again immediately, and attempted to retry... but within 10 minutes, an error pops up: "Install failed: OS X can’t be installed on the disk, because a recovery system can’t be created. Visit www.apple.com/support/no-recovery to learn more."
    Of course at this point, I'm confused. I have no idea what that means. So I try to reboot to see if it would help, and the same error occured twice more.
    This time, when I rebooted, I held Alt-Option to see if I could just select my HD drive and bypass the install. Nope. The only options were this: "Windows Partition, Maverick OSX Install, recovery-(something something)"... my HD drive wasn't even listed! This made me nervous. So, I selected the recovery disk option and it opened a menu with a few options, including reinstalling OSX, disk utility... etc. So I selected disk utility. I then proceeded to select my HD drive, and click "repair" in the first aid tab. It took about 10-15 minutes, but it successfully finished, giving me a green "Disk seems ok" message. This was a bit of relief. But now that the disk is repaired, how do I access it and exit the endless loop of Maverick installation? Do I need to reinstall OSX with my original disk/Snow Leopard disk?
    Please help me recover my HD drive... I desperately need my laptop for school.
    Thanks in advance. If you need any more additional info on my computer, I will be happy to try and provide it.

    if you have no install disk, best to do fsck. http://docs.info.apple.com/article.html?artnum=106214 hopefully that will do something for you. when you say it "freezes" at startup it is hard to know what to tell you. there are different types of screens that occur with startup issues. this is an incredible article for startup issues--http://docs.info.apple.com/article.html?artnum=106464. do not worry that it says "10.3.9 or earlier". these steps are reliable for tiger as well. i hope that works for you.[:)]

  • How do I recover files when the install fails due to a damaged HD

    While updating to Mavericks for Mountain Lion, the install failed. It stated that the hard drive was damaged. I ran disk utilities and the option to repair is not avalible. Prior to the install there was not a problem. I unfortantly do not have a back up to restore from.  Do any of you fine Apple supporters have any suggestions?

    Emergency recovery of your data on your internal drive/SSD.
    Can you boot in normal or Safe Boot mode (Boot Command-R)?
    If so do so and run a Time Machine backup.
    If you can’t run Time Machine, proceed below.
              You will need a blank disk or a disk that you are willing to erase (a lose the data on it).
              If you do not have one it is time to purchase one larger than your internal drive/SSD.
              At this point your goal is to recover as much data as you can onto an external disk.
              First, disconnect all unneeded peripheral equipment, including external drives.
              (Use an external wired keyboard and mouse if necessary.)
    A)          Try to boot in normal mode (just press the power key).
              If that won't work try to boot in Safe Mode.
                        • Press the power button and as you hear the bong, then hold down the Shift key.
              If it does not work either way jump to B.
              If it booted, from the Finder > Go > Utilities > Disk Utility, jump to C
                (formatting the emergency drive) and come back to here.
              Go > Computer.
              Double click on the system disk and then on the Users folder.
              Drag your named user folder to to the recovery disk.
              If that does not work double click on the named user folder
            and try dragging each folder individually to the recovery disk.
              Repeat for other users if there are any (logging into their accounts or an admin account).
              If this works you have recovered your personal data.
    B)          Boot the recovery partition.
              • Press the power button and as you hear the bong, then hold down the Command and R keys.
               If that won't work jump to E.
              Once booted, click on Disk Utility.
    C)          To format (and erase) the destination recovery disk:
              Plug in the drive you are about to erase.
              Select the volume that is NOT your system disk.
              Click on Partition.
              Pull down under Partition Layout to 1 Partition.
              Click on Options…
              Select GUID Partition Table.
              Name: Emergency Backup
              Format: Select Mac OS Extended (journaled)
              Click Apply.
              Click Partition.
    D)          Drag and drop the named system disk to Source:
              Drag an drop Emergency Backup to Destination:
              (Do not reverse these.)
              Click Restore (the lower Restore button).
    E)          Seek expert help to test/replace the internal disk.
              If it is an SSD then trash it.  DiskWarrior recovery from damaged SSDs is futile.
              Save the ailing disk.  You might be able to recover data on it
              buy placing it in an external enclosure and mounting it from a healthy machine
              then using the Finder and/or DiskWarrior.
              http://www.alsoft.com/diskwarrior/
    F) Once your system is healthy again be sure to maintain two reasonably current backups.
    More about backups:
    Time Machine Basics: http://support.apple.com/kb/ht1427
    Most commonly used backup methods:  https://discussions.apple.com/docs/DOC-3045
    Methodology to protect your data.  Backups vs. Archives.  Long-term data protection: https://discussions.apple.com/docs/DOC-6031

  • Mac OS X Mavericks install

    I downloaded Mac OS X Mavericks but the install failed and it corrupted my current OS 7. I could restart or repair my OS 7.8. How do I resolve this problem? Help pls. Thanks  Red

    Red,
    by “OS 7”, do you mean Mac OS X 10.7 (“Lion”)? Like Lanny, I’m not sure what you meant by “OS 7.8”.

  • HT1145 I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider"

    I downloaded the Airport Utility 5.6 for OS X Lion and when I finish installing it sends a message that says "the instalation failed contact your software provider" And seems like thats the solution so I can use my time capsule.
    Thanks

    Thanks. Please review my post above to see that we asked five basic questions.
    Looks like we got two answers.
    Can you please provide answers to the other questions that we asked?
    1)  Are you trying to connect your Time Capsule to your modem using an Ethernet cable?
    2)  What is the make and model number of your modem?
    3)  Are you still using Lion (10.7.5) as you indicate in your profile, or have you updated to Mountain Lion or Mavericks?
    I understand that things appear clear to you there, but we cannot read your mind or see your network, so we only know as much about your problem and your network as you can tell us.

  • Mac osx 10.6.8 to mavericks always fail

    i dont even know what shall i do to fix this problem
    all i wanna do is to update my mac to mavericks but that isnt happening even after downloading mavericks several times
    in each time it reach half way and finish downloading
    when it starts to install it fails
    anyone knows what shall i do?
    am running mac osx 10.6.8

    Check your download speed here > Speedtest.net by Ookla - The Global Broadband Speed Test
    Less than 10Mbps, the file may be timing out before it can finish the installation.
    Be aware, with Mavericks installed, if you need to repair the startup disk or restore OS X that requires using OS X Recovery which requires a high speed broadband connection as noted here.
    Mavericks requires 8GB of disk space.
    Control click the MacintoshHD icon on your desktop or open the Finder, right or control click startup disk in the Sidebar on the left then click Get Info.
    You'll see Available and Capacity. Make sure there's at least 15% available disk space.
    Good info regarding upgrading to Mavericks >  What you need for Mavericks, OS X 10.9: Apple Support Communities

Maybe you are looking for