Mavericks iTunes shows a blank page for the App Store

iTunes Store displays correct content for the Music, Movies and other tabs, but the App Store shows up blank. This is without a sign-in.
Thought sign-in might help, but could not get past the sign-in panel . The same panel is re-displayed without any indication of error (an incorrect password did get a message in red about wrong password).

This fixed it.
I had turned off cookies in my Safari browser five or six months ago. After installing Mavericks, I had the above problem seeing the App Store in iTunes.
I found a hint on what was wrong when I tried to use another AppleID to get into iTunes. In that process, an error message said to check the cookies setting.
So, I re-enabled cookies in Safari and my iTunes is OK now, without sign-in and with sign-in.

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