Mavericks Mail.app + Gmail = Random Duplicate Sent Messages

I'm working with a user here with a brand new Retina MBP. Has 3 email accounts loaded in Mail:
- personal @gmail account
- corporate Google Apps account
- iCloud
The iCloud account is pretty much unused.
Randomly - though increasingly frequently - when she sends mail using the new rMBP, 2-3 messages are being generated just seconds apart.
I can see from the headers the message IDs are different. Also, the recipients complain about receiving multiple identical messages.
It's worth noting that she also has a retina iPad and iPhone 4s that both have these two Google accounts loaded.
Software is up-to-date including the mail patch from last month. We've turned off syncing drafts at Gmail due to related Mavericks mail buginess.
I am fairly certain the duplicates only occur when she sends from the rMBP. Messages and replies sent from the browser or either iOS device don't get duplicated. The accounts are also loaded into a PC/Outlook (the system I switched here away from), but that system has not been on for several weeks now. The duplicates did not appear until we set up the rMBP.
So yes, it would appear to be a Google server issue, but only happens when using Mavericks.
Anyone else with a similar experience or thoughts to offer?

Maybe this will help. If you monitor the "More Like This" box (top right), other threads appear. Opening them usually displays other threads.
https://discussions.apple.com/message/21645961#21645961
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Mavericks Mail App and Gmail folders

I have installed Mavericks on my MBA. Now in the mail app, when I drag messages from the inbox to a gmail folder, they leave the inbox. But if I click off of the inbox and then click back on it - they reappear in the inbox.
Anyone else having this problem?

This is one of the largest bugs in Mavericks’ Mail app, which affects Gmail accounts and Google Apps email accounts. This used to work just fine in previous versions of OS X, so it is a brand new problem in Mavericks:
Mail can’t delete messages from the Inbox unless Google’s “All Mail” folder is visible in Apple Mail. If you try to delete a message from the inbox, the message only disappears temporarily, then reappears moments later. It seems like Apple Mail never removes the “Inbox” label from the deleted messages, so the messages just keep reappearing back in the Inbox over & over again.
The workaround is not a desirable one: It requires the user to make Google's “All Mail” folder visible to IMAP clients (via Gmail's "Settings>Labels” page). However, this workaround is not desirable because of 2 bigger problems:
(1) Making the “All Mail” folder visible in Apple Mail will suddenly make dozens of gigabytes of emails start taking up valuable hard drive space, because every single email that has ever been archived on Gmail/Google Apps will suddenly be written to the Mac’s hard drive. This can be a real problem on a machine with a small hard drive, such as the MacBook Air. Hiding the “All Mail” folder prevents these messages from taking up valuable hard drive space. Not to mention that all of these messages are DUPLICATES OF MESSAGES THAT ALREADY APPEAR in other IMAP folders, so showing the "All Mail" folder in Mail is absolutely pointless.
(2) Whenever the “All Mail” folder is visible, every new message that comes into the “inbox" also shows up as a new message in the “All Mail” folder as well, so new messages appear like they are coming in twice. Also, users are forced to mark their messages as “read" in two locations: the “Inbox" AND the “All Mail” folder.
The ideal solution would be for Mail to operate how it used to operate: Users should be able to delete messages from the Inbox, without having the “All Mail” folder visible in Apple Mail.
Please report this bug to Apple at http://www.apple.com/feedback and hopefully they will fix it in a software update soon!

Duplicate Inbox after trying to solve Gmail duplicate sent messages...

.. was trying to solve the problem of duplicate sent messages with Gmail email on the BB Curve 8350. In following instructions from this message board, I instead ended up with duplicate INBOXES. Now, when I unregister and re-register my gmail account on my phone, it creates a new icon. This has resulted in my original problem being multiplied by four. What I mean is, now I have duplicate sent messages in TWO DIFFERENT INBOXES. Originally, my gmail account went to the main Inbox on the phone. I cannot delete the main message system.. HELP!

It seems I found a bug!
I now understand what happens, although don't know the reason. The symptoms are caused by the "Auto-Expunge" feature on Gmail. I disabled it and fooled around the options and this is what I discovered:
When I set "the message will be archived when disappear from the last visible folder", the message is archived whenever I try to move the sent messages to any other folder than the "Sent" one;
When I set "move the message to trash when disappear from the last visible folder", the message is deleted and moved to trash whenever I try to move it from the "Sent" folder to any other.
In other words, for some awkward reason, Lion's Apple Mail is not handling folder-to-folder operations and Gmail thinks that the messages has been removed from the last visible folder and does with it whatever it was instructed to, which is either to archive or move to trash.
Since by disabling Auto-Expunge Gmail waits for the client to take the action, it seems that Apple Mail is sending the wrong command or sending it on the wrong timing.
I wonder is Apple is aware of this.
Any suggestions?

Mail and Gmail IMAP: duplicates in sent folder

Hi there,
I recently set up my Gmail account for IMAP and configured Mail.app accordingly. I have several mail accounts which all get directed over my Gmail account. It all works fine, but whenever I send a mail from Mail.app from one of my mail accounts, it appears twice in my sent folder in Mail.app (it's not sent twice, I checked that, and it appears normally in the sent folder of the web interface).
It's seriously clucttering my sent folder, does anybody have an idea how to fix this? Maybe a problem with labels?
Help greatly appreciated,
J

Anyone? No idea?

Missing emails in Mavericks mail app

Hi guys
yes it's another complaint to Mavericks mail app. I had an email randomly disapeer in my inbox. this is for my Outlook/hotmail/live mail using the new IMAP settigns that microsoft posted a few months back. Not only has the message disapeared on me in my mail app inbox but it's also synced with my web mail!!! the one time microsofts IMAP actually works for me!!! Are Apple looking into this?? or are they just focusing on Gmail?
help would be great if anyone knows how to recover it. or will i just have to wait for it to right itself
also I've checked all sub folders, junk and trash and all other email accounts on the app...no luck

Restore Mailboxes and their Content
Apple doesn’t routinely monitor the discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback

Mail App not reliably downloading IMAP messages with GoDaddy

I've had an intermittent problem with the Mail app, where it doesn't download messages that are on the server. This occurs on a 2013 MBP and a 2009 iMac with identical symptoms on both. Both are running Yosemite 10.10.1.
I'm set up as IMAP with a GoDaddy account. Sometimes it works, sometimes it doesn't - at least until I go offline and then go online again - which was a 2nd Level Apple tech's "solution".
As a workaround, I've installed Thunderbird, which works flawlessly (also IMAP). I'd switch to that for good, but my main customer database program (Daylite) will only log and record messages from the Mail app.
I've sent test messages from a different account - a Gmail account. I can see them in GoDaddy's WebMail. Thunderbird shows that the message arrived within seconds. My iPhone 5 and iPad Air receive mail properly.
Everything works perfectly - except the Mail app.
Apple points their finger at GoDaddy. GoDaddy says that they don't support Mac - but points their finger back at Apple.
I just want my app to work. Any ideas?
- Thanks in advance.
Charlie MacPherson

same is true with popmail, not just imap.
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Mail app keeps re-caching all messages when it starts

Hello
In past 10 days i have a very big problem which gives me headaches already. The problem is ( i did not change anything!) mail.app keeps re-caching all messages and attachments everytime i start the app. I have over 40.000+ mails so you do the math about how my bandwith eaten by the app. As i said i did not change anything. Anyway after searching dozens of forums and suggestions i did these steps:
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Please read this whole thread:
Mail keeps downloading everything over and over.

Mail.app always puts a sent email in Outbox, sends on open

Mail.app always wants to have one of my sent emails in the Outbox.
When I open Mail, it send the message.
This is really annoying as it is a message I've already sent, so I have to let the recipient know to ignore it.
It is a different email each time. If I delete the message from the Outbox, it appears as though the Outbox is empty. But if I click on another Mailbox, then click back on the Outbox, there is another email waiting to be sent when I re-open Mail.app!
I've tried rebuilding the mailbox, which doesn't fix it.
Any suggestions?
Thanks,
James.

Thanks Allan.
Good suggestion. Tried it but unfortunately it didn't work. it recreates the Outbox directory in ~/Library/Mail/Mailboxes when I open it. The directory no longer has anything in it (ie no info.plist of Massages folder).
But when I am in Mail.app it still has a message in the outbox. I have to delete it quickly when I open Mail.app, otherwise it will send it.
After I delete it, the window has no messages in it, but on the left the mailbox has a '1' in circle next to it. When I click on another mailbox then click back on Outbox, a 'new' (but previously sent) email is there ready to resend.
I'm using IMAP and my Mail.app at home does not have this problem (both machines are using Leopard 10.5.3)

Configure Mavericks Mail app like the iOS Mail

Is there a way to configure Mavericks Mail app like the iOS Mail so that mail messages are not automatically downloaded, and they will only download when you click on the titles on the list of messages on the left?

Hello yonole,
Thanks for using Apple Support Communities.
The steps below will disable the automatic checking of new email for your email account: Please note that even though the article title is for Mountain Lion, the same applies to Mavericks.
You can set Mail so that it doesn’t automatically retrieve messages from an account—for example, if you have an account you use only occasionally or you don’t want to check a personal account while you’re at work.
Choose Mail > Preferences, and then click Accounts.
Select an account, and then click Advanced.
Deselect the “Include when automatically checking for new messages” checkbox.
When you exclude an account from automatic checking, you must manually check the account for new messages. To do so, click the Get Mail icon in the Mail toolbar.
Internet Message Access Protocol (IMAP) accounts are automatically synced with the mail server (and so automatically check for new messages). To keep an IMAP account from being synced, take it offline.
Mail (Mountain Lion): Exclude accounts from automatic retrieval
http://support.apple.com/kb/PH11755
Take care,
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How do I set up hotmail in mail app to not mark every message it syncs to be new?

Hello,
Using Mail App Version 5.2 on OSX Lion.
How do I set up hotmail in mail app to not mark every message it syncs to be new? (as in if if I check my mail on the browser and I have a new message.. and I read it.. but then open my mail app it syncs that email but says its new and unread)Here are my setting... what do I change?

irodalgo wrote:
but how come it does on my iphone?
What do you mean it does on your iPhone?
If you download a new email to your computer and read that mail and then download it to the iPhone it sees it as already read? Then maybe the iPhone is using the Hotmail IMAP system? Not sure.

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update my apps??

After updating to Mavericks the apps store gives me the message "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." How do I still update apps such as iphoto??

What happened was you never accepted these apps into your Mac App Store account.
Drag & drop the apps in the Trash and use OS X Recovery to install them again. after installing the apps be sure to accept them into your account this time from the Purchases pane of the Mac App Store.
OS X Recovery -
http://support.apple.com/kb/HT4718

IPhone 5s mail deletion not syncing with Mavericks mail app

I am having issues with email not deleting->syncing.
I will check my email on my iphone 5s.
I will delete a few emails.
When I get home and check my email on my imac mail app.....
those emails that I deleted will still be in the inbox (even after refreshing)
What am I missing? Ive checked all the setting but must be missing one small thing....
As it works correctly when deleting from my Mavericks mail app then checking my iphone.
Thanks for your help in advance!

Make sure you have the "Delete from server" set to "When removed from Inbox" on the iPhone. Otherwise the server will keep the email and your Mac will see it when you read your mail later.
Settings > Mail, Contacts, Calendars > (select account) > Advanced > (under INCOMING SETTINGS) Delete from server > (Make your selection here)

When I open my "Mail" app it only shows 2 messages when I know there are more. How do I resolve this?

When I choose my "Mail" app it only shows 2 messages in my inbox when I know there are more. How do I resolve this? Thanks.

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Mail.app and purging of moved messages with IMAP accounts?

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same is true with popmail, not just imap.
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Mavericks Mail app and Gmail Drafts folder

After installing Mavericks I'm unable to unselect "Store draft messages on the server" and "Store sent messages on the server" checkboxes under my Gmail accounts settings. Unselecting both checkboxes and saving settings works for up to a minute or so - after that the check marks re-appear again by themselves. As a result I end up with dozens of half-finished drafts in the Trash folder after I finish the original and send it out.
I used to have both checkboxes unselected prior to Mavericks, and everything was working fine.
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I have also the same issue. I'm not able to unselect "Store draft messages on the server"
Mail app just puts this tick back.

Mavericks Mail.app + Gmail = Random Duplicate Sent Messages

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