Mavericks Preview corrupts image file

I am running Mavericks on iMac circa 2011. I can use Preview to open 16 bit tiff image files which are 1 or 2 MB each. Because the pixel values are small, I use the Auto Level button within the Adjust Color tool to see a decent image. However, if I then close the file by clicking on the x on the top left corner of the image, the saved image will now have zeros in the entire image. That is, opening it again will not show anything even with the Adjust Color tool I checked by opening it with MATLAB and sure enough, everything is zero. This does not occur if I do not try to adjust the image contrast using the Auto Level tool. This also does not occur if I hit the 'Reset' button within Adjust Color before closing the file. Please help!

The startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

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Corrupt image files cause upgraded iPhoto to crash

I have been spending some time trying to find and remove corrupt image files from my iPhoto library. These are not just scrambled images when viewed they crash any and every program you view them with. Including Finder. I accidentally put one on my desktop and finder went into a auto restart cycle I could not stop. until I removed the file with pathfinder. I have found about 30 of these so far (my library is about 25,000) Many of these are in the data file but some are not. They are of all types (jpg,tiff,psd) Thorsten Lemke, (Lemke Software) tells me it is a quicktime issue.
Here is a link to one of these files. Warning it will crash safari if you try o view it.
http://vincentdavis.net/try/try.jpg
Here are my questions.
1. is there some way to fix these
2. is there some efficient way to find and remove/fix them?
3. how did this happen? I had no problem before update (that I knew of)
Thanks
Vincent

I did try the link, and as you said - it crashed Safari. However, I have google searched and also searched the Apple Support sites for 'fix corrupt images' with no luck. I'm sorry but I think the only way of knowing is to try and open each of them.
However, I did read on Macworld's site once that sometimes photoshop or other image editing programs can open the corrupt files.
Sorry for not being much help here - I hoped that my first suggestion would have done the trick.
Sam

Corrupted image files in Lightroom?

I opened up Lightroom this morning and noticed that some of my files from a recent shoot look like this:
Are they corrupted?
If so, how does that happen? I've never seen this before and I have thousands of images in LR.

Thanks. I read through a few of the other threads. I found one comment that might be applicable to my situation:
Good - most often this tell-tale/signature-looking corruption is due to hardware - transfer hardware if corrupt upon first rendering (true raw rendering, not initial preview display), hard disk if corrupt after first rendering. And sometimes ram.
I think this may have had something to do with how I got these files onto my computer. I shot the pictures while visiting family. I had my Macbook Pro with me, which is not my main image editing machine. I imported the files into LR4 on the MPB from the 5D3 using the USB cable.
When I returned home, I moved the files from their location on the MBP to a USB flash drive, and then imported them from the flash drive to LR4 on my Mac Pro (which is my main image editing machine).
The corrupted images are only from this group. So I'm hoping that it was the transfer to and from the flash drive that caused this, especially since I've never experienced it before and don't see it in any of my other images.
Fingers crossed!

LR5 "move" corrupting image files

I recently used LR5 to move image files from an old hard drive to a new hard drive. I formatted the new hard drive prior to moving the images onto it.
Instead of the “copy” or “add” function, I used the “move” function, only to find that a fraction of my images were moved to the new hard drive.
When I opened the image folders on the new hard drive (they do not exist anymore on the old hard drive since LR physically “moved” the files), it appeared all of the images were there. But when I used PhotoMechanic and Bridge to view the images that weren’t appearing in LR, I was horrified to see both RAW and JPEG files were corrupted (banding, discoloration).
The files come from a really important project I have been working on since May, and now I am terrified to use LR at all in the event the program corrupts my files again.
Interestingly, when I open the images on Adobe Bridge and click "purge cache for selection", the thumbnail briefly appears normal, then returns to the corrupted preview.
Has anyone experienced anything like this, and is there any way to save my files? I fear I have totally lost faith in LR.

As Jim and Rikk said, the corruption and maybe the lost files is probably a hardware failure. As far as the lost files, there are reports on the forum every couple of months where people lose files doing a MOVE on import or MOVE in LR of imported files from ONE PHYSICAL DRIVE TO A DIFFERENT PHYSICAL DRIVE. Moving files on the same drive seems to be OK. I don't know if this is an obscure bug that shows up because of permissions or something but it has been reported.

Frustration - Iphoto corrupting image files during import (?)

To begin with, I'm a recent convert from Windows to the Mac. I'm running a mac mini at home, and a Macbook with Boot Camp at work (in addition to my desktop pc). All of my software is up to date...
I take alot of pictures with my digital camera (canon powershot). Saturday I took about 300 pictures, took the SD card out of the camera, put it into my Sandisk card reader, imported the pictures into iphoto and everything worked great. I chose to not delete the pictures after the import as I wanted to bring the card into work and upload the pictures on my pc.
The next day (Sunday) I took another 70 or so pictures. I was able to view all of the pictures on my camera that I had taken over the past two days.
I go to do an import , taking the exact same procedures that I took on Saturday (and that I always do). The first thing it does is identifies that there are duplicate pictures. I choose the option of "don't import duplicates" and apply this to all of the other duplicate pictures.
At the end of the import, I got an error message saying that some of the files were corrupt. Now, there were pictures from Saturday that were still on there (and readable/viewable). However, every picture that I took on Sunday was "unreadable" and did not show up in iphoto. I put the card back into the camera, and now I can't view the pictures (they show as "corrupted data".
I then pulled the SD card details up in Finder, and the "corrupt" files still show sizes of 2.4mb to 2.8mb, consistant with the good pictures. It shows the file's "Kind" as JPG Image... I double clicked on them and Preview comes up saying something to the extent that the file is corrupt,
I've taken the Sandisk card reader, plugged it into my Macbook (using iphoto in osx) and was able to view one or two of the pictures from Sunday.
Once I got to work this morning, I plugged the sd card into my Windows machine and it too says the files are corrupt. It shows them being on the card, it shows the file sizes, but I can't open the pictures in anything...
If this was a one time deal, I'd be thinking it may be something I've done to cause the problem. However, this is the third instance I've "lost" all of my photos because of them becoming corrupt during an import into iphoto. There definately appears to be a pattern.
I have somewhere around 8,000 pictures inside iphoto that I've taken and had no problems with. I mention this to illustrate that I'm not doing anything differently than I've done before. I have another 14,000 on my old Dell that I need to move over, but I'm questioning if I should do that now.
Does anyone have any ideas on what the problem might be? Is anyone else experiencing (present or past tense) this problem? Where I'm new to the mac, I understand that I might be doing something wrong. However, I've imported photos to the software (what seems like) hundreds of times, the same way each time. This makes me want to rule out user error...
One other question, I'm saving the "corrupt files" with the hope that there's a software program which will "fix" the files. Do you happen to know of such a piece of software? I'm hoping that I can get them fixed at some point.
Where I'm taking pictures of my kids, its extremely frustrating to find out that the pictures (memories) I was hoping to make prints of are now "gone". Its almost like rolling the dice when doing a photo import any more. Most all of the time it takes, but every now and then the pics are lost...
I'm hoping to identify the problem (either user error, procedure or software issue) and fix it as I really like the mac.
Any help/suggestions you might have for me would greatly be appreciated!
Mac Mini Mac OS X (10.4.10) Also running Macbook 10.4.10

The Chainsaw
Welcome to the Apple Discussions.
First: the corrupt files: download Graphic Coverter, a shareware which is often successful where other software isn't. But first, if the Mac will let you, copy the files off the card to the Mac.
I'm in this board a while now, and I can't recall an issue of iPhoto corrupting images on import. After all, it's just a simple file copy, at heart. I would be more inclined to suspect the card. DO you have more than one? Does the problem also occur with the other cards?
Try use Image Capture to download the pics to the Mac first, then import them, see does that help. Image Capture is in your Applications folder.
Regards
TD

Corrupted image files in Aperture 3.0.2

After upgrading to 3.0.2, I started working on some existing tiff files. Suddenly the image in the viewer was split into the top half from one image, and the bottom half from a different image in the same project! I tried to generate a new version from the master, and it would appear in the viewer, but when I try to make any adjustments to it, the new image was chopped in half as well, now just the top half, rather than the combination of two files. It seems to be related to the cropping tool somehow.
Basically the app is unusable at this point. Not good...

NOTE: 10.6.3 and 3.0.2 do NOT play well together. I had the same corruption issues. In addition, both benchmarking programs I use (Cinebench and XBench) recorded FAR SLOWER OPEN GL speeds when using 10.6.3. For example, the xBench rectangle rotation benchmark was 148 in 10.6.2 and 67(!!!) in 10.6.3.. Cinebench statistics showed a 35-40% reduction in performance. I would never had known this until I had Aperture problems, and on a hunch, thought I should check this out.
Submit feedback to Apple. I just rolled back to 10.6.2 and Aperture works MUCH BETTER. MUCH BETTER.......
I have come to the conclusion that this is the end of the Snow Leopard road for myself and my 3.5 year old machine. Apple is saying move on, as it is painfully clear that old machines will not support the new updates well. However it is odd to see newer machines with the same problems. Alas, it may just be Quality Control rather than Hardware Obsolescence.
Message was edited by: lovinmymac

Mavericks regularly corrupts the file system

Hi,
I have a 2010 Macbook Pro, 13" with a 2.4GHz Core 2 Duo. I have OS X Mavericks, along with a copy of Windows 8 on my bootcamp partition.
I have a recurring problem, which happened three times already. It started in July. So I turned the computer on (after it beeing turned off normally), and I was just blocked on the booting screen, i.e the gray screen with the apple (but no loading wheel). So I had no other choice but to press the on/off button for several seconds, until the computer turned off.
Then I tried to turn it on again, and it started in safe boot mode. When the loading bar was full, it would turn off on its own.
I tried to use the Disk repair utility in the recovery partition, but it displayed a message like "Disk cannot be repaired, reinstall Mac OS"
Fortunately, I have my Windows partition, which I could still boot on. So I was able to backup almost all the data I needed. I said almost, because with some files, the copy-paste process would just fail, telling me that the files were corrupted.
I then reinstalled Mavericks from scratch, and it worked perfectly... for three weeks. then I had the exact same problem. Same problem, same solution, I again lost a lot of time backing up and reinstalling, again losing some data on the road.
And back to the present, today, guess what, same problem ! So I am getting a bit tired of that, and given that college has started, I really don't have time to waste every three weeks for fixing that.
I would be really glad and thankful if you could help me with that issue.
Thank you,
Gaetan

The startup drive is failing, or there is some other internal hardware fault.
Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

External Hard Drive Suddenly Loaded With Corrupt Image Files (Mac User)

I'm using an iMac with CS6. I have an external Maxtor 1TB drive that is 13 months old. I have had no issues at all with it until today, when I attempted to access a PSD file from the drive and received an error message telling me that the document was not a valid photoshop file. I looked at the directory at this point and noticed that the preview icons for many of the photoshop and jpg files on the drive were disabled. In each of these cases, the files will not open.
I have:
1. Repaired permissions and volumes on the external drive.
2. Changed the file extension and attempted to open.
3. Opened the file in a hex editor and looked for extra lines of code, or text, or whatever.
4. Copied the file to a different drive.
5. Attempted to open in a different program (Preview, Illustrator)
In no cases will the files open, and I'm stumped. The drive itself seems to be working fine. Not every file is affected, and the files that are affected are both in a variety of locations on the drive and were created over a period of years. Any ideas about how to resolve this issue will be sincerely appreciated.

thx1138b wrote:
I looked at the directory at this point and noticed that the preview icons for many of the photoshop and jpg files on the drive were disabled. In each of these cases, the files will not open.
In no cases will the files open. The drive itself seems to be working fine.
If you open the folder in Bridge and the thumbnails just show icons try purging the cache. Go to Tools/cache/purge cache for xxxx folder. Let thumbs rebuild and if you still have just icons for those problem files I would say the drive is not working fine.
The problem may be intermittent, but I would have very little faith in it. See if you can find other programs to test the drive for bad segements and read/write operations.
If you put files on this drive also put the same file on another drive at the same time until you get this figured out. Drive failure is not the uncommon.

Corrupted image files

I create files using PS. Sometimes, these files will fail to open in PS at a later date. The error msg is that the file is corrupted. I can open them in Illustrator to view them. But they are lost to opening in PS. Why? And what can I do to correct this issue. This is random as best I can determine.

Operating System
Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Processor
3.20 gigahertz Intel Core i5-3470
128 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
Board:
Gigabyte Technology Co., Ltd. H77M-D3H
Bus Clock: 100 megahertz
BIOS: American Megatrends Inc. F5 03/29/2012
RAM:
Slot 'ChannelB-DIMM0' has 8192 MB
Display:
NVIDIA GeForce GTX 660 [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n YCUYHVDZ702086, July 2010)
Audio:
NVIDIA High Definition Audio
VIA High Definition Audio

Corrupt Image file stuck in Camera roll - please help

I downloaded a background the other day for my iP4, and went to import it to iPhoto today. It apparently is corrupt (it says it's a JPEG but iPhoto says it can't be read) and also is unopenable on the phone itself. So it basically wont leave my Camera Roll nor will it open on the phone or on the computer.
I downloaded iPhone Explorer for my Macbook and "deleted" the file and its data in MISC but now it is just a black thumbnail. The photo whether how it originally looked as a thumbnail or the black thumbnail it is now can never be opened on the screen. Therefore I never could delete it from the camera roll "normally" and still cannot.
I just restored my phone hoping the Camera Roll would perhaps delete itself. Sadly, it did not, but it was worth a try. Is there a way to access a previous backup from let's say last week before I saved this photo? A delete from iPhoto also isn't working.
Also, the phone was never jailbroken, etc. It's in tip-top shape, except for this annoying corrupt file.
Any ideas? Thanks in advance.

Photos in the Camera Roll are included with your iPhone's backup. When restoring your iPhone with iTunes from your iPhone's backup, what is available in your iPhone's backup in regards to the Camera Roll is restored with it.
iTunes has a single backup for the iPhone which is updated as the first step during the iTunes sync process. A new backup is created when restoring your iPhone with iTunes and I believe a new backup is created when installing a firmware update. The previous backups remain available to select.
Go to iTunes > Preferences and check under the Devices tab for the available backups.
You may need to end up restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.

Maverick OS: file index preview, delete but file image remains in preview.

Anyone having same issue? Or have I found a bug?
In 'Folder' file view lists, which there are 4 options to view, found in 'top left corner' of folder view: '4 square' - 'Stack' - '3 Coloumn' and 'Index file preview'.
In the 'Index file preview' setting where the highlighted file appears in the preview window at the top of folder.
If I delete a sleceted file, the deleted file image remains in 'file viewer window' above! (the file is sent to trash).
This deleted file then throws ones highlighted slected file names out of sync with what image appears in the 'preview window'.
This can lead to a mis deletation if you dont keep an eye on file name and corosponding preview image above.
If I select file 'ascending or desending' in any of the file properties like 'name - date or kind' this does 'correct - reset' preview stacking images - but I'm sure this isnt how it should be?
Thoughts?
Jpvfx

Hi tonmeno,
Yes this is a hard issue to explain in words alone, but you sound like you are having the same concerns.
Have I found a solution? No, not really.
However, I think it only affects those files that were copied across in the Maverick update - this does not affect new folders generated after the Mavericks install. (?)
What I did find was, lets says I'm in one of those old folders. I delete images or files not required (as we note the preview image remains) if I then go to the 'Change item arrangement' the (six tiny squares with a down arrow icon button), next to the '4 in a line viewing option' buttons (top left of finder window). Then select say arrange as 'name' I now get a reshuffled list of true files contents (previews corrected). But this is no way a fix.
Not sure I can say the Finder is slow?
This sure is a strange one - And as we've both noted this can lead to unnecessary file deletion!
Come-on Apple :-) we can't be the only ones? I'm running 2010 Macbook pro - on 10.9 with everything else up to date.
I believe its a bug.

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp? So far when I try to disconnect the external HD from the mbp, I get the following pop up window: The disk "external hard drive A" couldn't be ejected because "Lightroom" is using it. Quit that application and try to eject this disk again. When I do that and restart Lightroom 5, the Adobe Photoshop Lightroom - Select Catalog screen pops up but doesn't list my external hard drive A as a choice.
I've reviewed Adobe's Lightroom Help | Smart Previews Lightroom 5 web page and still haven't been able to figure what I'm doing wrong. Any help would be appreciated.

Your internal HDD. by default, is named 'Macintosh HD'. From what information you supplied, it looks like there is already a Lightroom catalog installed on you local (internal) HDD using the standard naming convention Adobe uses as well as a Lightroom catalog on your external drive which you created. To be sure of which catalog Lightroom is loading when it starts up, To do this, start Lightroom as you normally would. After it starts, select the Lightroom menu item, then select the Catalog Preferences item and finally, navigate to the General tab. The Location information will tell you exactly what catalog Lightroom is opening by default. This will likely be the Photography Mac Book Pro Versions catalog on your external HDD. Once that is confirmed, you are ready to proceed. As an additional test/verification, you can shut down Lightroom and, this time, start Lightroom while holding down the ALT/OPTION key. This will cause Lightroom to pause and display a screen which will allow you to chose a different catalog to open. Navigate to the /Users/[user name]/Pictures/Lightroom folder and select the Lightroom 5 Catalog.lrcat file. When Lightroom comes up, there should be no previews or folders as this catalog should be empty. Now you can be certain which catalog is being used and which catalog has all your data and you are ready to migrate your current catalog. Shut down Lightroom.
To migrate your current catalog, use Finder to locate your Photography Mac Book Pro Versions folder on your external drive. Select the folder and select COPY from the context menu. Next, use Finder to navigate to the /Users/[user name]/Pictures/Lightroom folder on you internal HDD. You can start at the Macintosh HD level and work your way down by opening each level (Macintosh HD/Users/[user name]/Pictures). Select the /Pictures folder and then select PASTE... from the context menu. When the COPY/PASTE is complete, you should see the following files on the Macintosh HD:
Macintosh HD/Users/[user name]/Pictures/Lightroom/ and
Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions
The Macintosh HD/Users/[user name]/Pictures/Lightroom folder will contain the empty default catalog the Adobe created when Lightroom was installed and Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions will contain a copy of the catalog you created on your external HDD.
You are almost done now. Make sure your external drive is still attached for this step. Restart Lightroom using the ALT/OPTION key again. When the Select Catalog screen appears, select the Choose a Different Catalog button (lower left side). When you do, a Finder window will open to allow you to navigate to a catalog of your choosing. Navigate to Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions and select the file Photography Mac Book Pro Version.lrcat. This is the copy you just created. Select the Open button and Lightroom should start. You should see all of your previews and settings just as before. Also, in the left hand panel, all of your folder should show up and none of them should be dimmed and none of your previews should display a small exclamation point badge. Either a dimmed folder name or an exclamation point badge indicates that Lightroom can't find the associated image file. If everything looks good, go to the Lightroom menu, select Preferences and then select the General tab. Under Default Catalog, select an option to either load the LAST catalog opened or select the Users/[user name]/Pictures/Photography Mac Book Pro Versions catalog from the drop down. Shut down Lightroom and then restart it normally. This time, when Lightroom starts, you should be viewing the new copy of your catalog. You can confirm this by looking at the General tab on the Catalog Preferences screen (Lightroom/Catalog Preferences menu items). Shut down Lightroom once again and this time, eject your external drive before restarting. This time, your folders in the left hand panel will be dimmed but you should be able to work with your smart previews. If Lightroom should display a Select Catalog screen with the external drive detached, double check your settings as it indicates Lightroom is still looking at the copy of the catalog on the external drive rather than the new copy you made.
Finally, if you are seeing dimmed folders and/or exclamation point badges with the external drive attached, this indicates a problem. You can select any folder and select Update Folder Location from the context menu. This will allow you to navigate to the copy on the external drive and select it. Lightroom will then update the catalog (select to synchronize the content). This will not only clear the dimmed folder problem but also remove the exclamation point badges for all photos in that missing folder. However, it may indicate that not all went well with the copy of the catalog so make sure to verify all went well. You can use the Get Info option on the two folders. You should see the same number of files/folders for both the copy on the internal drive as well as on the external drive but you can't rely on the byte count because of the possibility of differences between the geometry of the two drives. Hope this all helps!

WDS Server 2012 R2 "The specified image file is either invalid or corrupted"

Hi,
I'm trying to setup a WDS in a 2012 R2 environment but I cannot add install image for x64 architecture.
I've managed to add boot images from both x86 and x64 architecture and install image for Windows 8.1 x86.
For everything else I receive the error message "The specified image file is either invalid or corrupted". The images used for setting up the install are 100% functional (I manualy installed the OS from them).
I tried to unconfigure, reconfigure, reinstall role, install on another machine, everything without success.
Thanks!

Hi Costache Cristi,
What account you are using when you meet this issue, please use the
domain administrator permission account to import image or please try give your image source everyone full control permission then monitor again, it seems is the permission issue.
More information:
Windows Deployment Services 101
https://technet.microsoft.com/en-us/magazine/2008.08.desktopfiles.aspx
I’m glad to be of help to you!
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

My Vista system crashed due to a corrupted windows file. When I reformatted C:/ & reloaded firefox & tbird, my bookmarks were gone. I have an image of the drive , but I don't know how to recover them and get the data back where I can access it.

Vista system crashed due to a corrupted system file. The C drive was reformatted, and windows reloaded, along with the rest of my programs.
Before the drive was reformatted, an image was made of it on a USB drive to save all the data. Now I need to know how to get the Bookmarks back for Firefox, and the Address Book back for Thunderbird.
Thanks

Thanks for the quick response. It worked very well, for both Firefox and Tbird.
One hitch, until I remembered: those are all hidden files, in hidden folders. I had a devil of a time finding the "roaming" folder, until I found out how to unhide everything. In years past, I used DOS for that kind of thing. Explorer is much less user-friendly. Now that I know how to do it, it's simple.
Thanks again for the guidance

Mavericks Preview corrupts image file

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