Mavericks upgrade mouse issues

Having problems with wireless mouse since upgrading to Mavericks I few days ago. Sometimes I can't click on links. It goes all over the place on its on. I've even had Yahoo messagesI've type vanish before I can send them.. Any suggestions?

Hi csp256,
Thanks for visiting Apple Support Communities.
Try these steps first if you are experiencing unexpected behavior with your mouse cursor:
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
You can find these steps here:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Next, boot into Safe Mode and see if the issue occurs there:
Mac OS X: What is Safe Boot, Safe Mode?
http://support.apple.com/kb/ht1564
Regards,
Jeremy

Similar Messages

Maverick upgrade noise issue

Can anyone tell me why after Maverick OSX upgrade, my Mac mini hard disk spins relentlessly, even before I have login? i.e at the dashboard stage it is already revving up. In addition, my dual monitor display is now only capable of displaying only from the HDMI port, the Thunderbolt bolt doesn't seem to work anymore?

Hi Jonathon57,
Thanks for visiting Apple Support Communities.
If your keyboard isn't pairing with your computer, try the troubleshooting in these articles next:
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Regards,
Jeremy

Mail Issues since maverick upgrade

Since upgrading to Mavericks I have been having the several issues with Mail. The are as follows:
Scrolling is available intermittently or not working at all (using Magic Mouse)
Problem: Scrolling works for a while when using mail, then stops working. I have to click on the side bar to go up and down on all scroll screction within mail. This issue only resolves when quitting Mail, and sometimes will only work again when shutting down and restarting my iMac.
Scrolling on folders withing the main body of my iMac also stop working from time to time and only resolves when force quitting finder, or restarting my mac (or somethime shutting down and restarting the mac).
Email address pull down menu does not close down
Problem: When typing an new email and selecting an outgoing address the pull down menu appears, but once an address is chosen using the mouse curser the pull down menu remains on screen and does not close down automatically. I can not close it with teh mouse curser and have to use the keyboard (return or tab buttins) to close down the drop down address menu. It used to close down prior to Maverick upgrade. The pull down menu remains on screen blocking access to the CC and Subject sections.
Saving Mail attachments to desktop folders does not work.
Problem: Saving attachements from mail does not work at all using the drop down menu within mail. The process of using the save attachments menu within mail seems to work, but when you go to the folder after using this process, the item or items have not been saved.
Click and drag is the only way to move attahcements from mail to desktop folders now.
Mail will not quit automatically when shutting down Imac
Problem: When shutting down my iMac, mail will no longer quit automatically and prevents the shut down. Once shut down has been selected, Mail will no longer quit and I have to use Force Quite to shut it down.
Would welcome suggestions on how to resolve these issue.

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Permissions issue after Mavericks upgrade

I have just updated an early 2008 IMac with OSX Mavericks.
All software running fine, but I noticed occassionally I was getting an authentication prompt on some files, didn't follow, but simply authenticated as and when I need to, I assumed it was when I moved files from my Mac Pro to my Imac.
Having run the upgrade however, I get an error message to contact the vendor (Battlefront) as my copy of Combat Mission Battle for Normandy has lost its license.
After the upgrade I had also purchased from the same vendor Combat Mission Fortress Italy. Having downloaded this and gone to run after copying to applications, this software gives me an error message saying unknown developer so I have got no where near installing a license.
Having contacted the vendor and tried to get a work around, I am now getting the message it is you Mac not our software, despite the fact that all my other software is working fine (and the fact that the Combat Mission Battle for Normandy game worked fine until the upgrade).
I do feel some sympathy for them, I do think the Mac has some sort of permission issue - I also probably compounded this by deleting a user which I did not recognise called 'wheel' which I suspect now is some form of default permisison.
Anyone got any ideas, how do I 'reset' the system - I have tried fixing the permissions through disk utility.
My vendor got me to run a sudo command through Terminal, but I got the message...
sudo: unable to stat /etc/sudoers: Permission denied
sudo: no valid sudoers sources found, quitting

Update Saturday Jan 4, 2014
Before my Mavericks upgrade on my Mac Pro, no problems ever (use my Mac 4-8 hours a day) using my Bose Companion 5 USB connected speakers. I've tried shutting the Mac down and plugging the Bose USB cable into another open USB port = no joy and other combinations. I tested the same Bose Companion 5 USB speakers on two other laptops with NO issues (ouch...they were running Windows 7) I have deleted the two .plist files, did the CMD+OPT+P+R reset, etc... = no change. Looked into Midi Audio Setup and did not see anything in there to change even though I tried a couple of things and no avail (there was no Garageband setting/entry).
I still get a solid "BEEEEEEEEP" sound every 20+ seconds, when the sounds tries to toggle, by itself, between the Bose USB Audio device and the Internal Speakers.

Speaker issue after Mavericks Upgrade

I recently upgraded to Mavericks on my Mac Pro (mid 2010 ver.)
Now when I try to listen to Pandora, iTunes, or anything that pushes sound thru the O/S, the sound "jumps" between my Bose 5 companion computer speakers (USB) and the internal Mac Pro speakers.
Additionally, when I go to Preferences-----Sound, you can literally see the O/S jumping back and forth to these two rows "Built In Internal Speakers" and "Bose USB Audio USB". More specifically, you will hear the music thru the Bose speakers and then about every 20 seconds (sometimes it goes for over a minutes) it will "beeeeeeep" and then jump to the Mac Pro internal speakers.
I tried deleting the two .plist files as previous mentioned in past threads with no luck. Before I upgraded to Mavericks I never had ANY sound/speaker issues what so ever.
Any suggestions? Thank you

Update Saturday Jan 4, 2014
Before my Mavericks upgrade on my Mac Pro, no problems ever (use my Mac 4-8 hours a day) using my Bose Companion 5 USB connected speakers. I've tried shutting the Mac down and plugging the Bose USB cable into another open USB port = no joy and other combinations. I tested the same Bose Companion 5 USB speakers on two other laptops with NO issues (ouch...they were running Windows 7) I have deleted the two .plist files, did the CMD+OPT+P+R reset, etc... = no change. Looked into Midi Audio Setup and did not see anything in there to change even though I tried a couple of things and no avail (there was no Garageband setting/entry).
I still get a solid "BEEEEEEEEP" sound every 20+ seconds, when the sounds tries to toggle, by itself, between the Bose USB Audio device and the Internal Speakers.

IMovie Issue after Mavericks upgrade

I upgraded my iMac 2009 to Mavericks today. I updated all the user accounts for format changes to Mail, iPhoto and iMovie. What a pain. I don't recall this being an issue before (I was running Lion) but iMovie now only lets one user run iMovie at a time. A dialog pops up stating "You can't open the application "iMove.app" because someone else is using it. Ask the other user to quit the application, and then try again." Was this always like this? It's kind of funny to have an app that behaves like this. Does anyone know what wrong? Operator or System error? Thanks.

Update Saturday Jan 4, 2014
Before my Mavericks upgrade on my Mac Pro, no problems ever (use my Mac 4-8 hours a day) using my Bose Companion 5 USB connected speakers. I've tried shutting the Mac down and plugging the Bose USB cable into another open USB port = no joy and other combinations. I tested the same Bose Companion 5 USB speakers on two other laptops with NO issues (ouch...they were running Windows 7) I have deleted the two .plist files, did the CMD+OPT+P+R reset, etc... = no change. Looked into Midi Audio Setup and did not see anything in there to change even though I tried a couple of things and no avail (there was no Garageband setting/entry).
I still get a solid "BEEEEEEEEP" sound every 20+ seconds, when the sounds tries to toggle, by itself, between the Bose USB Audio device and the Internal Speakers.

Color Printing issue on Canon MP600 Printer and Mavericks upgrade

I realize that some people have been having problems scanning with the new upgrade on their printer, however, I am have trouble printing in color with the new Mavericks upgrade. Black and white is fine, but if there is any logo or color fonts, they are distorted. How do I go about fixing this?

I too was having the same issue where I was unable to print in color on my MP600 with Mavericks. It printed incorrect font, colors and distorted the size and placement on page . I followed the above instructions to download the MP600R via the Canon UK website and it has solved my problem.
If anyone is as computer illiterate as I seem to be: After downloading the MP600R driver and installing it, I went to System Preferences>Printers and Scanners> delete the printer currently listed>add a new printer and select the MP600R from the list of software to choose.
I have yet to delete any software/driver files related to the old printer, so I was able to correct the problem simply by downloading the new driver, deleting the current printer, and adding a "new" printer selecting the MP600R.
So happy it is now resolved as this has been driving me crazy for months!

Why does my mouse go behind illustrator CS6 window since maverick upgrade?

why does my mouse go behind illustrator CS6 window since maverick upgrade? I can see the mouse becaus I can highlight items, but to get the mouse back in front I need to click out of Illy and then click back in. Slightly annoying.

You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check if there is an update for your graphics display driver.
*https://support.mozilla.org/kb/how-do-i-upgrade-my-graphics-drivers

All gmail accounts offline following a 10.9.5 mavericks upgrade today. None of the obvious things fix the issue. Help please. Accounts are ok via browser, ipad and snartphone.

How to bring gmail accounts back on line following OSX 10.9.5 mavericks upgrade which has taken all offline.

SSL, make sure your date and time is correct.
Run the 10.9.5 combo update... OS X Mavericks 10.9.5 Update (Combo)
Your issue is very hard to troubleshoot because 10.9.5 and Yosemite preview work fine with my gmail accounts on my Mac.

Cannot right click on wireless mouse after mavericks upgrade

cannot right click on wireless mouse after mavericks upgrade. please help!

Hey eedge520,
Thanks for the question. I understand that you are unable to right-click with your mouse after updating. Let’s check your mouse preferences, as you can enable this behavior in System Preferences > Mouse > Point & Click > Secondary Click
OS X Mavericks: Change keyboard, mouse, and trackpad settings
http://support.apple.com/kb/PH14317
OS X Mavericks: Right-click
http://support.apple.com/kb/PH14308
Thanks,
Matt M.

Bootcamp Issues after Mavericks Upgrade

I was happily running ML, Win 7 and VMware Fusion on a MBP Mid 2010 then decided to upgrade to Mavericks. After sucessfully performing the upgrade and updating Fusion to the latest version I found that the Win 7 VM would throw an "operation failed on rdisk0s4 " after around 10 minutes. I can boot into Win 7 and it runs fine but won't in the VM. I thought it may be a Fusion problem so I installed Parallels and it has the same issue. I'm assuming the Mavericks upgrade did something to the Bootcamp partition. Disk Utility shows the Bootcamp partition and everything looks ok. I did notice that in Disk Utility the partition is named Bootcamp but after the VM failure it is named rdisk0s4.
Could the partition name be part of the issue here? i've seen some issues with others losing the Bootcamp partition from the boot menu after a Mavericks upgrade but not this problem.
I have a Winclone backup of the Win 7 partition but it's not that recent and now Winclone fails on the creation of a clone process. Somehow I don't think restoring a Winclone backup is going to sort this out. I'd appreciate some expert opinions on this problem.
Steve

The size of the MS Data should be roughly the sum of the 'gap' (107,422,440) and GPT 4 (86,753,280), which is roughly 90+ GB. Your current disk0s4 is about 45GB. In Testdisk you should skip the smaller 6174 and 28800 or similar sized entries.

No login fields after Mavericks upgrade

After upgrading to Mavericks from OSX 10.8 (through the app store), my computer rebooted but now does not give me an option to log in because there is no username or password field. The gray screen shows up upon booting with the Apple logo and the mouse cursor appears to move around fine.
I can log into another OSx from another partitioned drive and see that the files on the Mavericks' upgraded partition are all there still. Ive tried safe mode, utility repair, cleared PRAM and a few other things but nothing helps bring back the login fields. Since I can not login to the system, I have not been unable to do much more trouble shooting. Any suggestions on how to fix this?
Mac Pro
Processor 2 x 2.93 GHz 6-Core Intel Xeon
Memory 32 GB

I may join you Sebastian and go back to Mountain Lion. I still havent resolved the issue. After reading that some people actually waited 5-8 hours for their username and password dialog box to appear... I decided to wait 18 hours once.. and another time 15 hours after booting in safe mode but...they never appeared.
I did find a number of .dmp files appear on my drive after trying to upgrade (with long randomly named files similar to 32A1F2FA-6GAB-4219-AB20-DEEA343ABBA.dmp) . They were not there beforehand and seem to be created on the times and dates when I tried to fix this issue... with the very first one created on the day I originally upgraded to Mavericks. They seem to coorespond to the times I try to boot the computer up to fix it. I am only able to see these files because I am booting from another partition on another drive which allows me to see the files on the Mavericks drive.
With the disk utility, I always find some epson printer permissions that need to be repaired. I repair them and they always seem to be fixed "at the time". But if I later turn my computer off and on again... they need to be repaired again. I get the same issue on other drives and partitions that work fine so I doubt those specific permission issues are the reason for the Mavericks failure..but who knows....
Looking into other posts.. a lot of people seem to be having luck with clearing the PRAM. Anyone reading this may want to try that while using an Apple keyboard and mouse. Unfortunately it has not worked for me.

I keep getting an error after downloading the Mavericks upgrade

I have a 2011 mac mini running Lion 10.7.5 that I want to upgrade to mavericks. I have not had it very long so I hardly have anything on it. I have downloaded and installed all of the updates and verified that the hdd is ok and downloaded the free Mavericks upgrade then when it finishes the 5.30 gb file download I get an error and a cancel or retry option. Did this 3 times. I would appreciate any help or ideas that anyone can suggest. Thanks

HI, Thanks for asking but although i can use wifi, I made sure that I am using the wired ethernet for the upgrade. It will complete the download but just as soon as it completes the 5.30 gb file that is when I get the error. I think that I have everything covered on the check list as far as preparing it for Mavericks. I have no hardware hooked up to it only usb keyboard and bluetooth mouse. I even unhooked the super drive. After doing some checking I'm not so sure that the upgrade is worth it. I have a program I want to install that says requrements are Mac OSX 10.8 or higher that is why I wanted to do it but the majority or people seem to be having serious issues with Mavericks. I'm starting to think it may not be worth the trouble. Thanks for your reply

Massive Battery Drain After Mavericks Upgrade on 11" 2013 MacBook Air?

I got my Air about month before Mavericks came out and the battery life was amazing on it. I was easily getting 14-10 hours of life using Chrome and Air Mail App, along with Power Point and MS Word. After the upgrade to Mavericks, it was slow but I started to notice that my battery life during classes was draining so much faster than before and I had not added anything 3rd party software, just the upgrade. I am now down to about 3.5 - 4.5 hours of battery life doing about the same things as before the upgrade. I did a couple of apps and I added (Sims 3 game). However, I have yet to touch it because of the diminished battery life.
I have included a copy of my Etrecheck, can somone take a look and let me know if you think I need to clean something off?
I did do the SMC reset and that seemed to to give a little juice (like putting new tire on your car but still not where it was before the Mavericks upgrade) as I am up to about 6 hours of battery life after the SMC reset.
Please let me know what other information you might need from me that would help and thank you so much!!
Hardware Information:
          MacBook Air (11-inch, Mid 2013)
          MacBook Air - model: MacBookAir6,1
          1 1.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 5000 - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 1:35:47
Disk Information:
          APPLE SSD SD0256F disk0 : (251 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 250.14 GB (202.41 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.ea.origin.ESHelper.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
          [loaded] com.google.keystone.agent.plist
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist
User Login Items:
          iTunesHelper
3rd Party Preference Panes:
          Flash Player
          Flip4Mac WMV
Internet Plug-ins::
          o1dbrowserplugin: Version: 4.9.1.16010
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.4.4.2
          AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6
          FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6
          Silverlight: Version: 5.1.10411.0 - SDK 10.6
          Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
          QuickTime Plugin: Version: 7.7.3
          googletalkbrowserplugin: Version: 4.9.1.16010
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
          AdobePDFViewer: Version: 11.0.04 - SDK 10.6
          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6
Bad Fonts:
          None
Old applications:
          Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               2%          WindowServer
               2%          EtreCheck
               0%          mds
               0%          mds_stores
               0%          ocspd
Top Processes by Memory:
          147 MB          Google Chrome
          131 MB          com.apple.IconServicesAgent
          70 MB          Google Chrome Helper
          45 MB          mds_stores
          41 MB          WindowServer
Virtual Memory Statistics:
          1.86 GB          Free RAM
          1.39 GB          Active RAM
          261 MB          Inactive RAM
          502 MB          Wired RAM
          403 MB          Page-ins
          0 B          Page-outs
And here is my Battery (Power) info after the SMC reset and a few hours after it:
Battery Information:
Model Information:
Serial Number:          C01320305FKF90G4S
Manufacturer:          DP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          511
Hardware Revision:          000a
Cell Revision:          1198
Charge Information:
Charge Remaining (mAh):          2332
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5008
Health Information:
Cycle Count:          38
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -558
Voltage (mV):          7628
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          1
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
DarkWakeBackgroundTasks:          1
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          10800
Standby Enabled:          1
Battery Power:
System Sleep Timer (Minutes):          1
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
Current Power Source:          Yes
DarkWakeBackgroundTasks:          0
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Standby Delay:          10800
Standby Enabled:          1
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          No
Charging:          No

Hi Lex,
Not sure why but I had a hard time finding all of the related files to get rid of Origin. But I think I finally got them. I just uninstalled Flash and Chrome. I don't like Safari but all well. I suppose I can deal with it it until Apple fixes this battery issue and then maybe I can go back to Chrome. Safari isn't too happy with certain websites, under the Preferences/Security there is an error message that reads "Google Safe Browsing Service Is Not Available. Has not been updated in 8 days."
Haven't noticed a change in battery since doing all of this so let me know if it will take a couple of days to reset. Or if you see anything else that I can do to help. Thank!
Hardware Information:
          MacBook Air (11-inch, Mid 2013)
          MacBook Air - model: MacBookAir6,1
          1 1.3 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          Intel HD Graphics 5000 - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 1:16:31
Disk Information:
          APPLE SSD SD0256F disk0 : (251 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 250.14 GB (211.47 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.google.keystone.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
          [loaded] com.google.keystone.agent.plist
User Launch Agents:
User Login Items:
          iTunesHelper
3rd Party Preference Panes:
          Flip4Mac WMV
Internet Plug-ins::
          SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6
          Flip4Mac WMV Plugin: Version: 2.4.4.2
          QuickTime Plugin: Version: 7.7.3
          Silverlight: Version: 5.1.10411.0 - SDK 10.6
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
          Default Browser: Version: 537 - SDK 10.9
Bad Fonts:
          None
Old applications:
          Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Outlook:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.3.8 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               2%          WindowServer
               1%          EtreCheck
               0%          ocspd
               0%          mds
               0%          mds_stores
Top Processes by Memory:
          225 MB          com.apple.IconServicesAgent
          102 MB          Finder
          62 MB          Safari
          41 MB          mds_stores
          41 MB          WindowServer
Virtual Memory Statistics:
          2.01 GB          Free RAM
          1.19 GB          Active RAM
          302 MB          Inactive RAM
          507 MB          Wired RAM
          228 MB          Page-ins
          0 B          Page-outs
Battery Information:
Charge Information:
Charge Remaining (mAh):          2844
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5006
Health Information:
Cycle Count:          39
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          -538
Voltage (mV):          7718
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          1
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
DarkWakeBackgroundTasks:          1
Display Sleep Uses Dim:          Yes
PrioritizeNetworkReachabilityOverSleep:          0
Standby Delay:          10800
Standby Enabled:          1
Battery Power:
System Sleep Timer (Minutes):          1
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          15
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
AutoPowerOff Delay:          14400
AutoPowerOff Enabled:          1
Current Power Source:          Yes
DarkWakeBackgroundTasks:          0
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Standby Delay:          10800
Standby Enabled:          1
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          No
Charging:          No

Magic Mouse issues after updating to iTunes 11

Hi,
Just updated to iTunes 11, and immediately after installing I have been losing Bluetooth connection to my Magic Mouse. This usually happens when I click on an icon in my dock to launch an App. Specifically, most often when I am launching iTunes. I've ruled out a battery issue, as I've replaced them and it doesn't make a difference. I've even cleared my PRAM at startup (CMD+OPT+P+R at startup), since I saw this suggested for similar Magic Mouse issues not related to iTunes. Resetting the ram made no difference in my case.
I've had the Magic Mouse for 2+ years, and this has never been an issue before. In fact, I've never had any connection issues with the mouse that weren't related to weak batteries, and everything was working great until I installed iTunes 11. Just wondering if others have had this issue since upgrading to iTunes 11, and if so, how it was corrected?
Thanks.

Hi, I've not had this issue, but iTunes 11 does seem to be doing something to my Magic Mouse. For example within iTunes 11 I can no longer swipe forwards and backwards. Not sure if there is some kind of hitch with the new iTunes software and the Magic Mouse firmware?

Mavericks upgrade mouse issues

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