Mavericks won't download, it just says Mavericks couldn't download, then it says an error occurred.
A pop up will come and say Mavericks couldn't download. Then is the purchases page it says an error occurred. it usually stops somewhere around 995.2 and it does it every time. I've tried multiple solutions almost everyday for weeks. It never worked once. I will attatch pictures of some of the problem.
OS X Mavericks failed to download
OS X Mavericks failed to download, Use the Purchases page to try again
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When I tried to re-install I-Tunes it returns with the following message "The system extension "/system/Library/Extensions/hpPlugInInit.kext" was installed improperly and cannot be used. Please try reinstalling it ot contact product's vendor for an update. I am a new user to Mac... I don't know what doen't it mean. Any routes to resolve the problems would be greatly appreciated.
thanks in advanceHello m295,
The following article contains several troubleshooting steps that can help restore functionality to the iTunes Store on your mac.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshooting on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your internet service provider (ISP) may be blocking your access.
Update iTunes to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. To configure your firewall, please refer to the "Blocked by firewall" section in this article.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Click here to find out how to use Keychain First Aid to resolve any issues with your keychain.
If you are receiving a specific error message you may want to see, the "Specific Conditions and Alert Messages" section in this article as needed.
If the issue still persists, contact your internet service provider and confirm that the ports and servers in this article are enabled over your network.
Additional Information
If the steps above did not resolve your issue, be sure that your specific alert is not listed in iTunes: Possible iTunes Store errors. Then, if your issue is still unresolved, follow steps in iTunes: Advanced iTunes Store troubleshooting.
Cheers,
Allen -
Downloading apps it asks for apple ID Pass then it says "verification required". Then says Security Code required. Doesn't accept code. itunes doesn't accept code from visa card either?Please Help
If it is trying to verify your payment info, I would be willing to guess that it is looking for the security code for your credit card. Did you credit card just get replaced lately or the expiration date change? When is the last time that you updated your payment information in iTunes?
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hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???
Lyndsay237 wrote:
This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card. -
what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?
Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
“SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
Here is my original post explaining what I had already tried:
“Hi all,
I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
Can anyone help? Please?!
Thank you!!!
P.S. We have a PC, with Windows XP Home.”
Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
Tiffany
P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution. -
I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
I have never had any problems doing this before, only in the last few days.I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place. And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated. -
Hi, I keep getting an error message saying "the itunes library cannot be saved. an unknown error occurred. (-50). Any ideas on how to stop this appearing? Thanks!
Error -50 is a very unhelpful generic communications error with a number of possible causes. Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.
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Cannot SHARE project from IMovie to Idvd. Gets so far and then a box with a message saying Unable to prepare project for publishing because an error occured (-41).
Bengt is as always entirely correct, but another meaning of error -41 is that you have chosen the wrong encoding setting for the length of video you have:
iDVD encoding settings:
http://support.apple.com/kb/HT1502?viewlocale=en_US
Short version:
Best Performance is for videos of up to 60 minutes
Best Quality is for videos of up to 120 minutes
Professional Quality is also for up to 120 minutes but even higher quality (and takes much longer)
That was for single-layer DVDs. Double these numbers for dual-layer DVDs.
Professional Quality: The Professional Quality option uses advanced two-pass technology to encode your video (The first pass determines which parts of the movie can be given greater compresson without quality loss and which parts can’t. The second pass then encodes those different parts accordingly) , resulting in the best quality of video possible on your burned DVD. You can select this option regardless of your project’s duration (up to 2 hours of video for a single-layer disc and 4 hours for a double-layer disc). Because Professional Quality encoding is time-consuming (requiring about twice as much time to encode a project as the High Quality option, for example) choose it only if you are not concerned about the time taken.
In both cases the maximum length includes titles, transitions and effects etc. Allow about 15 minutes for these.
You can use the amount of video in your project as a rough determination of which method to choose. If your project has an hour or less of video (for a single-layer disc), choose Best Performance. If it has between 1 and 2 hours of video (for a single-layer disc), choose High Quality. If you want the best possible encoding quality for projects that are up to 2 hours (for a single-layer disc), choose Professional Quality. This option takes about twice as long as the High Quality option, so select it only if time is not an issue for you.
Use the Capacity meter in the Project Info window (choose Project > Project Info) to determine how many minutes of video your project contains.
NOTE: With the Best Performance setting, you can turn background encoding off by choosing Advanced > “Encode in Background.” The checkmark is removed to show it’s no longer selected. Turning off background encoding can help performance if your system seems sluggish.
And whilst checking these settings in iDVD Preferences, make sure that the settings for NTSC/PAL and DV/DV Widescreen are also what you want.
http://support.apple.com/kb/HT1502?viewlocale=en_US -
I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes. It says "The iphone cannot be synced. An unknown error occurred (1723).
Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks
Yep, me to exactly the same problem, the error message keeps telling me to check my internet connection or try later. Nothing wrong with my internet connection. Is it an apple server problem?
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when I'm trying to restore my iPhone 3g, it says "The iPhone cannot be restored. An unknown error occurred (10150)"
If the Error is really 1015, it is most likely due to your iPhone having the iPad baseband. If this is the case, you will have to search the Web for tools to use Custom Firmware. These cannot be discussed on Apple Supported Forums.
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Why does itunes give an error saying " The Iphone cannot be synced. An unknown error occured (-50)". Everytime I try to sync my phone? I have another Iphone that syncs with the same itunes account and it's working fine.
What operating system do you have on your computer?
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i tried updating my ipad over a wireless, after downloading the update i was unable to install with a message an error occurred installing ios 7.0.3
Hello mom_5_01,
The following article should be quite beneficial in your endeavor to update your iPad.
iPad: Unable to update or restore
http://support.apple.com/kb/HT4097
You may encounter the following symptoms while updating or restoring your iPad:
iPad continually restarts but never displays the Home screen.
An update or restore did not complete and the iPad is no longer recognized in iTunes.
iPad stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
If this occurs, you can place iPad into recovery mode and attempt to restore again. If iTunes displayed an alert with an error code, see this article before attempting the steps outlined here.
Cheers,
Allen -
How do you get album artwork? I have like two thousand songs and about 95% don't have cover album artwork and when i try to get album artwork it says "Itunes can not find album artwork" "an unknown error occurred-609" what do i do?
Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.
Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do. -
I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)" It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version. So please help!
Hello Renee116,
The fix you are looking for is found here:
https://discussions.apple.com/message/15028503#15028503
Hope this helps.
~Julian
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