Maverics - App Store Updates broken - Certificate issue

Hi All,
My system - MacBook Pro Mid 2012 15"
After update to Maverics from Lion i cannot use App Store Updates, so now I don't now have my system any updates or not.
The issue is in "wrong" certificate as App Store Updates talkes to me (message in Russian):
Сертификат для данного сервера недействителен. Возможно, Вы подключаетесь к серверу, имитирующему «swscan.apple.com», что может подвергнуть риску конфиденциальность Вашей информации.
(it's told me that it cannot confirm «swscan.apple.com» certificate)
I'm using my local ISP and there's no problems with Apple site and other App store things - I'm able to install programs from it.
I've checked that certificate right now - it's signed with Verisign and seems to be Ok, my safari displays it as green.
How can I recieve updates for my Mac ?

I have the same trouble..
By the way, is this a part of the problem, or it is a normal situation?:
BUGMac:~ bug$ ping swscan.apple.com
PING p01-swscan.apple.com.akadns.net (17.164.1.22): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
Request timeout for icmp_seq 5

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App store updates broken regarless of device or iOS version for days now?

Your Apple App store updates are just plain broken.(period)! It doesn't matter the device or the iOS release.
I have various devices, ipod Touch(s) several versions, iPhones, Ipads several versions and it makes no different which iOS or device; some are at 3.1, some are at 5.1 and some are at iOS6. All show app updates, NONE seem to get conected or work by staying connected.
I have done hard resets on all devices(more than once), and if you delete and APP you can NOT stay connected to re-download the APP; update times out right after it starts to update and then quits... It doesn't matter if it is a single update or Update ALL and it doesn't matter which APP.
you might can get one to update if you like try 20 times..... this has been going on for at least 4 days now. Apple PLEASE get this FIXED or provide a work around via support announcement / notes..... You can't download then either as it times out so this is costing you Apple money.
Thank you...

Unfortunately, these are strictly user to user forums - no Apple employees here. You can use this to send them feedback (there are several other feedback links on that page depending on which one you want to use):
http://www.apple.com/contact/feedback.html

App Store updates from iPhone issue

Having issues with App Store updates.
I see on my iPhone that I have 12 updates. However, when i go to install the update, it does not work on the iPhone. Anyone else having this kind of issue? If so how are you resolving it. Find this to be a real nuisance with the App Store on the iPhone.
Thanks and I look forward to your reply.
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Hey Bruce...similar problem. As of about 4 weeks ago I can no longer get updates on iTunes. iTunes will tell me that I have some, but when I go to get them, it says "No Updates At This Time. Check Again Later"but I can clearly see I have three waiting...so I have to download them all through my iPhone and then sync back to iTunes. Frustrating.

App Store updates broken

I cannot update certain software. Safari 8.0.4 is an example. The progress bar flashes quickly then nothing else happens. The update never goes though. In the past when this has happened I have downloaded a stand alone installer. Safari 8.0.4 is unavailable.
I've tried removing caches and temp files associated with the store to no avail.
any ideas?
ps iPhoto update worked fine

Thanks!
this dump is the result of pushing the update button. there was a huge dump after moving to the updates section from the featured section in App Store.
by the way...repairing permissions has never helped this problem either.
Marker - Mar 21, 2015, 10:14:05 AM
Mar 21 10:14:08 macminilocal.local softwareupdated[180]: Could not create parent path for partial download: file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdat e/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zsn2s2p pt34d8/Safari8.0.4Yosemite.pkg (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “xm6yjkk13e2axuwutxeq0zsn2s2ppt34d8” in the folder “031-17831”." UserInfo=0x7f95e599a0b0 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zs n2s2ppt34d8, NSUnderlyingError=0x7f95f4eb7000 "The operation couldn’t be completed. Permission denied"})
Mar 21 10:14:08 macminilocal.local installd[487]: PackageKit: Adding client PKInstallDaemonClient pid=180, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Mar 21 10:14:08 macminilocal.local storeassetd[311]: SUAppStoreUpdateController: disk space required for updates is: 1556850899
Mar 21 10:14:08 macminilocal.local installd[487]: PackageKit: Removing client PKInstallDaemonClient pid=180, uid=200 (/System/Library/CoreServices/Software Update.app/Contents/Resources/softwareupdated)
Mar 21 10:14:15 macminilocal.local storeassetd[311]: SUAppStoreUpdateController: start install session with 031-17831
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: SoftwareUpdate: Added foreground transaction [0x4] for Safari8.0.4Yosemite-8.0.4
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: SoftwareUpdate: starting download of 031-17831 (Safari8.0.4Yosemite-8.0.4)
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: Could not create parent path for partial download: file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdat e/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zsn2s2p pt34d8/Safari8.0.4Yosemite.pkg (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “xm6yjkk13e2axuwutxeq0zsn2s2ppt34d8” in the folder “031-17831”." UserInfo=0x7f95f0d4d050 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zs n2s2ppt34d8, NSUnderlyingError=0x7f95f21b5500 "The operation couldn’t be completed. Permission denied"})
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: Cannot write distribution for 031-17831
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: Could not create parent path for partial download: file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.SoftwareUpdat e/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zsn2s2p pt34d8/Safari8.0.4Yosemite.pkg (Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “xm6yjkk13e2axuwutxeq0zsn2s2ppt34d8” in the folder “031-17831”." UserInfo=0x7f95e5958b70 {NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Software Update/swcdn.apple.com/content/downloads/53/38/031-17831/xm6yjkk13e2axuwutxeq0zs n2s2ppt34d8, NSUnderlyingError=0x7f95e6f93040 "The operation couldn’t be completed. Permission denied"})
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: SoftwareUpdate: error download of 031-17831: Error Domain=NSCocoaErrorDomain Code=513 "The file couldn’t be saved because you don’t have permission."
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: SoftwareUpdate: Removed foreground transaction [0x4]
Mar 21 10:14:15 macminilocal.local storeassetd[311]: SUAppStoreUpdateController: did not start session for 031-17831 (previously installed?)
Mar 21 10:14:15 macminilocal.local softwareupdated[180]: Failed to write state: Error Domain=NSCocoaErrorDomain Code=513 "You don’t have permission to save the file “com.apple.SoftwareUpdate.SUUpdateServiceDaemon.state”." UserInfo=0x7f95f5426a00 {NSURL=file:///var/folders/zz/zyxvpxvq6csfxvn_n00000s0000068/C/com.apple.Softwa reUpdate.SUUpdateServiceDaemon.state, NSUserStringVariant=Folder, NSUnderlyingError=0x7f95f2062d70 "The operation couldn’t be completed. Permission denied"}

Mac App Store Updates stuck in "Waiting". Anyone had this issue before?

Hi,
I stumbled upon this issue yesterday where I had a software update waiting for me at the Mac App Store, and when I hit the update button on the store, the update got stuck in the "Waiting" message that appears to the left side of the "UPDATE" button. The updates did not appeared to download nor start, they just got stuck in the "waiting" stage. Moving to the "featured" section of the app store did not worked to re-highlight the UPDATE button in the update section of the Mac App Store page. The only way I was able to solve the issue was by Force Quitting the Mac App Store and trying again. On the second attempt, when I clicked the UPDATE button the "Waiting" message appeared but then disappeared and showed the expected download and install progressbar in the Mac App Store updates.
I was wondering if someone has seen a similar issue to the one I am describing.
Thanks for your time and answers!

dominic23 wrote:
This happens sometimes.
You did the right thing, tried again.
Best.
Hi dominic23,
I see... Well this bugs me off course because is not the normal behavior that I would expect from OS X, but if it sometimes happens, I'll be OK with that. I don't know but I may file a bug report to Apple on this so that they at least know of the issue.
Thanks for the advise!

Is there a known issue with the apple app store update page for th ipad?

Is anyone else getting the ipad app store update page problems?
When i go to that page on my ipad i get an error " cannot connect to itunes store " but im allowed to still browse the store. Just cant update my items through he update page..... I do have full bars on my wifi :)

I'm not sure that either of these will work, but you can give them a try.
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
Here is the Apple help article for more advanced iTunes Store troubleshooting steps. You might want to look at this.
http://support.apple.com/kb/TS3297
I don't think that this will be the issue - but it can't hurt to look and make sure.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first.

App Store update buttons broken

iOS 7.0.2 iPhone 5S
Go to App Store > Updates tab. Tapping "update" opens the app instead of triggering an update. Seems I have to manually search for the App and update it from the search results page. Tried logging out / logging in again. Looks like a bug.

paulwais wrote:
iOS 7.0.2 iPhone 5S
Go to App Store > Updates tab. Tapping "update" opens the app instead of triggering an update. Seems I have to manually search for the App and update it from the search results page. Tried logging out / logging in again. Looks like a bug.
iPhone 5s, iOS 7.0.2
hellooooooooo
i don't know what's a more frustrating bug: that update is broken or Apple's support forums are broken
If you want help you need to ask a question, not just tell people you think you found a bug.

Wildly erratic App Store update flagging

Apart from the permissions-scrambling (I think) problem, there is also another weirdness manifesting:
"X" number of apps appear as badging the App Store icon; I update one, then wait for it to finish updating; I then go back to the App Store icon, to find that "Y" number of updates has vanished from the badge/update page. The "missing" updates usually reappear after a while.
The above is a bit different from another problem that has been reported, i.e., of apps being updated via the iPhone, then going back to the App Store on the iPhone to find the updates still sitting there, or reappearing suddenly several updates later (I update apps one at a time so that I can read the authors' update texts, if they've supplied them).
I am not only fed up with the erratic behaviour of the App Store, I am fed up with the time I've wasted, and my time that has been soaked up bleating and whining about the App Store problems here. Not to mention the "apps not working after an update" permissions issue. And even more ticked off because of the data I've lost because the iTunes backup facility appears to be broken as well (as of 7.7.1, at least).
Time for me to get a life, methinks.
Also time for Apple to get some fixes out into the wild ASAP.

Well, well. I was just about to post to this to say that the iPhone 2.0.1 software/firmware update had fixed things. It did for about 6 hours, but after another App Store update, the AS flags started playing up after an update, and then the downloaded apps and the music became unusable again.
This is really, really not funny. I spent hours last night installing the update and repopulating the phone with apps and musics, and I'm back to square 1. Yet again.
Has anyone else had the similar experience of updating the phone to 2.0.1 and have the apps die again?
I dare not ask if anyone has a fix, other than being able to hack the iPhone file system by hand and manually change the permissions via a telnet session running on a Mac (or Linux?) box. And doing this, if possible should probably do nasty things to the warranty.
I'm now going to mothball the iPhone until there's a known robust fix to these problems, and go back to my old Sony Ericsson (and hope that the iPhone's SIM card will work in the SE). I've wasted far too much time on this to continue. Bad show, Apple. -10/10 and no elephant stamp and gold star for you.

HT204152 I am unable to update my App store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc.

I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3

What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

App store updates not working

After updating to ios 7, and setting my app store updates to update automatically, and after they all did update, the long list of apps won't go away. They just sit there with an "open" button next to each one. I tried force quitting the app store, I tried signing out of the app store, I tried shutting down my phone, but the list just sits there. Any thoughts about this?

I have the same identical issue. Have you found any fix yet?

HT1338 App Store updates: Repeated Error message saying I must sign in, though I already did. , I click on update, Error message that I need to sign in to the same account I already signed in.

App Store updates: I sign in, my password is accepted, I click on update, and still get the error message that I need to sign in to the same account I already signed in at. What do I have to do to get my app updates?

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in the Apple Support article linked below:
Mac App Store: Cannot update App Store purchases or updates do not seem available
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click the line below to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the applications folder, or into a subfolder, put them back. Never move or copy those applications.
9. Contact Account and Billing Support on this page:
Apple - Mac App Store - Contact Support

IOS 7 App Store is BROKEN!

Well, Stupid Me won out over Sensible Me and I downloaded. Received several notifications that I had apps which required updating, so I attempted to download. "Download failed". This is for ANYTHING downloaded from the App Store NOT just updates!
THE APP STORE IS BROKEN!
I'm also unable to autocorrect words typed in uppercase (for example, it will no longer correct 'CANT' to 'CAN'T' and, if you move the cursor back against the word, you don't even get the option - pop-up bubble - to change it. As you can't type in bold, I do use caps quite a bit for emphasis, so this is really rather irritating!).
The keyboard is also really rather unresponsive when compared to iOS 6 (especially in Safari and FB).
Maybe there are settings I'm overlooking for everything else - if so could someone point me in the right direction. I'm autistic and I get frustrated when I don't understand stuff!
But the App Store is most DEFINITELY broken! Can't download anything - not updates, not new apps, not mags, not papers - not ANYTHING!
Anyone else...?!
Sarah X❤️X

For the keyboard and autocorrect features, try resetting your iPod
Reset: Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
I wonder if the App Store is just down because the servers are overloaded from everyone trying to download iOS 7. You might need to wait and try again later.
If it's still not working, you might want to try resetting your network settings.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Try these articles if the App Store still doesn't work:
http://support.apple.com/kb/TS1368
http://support.apple.com/kb/TS3297

"err = -43" when downloading app store updates

Help,
I added a NAS a few months ago, and use that to store my iTunes library. Since then, whenever I have app store updates, I usually get ~50-75% rate of receiving an error message when auto-downloading updates. The process runs through, but many of the apps receive this error, and many other apps go through the entire downloading process, but iTunes still shows them as needing updates afterward, requiring another full download.
I'm fairly certain this has to do with my NAS, but am hoping someone can help me understand what settings/configuration could help to minimize the occurrence of this issue.

Try deleting the partial cached downloads in the iTunes media folder.
That error is outlined here -> iTunes: Advanced iTunes Store troubleshooting
"Error -50," "-5000," "8003," "8008," or "-42023"
These alerts occur due to timeouts or conflicts trying to write a file during download.
If you encounter this issue while accessing iTunes Store:
See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
If you encounter this issue while while downloading something from the iTunes Store:
Delete your iTunes Downloads folder, located in:
Mac OS X:  ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
Windows Vista:  \Users\username\Music\iTunes\iTunes Media\Downloads\
Windows 7:  \Users\username\My Music\iTunes\iTunes Media\Downloads\
Windows XP:  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
After locating your iTunes Downloads folder:
Quit iTunes.
Delete the Downloads folder on your computer.
Open iTunes.
Choose Store > Check for Available Downloads.
Enter your account name and password.

OSX App store updates

Any help to solve this app store update issue? This has been like this since few months now. I am sure there are app updates available as shows in the badge, but it never show in the list and allow me to update.

Nothing Happens even when I click on more. It only shows the sytem updates and not the third party apps downloaded from App Store. Even the cmd+tab ribbon shows the available update badge, but no applications available to update when I go inside the appstore.

My iPhone says I have 5 app store updates. I press update and the wheel just spins and it never updates. the Icon stays black like its updating, but in never does

my iPhone says I have 5 app store updates. I press update and the wheel just spins and it never
updates. the Icon stays black like its updating, but in never does

Hello Donna,
I'm sorry to hear you are having issues with your iPhone. If you are having issues completing your app updates, you may want to make sure you can otherwise access the iTunes Store/iOS App Store. You may want to try the troubleshooting steps outlined in the following article:
Can't connect to the iTunes Store - Apple Support
If the iOS version listing in your post profile is correct (iOS 8.0.2), you may also want to make sure that your iPhone is updated to the most recent version of iOS:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden

Maverics - App Store Updates broken - Certificate issue

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