Maxed out Mac Pro (nearly new) DEAD SLOW - why???

*I have always been a PC guy (animation and film production is what I do -- www.speedbumpstudios.com) but I decided to bite the bullet and go Mac. I maxed out my Mac Pro-- if it's available, I got it. It's a 15,000 machine. Great. So I've had it for a few months and the thing is so dead slow I am finding it almost unusable. My three year old PC laptop kicks its butt. Here are the symptoms.*
*Opening Photoshop takes anywhere from 1 to 3 minutes. Once it is open, if I try to open a file, it takes another couple of minutes for the finder to pop up so I can search for it.*
*iTunes regularly hangs and/or takes several minutes to load. My iPod, which is also new, sometimes cannot even connect to it (error).*
*HP scanning software takes minutes to open. Once the scan is ready to be saved, it takes minutes for finder to even offer the option to name the new file.*
*Almost all the software on this thing starts up painfully slow.*
*IMPORTANT: I have noticed that the machine runs almost all right immediately after a restart. The longer it runs, the worse these symptoms get.*
*ALSO IMPORTANT: -- I had been running Boot Camp on the machine, allowing me to boot into Windows XP. Recently bought Parallels and ran that. While this Mac never ran great, the problems seemed to get markedly worse at that point. I have since, out of desperation, removed Parellels completely, but the problems persist.*
*I am, of course, sick about how much I am paying for this machine that is supposed to be the best available and it about as useful as a boat anchor. WHAT SHOULD I DO!?*

George, I feel your pain. I too have a maxed out Mac Pro;
Mac Pro - 8 Core (Dual Quad-Core 3GHz)
16GB RAM (Crucial Memory)
4x 750GB Drives
ATI 1900x Vid Card
2x 30" Cinema Displays
etc etc etc .... I even have a 2-port eSATA cables installed (OWC) with a 1.5TB external drive (Iomega, and fast as the dickens!)
My machine has been in the Apple repair facilities THREE times so far (I am working with an executive relations person for 3 months now) and we are about to swap it out for a new machine because the term "ghosts in the machine" apply to many Mac Pros. In fact, the last time Apple fixed this machine was yesterday, replacing a bluetooth module, and as soon as I booted the machine it started having kernel panics (for the first time), we thought it was the RAM Riser cards being seated wrong... after making sure everything was seated properly, and doing a complete OS reinstall, it is still kernel panic-ing every hour (if I let the machine sit quietly)...so, there is a ghost in this machine that does not want to go away.
To get your situation though, MY machine has ALWAYS been much slower than the dual-G5 I replaced last April. You are not alone here. This is an 8-Core machine, ran Tiger slow and is now running Leopard only about 20% faster, which is still slower than the G5. Makes me want to cry sometimes because I paid, what, $1300 for the processor upgrade alone?
Something is wrong with your machine. I suppose you have already tried to reinstall, reformat your drives, correct permissions, etc and still found your machine wanting in the ways of speed, right? What you need to do is to contact Apple Executive Relations and tell them what is going on. Once they see that you ordered such an expensive machine (no one buys extra RAM from Apple so they will sympathize right there!) they WILL contact you and work with you until your problem is solved. The only reason they have not replaced MY machine yet (they will usually do so after the 2nd or 3rd repair attempt) is because in my case I cannot afford the downtime. Now, however, I think we have to because no one can figure out why this machine is having panics after sitting still for an hour.
Anyway, be assured this is NOT representative of Apple or the Mac Pro speed. Mac Pro's are plenty fast, and unbelievably fast with newer, Intel-based software (CS3), and even though Leopard has many many bugs it is faster than Tiger. My partner has the same machine as I do and it is so fast I think it does most of his work before he even arrives in the morning.
Work with Apple, let them fix your machine or replace it. They will.

Similar Messages

  • Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.

    Which Mac Pro? More cores=slower speeds? And most of us know the speed matters or FPU for music and I don't understand the faster is for the least amount of procs. And while I get the whole rendering thing and why it makes sense.
    The above is what the bar says. It's been a while and wondered, maybe Apple changed the format for forums. Then got this nice big blank canvas to air my concerns. Went to school for Computer Science, BSEE, even worked at Analog Devices in Newton Massachusetts, where they make something for apple. 
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    Thanks for your reply via email/msg. He wrote:
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  • My mac pro is running really slow and the beach ball keeps appearing

    my mac pro is running really slow and the beach ball keeps appearing
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    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
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  • Why my Mac Pro 2009 became too slow after updated Yosemite?

    Why my Mac Pro 2009 became too slow after updated Yosemite?

    When the slowness is especially bad, note the exact time: hour, minute, second.  
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    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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              SYSTEM LOG QUERIES ▹ All Messages
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    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Maxed out MacBook pro or Mid level MacBook pro with Retina?

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  • My mac pro is running very slow and I have a pin wheel turning

    My mac pro is running very slow and I have a pin wheel turning what can I do?

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  • Jump from 2.8 Dual Xeon Mac Pro to new 2.4GHz Macbook Pro with LED Cinema?

    So about a month ago I decided to upgrade an older Macbook Pro to my dream computer... I bought the Octo 2.8GHz Xeon Mac Pro, added 1.6TB of drive space, 10GB of RAM, the Nvidia 8800 GT, and a 23" Apple Cinema Display.
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    I would be ordering the MBP with 2.4GHz, upgrading the RAM to 4GB, and the HDD to a 320GB 7200RPM Seagate.
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    Thanks for reading through the small book I wrote there and adding some info to it - greatly appreciated.
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  • I have a mac pro that is running slow. what can be done?

    I have a mac pro that is running slow. what can be done?

    Read the last two replies in this thread: https://discussions.apple.com/message/24218682#24218682
    Reply here, not there.

  • HT1338 has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    has anyone else had problems with their mail not loading properly and the multi gestures stopped working on their mac pro after new updates?

    Have you tried calling Apple tech support?
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  • Hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command+Z, It's will be freeze a while. why? and how can I improve?

    hello, I update my mac pro to 10.10. Why the photoshop cs6 change to slowly now. When I change the tools like brush to command+Z, It's will be freeze a while. why? and how can I improve?

    what a long post....Apple, btw, does not read this stuff, so ranting, raving, and complaining here might make you feel good, but it does no good at all. That being said, I, too have a Mac Pro Quad Core Xeon with 6 gigs of ram and an nVidia 8800 GT graphics card (not as good as yours, alas) and I've had no problems at all with it. Yes, it doesn't have Thunderbolt, but maybe we Mac pro owners will get lucky and someone will come out with an adapter (probably not). No, you probably don't have to throw away your Mac Pro, but if you do, I'll take it, for a small "recycling" fee >:-) That was a joke.  Yes, the Mac Pro's future isn't quite clear, YET. Hopefully that will improve very soon. As for not being able to upgrade to Mountain Lion. Don't worry about that too much, Nobody is forcing you to do that.  Your Mac Pro won't quit working if it isn't installed. From what  I've heard, you should give the new OS a chance, and wait to get it, in case there might be some bugs, or stuff not working with the new OS, which has been known to happen. Yes, we Mac Pro owners don't like being treated like mushrooms-kept in the dark, and being fed......... but Apple is Apple and it will do what it does, and there is nothing you or me can really do to change that. All I can say is....trust, have faith, be patient, go for a walk, do something else to take your mind off of this problem. IF apple decides to drop the Mac Pro for good, and that's a big "IF", I think they will anger a whole bunch of people
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  • Brand new 3.2ghz Mac Pro... super slow CPU?

    My old 2.8 8 core mac pro was scoring 1600s in the thread computation field on xbench, but this new 3.2 8core is scoring considerably lower (600-1200)
    Is there something wrong with my computer? The specs are the exact same, minus the harddrive and the graphics card (new one has 500gb drive and 8800gt)
    This is right out of the box. I'm running system update to see if it changes anything.

    Cinebench http://www.maxon.net/pages/download/cinebench_e.html
    MP 3.2GHz
    http://browse.geekbench.ca/geekbench2/view/79209
    http://browse.geekbench.ca/geekbench2/similar/79209/6
    Geekbench http://www.primatelabs.ca/geekbench/
    Comparing 3.2 vs 2.8 vs 2007 3.0:
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    http://www.barefeats.com/harper7.html
    http://www.barefeats.com/harper.html
    Xbench results for Mac Pro don't seem to be online or available to view, so I couldn't compare yours to others.
    I would always replace the boot drive for something better:
    http://www.barefeats.com/harper14.html
    http://www.barefeats.com/hard103.html
    http://eshop.macsales.com/item/Western%20Digital/WD6400AAKS/
    http://eshop.macsales.com/item/Western%20Digital/WD3000HLFS/
    And of course 8 DIMMs (8 x 1GB or above).
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  • Old Mac Pro vs. new iMac?

    I have a nearly three year old Mac Pro that is currently being serviced at my local Apple Store. For almost three years I have had trouble with it -- first it spontaneously rebooted itself which was fixed by replacing power supply, logic board and processor. The other problem is the recurring (but randomly recurring) seizing of Time Machine. I've tried three separate external hard drives, three different cables, all the FW ports, archive and reinstall twice, erase and reinstall twice, and hours on the phone with tech support. No one knows what to do. I have no confidence that they'll find anything this time either. I've just about had it. And my Apple Care runs out in two weeks. So...I'm thinking of getting a new iMac to replace it, because I'm not doing the heavy duty phot/video/design work on the Pro that I thought I was going to do. I know it's a hard question to answer, but aside from the speed, which I probably won't notice that much, what are the biggest trade-offs "stepping down" to the iMac? Thanks

    Your 2nd and 3rd disk drives will be external Firewire 800 drives. Slower than internal drives.
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    On the other hand:
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    2. An awesome 27-inch monitor.
    3. Close to the same performance. See http://marketingtactics.com/Speedmark/
    4. Quiet.

  • Mac Pro with Aperture - very slow

    Why, why couldn't it be faster?
    I've been reading about the Mac Pros since they were announced last week. The local Apple store finally got one and I went to go see it. And there it was -- 42 lb glory, standard configuration, driving a 30" screen.
    I launched Aperture... and it's slow. I mean really slow, spinning pizza wheel slow. Granted I'm trying to bring up full size raw images that are ~16-18 meg each. But come on -- this is a workstation class machine! The "fastest Mac ever"!!!
    Showed it to the guy working there. He said they installed the box today with a brand new disk image and sometimes the image is bad. "Ben" promised he'll call their engineers to see what's up.
    So what's going on here? Some ideas:
    * Aperture is very Core Image intensive, and the standard GeForce 7300 card isn't that fast. I plan to upgrade to Radeon X1900XT - people say that will likely make Aperture faster.
    * The photo files were huge, 16 to 18 mb each. Raw images my camera takes are 6 meg. At least until I upgrade my camera.
    * The box had 1gb of memory - standard configuration. Would more help?
    * Maybe there really is something wrong with the box or the disk image.
    Disappointing...
    Mac Mini   Mac OS X (10.4.7)  

    I dont really post very often here but i think it is yet time to give again out a few pointers about Mac performance ...
    1) Whatever the configuration ... Ram is essential and shall never be ignored .
    2) Whatever the hardware platform your machine is running on check your software version and keep up to date , that goes 20 times for anything Universal Binary.
    3) When treating high volume files Hard drive space is ESSENTIAL and not only necessary and frankly setting up a raid from a Mac is still seamless and fast.
    If you all made it through to this point then your mac is becoming a powerhouse never slows down and really smiles and keeps on coming ... i have been running G5 machines for a long time on mac os X servers since the G5s came out and before that were yet G4s . First thing you need when dealing with large files is RAM second drives and third software versions.
    I would not dream running anything with 512 mb of ram at all that is a constant on all macs , you have a memory expansion capability to 16GB mmm that shall really help .
    Further you have 4 bays for drives ... may i dare think they are here for some reason such as treating high volumes files ?
    Third and foremost when using nvidia cards dont expect superb performance on a 30" screen when using the FX4500 card since nvidia cards have a really bad record on that matter with the G5 .. would you deal with massive 3D open GL etc etc etc ... ATI is it plain simple and really outperforming it has always been the case for macs .
    Yes, ATI X1900XT are rare now because of delays but the cards are no slugs on a mac and they mean business when running on 30" screens . A pci-x X800xt radeon card running on a previous dual processor machine kept kicking the Quadro running off a PCI-e on a quad machine ... we then tested with a X1900xt prototype and again the world changed .. all the things the nvidia card could not deal with the X1900xt just smiled at and kept on chomping non stop .
    I did not still get aperture since i have yet little need for it but my educated guess would be that with a little ram a nice set of raid array (you dont need 15k rpm drives unless you treat live HD solely on a internal array) and or an Xraid setup the machine would just scream in performance. If you use the machine for production processing power of the chip is just a tiny part of the whole performance equation thinking about streamlining your pipelines and data flow takes your setup to whole new grounds.
    A quad running 4D server Maya some data backups mysql and about 103 processes is occupied about 10 percent load averages .....
    secondly regarding disk images and apple installs errr please take the time to install everything from scratch i am guessing aperture you just have seen running might be using rosetta and is just a transfer from a G5 that would explain performance issues . 18 Mb a picture is not huge ... we use about 100Mg images on PS maya strata etc etc etc and frankly image size with a bit of ram never has been an issue.
    G5 Quad 2.5 7TB xraid 16GB of ram.   Mac OS X (10.4.7)   Mac os X server 10.4.7

  • Old Mac Pro vs New Mac Pro?

    I just ordered a Mac Pro yesterday. I ordered the one with 2 x Quald Core Intel Xeon CPUs. Today I read that Apple "upgraded" their models and that I will most likely get a Mac Pro featuring only ONE Quad Core Xeon CPU. The price interestingly went up!
    I get the impression that what I ordered was a BETTER computer with less memory/HD/Graphics than the new model.
    Am I totally wrong here? If I am correct, I need to cancel my order ASAP and keep on using my iMac a while longer.
    Any advise Ladies and Gentlemen?

    First confirm if they will automatically change your order, they might, depending on configuation. Or they may have to contact you due to change in price or something.
    Hard to know without some real hands on.
    I know that DDR3 + Nehalem = huge improvement in memory bandwidth.
    But I see where the new low end 4-core maxes out at 8GB RAM.
    http://www.barefeats.com has some early "ideas" of what to expect.
    Clock for clock, Nehalem is more efficient and can under heavy use run two threads per core.
    Personally, I am surprised at the cpu configurations offered.
    Some thoughts and info on ECC and DDR3:
    http://forums.macrumors.com/showthread.php?p=7202196#post7202196
    - with a link to review on Tom's Hardware
    And their Mac Pro forum is buzzing, too!
    http://forums.macrumors.com/forumdisplay.php?f=1

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  • Nationwide messaging plan.. EQUAL RIGHTS ISSUE?

    I noticed this myself recently, and find it to be most unfair to customers..  verizon offers a nationwide messaging plan for feature phones for $34.99 a month.. in which I have recently switched to because I never use my cell to talk.. and it's a bet