Maximize Windows and close applications

After trying to find a person to speak to, i had to gave up and now try in this forum.
Is there no way to ask a question to apple?!?
I mean, sending an email?
Even did everything to get into phone-contact, but only after i did everything, i learned that this is only available in the USA and canada
OK, here are my questions:
I am in dire need of two things:
1)
If i click on the "Zoom" Button on an application, it shall MAXIMIZE, taking up all room available beside the space needed for the upper menu bar and that was is needed for the dock (if it is visible).
2)
When i close the last windows on an application, it shall close the application!
How can i accomplish that in Mac OS X?
Does anybody know?
Could anybody hint to be a mail-address, where i could ask this question?
Thanx a bunch!

1) If i click on the "Zoom" Button on an application, it shall MAXIMIZE, taking up all room available beside the space needed for the upper menu bar and that was is needed for the dock (if it is visible).
That's not how Mac OS X works (at least by default), and isn't what most people want anyway, it's just what they are used to in Windows and stems from a time past where users typically did one thing (or at least only ran one application) at a time. It made sense for that application to use all the screen.
That is no longer the case in modern operating systems where users may have many applications running at once, and benefit from being able to overlay applications.
It's even more true when you look at modern applications with their myriad of toolbars, palettes, etc. - you need to be able to position the document windows independent of the user interface elements.
And it's yet more true when you look at modern hardware options like a 30" display. There is no way it is practical to zoom a web page, for example, to fill a 30" screen.
Instead Apple's model leaves it to the developer to determine what the optimal size is for their windows. For a page-creation application (e.g. word processing, desktop publishing, etc.) it makes sense for the document window to size relative to the page being created. For a graphics application such as Photoshop it makes sense for the window to size based on the image being edited, and for a web application such as Safari it makes sense for the document window to size based on the web page you're viewing. In most cases, none of these make sense to fill the screen.
Now there are cases where it is valid to fill the screen such as presentations and kiosks, but for these you typically need applications designed for such purposes (e.g. Keynote or PowerPoint for presentations) but it is still the responsibility of the application to set its view accordingly.

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Maximize Windows and close applications

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