Maximum activation  count (1 user) already reached on a new install

I just installed a new Adobe Acrobat XI Standard package ordered from a third party. The first time I invoked the application, I received an error message that the maximum activation count (1 user) had been reached. I had 30 days to deactivate one user and activate this computer, What has to be done to overcome this problem?
I have contacted the seller, but have yet to hear from him.

contact adobe support and ask for an activation count reset, http://www.adobe.com/support/chat/ivrchat.html

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