Maximum Activations Exceeded CS6 Master Collection and Flash Builder 4.7 Premium
I have reinstalled my OS on my MacBook Pro without deactivating my CS6 and Flash Builder programs and now I cannot reactivate them. I have serials for Master Collection 5.5 and 6, as well as Flash Builder 4.7 Premium. How can I get the old activations removed from my account?
You need to contact Adobe support thru chat and ask them to reset your activations
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Similar Messages
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How do I fix this?
The computer specs are windows 7 x64, 32 Gb ram, i7 3770, ssd 256 Gb, hdd 2T.
I bought the student edition, tried reinstalling using the discs a few times with no success.I am having the same issue. I've had the issue since last May, the first time I tried to install the app. Adobe technical support worked with me then, still no good. What support ticket is Kam1212 refering too? The log is interesting, but not useful to me. Here's the relevant info from the log:
04/17/13 17:32:41:382 | [WARN] | | OOBE | DE | | | | 5636 | DW050: The following payload errors were found during install:
04/17/13 17:32:41:382 | [WARN] | | OOBE | DE | | | | 5636 | DW050: - Adobe Flash Builder 4.7: Install failed
04/17/13 17:32:41:383 | [INFO] | | OOBE | DE | | | | 5636 | Call PostSession Custom Hook
04/17/13 17:32:41:391 | [INFO] | | OOBE | DE | | | | 5636 | :: END TIMER :: [Total Timer] took 118059 milliseconds (118.059 seconds) DTR = 90.0226 KBPS (0.0879127 MBPS)
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | -------------------------------------- Summary --------------------------------------
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | - 0 fatal error(s), 1 error(s)
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | Win OS version: 6.0.2.0 64 bit Type: 1
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 |
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | ----------- Payload: Adobe Flash Builder 4.7 4.7.0.0 {EB510B48-ACF6-43A0-8214-3DA0D6D0936F} -----------
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | ERROR: DW030: Custom Action for payload Adobe Flash Builder 4.7 4.7.0.0 {EB510B48-ACF6-43A0-8214-3DA0D6D0936F} returned error. Failing this payload.
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 |
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | Please search the above error string(s) to find when the error occurred.
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | These errors resulted in installer Exit Code mentioned below.
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | -------------------------------------------------------------------------------------
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 |
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | Exit Code: 6 - Silent workflow completed with errors.
04/17/13 17:32:42:402 | [INFO] | | OOBE | DE | | | | 5636 | Please see specific errors for troubleshooting. For example, ERROR: DW030 ...
04/17/13 17:32:42:406 | [INFO] | | OOBE | DE | | | | 5636 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
04/17/13 17:32:42:407 | [INFO] | | OOBE | DE | | | | 5636 | END - Installer Session
04/17/13 17:32:42:407 | [INFO] | | OOBE | DE | | | | 5636 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* -
Cs6 master collection and acrobat XI
I am running CS6 Master Collection and it came with Acrobat X. I have updated my computer to Acrobat XI and now from Dreamweaver when I try to edit a pdf it says the form cannot be edited with acrobat and needs livecycle. This did not happen before. How do I fix this?
deactivating is done by opening a programs > click help > click deactivate.
that's not applicable to cc apps.
to use acrobat x, uninstall acrobat xi, clean and then install acrobat x, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs -
if i buy CS6 master collection and install it on my mac,can i use it on a new mac when i update?
You're welcome. I'm glad I could help.
Have a great day!
Gene -
How do I uninstall CS6 Master Collection and install CS6 Illustrator?
I have downloaded the complete CS6 Master Collection trial, yet I would like to try the applications individually instead.
I haven't yet started the trial.
How do I uninstall CS6 Master Collection and install CS6 Illustrator?Yes installing only the Illustrator trial would use the trial for Illustrator. If you have installed the Master Collection though then your trial of Master Collection has already begun. I would recommend using the remainder of your Master Collection trial for the moment.
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Cant access cs6 master collection and dont have cd with me
I am in china and I am trying to access my adobe master collection 6 and it says i have to register with the activation code and i have resgistered the software when i bought and installed it. what can i do to activate the software without buying it again?
Log in to your Adobe account online and look in your products section for that software you wish to activate. If you registered it then your serial number for activating it should be listed there. Whatever you do, you do not have to purchase again.
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Activation of CS6 master collection fails because of "invalid code".
i bought the package about oktober 2012, legally! i have been using cs5.5 because of this. can anybody help me? it is nearly impossible to contact adobe costumer service
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Please someone on this Earth tell me how to obtain a CASE NUMBER so I can transfer a license...
For the LOVE of God, please someone, anyone tell meThank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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We have a site licence for Adobe CS6 master collection and need to install onto a 32bit machine
Our printing department use a couple of printers that only run on a 32 bit OS but need access to Adobe software to be able to print the files.
Aside from the video tools, all programs in CS6 are 32bit or have at least still 32bit versions, so I'm not sure what you are asking.
Mylenium -
I purchased the CS6 Master Collection and it will not install on my Mac.
I keep getting an Installation Failed message- It says Inconsistency in the installer database. I have tried restarting my computer but this does not help. My Mac is fairly new - about 8 months old and is running the OS X 10.8.2. Any ideas??
Great !!! now follow the below steps :-
1) Uninstall all the Adobe products ,
2) Run the cleaner tool
Delete the following folders :-
Mac HD/Library/Application Support/Adobe
and then re-install the software. -
Can some one please help me with this?
You would probably get some response if you posted your question in the Photoshop forum ...
I'll move it there for you.
- Dov -
Bought cs6 master collection and is not installing illustrator
i tried re-installing but still says error
64 bit support is required for Illustrator.
Please make sure your MAC meets the minimum system requirements : http://www.adobe.com/in/products/illustrator/tech-specs.html -
The question is in the topic sorry.
Suite licensing is specific and unlike with single programs just inputting the serial number won't cut it. You will have to uninstall the Master Collection and then install the Production Premium package.
Mylenium -
I stopped being able to open Adobe CC and Adobe CS6 Master Collection after installing Adobe CC
I have uninstalled and reinstalled Adobe CS6 Master Collection and Adobe CC multiple times only to have them a few days later fail to open any programs. Adobe CC also starts prompting for Adobe ID, but will not accept the ID and loops back. Has anyone seen this before? Win 7 Enterprise 64 bit.
first, fix your adobe cc: You are no longer signed into your Creative Cloud applications
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I previously downloaded CS6 Master Collection and selected Illustrator and Photoshop. Now I need to add InDesign. I called a while back and someone helped me download almost everything, I think. I just need help with the next phase. They said something about deleting my existing Master Collection and reinstalling it? HELP! Is there a phone number I can call?
you shouldn't need to uninstall anything (and do not delete any files).
just run the master collection installer and tick/select the programs you want to install.
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