Maximum Artboard Size (Not Canvas Size)

Hi,
I read that maximum canvas size is 227in but Illustrator CC on both mac and windows and several different computer does not allow me to exceed 120in x 120 in. I can change my artboard size manually (shift+o) and drag the corners to 227inches but the number on the right upper corner is stuck on 120 inches. So what is the maximum size that I can work in Illustrator? If it is 227in why can't I make an Artboard bigger than 120 inches? And to avoid more confusion what is the canvas and what is the art board?
Thank you

mus,
When things become seriously weird, as in your case, it may be worth trying the list (you have been through 1) and 2) already, and I would suggest your skipping 3) and 5), which leaves 4) and 6).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media, see below. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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