Maximum concurrent task load for UCCE/ICM multimedia/media routing

Is there a place In ICM to configure the maximum concurrent load for multimedia (such as email, chat) for MR? I'm trying to find out such a paremters but I can only find out the 'interruptable' settings for the media routing domain/media class. I thought to use MR to route email/chat there should be somewhere to decide how many tasks one agent can receive and that should be configurable. Anyone can help, please?
Thanks.

Thanks, Geoff. I understand we can set the load in EIM/WIM since I've done a few EIM/WIM projects and implemented such settings. However in a case where another third party application instead of EIM/WIM needs to be integrated with ICM over MR interface, do you mean we will need to implement that load settings on the third party application side? I'm trying to understand how it works here. I think that ICM router has to have the knowledge about the agent's current load and the number of load it's allowed for the channel to do an accurate routing. If that's not defined in ICM then it might be passed by over MR interface? I don't see how the third party chat/email application can manage that settings all by itself without ICM's involvement.
So if the third party application  is passing the MAX load setting to ICM then is there a default value ICM can use if that value failed to be passed from outside?
Thanks.

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    8/20/14 1:31:03.956 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: GroupName
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    8/20/14 1:31:08.958 PM  com.apple.launchd.peruser.1467285364[536]   (com.google.keystone.user.agent[590]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
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    8/20/14 1:31:12.394 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.mrt.uiagent[578]) Exited with code: 255
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    8/20/14 1:32:20.647 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.mdworker.single.08000000-0000-0000-0000-000000000000[641]) Exited: Killed: 9
    8/20/14 1:32:20.647 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[635]) Exited: Killed: 9
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    8/20/14 1:32:20.783 PM  Dock[556]   problem iterating directory, -43, for directory <ECDirectory: 0x7fd8ac846970> {path=/Users/jsuny/Documents/} (directory changed)
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    8/20/14 1:32:22.694 PM  com.apple.dock.extra[644]   HIToolbox: received notification of WindowServer event port death.
    8/20/14 1:32:22.694 PM  com.apple.dock.extra[644]   port matched the WindowServer port created in BindCGSToRunLoop
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    8/20/14 1:33:36.504 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.gamed) Ignored this key: GroupName
    8/20/14 1:33:36.505 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    8/20/14 1:33:36.517 PM  loginwindow[653]    Connection with distnoted server was invalidated
    8/20/14 1:33:37.429 PM  MiniLauncher[711]   Skipping Setup Assistant for user 1467285364
    8/20/14 1:33:37.464 PM  transition[714] INFO: Not signed into MobileMe, nothing to do. Reason: 3
    8/20/14 1:33:37.506 PM  MiniLauncher[711]   INFO: MMAccountMgr_Private: finishedSetup called.
    8/20/14 1:33:38.180 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[744]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
    8/20/14 1:33:38.180 PM  com.apple.launchd.peruser.1467285364[536]   (com.apple.afpstat-qfa[744]) Job failed to exec(3) for weird reason: 2
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    Check these out:
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    http://clc.its.psu.edu/Labs/Mac/Resources/blastimageconfig/
    
http://blog.macadmincorner.com/

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