May computer can't connect to itunes store!

just bought an ipod touch 64gb few weeks ago, updated the OS to 3.1.3 and downloaded itunes 9. after sometime of using it, it can't connect to itunes store, there always a message of "one moment please connecting to itunes store" and it takes forever. I tried re-installing itunes and still it doesn,t work but i tried may ipod touch to another computer, it can connect now to itunes store. what seem to be the problem why i cant connect with my itouch at my own desktop..

hihi... i'm also facing the same problem here...
Anyone can help??

Similar Messages

  • New computer - can't connect to Itunes store

    Hello all,
    I've tried everything and still cannot connect to the Itunes Store.
    I have new computer which has updated operating system and current versions of everything, including itunes. 
    I loaded my library into itunes (have on an external hard drive) and it copied fine.  When I try to log into itunes, my id and password appear to be accepted but then I get the error message:
    We could not complete your iTunes Store Request
    the ITunews Store is temporarily unavailable.  Please try again later.
    I have gone through everything recommended on the apple site:
    iTunes and Safari are up-to-date and restarted.
    all software is up-to-date and restarted.
    firewall isn't an issue.
    i'm a system administrator, no limitations, not an issue.
    did keychain repair, not an issue.
    internet is working fine on laptop as well as tablet and phone.
    date and time are correct.
    it all worked fine on my older laptop and i find it incredibly frustrating when I get the newer model and it doesn't work.  I'm open to any suggestions here! 
    thanks - erinn

    Run itunes diagnostics it will tell you if windows firewall is a problem, but usually it is not. And if diagnostics will say it is not, try to disable your antivirus(es) and see then if you can connect. Stop reinstalling itunes without disabling that security/antivirus beforehand.

  • My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?

    Make sure you have cellular data connection Settings > General > Network > Cellular Data

  • TS3694 Error message in App Store saying "Can not connect to iTunes Store"?

    Just started using my iPad 3 that I just recieved for my birthday a few days ago. Last night went to download a new App from the App store, which was free. After hitting the "free" button and continuing on and hitting the "download App" button I received an error message saying "Can Not connect to iTunes Store" and the word "OK" under that to make it go away. I continued on with other games to see if it was just an issue with that one but no matter what i hit it says that same error message. I spent hours on the phone with Apple Support only to have the gentlemen have me save everything on my iPad onto my iTunes on my PC and then start to Restore to Factory setting and then was told if had any issues to call them back. I left the room for about 5 min. only to come back to have an error message saying "The ipad could not be restored, an unknown error occurred (3014). I was just wondering if anyone else is having any issues similiar to mine. Please advise. My next step is to call back up and ask to speak to a Support Specialist the gentlemen said..once it goes to the "restore" point regular tech support can not help he explained.. Just frustrated after spending over 1 1/2 hrs on the phone to have gotten nowhere and now have to call back and start again with something brand new.. I just think i got a lemon!!

    This what Apple's iTunes specific error codes support article says about that particular error.
    Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
    Update to the latest version of iTunes.
    Verify the computer's date and time are accurate.
    Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
    Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
    Test restoring while connected to a known-good network.

  • TA24260 I can not connect to itunes store!  I have tried everything.  help

    Keep getting error message and can not connect to itunes store. 

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My iphone 4 says it can't connect to itunes store when I want to buy a ringtone for it.

    When my iphone 4 is connected to my computer, I can copy songs from my itune list but I can't buy ringtones from the itunes store. My iphone 4 says it can't connect to itunes store?

    Hi, Sclimer13.
    The steps in the article below will help you troubleshoot this issue.  See the section labeled Troubleshooting on an iPhone, iPad, or iPod touch.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jason H. 

  • Why I can't connect to iTunes store

    Every time I try to update something in my iPad can't connect to iTunes store. I key in all my passwords and change my passwords is still not working. Any reason why is message always show up.

    Kevin,
    We've all been there before. Fortunately, there are some steps we can take to troubleshoot. First off, let's verify that you can connect to the internet from your iPad in the first place:
    Open Safari and type www.apple.com. Does the website load? If not, go to Settings>Wi-Fi and select your preferred network. If you prefer to use 3G or 4G data, make sure you've connected that instead. Try bringing up Safari again and verifying the website loads. If not, you'll need to contact AppleCare Support for further troubleshooting.
    If you're able to connect to the Internet, but are unable to connect to the iTunes Store, make sure you can do the same from another device on the network (i.e. Computer, iPhone, iPod Touch, etc.) If no other device can access the iTunes Store, it could be a port setting or firewall issue with your network. However, if it's isolated to your iPad alone, the App might need reset. Try this:
    1. Log out of your account by going to Settings>Store
    2. Quit the iTunes Multitasking Session by rapidly double-pressing the Home button, holding your finger down on the iTunes icon until it giggles, then selecting the red minus sign. Press the Home button again to return to the home screen.
    3. Go back into the Store (Settings>Store) and sign back into your Account.
    4. Bring up iTunes and attempt your purchase again.
    If none of these steps help, I would contact AppleCare directly as it could be a software defect that iTunes support could cure. Calling AppleCare first would allow them to determine if there aren't any hardware defects, prior to forwarding your case to iTunes support. -They are very fast in resolving any issues and I've had nothing but good experiences with them in the past.
    I truly hope this helps! Good luck!

  • I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
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    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • Can't Connect to iTunes Store on My iTouch.

    Hello Everyone,
    I have iTouch (Purchased on Jul-Aug, 2009).
    I cannot connect to iTunes Store.
    I am Connected with WiFi and am able to access youtube, Safari etc.
    But can't connect to iTunes Store.
    My iOS is up to date. I have checked it by connecting to my iTunes on my Computer.
    I tried resetting the network connection also.
    But of no use.
    Please Help!!!
    Thanks,
    SK

    Hello there SKiOS,
    I was looking into our resources to find information to help the issue you are experiencing and found what I think will be a very helpful article. It's called iPhone Troubleshooting Assistant found here: http://www.apple.com/support/iphone/assistant/phone/#section_1
    Start at step one, and work your way down if needed.
    Restart iPhone
    To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
    Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
    Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
    If your device does not turn on or displays a red battery icon, try recharging next.
    Regards,
    Sterling

  • Can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    can not connect the iTunes Store, since the last update 2 weeks ago, iOS 6.1.2 has stopped working, help me, please ....

    Ok, I am having literally identical issues with Marathon Max.
    I try to connect, and it says, "Itunes could not connect to the itunes store, Make sure your network connection is active and try again." I have contacted my ISP, and they ran a full check, and sayed I should be able to connect to pretty much all websites. I did the whole "ipconfig" thing and that was no help. I also tried the "msconfig" thing, and it sayed it did not recognize it as any kind of command, internal or external command or operable program or batch file. Whats strange is I can connect from another computer just fine, but when offered to upgrade itunes I declined for fear of the same thing happpening. I am tempted to just upgrade it and thus demonstrate that itunes has a flaw in their upgrade. I will save this computers diagnostics, and the other one's too, before and after the upgrade. I look forward to sending more feedback regarding this matter

  • Sometimes can't connect to iTunes Store on iPad

    HI,
    for some reason, when I search the App Store on my iPad Air, sometimes it's fine and other times it just sits at a blank white screen the says ,can't connect to iTunes Store.
    ive tried doing the time trick, by changeling the date to a few years in advance, then setting auto date back on. But this didn't work.
    any help or ideas Pls.
    thanks

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • New iphone 5 can't connect to itunes store

    New iphone 5 can't connect to itunes store.  No other error, password is correct.

    I just upgraded to an iPhone 5 and I restored my phone from my computer.  I was going to update my apps and I couldn't connect to the App Store. I tried signing out and signing back in but it wouldn't let me sign in again. I also tried setting the date a year ahead and signing in then set it back to automatically and tried signing in with no luck. I would like to be able to access the App Store but everything I've tried has failed. Is there some way this issue can be resolved?
    Also A good number of apps that I had on my iPhone 4 were missing after I restored my iPhone 5. I backed up my iPhone 4 on my computer before I got the iPhone and I know those apps were backed up but they didn't get restored.

  • I pre ordered a book in iBooks. It has arrived, but when I try to download it, I get" can't connect to iTunes store."

    I preordered a book in iBooks. It arrived 2months ago. When I try to download it, I get " can't connect to iTunes store."
    Is there a way to trouble shoot this?

    williamfrommcclellandtown wrote:
    But I am downloading the novel on my iPhone & don't have those options?
    Download it on your computer and sync it to iphone.

  • I can´t update my apps, it says that i can´t connect to iTunes store

    I can´t update my apps, it says that i can´t connect to iTunes store. What should i do to fix it?

    how can i do that? i tried to fix it thrue my computer but it didn´t work
    but i can still download apps

  • TS3297 While updating or downloang apps in my iphone, it appears, Can not connect to iTunes Store. My software is up to date and there is no problem in wifii.

    While updating or downloang apps in my iphone, it appears, Can not connect to iTunes Store. My software is up to date and there is no problem in wifi.
    Can anybody explain why I can't connect itunes?
    Thanks in advance
    Omer

    Where are you when connected to this Wifi?
    Home - At Work - Coffee Shop other locations??
    Home -
    May need to reboot router - check ISP for any recent firmware updates for router - Reset All Settings - Reset Network Settings [NOT Erase All Content and Settings -> As this wipes the device back to factory settings]
    Work -
    See the IT Guy and ask about any "Other Security WiFi Blocks"
    Other locations [Secure WiFi] -
    Try a location with a Non Secure WiFi -> As these locataions "typically" do not have a IT Guy to go to for questions regarding [Other Security WiFi Blocks]
    Non-Secure WiFi -
    Then try the steps below [Even with the others listed above]
    Just because you may be able to get to a Secure and Non Secure Website on safari on the iphone does not mean the WiFi connection is "Perfect or ok" and I am not saying it is not.
    Also take into effect servers for iTunes updates/Apps etc could be overloaded at that time.
    You can also try a simple Hard Reset [Hold down Sleep/Wake button and Home button at same time - Once see Apple Logo release both buttons - Allow iphone to reset]
    If have already tried these and have not contacted AppleCare Support try that too.
    Hope these help you!

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