Maybe the solution for the BDM crashing

HEY GUYS!
I found a solution(at least for me) for the same crashing situation thats everyone have.
First, I'm running Windows XP Pro SP3.
I tried everything post in this forum, even in other forums. I've checked the recommend configuration to see if I'm missing something. I saw maybe my .Net framework was not up-to-date so after installing the v4, it dosen't do anything better. So here is the step I made to solve this :
- Start BDM
- Crash occur
- Plugged my Blackberry without selecting in the device what I wanna do
- A message appear on my computer saying it missed a filled to continue, Xmllite.dll
- Gone to MS website to download the package : http://support.microsoft.com/kb/915865/fr
- Installed it
- Always with the device plugged, i start BDM
- IT WORKS! NO CRASH!
So give it a try to see if it can be the solution for all of us. If so... Merry Christmas!

Thank you for your solution...happy Christmas

Similar Messages

Solution for flash player crashing problem

This fix works pretty well, as all the latest versions of flash crash continuously, on almost every video.
First, download these two items:
Flash player Uninstaller
1. Flash player Uninstaller - http://download.macromedia.com/get/flashplayer/current/support/uninstall_flash_player.exe
Flash 10.3.183.25
1. http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html
[Editors Note: I updated the link to point to the Flash Player archives page, instead of the non-Adobe site. Please, ALWAYS download Flash Player directly from Adobe to ensure you have a valid, authentic copy. Malware distributors often attempt to trick users into installing malicious files by naming them as legitimate software programs. Wherever possible, always download software from the author's site.]
Run the Uninstaller (with browsers closed).
Then run the new Installer. You should not have problems anymore.
This version also switches from full screen and back, smoothly (without freakin crashing).
So far, it is running smooth as a lamb. I have no idea what is wrong with the other versions of flash player, but it is annoying. Even the very latest version crashes.
I am back to enjoying videos again, hope you will be too. :-)

Here are 4 links. I hope these are right, never looked at this data before.
http://crash-stats.mozilla.com/report/index/bp-03db7b83-ee55-4ba3-8a78-b5dc12121003
http://crash-stats.mozilla.com/report/index/bp-a40cda36-9a16-40fc-b39f-85fe62121003
http://crash-stats.mozilla.com/report/index/bp-94add72e-1ac6-4957-9c6e-b0e822121003
http://crash-stats.mozilla.com/report/index/bp-8a3371b0-ead0-4e32-a212-aa3c72121003
The freezes, crashes, green screen, etc occor basically on any video. for ex https://vimeo.com/50512991 , http://www.youtube.com/watch?v=YfulqRdDbsg
Basically if i am doing nothing and just let it play a freeze, crash, green screen, etc will occur sooner or later. But skipping through the video will also result in such behavior.
I have these GT220 drivers (306.23) installed already.
hardware acceleration is permanently off indeed.
Here's a list. But you know, i think i have ruled out the plugins and addons already because i also used flash on a fresh Firefox install and on a complete new profile without any plugins and addons installed.
Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Abduction!
3.0.14
true
{b0e1b4a6-2c6f-4e99-94f2-8e625d7ae255}
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Add to Search Bar
2.0
true
[email protected]
Adobe Acrobat - Create PDF
1.2
true
[email protected]
BetterPrivacy
1.68
true
{d40f5e7b-d2cf-4856-b441-cc613eeffbe3}
Collusion
0.16.3
true
jid1-F9UJ2thwoAm5gQ@jetpack
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Fasterfox Lite
3.9.9Lite
true
FasterFox_Lite@BigRedBrent
Flash Video Downloader Youtube Downloader
3.7.0
true
[email protected]
Greasemonkey
1.3
true
{e4a8a97b-f2ed-450b-b12d-ee082ba24781}
LiveClick
0.5.0.0b3
true
{d166ee2a-36bb-4f33-aff7-e85f912df509}
NoScript
2.5.6
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
ShareMeNot
2.0.2
true
[email protected]
Soundcloud.com: Enable downloading for every track
0.4
true
[email protected]
United States English Spellchecker
6.0
true
[email protected]
TrackMeNot
0.7.87a
false
[email protected]
Important Modified Preferences
browser.cache.disk.capacity
76800
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
gfx.direct2d.disabled
true
gfx.direct3d.prefer_10_1
true
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
network.dnsCacheEntries
512
network.dnsCacheExpiration
3600
network.http.max-connections
48
network.http.max-connections-per-server
24
network.http.max-persistent-connections-per-proxy
16
network.http.max-persistent-connections-per-server
8
network.http.pipelining
true
network.http.pipelining.maxrequests
8
network.http.pipelining.ssl
true
network.http.proxy.pipelining
true
network.prefetch-next
false
places.history.expiration.transient_current_max_pages
104858
plugins.hide_infobar_for_outdated_plugin
true
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
NVIDIA GeForce GT 220
Vendor ID
0x10de
Device ID
0x0a20
Adapter RAM
1024
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
9.18.13.623
Driver Date
8-30-2012
Adapter Description (GPU #2)
ATI Radeon HD 3400 Series
Vendor ID (GPU #2)
0x1002
Device ID (GPU #2)
0x95c5
Adapter RAM (GPU #2)
256
Adapter Drivers (GPU #2)
aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Driver Version (GPU #2)
8.930.0.0
Driver Date (GPU #2)
12-5-2011
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GT 220 ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
Shockwave Flash
File: NPSWF32_11_4_402_278.dll
Version: 11.4.402.278
Shockwave Flash 11.4 r402
application/x-shockwave-flash
Adobe Flash movie
swf
application/futuresplash
FutureSplash movie
spl
Silverlight Plug-In
File: npctrl.dll
Version: 5.1.10411.0
5.1.10411.0
application/x-silverlight
npctrl
scr
application/x-silverlight-2

Solution for Multi Cam Crashes on Audio Sync?

I am having major issues when trying to create a multi-cam clip by syncing audio. It will process a few clips and then I will get a serious error message. I would say it occurs on about 8 of every 10 attempts. At first I thought it was because I was selecting too many clips (I'm shooting a doc and sometimes need to sync 100 plus clips from multiple cameras to multiple audio tracks) But it also crashes when I try to sync a single audio track to only a handful of clips.
I'm on an I-Mac mid 2011. I've updated the OS to Yosemite, no luck. Tech support said to upgrade my RAM to 16g, I did that and it still crashes. I've re-installed the software, still crashes. Reset the preferences, still crashes. I've installed the software on a new administrator account, still crashes. I've changed the renderer to software only, still crashes.
I also have a Macbook Pro Retina 2013 running OS 10.8. I've tried creating multi-cams by syncing audio on that computer as well. Still getting crashes. I've tried all the changes on the lap top that I did on the I-Mac (change renderer, re-install, new administrator, reset preferences, etc) Still getting crashes.
I've tried different projects, different footage, different drives, placing the media on the internal hard drives. Still crashes.
I'm assuming there must be a conflict of some sort, but can't figure it out. Tech Support has been less than helpful (when I can reach them) and I'm hoping someone knows a solution. I just moved to Premiere Pro and this issue might make it a non-starter for me.
Any thoughts would be appreciated.

Update: I just happened happened to have a pair of ath m50s lying around.... put them on and I can see that in the multi cam sequence, I can hear only out of the left ear... once I drag and drop something to my timeline the audio's good again...
Sorry for this question... operator???
I shoot tech videos on YouTube and I edit my own videos, so I guess I am the operator & observer here...
Am shooting a tutorial...
Cam 1 - My Camcorder that shoots the phone
Cam 2 - Actually a screen recorder that records the steps on screen & audio from webcam
Audio - Blue Spark Digital recording to audacity
Now if I merge Cam 1 & Audio or Cam 2 & Audio alls fine... I can check the audio meters and everythings the same as before
But if I create a multicamera sequence then the audio output is about 20% lower (and no Premiere's not using the audio source from Cam1 or 2 here since they are too low and am 100% sure its not either of those)
I guess am messing up something but am unable to identify what..
Syncronize Point - Audio
Track Channel - 1
Sequence Preset - Automatic
Audio Sequence Settings - Camera 1
Audio Channels Preset - Automatic (or Mono since my Blue Spark records in mono)
Camera Names - Enumerate Cameras
Any Idea where am messing up?
Ash
Message was edited by: C4ETech

Apple's "Solution" for Blue-Screen Crashing Problem

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Good Morning,
For those of you thinking of calling Apple's Technical Support for help about the Blue-Screen crashing issue, don't bother.
I just got off the phone with Tech Support about the blue-screen crashing issue. After waiting 15 minutes for help, the first thing they did was act as if I were the first person to report this problem. The tech support guy finally admitted that Apple has received thousands of calls on this matter in the past couple of days.
When I asked for a solution, the only thing the tech support guy offered was to have me disconnect all my external devices, then restart Windows and disable various services, the restart my computer, then reconnect my external devices, then reconnect the iPod, then restart the computer again...Absolutely ridiculous.
I did all these steps, and I got the iPod to work once. But when I restarted my computer again, the problem returned.
So, after a lot of wasted time, I'm back to where I started.
I'm getting rather angry about this.
Apple needs to fix this problem -- TODAY
How could Apple release a new version of iTunes with this problem?
If you call Tech Support and they try to tell you they have not heard of this problem before, just give them this list of links to discussions concerning the crashing issue:
http://discussions.apple.com/thread.jspa?threadID=1703809&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1705339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1700339&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1706206&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1701063&tstart=0
Thanks,
Matthew

Premiere Elements 7: Need Solution for wave_warp.aex crash

Hello,
I have installed Premiere Elements 7 without problems on my XP-Home PC.
First startup runs some time and loads several files, then suddenly keeps
loading wave_warp.aex for approx. 2-3 seconds, then black screen and reboot.
Tried several times to start PE7, same effect.
Found a solution in kb 403002, but on the download page it states, that this patch is for Vista only. Cannot find a patch for XP.
I downloaded and installed the patch, it did not solve the problem. Maybe it's really for Vista only.
Please help, what can I do?

Hello,
I have a Dell XPS/Dimension 400/9150 running Windows XP Media Center Edition. I also have purchased Premier Elements 7 and Photoshop Elements 7 as a bundled package.
I have checked the minimum system requirements and happy to report that my system exceeds the minimum requirements to install and run PE7.
Unlike Piku I have never been able to run PE7. Whilst in the loading module and reaching Wave_Warp.AEX the program stops for about 10-20 seconds, then a dialogue box appears with the words, Abobe Premier Elements 7.0 has encountered a problem and needs to close. We are sorry for the inconvenience
I have formatted the hard drive twice and reinstalled PE7...no success
I have downloaded the latest audio drivers...no success
I have created another user account with administrative controls and re-installed PE7...no success
I have downloaded the patch kb 403002...no success
I have followed every instruction in document kb404997 (troubleshoot system errors)...no success
I have stopped all non essential programs (including firewall etc), re-installed PE7...no success
Have contacted Adobe technical support and was advised that PE7 is not compatible with Media Center...yet the box and the read me file advise otherwise.
I have uninstalled and installed PE7 so many times that I cannot remember how many times...no success
Any other suggestions?
Cheers
Mossie

Possible solution for Empty Trash crashing

iPhoto continues to crash on me when emptying trash. I would think Apple could have fixed this by now, but I found something that works MOST of the time. After sending pics to trash, I open trash, move the scaling slider to smallest possible image, and then empty trash. Doesn't always work on the first try, but results are better than constantly restarting and emptying trash from normal views.

Replying to my own post? OK, I fixed my connectivity problem and did not need to uninstall iTunes. Originally I'd installed via System Update and had the aforementioned problem. So...I then downloaded iTunes directly from Apple and ran the installer...over top of my existing 8.2.1. When I did this I noticed that "custom" install includes two components. There's iTunes and there is mobile device somethingorother. By default they were both checked but I don't remember if that was the case with the install via System Update. It may have been but I hadn't chosen "custom." So...voila...now my iTouch connects and I didn't even have to restart the computer, let alone uninstall iTunes. Your mileage may vary but I'd suggest this reinstall as an easy first step if your Mac won't recognize your iTouch after installing iTunes from System Update.

Ovi Suite 2 on Windows 7 maybe a solution for slow...

I was having issues with Ovi Suite on Windows 7, instead of using the normal when connecting select PC Suite, I chose Mass Storage instead the other night and it now syncs a lot faster, normally for me it fails.
just my 2 cents
what do other think? Try it and let me know?

Hi,
What Ovi suite version you are trying to use?
I think the best thing at this point is to reboot your PC. Once rebooted then please check that there is no nokiaovisuite.exe running in Task Manager (just to be sure it is not automatically started). Then start Ovi Suite (you can start it also as an admin if needed). Make sure you are not trying to run Nokia Software Updater at the same time.
It would be helpful if you could also provide your system details for us.

Maybe a solution for those with 10.4.7 mail issue

I've been having the same problems with mail.app, prefs., sending and recieving after installing the 10.4.7 combo. Tried everything that's been posted and finally got mail.app to work after one last attempt at fixing the problem.
I closed mail.app then moved the "Mail" folder, which contained everything mail.app related, from my user library to my desk top, opened mail which then prompted me to give permission to retrieve info(I don't remember the exact request, sorry) it took about 2 sec. then I was back in business. The only thing left was to move my "Mail" folder back to it's original location and everythings seems A.O.K.
1 suggestion, maybe good idea to make a copy of your "Mail" folder and keep it safe incase of any unforseen problems before going ahead with the above mentioned.
Hope this helps.

I've been having the same problems with mail.app, prefs., sending and recieving after installing the 10.4.7 combo. Tried everything that's been posted and finally got mail.app to work after one last attempt at fixing the problem.
I closed mail.app then moved the "Mail" folder, which contained everything mail.app related, from my user library to my desk top, opened mail which then prompted me to give permission to retrieve info(I don't remember the exact request, sorry) it took about 2 sec. then I was back in business. The only thing left was to move my "Mail" folder back to it's original location and everythings seems A.O.K.
1 suggestion, maybe good idea to make a copy of your "Mail" folder and keep it safe incase of any unforseen problems before going ahead with the above mentioned.
Hope this helps.

Is there any other solution for Adobe Flash plugin crashing than the posted one about updating Flash and Mozilla? I cannot open any PDF files online and updated both Mozilla and Flash player to most recent with no change in the crashing.

I was able to open PDFs online until version 8. Since upgrading to version 9 and now 10, I have crashes every time I try to open a PDF online and can see the form briefly for about two seconds before the plugin crashes. I followed instructions on the solution to update Adobe Flash and Mozilla, and they are both to the most recent version and it still crashes every time, no dent in the symptoms with the upgrades. I tried also downgrading to version 3, and it sill crashes. Although in some cases I can get around by saving the PDFs for reading them through Acrobat on my PC, it is a hassle as I do not want to save everything to my drive just to see what it is, plus sometimes forms are generated on a click and I cannot see these forms at all.
I had to migrate to Chrome as I needed the PDFs and could not wait any longer - any suggestions to make Mozilla work again would be appreciated.

Hi,
Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] after enabling only the PDF plugin in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Plugins'''. You can also '''Disable''' the PDF plugin and try an alternative, for eg. [https://addons.mozilla.org/en-US/firefox/addon/pdfjs/?src=cb-dl-created pdf.js]. Please also go through the add-on reviews, ratings, help and FAQ.
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
[http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
[http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on Cannot Uninstall Add-on]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

"Adobe has found a solution or workaround for the recent crash in Adobe Flash CC" ...not really.

Hi guys,
My Flash CC crashes all the time, it's always been doing it since when I started using it on CS4, and I've somewhat given up on this bug being fixed, it crashes at least 20-30 times every document I create. I'm using a Wacom Bamboo Fun Pen&Touch tablet and drawing a lot, I think the problem is that it can't handle this much drawing.
Anyways, it just crashed and for the first time after reopening I found this nice message from Flash:
"Adobe has found a solution or workaround for the recent crash in Adobe Flash CC.
Please click here for further details."
Excited, I clicked on it! At last, a solution! Amazing!
...but it just points to http://www.adobe.com/
... I don't understand.
What's happening? I'm genuinely puzzled.
Also, anybody else experiencing frequent crashes?
Thanks!
Ciao!

Yes, this is not good -- you're already mad when it crashes, then "We found a solution!" But, for me clicking on the link does nothing - no link even to adobe, just a tease - nothing opens.
It's bad enough crashing a couple times a day and losing work (I do save every chance I get), but then to get taunted with this bogus message, it's discouraging and exactly the best 'user experience' for a really expensive product from company that is all about helping professionals create good design/user experience ..
I like the way this is headed though! it just doesn't work right now.

HT204135 Since I upgraded to OS X 10.8 my Canon MP480 printer scanner prints OK but the Solutions Menu icon for scanning is crashing every time I try to scan. Any solutions? Thanx

Since I upgraded to OS X 10.8 my Canon MP480 printer scanner prints OK but the Solutions Menu icon for scanning is crashing every time I try to scan. Any solutions?

I had to contact Canon Tech Support and had to re load the driver softwear using the OS X 10.7 choice, since the 10.8 choice is not there yet. Also had to download the opener and after 45 minutes I had solved the problem. The steps are too many to go into all the details but that is the genral idea. It should work for others.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.

Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090

Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W.

A possible solution for the folder exclamation or folder! problem

This worked for Windows XP. Don't know if it will work for the Mac but it may.
Three days ago my wife’s iPod, 4th gen 40gb, stopped working. I got the folder exclamation icon (or folder! as some have described it). I hooked it to my laptop and had no joy with it. The system (XP) would see it sometimes as a removable and sometimes as a hard drive. Disk Manager saw it a couple of times but it always took about an hour for it to show up. I messed with it about 5 hours the first night and then decided to take it to the Apple Store the next day. The guys at the Genius Bar had the same problem, this time on a Mac. Told me it was out of warranty and that the best I could do was find someone who could repair it. I’m a tech and I don’t want to mess with it but I’m not going to pay someone $200+ to replace what is essentially a laptop hard drive. So I kept plugging away and researching on the net. I’ve seen a lot of posts concerning the icon as well as a few concerning the partitioning of the drive. I’ve even seen where some people are advocating opening the iPod and shaking the drive which is never a good idea. Nothing really seemed to help so I kept working on it myself.
I did find a solution and it takes a bit of time. It involves deleting the current partition and formatting it again. Since I’m using this on XP I had to format the partition as a Fat32. In order to do this I had to use the Knoppix operating system because Microsoft limited XP’s ability to format Fat32 partitions to 32GB. If you have an iPod that is less than 32gb you may be able to just format it using XP. I also couldn’t get XP to delete the partition so using Knoppix worked out very well since it has a program called QTParted on it that works like Partition Magic. Knoppix is free and does not have to be installed. It runs entirely off of your CDRom drive. If you have about an hour to try this I’d be interested in whether it works for anyone else.
I believe the problem that most people are having comes from the fact that the Fat32 file system is not good for keeping a “clean” hard drive. It tends to leave bits and pieces around and if you update a lot it can affect the hard drive’s performance. I know that Restoring using the updater is supposed to fix this but it appears that the updater software does a quick format. That won’t always fix the problem. By following what I did you will blow away the existing partition and create a new one and format it to the Fat32. This effectively makes it a “clean” hard drive.
Before I walk you through this I just wanted to say that I’ve purposely blown my wife’s iPod away 4 times to make sure that this works. Works like new now and did so after each time I blew it away. You should have seen her face when I did it.
The things you will need and need to do are:
CD Burner (you need to be able to create a disk from an ISO Image
Blank CD
Download a copy of Knoppix 4.0 from http://www.knoppix.com
Download the current version of iPod updater http://www.apple.com/iPod/download/
Make sure your system can boot from CD-Rom (Check your system docs)
About an hour of your time
1. Using your software of choice, burn the Knoppix image to your CD.
2. Place your iPod in Disk Mode. You do that by resetting the iPod and , on 4th gen at least, once it resets immediately hold down the Select+Play/Pause buttons. You should see it say Disk Mode at the top of your screen. Not sure how to do that on other iPods but I figure if you’ve gotten this far you will be able to figure it out.
2. Shut your system down and place the Knoppix cd in your cdrom. Make sure your system will boot from CD
Note: If you are using a laptop you may not be able to use the mouse by default with Knoppix. You can try to enable it when you first start Knoppix. You do this by typing the following at the Boot: prompt.
Knoppix pci=irqmask=0x0e98
If that doesn’t work for you then you may need to hook another mouse to your laptop.
3. Once Knoppix is up go to the K button (located like the start button on XP) and go to the system group. You will see a program called QTParted. Start that program.
4. On the left of the QTParted screen you will see the hard drives on your system. One of them should be your iPod. It should say something like /dev/sda1. Click on that device. In the bottom on the left side for Drive Info I was given the information that it was an Apple iPod and the capacity. Don’t know if everyone will get that but it stands to reason that you should.
5. You should now see the iPod’s partition information on the right side of the screen. I don’t know about anyone else’s but my wife’s had 37mb free and that turned out to be important. Make a note of any unallocated space you may have and keep it for the next step. Highlight the partition and then delete it. Once deleted you will need to go to the upper left corner of the screen. There is a button there to Commit changes that you have made. Click on this button and wait for the process to end.
6. Now to create a new partition. In the right panel right click again on the drive. Select create partition. It will ask you what type of partition you want to create. Select Fat32 and where it gives you the option for the partition size, use the slide bar to leave the amount of space free that was unallocated in step 5. The reason for this is that when I first partitioned my wife’s I used all of the available space and the iPod didn’t like it. Once you have the size set hit OK (or whatever it is to continue). Go again to the upper right and hit the Commit button. Wait for the changes to happen and then shutdown your system, remove the Knoppix cd and then boot again as normal.
7. Once your system has rebooted start the iPod updater. Once it asks you to plug in your iPod connect your iPod and you should be able to Restore it.
As I said I did this 4 times to make sure it worked and each time both the updater and iTunes saw the iPod with no problems.
At this point you should have your iPod back up and running. I apologize if I haven’t been very detailed here but I’m at work and typing this from memory. I wanted to get this out now while I’m thinking about it because I’m getting ready to go away for a couple of months and won’t have time to do this at home.
Let me know if this works for anyone.
Windows XP Pro
Windows XP Pro

mythic: You do NOT have to use FAT32. You don't even have to delete and recreate the partition. All you have to do is format the hard drive of the iPod. That's it. Your procedure will work even if you format the new partition as NTFS.
But don't take my word for it. Try it yourself.
I've done this exact same thing a hundred times, and I never used Knoppix to do it. All you have to do is:
1. Force the iPod into Disk Mode as described here: http://docs.info.apple.com/article.html?artnum=93651 (note that there's a different procedure for 3G and older iPod's!)
2. Start the iPod Updater (on an XP box). Having the Updater open will prevent iTunes from auto-launching and trying to screw around with the iPod.
3. Connect the iPod. It'll show up as a normal drive letter on the PC (if the PC crashes at this point, that's a Windows specific problem, not an iPod one).
4. Use the Disk Management tool (located in Control Panel->Admin Tools->System Management) to format. Doing this as NTFS is perfectly fine. Do not do a quick format.
5. After the format, go back to the updater and hit Restore.
It works every time. I've posted this like a thousand times, but nobody ever seems to pay attention.
Why does it work? It's simple, really. The Updater's Restore process is broken if there are bad sectors in certain locations. Formatting the iPod's partition like that causes it to do a scan for bad sectors. That's why the format takes so long (quick format skips this scan). The reason NTFS works fine is because one of the things the restore process actually does is to rewrite the iPod's partition table, and in the process it converts that NTFS space back into a FAT32 space. So really it makes no difference what that partition is, Restore will overwrite it anyway.
For information's sake, what the Restore process actually does is to write a disk image onto the iPod's drive. This disk image itself is tricky, but the Restore procedure is not particularly complex. You can even extract that image and write it to the iPod yourself in Linux using dd. That works just as well.
Anyway, when the drive won't write to a specific sector, then the Restore program freaks out. Formatting will remap the unwritable sectors and fix the problem. It's the bad sector remapping that's important here, not the partition layout or the filesystem type. Fix the drive problem and the Restore will work.

Bizarre solution for OfficeJet Pro K5300 problem when Word docs hang in the print queue spooling

A bizarre solution to a spooling problem.
Problem:
Word documents sent to an HP Officejet Pro K5300 Series printer hang in the print queue, saying “spooling”. They do not print, and cannot even be cancelled.
Solution (Bizarre Solution).
The solution that worked for me was to rename the printer by removing the first space after “HP” in the printer’s name. When I did this, Word could then print to the printer. If the space is then re-inserted back into the printer-name then Word is still able to print!! I don’t know how, but it worked, and it worked on two separate installations! The full explanation is below with more options for testing that still need to be explored, or preferably explained by HP and or Microsoft.
First here is some background. My computer is an IBM NetVista 2.4GHz, P4. It has a 250GB HDD with lots of room and 2GB of RAM. My operating system is Win XP Pro with Service Pack 3. My anti-Virus in Trend Micro Internet Security 2009, updated regularly, (I turned it off while installing the printer software). I use Office Professional 97, with Office SP2b).
I bought a new HP Officejet Pro K5300 printer.
I installed the printer software, and followed HP’s directions strictly. I used the installation CD that was supplied by HP. My connection to the printer was USB.
The installation proceeded uneventfully and I printed a test page after it finished.
After that I printed a configuration page, then I printed a couple of photographs using Irfan View. The quality was great and I was pleased.
Then I tried to print a 2-page Word document, using Word 97, but nothing happened. No response from the printer, no error messages, just silence. I clicked on the printer icon on the task bar to look at the print queue and saw that my document was listed as “Spooling”, but it was not making any progress. I waited a couple of minutes but still no progress. I tried canceling it but it would not cancel/delete. The job on the queue would not respond to anything. I could not print it and I could not cancel it. The only way I could recover was to shut down Word, which flushed the queue and lost the job.
I tried this a few more times but with no success.
I did a Google search for this problem, and I found a few solutions. I tried them, but none worked. I checked HP’s website and found this problem listed, with some solutions from HP. I tried HP’s solutions, but they did not work either. In fact, when there was a Word document stuck “spooling” in the queue, HP’s diagnostic utility said that it could not even communicate with the printer, and suggested that my USB connection was bad. However, when I flushed the queue by shutting down Word, I could successfully send a Test Page to the printer, and I could print a detailed PDF from Adobe. So Word was the problem, not my USB connection.
After a pondering this problem over the next few days, and keeping in mind the fact that the default HP printer-name was “HP Officejet Pro K5300 Series”, I remembered that many years ago I could not get an Excel VB macro to select a printer, and print to it, if the printer-name had any spaces in it. I had noticed that the HP default printer name had 4 spaces in it, so I wondered what would happen if I renamed the printer by removing the spaces from its name.
So I renamed the printer to “HPOfficejetProK5300Series” (no spaces), and voila! Word could now print to it!
Then I wondered, if it was necessary to remove all of the spaces from the name, or just some of them, to get the printer to work, so I renamed the printer back to it’s default name in 4 stages, at each stage re-inserting one of the original spaces, and testing the printing. At each stage the printer kept successfully printing from Word, until I had re-inserted all four spaces and the printer’s name was back to being identical to the default name that it was installed with, but now it would print from Word on command.
So why was it that Word could not get the printer to print with the printer’s default installed name, but if I removed all of the spaces from the printer’s name, then re-inserted them, the printer would print from Word every time?
So I did another test.
I uninstalled the entire printer software package and installed the updated Full Feature software package, filename “OJProK5X00_Full_8_3.exe”, 159MB download from HP.
After the package was installed, Word could NOT print to the printer, but other programs like Adobe PDF reader, and Irfan View, could print to it. I tried each software package about three times each, with consistent results.
I then renamed the printer, but this time I just removed the first space after the letters “HP”, i.e., I changed the printer’s name from “HP Officejet Pro K5300 Series” to “HPOfficejet Pro K5300 Series”. After I did that Word could then print to it. I then changed the printer’s name back to “HP Officejet Pro K5300 Series” by re-inserting the first space, and Word could still print to it now.
I challenge someone from HP to read this and explain why Word won’t print to this printer until I rename the printer by removing a space, but can still print to it after the space is re-inserted!
Of course, there is another alternative. Perhaps I could have renamed the printer by removing or changing any of the other characters, instead of the spaces. But each test involves completely uninstalling and re-installing the software, and I have better things to do with my time.
This question was solved.
View Solution.

What an amazing solution!
I recently purchased an HP Deskjet F4580 and had discovered that when using Word 97, it would print OK when using the Print icon but when trying to print using File->Print->choose page number or current page, Word would crash. Excel, Adobe etc would all print fine. I have spend many hours removing and then reloading the HP software and Office Professional software but this solution fixed the problem in a few minutes. PC is running XP Home SP3.
Just one thing I would add is that my computer has two accounts - one is the Computer Administrator account and the other is a Limited account. When I took out the space between HP and Deskjet so the printer became HPDeskjet F4500 series, I could then print from the Administrator account using either the print icon or File->Print->choose page number or current page. When I switched to the Limited account, I would get the same crash when I tried File->Print->choose page number or current page (OK with icon). The Limited account mode does not allow the printer to be re-named.
I went back to Admin mode, re-classified the Limited account as a Computer Administrator account, logged on to this account and re-named the printer (in this case I took out another space so it became HPDeskjetF4500 series. Then it printed fine using the print icon or using File->Print->choose page number or current page. I then went back to the Computer Administrator account, re-named the printer to HPDeskjet F4500 and re-classified the second account back to Limited account mode. Now printing OK in both Computer Administrator account mode and Limited account mode.
Thanks again!

Has anyone come up with a solution for the WD Passport and Mavericks OSX issues yet?

I was wondering if anyone has come up with a solution for the newer Macbook Pro/Mavericks and external WD Passport not mounting problems?
I have a couple of year old WD Passport that worked fine in my old 2009 Macbook Pro, the problem is the old computer crashed.
My dilemna; My new 2014 Mackbook Pro will not open my WD Passport, called WD Support, their answer, sorry, nothing has been solved.
Is there anyway I can get access to my files on the Passport with any other software, or by using a PC.
I am aware of reformatting the HD, and have read all the forums I could find and have tried installing the WD Update as well, (with the support tech from WD) and nothing works.
I know that my WD Passport works, so please don't suggest checking it, or the cord.
I appreciate all the help anyone can offer, and I am with all the rest of you struggling for solutions.
Thanks so much

Hi everyone, this is what I did
1. upgrade disks to the latest firmware
2. de-install ntfs-3g and MacFuse.
3. Re-install NTFS 3G without Macfuse.
4. Next step: Install OSXFUSE latest version with selection MacFUSE compatibility layer.
5. Last step: Install Fuse Wait
Note: between steps 2 and 5, I restarted my machine.
It worked for me, after about 4 hours.

Maybe the solution for the BDM crashing

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