MAYDAY MAYDAY 80gb IPOD Question???

Good afternoon,
Purchased the 80gb IPOD three hours ago and am stuck on step #2 of the instructions...i.e. Connect IPOD and follow the Setup Assistant. Well, I did and my Windoze PC keeps rebooting when I try to link with ITUNES!!!
Currently the IPOD screen is showing..."DO NOT DISCONNECT"...
So now what? Any suggestions? I am also on hold with Apple/IPOD support for my ONE FREE tech support call...almost thirty minutes now...LOLO...
Any help will of course be greatly appreciated.
Thanks,
Cheri
Denver, Colorado

Hi Cheri!
First: eject your iPod (it isn't safe to just unplug it if your iPod is displaying "Do Not Disconnect"). To learn about ejecting, click here.
Then, try doing this:
1 - Close your installer programs for iPod and iTunes software.
2 - If you are not an administrator, then log off (log off any other users as well), and go to your administrator account.
3 - Go to "Control Panel -> Add or Remove Programs". Remove "iPod for Windows" and "iTunes", if you can find them installed there.
4 - Click "Yes" when it asks you "are you sure?"
5 - Restart your computer.
6 - DO NOT CONNECT YOUR IPOD YET - With no or only a couple of other programs running, pop in your installation CD, still being on your Admin account.
7 - Connect your iPod when the Installer tells you to (ought to be "Step 2").
After you have fully installed the software, eject your iPod (see above for details), and restart your computer.
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

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MAYDAY MAYDAY 80gb IPOD Question???

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