MBA 2012 - Mavericks; WiFi will not scan
I have experienced this problem through the developer previews through to the currnet release.
When se;ecting Wifi form the menu bar, I get a drop down liat as expected.
Occasionally it will scan for networks once, most of the time it doesnt. If i keep the list down with networks it can see it does not rescan as it should do.
If I choose 'Join other networks' and show networks the box is empty and it still does not scan.
Any ideas?
I've carried out fresh install from scratch, still have the prob
williain wrote:
Personally, I've had success using the configuration generated by wifi-menu, but modifying it to use a static IP address. After wifi-menu failed, IIRC I used 'netctl start [profile]' to start the generated profile and observe the errors which suggested it was having trouble using DHCP to get an IP address (or I may have had to use 'netctl status [profile]' to see them, I forget), then just tweaked the file using vi and got it to work (hurrah for the Arch way!)
Now I use systemd to bring it up at boot, as I mostly use that machine without a display connected, and ssh in to it. Touch wood, that's always worked for me (except when the router has crashed, then I need to hook up the display and manually connect, but thankfully that's relatively rare)
That is a good use case for systemd: headless. Wifi-menu has been really good for me, however once in a while, I have had to delete the netctl entry and rerun wifi-menu to make a working one. Note sure why.
In the case where your headless box will not connect to the network, I would like to play with using a serial connection to the headless box. I guess it would be an USB to serial connection. On the R Pi and BBB, I used a funny little USB to serial pigtail like thing, with 'screen" I think it was. Worked really well I thought.
Similar Messages
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My HP Photosmart Printer/Scanner will not scan since installing Maverick help
Since installing Maverick my HP printer/scanner will not scan documents print or save them, how can I fix this?
this worked for my HP printer/scanner:
Try:
uninstall all printer manufacturer apps and "utilities"
go to System Preferences > Printers & Scanners > Print
if your printer is there in the column on the left:
control-click on your printer
select "Reset Printing System..." and "reset" in the dialog that follows
if your printer is not in the column on the left, go to the next step.
do a factory reset on your printer. You'll have to consult the printer manual for how.
if you connect to your printer/scanner via wifi, reset the wifi system:
power down everything: modem, router, computer, and printer
power up each item in turn in the same order: modem, router, computer, and printer. Let each power up completely before moving on to the next
enter your wifi password in your printer so it can connect to the network
if you do not connect via wifi, go to the next step
go back to printers & scanners and it should see your printer and download a driver for it from Apple.If it won't, then try going to the HP website and there may be a new software package for your printer that is compatible with Mavericks. Download and install it. -
I have installed the updates for my HP Photosmart All-in-One c309a. It prints, but will not scan. Tells me to update - I did that, but still won't scan. Any suggestions to make the scanner work?
This all worked perfectly with my old 2008 MacBook Pro.Have you tried scanning from Image Capture or Preview?
A current driver is shown to be available for Mavericks (auto-downloaded):
http://support.apple.com/kb/ht3669#HP
But many people have found that manufacturer scanning control software doesn't work. They have to use the Apple-provided software. -
When I replaced my PC desktop with a Mac Mini and hooked up my HP printer to it, I discovered that my other computers on the Wi-Fi network could no longer access the printer. The manual says Maverick OS will not allow PC's to share the printer. Does anyone else have this problem? My printer does not have on-board Wi-Fi but, otherwise, works fine. I shouldn't have to buy a new one. Is there a OS patch out there that would open the printer port for my PC computers?
I'm assuming that on the Mac, the System Preferences -> Sharing -> Printer Sharing -> [X] HP printer -> Everyone can print is selected? That is to say, the Mac will allow anyone to print using the printer, and that you did not try to restrict who can print.
How is your network configured? Bonjour as a protocol will NOT cross a router boundary. If you have 2 or more subnets active with the PCs on one subnet and the Mac on another, that would block the PCs from seeing the Mac.
You could have multiple subnets if you have more than one router, such as an ISP provided broadband modem/router and another WiFi Router. If the PCs are talking to one router and the Mac is talking to another, that could be a 2 subnet situation. The additional routers must be put into bridge mode, which is done differently depending on the router. But the basics are to diable DHCP and NAT services on the secondary router(s) having just one active router on the network.
Also, using Bonjour Browser on my Mac, it is showing me that the printer is being advertised as using Internet Printing Protocol, so if that is something selectable on Windows, maybe you can bypass Bonjour on Windows. -
10.9.2 upgrade and now wifi will not automatically reconnect after wake from sleep
I upgraded to 10.9.2 on my mid-2012 Macbook air and now when i wake the laptop from sleep the wifi will not automatically reconnect. I have to physically click on my network to re-join it.
Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. Reinstall OS X. -
My OfficeJet 6110 will print (with errors) with Yosemite but will not scan
I just finished reading this entire thread:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Mac-OS-10-10-Yosemite-and-HP-Printer-Support/...
I have rebooted the computer; repaired disk permissions; deleted and added the 6110 back; dowloaded the HP printer drivers and manually installed them; deleted printer and reinstalled printer drivers; repaired permissions again.
Almost everytime I print, the printer does not actuate and I get an "inkjet error." Then I just print again and it works fine. However, it will not scan and although it shows up in SystemPreferencec>Printers and Scanners, it does not show up in Image Capture or Preview>Import from Scanner.
I also have an Epson GT-S50 scanner. It scans perfectly without any problem.
I just changed machines to a new iMac from my earlier Mac Pro. The 6110 worked fine with the Mac Pro running Mavericks.
Here's the kicker: Although the scanner does not show up under ImageCapture or Preview or when R-clicking the installed printer window, it seems to work fine with the scanning software named VueScan. Under VueScan it shows up as an OfficeJet 6105 but seems to work ok.
I want to use the native scanning software, however.
I don't know what to do next.
iMac Retina 5K running 10.10.1, 32GB RAM
Thanks StanHello @snsokstan,
Thank you for visiting the HP Support Forums! I understand you are running into some problems trying to install your HP Officejet 6110 to your Mac running the new Yosemite 10.10 Operating system.
I see you have tried all the recommendations to install the printer with no success. After taking a look at the supported printers list on the Apple Site, your printer is not supported. This is why you are running into problems with the printing and scanning.
I suggest contact our technical support at 800-474-6836 to see what upgrade options they may have available to you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping! -
After loading Maverick iTunes will not launch. I get an error code: -45054. I am the administrator and have no groups or guests. Sharing options don't fix this. Also Fetch will not launch, I get error code: SSL error 9807. These worked perfectly before installing Maverick. Also everything that loads, all programs, take twice as long to load. I have MacKeeper and have cleaned and discarded all the garbage.
Remove "MacKeeper" as follows. First, back up all data.
"MacKeeper" is a scam with only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
If you have incompletely removed MacKeeper—for example, by dragging the application to the Trash and emptying—then you'll have to reinstall it and start over.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
☞ Quit MacKeeper before dragging it to the Trash.
☞ Don't empty the Trash. Let MacKeeper delete itself.
☞ Don't try to drag the MacKeeper Dock icon to the Trash. -
Since I downloaded 7.0.4 onto my iPad 4th gen. the wifi has been unstable.
The wifi will not consistently connect as a "guest" at work and will NOT maintain
the password for my wifi at home. Prior to the update to 7.0.4 this iPad never
had any wifi issues! I have tried all of the tactics of resetting wifi, re-downloaded the entire
7.0.4 and with the same wifi issues? At this point my iPad is useless to me without wifi!!!Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Wifi will not remember my password on my iPad 4?
Wifi will not remember my password on my iPad 4?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
hello,
I have a hp psc 750 connected via usb cord to my hp pavilion dv3 running windows 7 64 bit. I can copy and print, but it will not scan. When I try it says I need a WIA driver needed please reinstall with the CD or get it from online. Online says I don't need any drivers when connected via usb (very frustrating!). I have uninstalled and reinstalled the printer. I've tried both a partial and a hard reset of the printer. I have checked that the WIA, Shell Hardware Detection and Remote Procedure Call are all "started" and set to "automatic." I have stopped and restarted all of them as directed in other forums all with no avail. I have downloaded and run the "Scan doctor" from HP and it can't even detect a scanner. I am seriously at a loss and want to throw my printer across the room and as the warranty is no longer relevant I can't get a real HP human to help me without paying money (not going to happen). Any help would be appreciated!
p.s. this printer was hooked up to another computer long, long ago and it's scan settings were set to that computer which is now completely dead so there is no way to change those settings even after "resetting" the printer. It still wants to scan to a specific program on said old computer. I have a feeling that is part of the issue, but have no idea how to "unset" the original settings considering even after I've done partial and hard resets, it still wants to scan to that location.
HELP ME BEFORE I GO INSANE!!!Hi dna0825,
Sorry that didn't work.
I have provided a post from @pcwizard where he sets the Remote Procedure Call to manual and also the Shell Hardware Detection.
I would try this to see if it makes a difference.
Restart the Dependencies services.
This is a Windows issue and I would highly recommend to contact the computer manufacturer or Microsoft to see if they can resolve this issue if that didn't work.
Please let me know the results.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
HP Envy 4500 will not scan to Mac
HP Envy 4500 will not scan to MAC. Printing works just fine but when I try to scan the printer says scanning but never completes the scan, there is no error message. I tried uninstall and reinstall of the software, upgraded to Mac OS Yosemite and tried re-install again, no luck.
Hi @eallen1219
From your description, it soudns like we may be haivng a osftware issue. Let's use the following steps to remove currenlty installed software, clean up the Mac, and reinstall the software again;
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Reset Printing System
Click the Apple icon ( ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > HP-ENVY-4500-series_v12.34.0.dmg
When you add the printer, please ensure you are using the HP driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if you can scan now. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
Wifi will not work. The button in settings seems to be locked. Tried control panel and siri to turn it on, doesnt work because the settings wont turn it on. Need help ASAP cause my data limit is approaching.
If the battery was completely drained the iPad will not respond for some time after connecting it to the charger. Connect the iPad to the charger that came with it and plug that into a good wall outlet. Wait 30 minutes. Then reset the iPad.Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the iPad restarts let it continue to charge until it's battery shows fully charged. If the iPad still does not start Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple. -
New color laserjet pro mfp m177 will not scan or copy
Product is new. The problem is that this unit will not scan or copy. I downloaded the latest drivers, but they would not install completely. I also ran thru some trouble shooting guides on the HP website, but still it doesn't work. It tries to make a copy, but it acts like it starts and then stops without completing the function. It's almost like the scanner mechanism is stuck. Anyone ever have this problem with a brand new printer?
Hello , Thanks for posting in the HP Forums, and welcome! I understand you are unable to make a copy or scan on your new HP Color LaserJet Pro M177fw MFP. I'd like to help you with this. Firstly, do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers. If the issue persists, I would suggest download and installing the most recent firmware for your unit. You can download the firmware update utility here:HP Color LaserJet Pro MFP M177fw Firmware UpdateNote: You will need to connect the printer via USB to update the firmware, as any interruption during the firmware update can cause more issues. If this still does not resolve the issue, please let me know if you are getting some sort of error message on the screen or any blinking lights to indicate what the problem may be. Hope this helps! -
HP OFFICEJET 6500 709A WILL NOT SCAN FROM FRONT PANEL ON MACHINE os windows 7 what must be done?
I have an oj 6500 709a all in one that will not scan when I press the scan button on machine.I have doown loaded all the updates and drivers.what must be done ?
Hi z5090joe,
Thanks for the response!
We can check a few other things, since the scan communication itself seems to be working okay, just not from the front of the printer. I'd like to check the Scan Settings on the front panel with in the HP Solution Center.
Once you're in the HP Solution Center, please click on Settings along the bottom, click Scan Settings, then click Scan To... Setup.
You will then see a screen that has Available Scan Shortcuts on the left and Front Panel List (Scan To button) on the right. If there are no options on the right, please add the scan options you'd like from the left side by clicking on it and then clicking the Add button in the middle. If you add one by mistake just click on it and then click Remove. Once you've added the options click Update the Device and then OK on the next screen.
If there are options on the right side when you open it, please Remove all of the options, click Update the Device, and then go back to the Settings screen, before following the same process described above to add the options to the right side.
Once you've added the options check the front panel of the printer. If they still aren't there, please turn the printer off for 30 seconds before turning it back on (use the power button not the power cord) and try the Scan option again.
Let me know how this goes for you!
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**MissTeriLynn**
I work on behalf of HP -
my hp printer will not scan a document wirelessly the wireless print funtion works fine i have to plug the usb cable into the laptop to scan a document any thoughts on how to do this wirelessly thanks
i have to plug the usb cable into the laptop to scan a document
This is because HP has not provided network USB drivers to allow scanning when the all-in-one is connected to the USB port on the AirPort Extreme.
HP has only provided drivers to allow printing when the all-in-one is connected to the USB port on the AirPort Extreme. To be fair, other manufacturers who offer all-in-one products do the same thing.
If you need to scan documents, you will need to connect the all-in-one to the USB port on your computer....until HP offers full featured network USB drivers. Check with HP Support for possible progress in this regard.
If your all-in-one happens to offer wireless connection options or wired Ethernet options to connect to your network, you should have full functionality that way.
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